Frequently Asked Questions - Clean World Distribution, Inc. Rhino-Mat RHM-CS Operation Manual

RHINO-MAT

Frequently Asked Questions

Q: What if the mat gets stuck or jammed in the machine?
A: Open the Top Hood; Open the top hood by sliding fingers into the mat-
feeding slot with palms facing up.Curl your fingers up to hook onto the hood
release bar. Gently pull back on the bar and lift the hood open.
Simply grab and pull out stuck mat from the machine, it'll release with ease.
Q: What if water is not being released through the Spray Bar?
A: Check to see that the water hose is tightly secured to the input valve.
Make sure that the line-in valve lever is in the open position (lever should be
pointing downward). Ensure a proper flow from the primary water source to
the machine. The "Water ON-OFF" knob on the front of the machine should
be set to "Water-On". Check the water pipe to make sure that pipe holes are
clear and not clogged by dirt particles or build up.
Q: What do I do if water is leaking from the hose connection?
A: Ensure that the hose is tightly connected at both ends Check that the hose
connector fits properly and that the hose is clamped properly. If the hose
disconnects from the machine as water flows, it could be due to pressure built
up by the water source. Adjust water flow to less than maximum flow from the
source.
Q: Why does the mat still feel wet coming out of the machine?
A: Depending on the mat material, dryness of mats may vary from one mat
type to another. After cleaning cycle is finished, there may be slight moisture
left on the surface of the mat. The moisture still left on the surface is normal
and will dry up quickly by air. This does not mean that the machine is not
functioning properly.
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Q: Why is water not flowing properly from the drain hose?
A: The drain hose may be clogged due to an excess of waste. Make sure
the drain hose clamp is tightly secured. Be sure drain hose is pointing in a
downward position. Drain hose must not be bent or in an upright position.
WARNING! In select models, the Drain Hose must be completely pulled
out from inside machine to allow continuous flow of waste and liquid to
avoid over-flow.
Q: Is there any maintenance required or parts that need to be replaced?
A: It is recommended to check the machine for proper installation if the
machine does not function normally or does not start. Parts or components
that may need to be replaced due to wear and tear from normal use
or damage must be changed out immediately for normal function and
prolonged use of the system. Occasional cleaning is recommended.
Exterior should be cleaned off if there has been any contact of chemicals
or detergents onto the surface coating of the machine to prevent paint
deterioration and/or rusting.
Frequently check for excess waste left behind in drain hose and system
waste compartment, to prevent clogging and malfunction and/or damage to
system.
Q: Why do I see smoke coming out of the machine?
A: When the vacuum drum is subjected to constant use, without time to
drain, water will eventually reach the top of the vacuum drum and damage
the vacuum motor(s).
When a motor is burned out by water damage, it will create billowing smoke.
The machine will not be able to operate properly without functional vacuum
motors.
PRECAUTION: To avoid damage or malfunction of machine, please
follow all installation and safety instructions carefully and completely.
Not following these instructions may lead to injury to personnel,
damage, and malfunction to machine and its properties.
OPERATIONS MANUAL
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