CUMMINS ALLISON JetSort 1000 series Operating Instructions Manual
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CUMMINS ALLISON JetSort 1000 series Operating Instructions Manual

Coin sorter
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1000 series coin sorter
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Angie Wiles
March 8, 2025

How do I clear the hold comm poll

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1 comments:
Mr. Anderson
May 14, 2025

To clear the hold comm poll error on a Cummins Allison JetSort 1000 series, ensure the computer is polling the JetSort for data. The JetSort expects a response from the computer; if it does not receive one, a COMM LINK ERROR can occur. Verify the communication setup:

1. Confirm the computer is set to poll the JetSort (Polled mode).
2. Ensure communication cables are properly connected.
3. Check that the correct Comm Mode (e.g., Norm.) is selected on the JetSort.
4. Ensure the ACK key is set appropriately (ACK+ if acknowledgment is needed).
5. If the issue remains, contact your local Cummins Allison office.

If the error persists despite correct setup, the communication link may need further troubleshooting.

This answer is automatically generated

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Summary of Contents for CUMMINS ALLISON JetSort 1000 series

  • Page 1 JetSort ® 1000 series coin sorter Operating instructions...
  • Page 2 High voltage inside. Risk of electric shock. Turn power OFF and unplug power cord from machine before cleaning Do not attempt repairs. Repairs must be made by authorized Cummins Allison personnel. Use grounded plug (supplied) and properly grounded outlet. Read and understand all instructions before use.
  • Page 3 Basic/advanced model This manual is designed to provide the new user with a detailed description of the various features and modes of operation for the JetSort 1000 Series basic/advanced machines. Not all functions apply to all machines. For ease of use, the manual is divided into seven sections.
  • Page 4 STOP key until the following screen is displayed: PRESS<BAT> SETUP PRESS < SBAT> DIAGS Do not enter Diagnostics without first contacting your local Cummins Allison office.ons could lead to lost or inaccurate data, operation in an incorrect mode, or unintended outcomes in machine function. 4 | JetSort 1000 series | Section 1: Set-up ®...
  • Page 5 To enter Set-Up, press the BATCH key. The following fields should appear: User Defaults Save User Defaults allows you to save current user settings as the default, or retrieve (get) previously saved default settings. This eliminates the need to reconfigure your JetSort in the event of an unexplainable machine memory loss (e.g., a power surge could cause memory / machine problems).
  • Page 6 The next two screens show the different denominations for that country’s coin set. JetSort 1000 has the capability to configure Box or Bag by denomination. As indicated above, if Box is chosen for Machine Type, all denominations will default to Box. However, the user can select any denomination to bag or box coins as desired.
  • Page 7 Coin Count Sensors allow the user to disengage a sensor by denomination. Example: If the 10¢ sensor is set to Off and a dime is processed through the JetSort, the dime will sort but will not be counted or added to the total.
  • Page 8 Allows for each label to be set to Off, Automatic or Demand. Factory Default is “Off.” Custom Labels: Allows for tracking and reporting of JetSort information by four (4) operator specified categories A, B, C, and D. Label headers (i.e. Route, Bag, Customer, Operator, Teller, etc.) may be customized with names up to twelve characters (alpha and numeric) each.
  • Page 9 Bilcnt Prnt: Allows a JetScan or JetCount to be connected to the JetSort 1000. Billcount can be set to Off, Automatic, or Demand. Under Prnt, the user can select Total or All. “Total” will print the total amount of currency processed on the JetScan.
  • Page 10 Package Only sets all denominations to rolled coin limits. Package and Sort allows the user to select by denomination that which is to be placed in rolled coin tubes. Cashtill DayT? The cash till option allows operators to verify the amount of coins in their register tills. If using the cash till option, this feature when turned on defaults the limits to none.
  • Page 11 Printer Type Other Printer Allows the operator to choose between the Citizen high-speed printer dot matrix and the Citizen 270 thermal printer. Factory Default is Other Printer. Comp Interface 36/2 The JetSort 1000 has emulation protocols (of previous model JetSorts) available for interface. As an example, the user currently has an old JetSort model 3100, purchases a JetSort 1000 and would like to interface the new machine, without having to rewrite the application software.
  • Page 12 Comm Mode Norm. JetSort data is sent to the computer in the form of a report. Four different modes can be programmed. Select “Norm.” to generate standard computer protocol. Select “Total” to transmit only the total amount of the batch. Select “3”...
  • Page 13 33d . .10_ Enter Pulse Wid. Use the numeric keypad to select the desired setting and press ENTER. Press the CONT key to space to the left. Ensure the cursor is to the right of the desired setting otherwise entry will not be accepted. Press CLEAR to erase entry.
  • Page 14 Section 2: Operation JetSort basic control panel The control panel of the JetSort consists of a 2 x 16-line LCD display and 9 function keys. The Function Keys are used to start a Batch or Sub-Batch, continue sorting, end Batches and Sub-Batches and Stop the JetSort.
  • Page 15 Operating JetSort 1000 Before turning on the power, check to make certain that there is Box or Bag in place for each denomination to be counted. Turn on the main power switch located at the back of the machine. Starting batches and sub-batches: To begin sorting coin, press the BATCH key.
  • Page 16 Data can only be corrected while in a Batch Waiting condition. If you need to correct media entered in the middle of a Batch, press the MEDIA key when the screen says Batch Waiting. The screen will indicate the media previously entered. At this point, the operator can input the correct ID via the keypad and Press ENTER to accept the entry.
  • Page 17 To view a specific total by denomination, press the TOTALS key, then the DENOM key. Example: To view the dime total for the Day, press the TOTALS key, scroll until the display states the Day Total, press the DENOM key until the display shows the dime total. A sample screen is shown below.
  • Page 18 Clearing box and bag limits: When a bag or box has reached its stop limit, the JetSort 1000 stops and a limit message flashes on the display, showing the denomination for which the limit has been reached. 4000 LIMIT To clear the bag count or box count, press the CLEAR key once. The JetSort 1000 will display the following screen: CLEAR THIS BAG? Press the CLEAR key again to clear the bag count and return to a Batch Waiting condition.
  • Page 19 To clear all 100 JetSort IDs, enter 0 and press the ENTER key. The JetSort will display day totals for all 100 IDs. Press the CLEAR key to clear all ID totals. The JetSort will display the following message: COIN $ $56.20 CLEAR ALL ID DAY TOTALS? CLEAR DAY ID:...
  • Page 20 Printing reports: Cummins Allison printer IDP3535 is recommended for use with JetSort. Both the printer and JetSort must be initialized to the same baud rate and parity for them to properly work together. Contact your local branch office for proper initialization instructions.
  • Page 21 Then press the CLEAR key to clear the error. JetSort allows you to verify your count or continue with coin processing. If the jam message remains, contact your Local Cummins Allison office. In the case of a sensor jam, the display shows where it detects an obstruction.
  • Page 22 Inspect sort disk and pad daily for best machine performance. Sort head damage can result from using metallic brush. Use only soft, non-metallic brush as instructed by a Cummins Allison representative. To prevent damage and to maintain coin-sorting function as designed, do not brush sort pad that rests on lower disk.
  • Page 23 6. Inspect sort pad for any cuts that may affect the sorter's accuracy. Replacement sort pads are available from your Local Cummins Allison branch office. 7. Replace the sort head and secure the latch. 8. Reinstall coin tray and secure in place.
  • Page 24 Sort disk partial removal The sort disk can be partially removed to clean and service the sort disk and to remove coins and debris from the coin pad. Figure 2 Sort disk (top view) Sort disk partial removal– Figure 2 Remove lift tray assembly.
  • Page 25 Sort Disk Installation Figure 3 Sort disk in vertical position Sort disk installation – Figure 3 1. Lower the sort disk onto the turntable. The locating dimple (Figure 3) will only allow the disk to drop to the pad when the dimple is next to the matching projection in the base assembly. 2.
  • Page 26 EEPROM ERROR: Indicates JetSort has experienced a memory loss on start up. This may affect memory conditions and may result in loss of user defaults. Contact your Local Cummins Allison office for additional information. PJS error messages: Error: Entry below min! The stop limit entered for a particular coin denomination is lower than the minimum of ten (10).
  • Page 27 Hold for Printer Printer communication error message. JetSort is processing data and waiting to send data to the printer. Wait for JetSort to finish processing data and then proceed. Comm Link Error Communication error message. JetSort is attempting to process data to be sent to external computer, but the computer isn't responding.
  • Page 28 Section 5: Glossary Bag Limits An industry standard established by the Federal Depository Bank that specifies coin bag fill quantities. Batch Money that is recorded as coming from one general source and processed as an overall group. Batch Key Key that starts a new Batch and starts coin sorter. CLEAR Key The key used to delete information from different areas of JetSort's memory or to clear a screen if an error is made in entering information.
  • Page 29 Section 6: Specifications and options Basic/advanced model Accuracy: 99.995% U.S. denominations: 1¢, 5¢, 10¢, 25¢, 50¢, $1 SBA / GD Pre-set limits: Full, Half, None adjustable box / bag limits using PJS (only applies to advanced model 631-9606-00 Power: 115/230 V 50/60Hz Mixed speed: Up to 1,500 coins / minute Denomination speed:...
  • Page 30 Options for basic/advanced JetSort 1000 series: BASIC Model 631-9601-00 ADVANCED Model 631-9606-00 White Gray Coin boxes (front) 610-0017-00 610-0017-20 Coin boxes (side)* 610-0040-00 610-0040-20 Bag adapter (front) 610-0131-01 610-0131-21 Bag adapter (side)* 610-0132-01 610-0132-21 Table-top stand 610-0100-01 610-0100-21 Table mount...
  • Page 31 Software Option Kits: Call your Cummins Allison sales representative to order JetSort option kits. Kit 1 - Communications Kit 2 - JetScan/JetCount interface Kit 3 - Communications and coin packaging (EBS) Kit 4 - Communications, JetScan/JetCount, coin packaging (EBS) Kit 5 - Coin packaging (EBS)
  • Page 32 Information is subject to correction or change without prior notice. This manual contains proprietary information of Cummins Allison. It is intended solely for the information and use of parties authorized by Cummins Allison to maintain the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without express written permission of Cummins Allison.

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