Appendix; Troubleshooting - VTech SIP Cordless Series Master User Manual

Appendix

Troubleshooting

The telephone does not work at all.
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• Make sure the battery is installed and charged correctly (pages 21, 24, 29 and 33
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• If the battery is completely depleted, it may take up to 30 minutes to charge the cordless handset before the LOW BATTERY
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There is no dial tone.
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• Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power (refer to SIP Phone
System Administration Guide for details
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•
I cannot dial out.
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•
•
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The LOW BATTERY LED illuminates on the cordless handset.
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• Remove and install the battery again and use it until fully depleted, then charge the cordless handset in the telephone base or
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The battery does not charge in the cordless handset or the battery does not accept charge.
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•
• If the cordless handset is in the telephone base, charging base or charging stand but the CHARGE
CHARGE LED is off
• If the battery is completely depleted, it may take up to 30 minutes to charge the cordless handset before the LOW BATTERY
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The CHARGE LED is off.
• Clean the charging contacts on the cordless handset, telephone base and charging base each month with a pencil eraser or a dry
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•
51
CHARGE
The