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GE GBE21D Quick Use & Care page 11

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Troubleshooting Tips... Before you call for service
Problem
Small or hollow cubes
Water in first glass is warm
Water dispenser does not work
Water spurting from dispenser
Water is not dispensed but
icemaker is working
No water or ice cube production Supply line or shutoff valve is clogged.
Refrigerator has odor
Moisture forms on outside of
refrigerator
Moisture collects inside (in
humid weather, air carries
moisture into refrigerator when
doors are opened)
Interior light does not work
Hot air from bottom of
refrigerator
49-60803
Possible Causes
Water filter clogged.
Door left open.
Temperature control not set cold enough.
Icemaker power switch is in the I (on)
position, but the water supply to the
refrigerator has not been connected.
Defrost heater is on.
Water dispenser has not been used for a
long time.
Normal when refrigerator is first installed.
Water dispenser has not been used for a
long time.
Water system has been drained.
Water supply line turned off or not
connected.
Water filter clogged.
Dispenser is LOCKED.
Newly-installed filter cartridge.
Refrigerator control setting is too cold.
Water filter clogged.
Foods transmitting odor to refrigerator.
Interior needs cleaning.
Not unusual during periods of high humidity.
Too frequent or too long door openings.
Due to the higher humidity in the
refrigerator, you may on occasion
experience fog or small amounts of
moisture in the refrigerator compartment.
No power at outlet.
LED lights are out
Normal air flow cooling motor. In the
refrigeration process, it is normal that
heat be expelled in the area under the
refrigerator. Some floor coverings are
sensitive and will discolor at these normal
and safe temperatures.
What to Do
Replace filter cartridge with new cartridge or with
plug.
Check to see if package is holding door open.
See Controls section of the Owner's Manual found at
Set the power switch to the 0 (off) position. Keeping
it in the I (on) position will damage the water valve.
This is normal.
Dispense water until all water in system is
replenished.
Wait 24 hours for the refrigerator to completely cool
down.
Dispense water until all water in system is
replenished.
See Installing the water line section of the Owner's
Replace filter cartridge or remove filter and install
plug.
Press the dispenser arm for at least two minutes.
one and a half gallons).
Call for service.
Set to a warmer setting.
Call a plumber.
Replace filter cartridge or remove filter and install
plug.
Foods with strong odors should be tightly wrapped.
Keep an open box of baking soda in the refrigerator;
replace every three months.
See Care and Cleaning section of the Owner's
Wipe surface dry.
This is normal.
This is normal and may come and go as different
food loads and environmental conditions change.
Wipe dry with a paper towel if desired.
Replace fuse or reset the breaker.
Call Service - see Replacing the Lights section of the
This is normal.
11

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