Troubleshooting Tips... Before You Call For Service - GE GBE21D Quick Use & Care

Troubleshooting Tips... Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Refrigerator does not operate
normal)
Motor operates for long periods
or cycles on and off frequently.
(Modern refrigerators with more
require more operating time. They
start and stop often to maintain even
temperatures.)
too warm
(frost within package is normal)
Divider between refrigerator and
cooling
Ice dispenser opens after closing
Possible Causes
Refrigeratorin defrost cycle.
Either or both controls set to OFF.
Refrigeratoris unplugged.
tripped.
Refrigerator is in showroom mode.
Leveling legs need adjusting.
Normal when refrigerator is first plugged
in.
Often occurs when large amounts of
food are placed in refrigerator.
Door left open.
Hot weather or frequent door openings.
Temperature controls set at the coldest
setting.
Temperature control not set cold
enough.
Warm weather or frequent door
openings.
Door left open.
Door left open.
Too frequent or too long door openings.
circulates warm liquid around front edge
Icemaker power switch is in the OFF
position.
Water supply turned off or not
connected.
Piled up cubes in the storage bin cause
the icemaker to shut off.
Ice cubes stuck in icemaker.
Normal, when refrigerator first plugged
in or after extended power outage
Normal
Ice storage bin needs cleaning.
cubes.
Interior of refrigerator needs cleaning.
10
What to Do
Set the controls to a lower temperature setting.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
Unplug the refrigerator and plug it back in.
See Level the refrigerator section of the Owner's
Wait 24 hours for the refrigerator to completely cool
down.
This is normal.
Check to see if package is holding door open.
This is normal.
See Controls section of the Owner's Manual found
See Controls section of the Owner's Manual found
Set the temperature control one step colder. See
Controls section of the Owner's Manual found at
Check to see if package is holding door open.
Check to see if package is holding door open.
This is normal.
This helps prevent condensation on the outside.
Set the power switch to the ON position.
See Installing the Water Line section of the
Wait 24 hours for the refrigerator to completely cool
down.
Level cubes by hand.
Turn off the icemaker, remove cubes, and turn the
icemaker back on.
Wait 24 hours for temperature in both
compartments to reach selected temperatures.
The ice dispenser door may open after closing
Empty and wash bin. Discard old cubes.
Wrap foods well.
See Care and Cleaning section of the Owner's
49-60803