Dell EMC PowerEdge M640 Installation And Service Manual
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Dell EMC PowerEdge M640 Installation And Service Manual

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Dell EMC PowerEdge M640
Installation and Service Manual
Regulatory Model: HHB Series
Regulatory Type: HHB006

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Summary of Contents for Dell EMC PowerEdge M640

  • Page 1 Dell EMC PowerEdge M640 Installation and Service Manual Regulatory Model: HHB Series Regulatory Type: HHB006...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents 1 Dell EMC PowerEdge M640 system overview....................7 Front view of the system..............................7 Health status indicator..............................8 Drive indicator codes..............................9 iDRAC Direct LED indicator codes..........................10 Locating the Service Tag of your system........................ 10 System information label..............................11 2 Documentation resources..........................12 3 Technical specifications..........................14...
  • Page 4 5 Pre-operating system management applications..................24 Options to manage the pre-operating system applications..................24 System Setup................................... 24 Viewing System Setup.............................. 24 System Setup details..............................25 System BIOS................................25 iDRAC Settings utility..............................45 Device Settings................................45 Dell Lifecycle Controller..............................45 Embedded system management..........................45 Boot Manager..................................
  • Page 5 General memory module installation guidelines......................69 Mode-specific guidelines............................70 Removing a memory module............................ 72 Installing a memory module............................73 Processors and heat sinks...............................74 Removing a processor and heat sink module......................74 Removing the processor from the processor and heat sink module..............75 Installing the processor into a processor and heat sink module................77 Installing a processor and heat sink module......................79 M.2 SSD module................................
  • Page 6 Disabling a forgotten password.............................107 9 Getting help............................... 109 Contacting Dell EMC..............................109 Documentation feedback.............................. 109 Accessing system information by using QRL......................109 Quick Resource Locator for PowerEdge M640 system..................110 Receiving automated support with SupportAssist ....................110 Recycling or End-of-Life service information......................110 Contents...

  • Page 7: Dell Emc Poweredge M640 System Overview

    Dell EMC PowerEdge M640 system overview The Dell EMC PowerEdge M640 system is a half-height blade supported on the PowerEdge M1000e enclosure and supports up to: • Two Intel Xeon scalable processors • 16 DIMM slots • Two 2.5-inch HDDs/SSDs NOTE: All instances of SAS, SATA hard drives and SSDs are referred to as drives in this document, unless specified otherwise.

  • Page 8: Health Status Indicator

    Identify mode is enabled (regardless of system errors)—system is in the process of identifying the system. Solid amber System is in failsafe mode—system is not ready or available and cannot be turned on. Flashes amber Errors present in the system. Dell EMC PowerEdge M640 system overview...

  • Page 9: Drive Indicator Codes

    Flashes amber four times per second Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online. Flashes green for three seconds, amber for three seconds, and Rebuild stopped. then turns off after six seconds Dell EMC PowerEdge M640 system overview...

  • Page 10: Idrac Direct Led Indicator Codes

    You can identify your system using the unique Express Service Code and Service Tag. The service tag information is available on a sticker on the chassis of the system. This information is used by Dell EMC personnel to route support calls to the appropriate personnel.

  • Page 11: System Information Label

    System information label Figure 5. System information label Dell EMC PowerEdge M640 system overview...

  • Page 12: Documentation Resources

    To view the document that is listed in the documentation resources table: • From the Dell EMC support site: Click the documentation link that is provided in the Location column in the table. Click the required product or product version.
  • Page 13 Dell OpenManage Essentials, see Essentials the Dell OpenManage Essentials User’s Guide. For information about installing and using Dell Dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For information about partner programs enterprise Dell.com/openmanagemanuals systems management, see the OpenManage Connections Enterprise Systems Management documents.

  • Page 14: Technical Specifications

    Technical specifications System dimensions Figure 6. System dimensions Table 6. System dimensions of the Dell EMC PowerEdge M640 system System Z (handle closed) Dell EMC PowerEdge M640 197.92 mm (7.79 inches) 50.35 mm (1.98 inches) 544.32 mm (21.43 inches) System weight Table 7.

  • Page 15: System Battery Specifications

    512 GB Mezzanine card specifications The Dell EMC PowerEdge M640 system supports two PCIe x8 Gen 3 slots mezzanine card supporting dual port 10 Gb Ethernet, quad port 1 Gb, FC8 Fibre Channel, FC16 Fibre Channel, or Infiniband mezzanine cards.

  • Page 16: Hard Drives

    The micro USB 2.0-compliant port on the front of the system can only be used as an iDRAC Direct or a management port. Internal Dual SD Module The Dell EMC PowerEdge M640 system supports two internal micro SD cards dedicated for the hypervisor. This card offers the following features: •...

  • Page 17: Environmental Specifications

    Environmental specifications NOTE: For additional information about environmental certifications, please refer to the Product Environmental Datasheet located with the Manuals & Documents on Dell.com/poweredgemanuals Table 10. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.

  • Page 18: Particulate And Gaseous Contamination Specifications

    Table 15. Operating temperature de-rating specifications Operating temperature de-rating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft). 35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft).

  • Page 19: Standard Operating Temperature

    105 W/4 C, 115 W/6 C, 130 W/8 C, 140 W/14 C or higher wattage processor (TDP > 140 W) are not supported. • NEBS SKU processors higher than 85 W are not supported. • Peripheral cards and /or peripheral cards greater than 25 W, that are not verified by Dell EMC, are not supported. Technical specifications...

  • Page 20: Thermal Restriction Matrix

    Thermal Restriction matrix Table 20. Thermal restrictions matrix Thermal Design Power (TDP) Core count Number of processors Ambient restriction for the processor 165W 28/26/18 8176; 8170; 6150 C30, DIMM limit 1* 150W 26/24/20 8164; 8160; 6148 150W 16/12 6142; 6136; 8158 140W 22/18 6152;...

  • Page 21: Initial System Setup And Configuration

    Initial system setup and configuration Setting up your system Complete the following steps to set up your system: Unpack the system. Remove the I/O connector cover from the system connectors. CAUTION: While installing the system, ensure that it is properly aligned with the slot on the enclosure to prevent damage to the system connectors.

  • Page 22: Log In To Idrac

    Ensure that you change the default user name and password after setting up the iDRAC IP address. NOTE: The Intel Quick Assist Technology (QAT) on the Dell EMC PowerEdge M640 is supported with chipset integration and is enabled through an optional license. The license files are enabled on the sleds through iDRAC.

  • Page 23: Methods To Download Firmware And Drivers

    Using iDRAC virtual media Dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 24: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller •...

  • Page 25: System Setup Details

    System Setup details The System Setup Main Menu screen details are explained as follows: Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface).
  • Page 26 Option Description Network Settings Provides options to manage the UEFI network settings and boot protocols. Legacy network settings are managed from the Device Settings menu. Integrated Devices Provides options to manage integrated device controllers and ports, specifies related features and options. Serial Provides options to manage the serial ports, their related features and options.
  • Page 27 Option Description System Specifies the name of the system manufacturer. Manufacturer System Specifies the contact information of the system manufacturer. Manufacturer Contact Information System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware. Version UEFI Compliance Specifies the UEFI compliance level of the system firmware.
  • Page 28 Option Description Memory Operating Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi Mode Rank Spare Mode, and Mirror Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options depending on the memory configuration of your system.
  • Page 29 Option Description The options available are Maximum data rate, 10.4 GT/s, and 9.6 GT/s. This option is set to Maximum data rate by default. Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency supported by the processors.
  • Page 30 Option Description Processor n NOTE: Depending on the number of processors, there might be up to n processors listed. The following settings are displayed for each processor installed in the system: Option Description Family-Model- Specifies the family, model, and stepping of the processor as defined by Intel. Stepping Brand Specifies the brand name.
  • Page 31 Option Description Option Description Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the drive. This field is undefined for removable media devices such as optical drives. NVMe Settings The NVMe settings enable you to set the NVMe drives to either RAID mode or Non-RAID mode. NOTE: To configure these drives as RAID drives, you must set the NVMe drives and the Embedded SATA option in the SATA Settings menu to RAID mode.
  • Page 32 Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Power on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 33 • UEFI boot mode (the default), is an enhanced 64-bit boot interface. If you have configured your system to boot to UEFI mode, it replaces the system BIOS. From the System Setup Main Menu, click Boot Settings, and select Boot Mode. Select the UEFI boot mode you want the system to boot into.
  • Page 34 Network Settings screen details The Network Settings screen details are explained as follows: Option Description UEFI PXE Settings Enables or disables the device. When enabled, a UEFI PXE boot option is created for the device. UEFI HTTP Settings Enables or disables the device. When enabled, a UEFI HTTP boot option is created for the device. UEFI iSCSI Settings Enables you to control the configuration of the iSCSI device.
  • Page 35 Option Description iSCSI Device1 Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device automatically. iSCSI Device1 Enables you to control the configuration of the iSCSI device. Settings Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports.
  • Page 36 Option Description I/OAT DMA Engine Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to accelerate network traffic and lower CPU utilization. Enable only if the hardware and software support the feature. Embedded Video Enables or disables the use of Embedded Video Controller as the primary display.
  • Page 37 Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Power on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart...
  • Page 38 Option Description Redirection After Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to Boot Enabled by default. System Profile Settings You can use the System Profile Settings screen to enable specific system performance settings such as power management. Viewing System Profile Settings To view the System Profile Settings screen, perform the following steps: Power on, or restart your system.
  • Page 39 Option Description Memory Refresh Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default. Rate Uncore Frequency Enables you to select the Processor Uncore Frequency option. Dynamic mode enables the processor to optimize power resources across cores and uncores during runtime. The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option.
  • Page 40 System Security Settings details The System Security Settings screen details are explained as follows: Option Description Intel(R) AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Enables you to set the system password.
  • Page 41 Option Description If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode. Options Description User Mode...
  • Page 42 Reenter the system password, and click OK. In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password. Reenter the setup password, and click OK. Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes.
  • Page 43 If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down. Password Invalid. Number of unsuccessful password attempts: <x> Maximum number of password attempts exceeded.System halted.
  • Page 44 Option Description NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS. Redundant OS Boot NOTE: This option is disabled if Redundant OS Location is set to None or if Redundant OS State is set to Hidden.

  • Page 45: Idrac Settings Utility

    iDRAC Settings utility The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC settings utility. NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals.

  • Page 46: Boot Manager Main Menu

    If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system and try again. Boot Manager main menu Menu item Description Continue Normal The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the Boot system continues with the next item in the boot order until the boot is successful or no more boot options are found.

  • Page 47: Installing And Removing System Components

    Installing and removing system components Safety instructions CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 48: Removing The System From The Enclosure

    • Hex nut driver-5 mm Removing the system from the enclosure Prerequisites Follow the safety guidelines listed in Safety instructions. Turn off the system. Before removing the half-height systems from the bays 11 or 12 of the enclosure, rotate the LCD panel to the storage position to prevent accidental damage to the LCD screen.

  • Page 49: Installing The System Into The Enclosure

    Figure 8. Installing the I/O connector cover Next step Install the system or system blank into the enclosure. CAUTION: If you are permanently removing the system, install a system blank. Operating the enclosure for extended periods of time without a system blank installed can cause the enclosure to overheat. Installing the system into the enclosure Prerequisite Follow the safety guidelines listed in...
  • Page 50 Figure 9. Removing the I/O connector cover Orient the system so that the system handle is on the left side of the system. If you are installing a half-height system into bays 11 or 12 in the enclosure, rotate the LCD module to the horizontal storage position to prevent accidental damage to the LCD screen.

  • Page 51: Inside The System

    Figure 10. Installing the system into the enclosure Next step Turn on the system. Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 52: System Cover

    Figure 11. Inside the system Drive cage Drive backplane IDSDM card Air shroud Mezzanine card (fabric C) I/O connector cover Network Daughter Card (NDC) Mezzanine card (fabric B) Heat sink (CPU1) Heat sink (CPU2) Memory module (16) System handle System cover Removing the system cover Prerequisites Follow the safety guidelines listed in...

  • Page 53: Installing The System Cover

    Figure 12. Removing the system cover Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps Align the alignment guides on the system cover with the alignment slots on the system.

  • Page 54: Air Shroud

    Figure 13. Installing the system cover Next steps Remove the I/O connector cover and save for future use. Install the system into the enclosure. Turn on the system. Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 55: Installing The Air Shroud

    Figure 14. Removing the air shroud Next step Install the air shroud. Installing the air shroud Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the tabs on the air shroud with the slots on the system. Lower the air shroud into the system until the air shroud is firmly seated. Installing and removing system components...

  • Page 56: Drives

    Figure 15. Installing the air shroud Next step Follow the procedure listed in After working inside your system. Drives NOTE: Mixing of PCIe SSD, SAS, or SATA drives is not supported. Removing a drive blank Prerequisite CAUTION: To maintain proper system cooling, all empty drive slots must have drive blanks installed. Follow the safety guidelines listed in Safety instructions.

  • Page 57: Installing A Drive Blank

    Figure 16. Removing a inch drive blank Next step Install the drive carrier Install the drive blank. Installing a drive blank Prerequisite Follow the safety guidelines listed in Safety instructions. Step Insert the drive blank into the drive slot until the release button clicks into place. Installing and removing system components...

  • Page 58: Removing A Drive Carrier

    Figure 17. Installing a drive blank Removing a drive carrier Prerequisites CAUTION: To maintain proper system cooling, all empty drive bays must have drive blanks installed. WARNING: Ensure that you back up your data, before removing a drive. For more information about preparing your drive for removal and supported RAID redundancy, see the Troubleshooting guide of your system at Dell.com/poweredgemanuals.

  • Page 59: Installing A Drive Carrier

    Figure 18. Removing a drive carrier Next step Install the drive carrier Install a drive blank. Installing a drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Insert the drive carrier into the drive slot. Push the release handle until the carrier locks in place. Installing and removing system components...

  • Page 60: Removing A Drive From A Drive Carrier

    Figure 19. Installing a drive carrier Removing a drive from a drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. Remove the drive carrier from the system. Steps Using the Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. Lift the drive out of the drive carrier.

  • Page 61: Installing A Drive Into Drive Carrier

    Figure 20. Removing the drive from the drive carrier Next step If applicable, install a drive into the drive carrier. Installing a drive into drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Insert the drive into the drive carrier, with the connector end of the drive towards the back of the carrier. Align the screw holes on the drive with the screw holes on the drive carrier.

  • Page 62: Removing The Drive Cage

    Figure 21. Installing a drive into the drive carrier Removing the drive cage Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the drives. Remove the drive backplane. Steps Using the Phillips #1 screwdriver, remove the screws securing the drive cage to the chassis.

  • Page 63: Installing The Drive Cage

    Figure 22. Removing the drive cage Next step Install the drive cage. Installing the drive cage Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the screw holes on the drive cage with the screw holes on the system. Lower the drive cage into the system until the drive cage is seated in place.

  • Page 64: Drive Backplane

    Figure 23. Installing the drive cage Next steps Install the drive backplane. Install the drives. Follow the procedure listed in After working inside your system. Drive backplane Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and the drive backplane, you must remove the drives from the system before removing the drive backplane.
  • Page 65 NOTE: You cannot disconnect the drive backplane cable from the system board connector, until you remove the drive cage. Figure 24. Removing the drive backplane NOTE: If your system supports a SAS/PCIe backplane, then you must also loosen two additional retention screws that connect the storage controller cable connector to the system board connector.

  • Page 66: Installing The Drive Backplane

    Figure 25. Removing the backplane cable Next step Install the drive Install the drive backplane. Installing the drive backplane Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the retention screws on the drive backplane cable connector with the screw holes on the system board connector. Using the Phillips #2 screwdriver, tighten the retention screws to secure the drive backplane cable connector to the system board.
  • Page 67 Figure 26. Installing the drive backplane cable NOTE: If your system supports a SAS/PCIe backplane, then you must also secure two additional retention screws that connect the storage controller cable connector to the system board connector. Install the drive cage. Align the guides on the drive backplane with the guide pins on the drive cage.
  • Page 68 Figure 27. Installing the drive backplane Next steps Install the drives in their original locations. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 69: System Memory

    System memory System memory guidelines Your system contains 16 memory sockets split into two sets of 8 sockets, one set per processor. Each 8-socket set is organized into six channels. Six memory channels are allocated to each processor. In each channel, the release tabs of the first three sockets are marked white, and the fourth socket black.

  • Page 70: Mode-Specific Guidelines

    • 64 GB LRDIMMs that are DDP (Dual Die Package) LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV (Through Silicon Via/3DS) LRDIMMs. • x4 and x8 DRAM based memory modules can be mixed. • Up to two RDIMMs can be populated per channel regardless of rank count. •...
  • Page 71 Memory Operating Mode Description Single Rank Spare Mode Single Rank Spare Mode allocates one rank per channel as a spare. If excessive correctable errors occur in a rank or channel, while the operating system is running, they are moved to the spare area to prevent errors from causing an uncorrectable failure.

  • Page 72: Removing A Memory Module

    Processor Configuration Memory population Memory population information Multi rank sparing population order 1, 2, 3, 4, 5, 6, 7, 8 Populate in this order, odd amount per processor allowed. Requires three ranks or more per channel. Fault resilient population order {1, 2, 3, 4, 5, 6} Supported with 6 DIMMs per processor.

  • Page 73: Installing A Memory Module

    Figure 29. Removing a memory module Next steps Install the memory module. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Installing a memory module Prerequisite Follow the safety guidelines listed in...

  • Page 74: Processors And Heat Sinks

    Figure 30. Installing a memory module Next steps Install the drive backplane. Install the air shroud. Follow the procedure listed in After working inside your system. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings.

  • Page 75: Removing The Processor From The Processor And Heat Sink Module

    NOTE: It is normal for the heat sink to slip off the blue retention clips when the screws are partially loosened, continue to loosen the screw(s). Pushing both retention clips simultaneously, lift the Processor and heat sink module (PHM) out of the system. Set the PHM aside with the processor side facing up.
  • Page 76 Figure 32. Loosening the processor bracket Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. Flex the outer edges of the bracket to release the processor from the bracket. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.

  • Page 77: Installing The Processor Into A Processor And Heat Sink Module

    Installing the processor into a processor and heat sink module Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
  • Page 78 Figure 35. Applying thermal grease on top of the processor Place the heat sink on the processor and push down until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...

  • Page 79: Installing A Processor And Heat Sink Module

    Figure 36. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. Follow the procedure listed in After working inside your system. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.

  • Page 80: M.2 Ssd Module

    NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components. Push the blue retention clips inward to allow the heat sink to drop into place. Supporting the heat sink with one hand, use the Torx #T30 screwdriver and tighten the screws on the heat sink in the order below: Partially tighten the first screw (approximately 3 turns).

  • Page 81: Installing The M.2 Ssd Module

    Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the BOSS card. NOTE: Removing the BOSS card is similar to the procedure for removing an expansion card riser. Steps Loosen the screws and lift the retention straps that secure the M.2 SSD module on the BOSS card. Pull the M.2 SSD module away from the BOSS card.

  • Page 82: Network Daughter Card

    Figure 39. Installing the M.2 SSD module module connector (2) screws (2) modules (2) Next steps Install the BOSS card. NOTE: Installing the BOSS card is similar to installing the expansion card riser. Install the air shroud. Follow the procedure listed in After working inside your system.

  • Page 83: Installing The Network Daughter Card

    Figure 40. Removing the Network Daughter Card Next step Install the NDC. Installing the Network Daughter Card Prerequisite CAUTION: To prevent damage to the Network Daughter Card (NDC), you must hold the card only by its edges. Follow the safety guidelines listed in Safety instructions.

  • Page 84: Mezzanine Card

    Figure 41. Installing the Network Daughter Card Next steps Install the mezzanine card. Follow the procedure listed in After working inside your system. Mezzanine card Mezzanine card installation guidelines Your system supports two mezzanine cards: • mezzanine card slot C supports Fabric C. This card must match the fabric type of I/O modules installed in I/O module bays C1 and C2. •...

  • Page 85: Installing The Mezzanine Card

    CAUTION: To prevent damage to the mezzanine card, you must hold the card only by its edges. Lift the mezzanine card up and away from the system. Close the retention latch. Figure 42. Removing the mezzanine card Next step Install the mezzanine card.

  • Page 86: Storage Controller Card

    Figure 43. Installing the mezzanine card Next step Follow the procedure listed in After working inside your system. Storage controller card Removing the storage controller card Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 87: Installing The Storage Controller Card

    Figure 44. Removing the storage controller card Next step Install the storage controller card. Installing the storage controller card Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the slots on the edge of the storage controller card with the tabs on the support bracket. CAUTION: To prevent damage to the storage controller card, you must hold the card only by its edges.

  • Page 88: System Battery

    Figure 45. Installing the storage controller card Next steps Install the following: Drive backplane Drive cage Drives Follow the procedure listed in After working inside your system. System battery Replacing the NVRAM backup battery - Option A Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 89 Steps Locate the system battery on the system. To remove the battery: Push the battery toward the positive side of the battery until the battery disengages from the connector. b Lift the battery away from the system. Figure 46. Removing the system battery To install a new system battery: Hold the battery with the "+"...

  • Page 90: Optional Internal Usb Memory Key

    Figure 47. Installing the system battery Next steps Install the following: Drive backplane Drives Follow the procedure listed in After working inside your system. Enter the System Setup to confirm that the battery is operating properly. Enter the correct time and date in the System Setup's Time and Date fields. Exit the System Setup.

  • Page 91: Idsdm

    Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Steps Locate the USB port or USB memory key on the system board. If installed, remove the USB memory key from the USB port. Insert the replacement USB memory key into the USB port.

  • Page 92: Installing The Optional Internal Dual Sd Module

    Figure 48. Removing the optional IDSDM module Next step Install the IDSDM. Installing the optional internal dual SD module Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: You must install either the Internal dual SD module (IDSDM) or the BOSS M.2 card in the same IDSDM/BOSS M.2 connector.

  • Page 93: Removing The Internal Micro Sd Card

    Figure 49. Installing the optional IDSDM module Next steps Install the air shroud. Follow the procedure listed in After working inside your system. Removing the internal micro SD card Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 94: Installing An Internal Microsd Card

    Installing an internal microSD card Prerequisite Follow the safety guidelines listed in Safety instructions. NOTE: To use an microSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. Steps Locate the microSD card connector on the internal dual SD module. Orient the microSD card appropriately and insert the contact-pin end of the card into the slot.
  • Page 95 Steps Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. Using the Hex nut driver-5 mm and Phillips #2 screwdrivers, remove the screws that secure the system board to the system. Figure 50.

  • Page 96: Installing The System Board

    Figure 51. Removing the system board Next step Install the system board. Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the system.
  • Page 97 Figure 52. Installing the system board Align the USB connectors with the slots on the front of the system until the connectors engage with the slots. Lower the system board and install the screws to secure the system board to the system, by using Hex nut driver-5 mm and Phillips #2 screwdrivers.
  • Page 98 NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. Remove the plastic I/O connector cover from the back of the system. Follow the procedure listed in the After working inside your system.

  • Page 99: Trusted Platform Module

    Entering the system Service Tag by using System Setup If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag. Turn on the system. Press F2 to enter System Setup. Click Service Tag Settings. Enter the Service Tag.

  • Page 100: Initializing Tpm For Bitlocker Users

    Installing the TPM Steps To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board. Press the plastic rivet until the rivet snaps into place.

  • Page 101: Initializing The Tpm 2.0 For Txt Users

    Initializing the TPM 2.0 for TXT users While booting your system, press F2 to enter System Setup. On the System Setup Main Menu screen, click System BIOS > System Security Settings. From the TPM Security option, select On. Save the settings. Restart your system.

  • Page 102: Installing The Rspi Card

    Figure 54. Removing the rSPI card Next step Install the rSPI card. Installing the rSPI card Prerequisite Follow the safety guidelines listed in Safety instructions. CAUTION: To prevent damage to the rSPI card, you must hold the card only by its edges. Steps Align the screw hole on the rSPI card with the standoff on the system board.
  • Page 103 Figure 55. Installing the rSPI card Next steps Install the system board. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 104: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 105: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 106: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 107: System Board Jumper Settings

    F2 iDRAC settings menu. Disabling a forgotten password The software security features of the PowerEdge M640 system include a system password and a setup password. The password jumper enables these password features or disables them, and clears any password(s) currently in use.
  • Page 108 Steps Turn off the system by using the operating system commands or the CMC. Remove the system from the enclosure to access the jumpers. Move the jumper on the system-board jumper from pins 2 and 3 to pins 1 and 2. Install the system in the enclosure.

  • Page 109: Getting Help

    The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support team. Documentation feedback You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send your feedback. Accessing system information by using QRL You can use the Quick Resource Locator (QRL) located on the information tag in the front of the M640, to access the information about the Dell EMC PowerEdge M640.

  • Page 110: Quick Resource Locator For Poweredge M640 System

    Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

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