Malmet Energy Saver ES910 Operation, Maintenance And Installation Manual page 36

Bedpan Washer Disinfector - Energy Saver
Detergent Model With Hands Free Operation
Operation, Maintenance and Installation Manual
Parts damaged in transit back to Malmet Leeton due to poor packaging could result in warranty claim being
rejected.
Any part tampered with or which has been altered by unauthorised repairs and/or modifications will be rejected
under a warranty claim.
Reasonable access must be allowed for maintenance. If any additional equipment is needed to provide access to
the unit, this must be provided (and paid for) by the owner.
It is the owner's responsibility to provide safe access to the unit. Malmet, or any of its authorised service outlets,
may refuse to perform maintenance or warranty work if access is unsafe, as determined by Malmet or any of its
authorized service outlets at their sole discretion (acting reasonably).
Should a warranty claim be rejected you will be advised in writing with a full explanation of our reasons.
Malmet have a Warranty Claim Procedure that is fair to our customers and provides an efficient system of
replacement and/or repair of faulty parts. If at any time you believe we are not meeting our commitment to you
please contact Malmet Head Office via email: info@malmet.com.au
To the extent permitted by law, no responsibility will be accepted for outside elements including, but not limited to
storms, pest and vermin that may cause damage to the unit.
To the extent permitted by law, no responsibility will be accepted for damage incurred as a result of, or
incidental to, electrical surges or brown outs or for any other consequential damages.
If there is no certificate of compliance for plumbing or electrical, Malmet reserves the right to refuse service on
non-compliant installations.
To the extent permitted by law, claims for damage to contents, carpet, ceilings, foundations or any other
consequential loss either direct or indirect resulting from, power spikes, incorrect operation, incorrect installation,
faulty product or any other cause, are excluded.
This warranty, and to the extent permitted by law, any warranties owed by Malmet under the Australian Consumer
Law or other applicable legislation, are not transferrable and cannot be sold, assigned or transferred in any other
way from the purchaser to any other person.
To the extent permitted by law, unauthorised use of any parts that were not supplied or approved for use in the
applicable unit by Malmet will result in this warranty and any warranty claims applicable to that unit being void.
Warranty labour (service work) shall not include units located outside of city metropolitan areas of Melbourne,
Sydney, Adelaide, Perth and Brisbane. Costs outside these areas shall be borne by the Customer. The Customer
shall be notified of this prior to the warranty call out.
To the extent permitted by law, a charge will be made for work done or a service call made where:
There is no default apparent with the unit, as determined by Malmet or its authorized representative or agent at
their sole discretion (acting reasonably).
The defective operation of the unit is due to failure of electricity or water supply.
Defects are caused by neglect, incorrect application, abuse or by accidental damage of the unit.
An unauthorised person has attempted to repair the unit.
Harsh environmental situations including, but not limited to, water quality that may cause the water tank damage
cannot be considered warranty.
Issue 21 Page 36 14 September 2017