Remote Control; Warranty - Kohler K-5401 Homeowner's Manual

Troubleshooting (cont.)
Symptoms
4. The heated seat is not
warm at all or it is not as
warm as desired.
5. Water stops flowing from
the spray wand before
you are finished
cleansing.
6. Deodorizer feature is not
working.
7. UV sterilization feature is
not working.
8. The toilet does not flush
automatically.
9. The night light does not
turn on in low light
conditions.

Remote Control

Symptoms
1. The remote control is not
turning on.
2. The remote control is not
connecting with the toilet.

Warranty

THREE YEAR LIMITED WARRANTY FOR VITREOUS CHINA COMPONENT
THREE YEAR LIMITED WARRANTY FOR MECHANICAL PARTS
Kohler Co. warrants the vitreous china component on the KOHLER Numi toilet to be free of defects in
material and workmanship during normal residential use for three (3) years from the date of installation.
Kohler Co. will further warrant all mechanical parts in the KOHLER Numi toilet to be free of defects in
material and workmanship during normal residential use for three (3) years from the date of installation.
This warranty only applies to the KOHLER Numi toilet when installed in the United States of America and
Canada.
If a defect is found in normal use, Kohler Co. will, at its election, repair, replace or make appropriate
adjustment where Kohler Co. inspection discloses any such defects. Damage caused by accident, misuse or
Kohler Co.
Probable Causes
A. The heated seat feature is not
enabled.
B. The temperature setting is too
low.
A. Five minutes after pressing one
of the spray icons, washing
automatically stops.
A. The deodorizer is not activated.
A. The UV sterilization is not
activated.
A. Automatic flush feature is not
enabled.
A. Night light is not enabled.
B. Low light sensor is not working
properly.
Probable Causes
A. The batteries are not correctly
installed.
B. The batteries are drained.
A. The remote is too far from the
toilet to receive signal.
17
Recommended Action
A. Activate the heated seat feature
using the remote control.
B. Adjust the heated seat temperature
using the remote control.
A. Press the "Rear" or "Front" icon
again.
A. Activate the deodorizer feature
using the remote control.
A. Activate the UV sterilization
feature using the remote control.
A1. Activate the automatic flush feature
using the remote control.
A2. The sensor did not detect the user.
If this issue occurs repeatedly, call
the Customer Care Center using
the information provided on the
back page of this manual.
A. Enable the night light feature using
the remote control.
B1. Clean the light sensor located on
the manual control panel.
B2. Call the Customer Care Center
using the information provided on
the back page of this manual.
Recommended Action
A. Remove and reinstall the batteries.
B1. Replace the batteries.
B2. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Move the remote closer to the toilet
to regain connection.
1226974-5-A