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There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCL Communication
Ltd. or any of its affiliates be liable for incidental or consequential
damages of any nature whatsoever, including but not limited to
commercial loss, to the full extent those damages can be disclaimed
by law. Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may
not apply to you.
How to obtain Support: Contact the customer care center by calling
(855-368-0829) or going to (http://www.alcatelonetouch.us). We
have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer covered
by this limited warranty due to time or condition, you may utilize our
out of warranty repair options.
Electronic Recycling
For more information on Electronic Recycling, please:
1) Visit ALCATEL ONETOUCH Electronic Recycling Program
website at http://www.alcatelonetouch.us/electronic-recycling-
program, or
2) Call ALCATEL ONETOUCH US Customer Support at 1-855-
368-0829.
Troubleshooting�������������������
Before contacting the service center, you are advised to follow the
instructions below:
•
You are advised to fully charge (
•
Avoid storing large amounts of data in your phone as this may
affect its performance.
•
Use Factory data reset and the upgrade tool to perform phone
formatting or software upgrading. ALL User phone data: contacts,
photos, messages and files, downloaded applications will be lost
permanently. It is strongly advised to fully backup the phone data
and profile before doing formatting and upgrading.
) the battery for optimal operation.
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