Limited Warranty (Usa Only) - ADJ COLOR STRAND LED User Manual

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L I M I T E D W A R R A N T Y ( U S A O N L Y )
A. ADJ Products, LLC hereby warrants, to the original purchaser, ADJ Products, LLC products to be free of manufacturing
defects in material and workmanship for a prescribed period from the date of purchase (see specific warranty periods
below). This warranty shall be valid only if the product is purchased within the United States of America, including
possessions and territories. It is the owner's responsibility to establish the date and place of purchase by acceptable
evidence, at the time service is sought. B. For warranty service you must obtain a Return Authorization number (RA#)
before sending back the product–please contact ADJ Products, LLC Service Department at 800-322-6337. Send the
product only to the ADJ Products, LLC factory. All shipping charges must be pre-paid. If the requested repairs or service
(including parts replacement) are within the terms of this warranty, ADJ Products, LLC will pay return shipping charges
only to a designated point within the United States. If the entire instrument is sent, it must be shipped in its original
package. No accessories should be shipped with the product. If any accessories are shipped with the product, ADJ
Products, LLC shall have no liability whatsoever for loss of or damage to any such accessories, or for the safe return
thereof. C. This warranty is void if the serial number has been altered or removed; if the product is modified in any manner
which ADJ Products, LLC concludes, after inspection, affects the reliability of the product; if the product has been
repaired or serviced by anyone other than the ADJ Products, LLC factory unless prior written authorization was issued to
purchaser by ADJ Products, LLC; if the product is damaged because not properly maintained as set forth in the
instruction manual. D. This is not a service contract, and this warranty does not include maintenance, cleaning or periodic
check up. During the period specified above, ADJ Products, LLC will replace defective parts at its expense with new or
refurbished parts, and will absorb all expenses for warranty service and repair labor by reason of defects in material or
workmanship. The sole responsibility of ADJ Products, LLC under this warranty shall be limited to the repair of the
product, or replacement thereof, including parts, at the sole discretion of ADJ Products, LLC. All products covered by this
warranty were manufactured after August 15, 2012, and bear identifying marks to that effect. E. ADJ Products, LLC
reserves the right to make changes in design and/or improvements upon its products without any obligation to include
these changes in any products theretofore manufactured. No warranty, whether expressed or implied, is given or made
with respect to any accessory supplied with products described above. Except to the extent prohibited by applicable law,
all implied warranties made by ADJ Products, LLC in connection with this product, including warranties of merchantability
or fitness, are limited in duration to the warranty period set forth above. And no warranties, whether expressed or implied,
including warranties of merchantability or fitness, shall apply to this product after said period has expired. The consumer's
and/or Dealer's sole remedy shall be such repair or replacement as is expressly provided above; and under no
circumstances shall ADJ Products, LLC be liable for any loss or damage, direct or consequential, arising out of the use of,
or inability to use, this product. This warranty is the only written warranty applicable to ADJ Products, LLC Products and
supersedes all prior warranties and written descriptions of warranty terms and conditions heretofore published.
LIMITED WARRANTY PERIODS
Non LED Lighting Products = 1-Year (365 Days) (Including Special Effect Lighting, Intelligent Lighting, UV lighting, Strobes, Fog
Machines, Bubble Machines, Mirror Balls, Par Cans, Trussing, Lighting Stands, Power/Data Distribution, etc. excluding LED and lamps)
Laser Products = 1-Year (365 Days) (excluding laser diodes which have a 6-Month Limited Warranty)
LED Products = 2-Years (730 Days) (excluding batteries which have a 180 Day Limited Warranty)
NOTE: 2-Year (730 Days) Limited Warranty ONLY applies to product purchased within the United States.
StarTec Series = 1-Year (365 Days) (excluding batteries which have a 180 Day Limited Warranty)
ADJ DMX Controllers = 2 Years (730 Days) | American Audio Products = 1 Year (365 Days)
Color Strand LED - 2 Years (730 Days) (Strands and Bulbs damaged due to improper handling and/or use are not covered)
WARRANTY REGISTRATION
Please complete and mail in the enclosed warranty card to validate your purchase. All returned
service items whether under warranty or not, must be freight pre-paid and accompany a return
authorization (R.A.) number. The R.A. number must be clearly written on the outside of the return
package. A brief description of the problem as well as the R.A. number must also be written down on
a piece of paper and included in the shipping container. If the unit is under warranty, you must provide
a copy of your proof of purchase invoice. Items returned without a R.A. number clearly marked on the
outside of the package will be refused and returned at customer's expense. You may obtain a R.A.
number by contacting customer support.
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