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5065N

Quick Start Guide

alcatel would like to thank you for your purchase. We hope you will
enjoy your high-quality mobile communication experience.
For more information about your phone or to download the complete
user manual version, please visit www.alcatelonetouch.us.
English - CJB34NBALAAA
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Summary of Contents for Alcatel TRU 5065N

  • Page 1: Quick Start Guide

    5065N Quick Start Guide alcatel would like to thank you for your purchase. We hope you will enjoy your high-quality mobile communication experience. For more information about your phone or to download the complete user manual version, please visit www.alcatelonetouch.us.
  • Page 2: Table Of Contents

    Table of Contents Your mobile ��������������������������������������������������������������������� 3 Text input ���������������������������������������������������������������������� 16 Phone call ���������������������������������������������������������������������� 17 Contacts ������������������������������������������������������������������������ 19 Messaging����������������������������������������������������������������������� 20 Email ������������������������������������������������������������������������������ 21 Getting connected �������������������������������������������������������� 22 Google Maps™ �������������������������������������������������������������� 24 Google Play Store™ ����������������������������������������������������� 27 Data backup ������������������������������������������������������������������ 31 Factory data reset ��������������������������������������������������������...
  • Page 3: Your Mobile

    Your mobile ������������������ 1�1 Keys and connectors Headset connector Proximity & Light Sensor Front-facing LED indicator Camera Touch screen Back key Home key Menu key Microphone Micro-USB Connector...
  • Page 4: Home Key

    Camera Flash/ Flashlight Camera Speaker Power key Volume up key Volume down Back key • Touch to go back to the previous screen, or to close a dialog box, options menu, the notifications panel, etc. Home key • From any application or screen, touch to return to the Home screen.
  • Page 5: Power Key

    Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the pop-up menu to select from Restart/Power Off/Airplane mode. • Press and hold the Power key and Volume down key to capture a screenshot. • Press and hold the power key for 8 seconds to power off or hold it for 10 seconds or more to force reboot.
  • Page 6 1�2 Getting started 1�2�1 Set up Removing or installing back cover Removing or installing SIM card You must insert your SIM card to make phone calls using your network. Insert SIM card into micro-SIM compartment shown above with gold contacts facing down. Ensure SIM is correctly inserted. To remove SIM card, push the top of SIM card from opening and pull out card.
  • Page 7: Charging Battery

    Charging battery Connect your phone to charger and charger to electrical outlet. To reduce power consumption and energy waste, when the battery is fully charged, disconnect your charger; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc. 1�2�2 Power on your phone Hold down the Power key until the phone powers on, unlock your...
  • Page 8: Status Bar

    1�2�3 Power off your phone Hold down the Power key from the Home screen until the phone options appear, select Power off. 1�3 Home screen You can move all of the items (applications, shortcuts, folders and widgets) you use most frequently to your Home screen for quick access.
  • Page 9 1�3�1 Using the touchscreen Touch To access an application, touch it with your finger. Touch and Hold Touch and hold the item to enter the available options. Drag Place and hold your finger on the screen to drag an object to another location.
  • Page 10 Status icons Connected to a 2G connected Bluetooth device 2G in use Speakerphone is on 4G connected Roaming 4G in use Headset connected 4G LTE connected No SIM card installed 4G LTE in use Vibrate mode Signal strength Battery is very low Wi-Fi is on Battery is low Connected to a Wi-Fi...
  • Page 11: Notification Icons

    Notification icons New Gmail message Missed call New Email message Call forwarding is on New text or multimedia Connected to VPN message Problem with SMS or Radio is on MMS delivery New Google Hangouts Uploading data message New voicemail Download finished Upcoming event Select input method An open Wi-Fi network...
  • Page 12: Notifications Panel

    Touch and drag down the Status bar to open the Quick Settings panel or Notifications panel. Touch and drag up to close it. When there are notifications, you can touch them to access notifications directly. Notifications panel Touch and drag down the Status bar to open the Notifications panel. Touch and drag up to close it.
  • Page 13 This process takes at least 10 minutes and you will lose all your personal data. Contact ALCATEL Customer Care if you need assistance, see General Information section for contact information.
  • Page 14 To customize quick launch icons on lock screen: 1. Touch Settings/Lock screen. 2. Then touch Func. 3. A list of 12 shortcuts will be displayed, the five displayed in color at top of list are selected by default. To edit shortcuts and order displayed on phone, hold down icon next to preferred shortcut and drag to preferred location among top five shortcuts.
  • Page 15 1�3�5 Personalize your Home screen You can touch and hold a folder, an application, or a widget to activate the Move mode and drag the item to any Home screen you prefer. Reposition Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired position and then release.
  • Page 16: Text Input

    Text input ���������������������� 2�1 Using Onscreen Keyboard Onscreen Keyboard settings Touch Settings/Language & input, touch Current Keyboard to view available keyboards and change default keyboard. To view individual keyboard settings, touch keyboard name in Language & input menu to access options. Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation.
  • Page 17: Phone Call

    Phone call ����������������� 3�1 Placing a call You can easily place a call using Call app (insert icon). Call app is on Home screen by default, touch to make a call. Display the suggested number(s). Touch and hold to access voicemail.
  • Page 18 If you make a mistake, you can delete the incorrect digits by touching To hang up a call, touch 3�2 Answering or rejecting a call When you receive a call: • Slide the icon to the right to answer; • Slide the icon to the left to reject;...
  • Page 19: Contacts

    Contacts ������������������� You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. 4�1 Adding a contact Touch on the Home screen, then touch the icon in the contacts list to create a new contact.
  • Page 20: Messaging

    Messaging ����������������� You can create, edit and receive SMS and MMS with this phone. To access this feature, touch the Messaging app from Home screen. To check messages stored in your SIM card, touch the icon from the Messaging screen, then touch Settings/ Manage SIM messages.
  • Page 21: Email

    An SMS will be converted to MMS automatically when media files (image, video, audio, slides, etc.) are attached or Subject or email addresses added. Email ������������������������� Besides your Gmail account, you can also set-up external POP3 or IMAP email accounts in your phone. To access this feature, touch the Application tab from the Home screen, then select Email...
  • Page 22: Getting Connected

    Getting connected ������� To connect to the Internet with this phone, you can use GPRS/ EDGE/3G/4G networks or Wi-Fi, whichever is most convenient. 7�1 Connecting to the Internet 7�1�1 GPRS/EDGE/3G/4G The first time you turn on your phone with your SIM card inserted, it will automatically configure your network service: GPRS, EDGE, 3G or 4G.
  • Page 23 7�2 MetroWEB Browser�� ���������������� To launch Internet browser, touch the Application tab from the Home screen, then select MetroWEB To go to a web page On the MetroWEB browser screen, touch the URL box at the top, enter the address of the web page, and then confirm. 7�3 Connecting to a computer With the USB cable, you can transfer media files and other files...
  • Page 24: Google Maps

    These functions may incur additional network charges from your network operator. Extra fees may also be charged in roaming areas. Google Maps ���������� ™ 8�1 Get My Location 8�1�1 Choose a data source to identify My Location Touch Settings/Location and then touch the switch turn on.
  • Page 25 8�2 Search for a location While viewing a map, touch Google at the top search box to activate the search function. In the search box, enter an address, a city or a local business. Touch and in a while your search results will appear on the map as red dots.
  • Page 26 • Do likewise for your end point. To reverse directions, touch Reverse. • • Then select a transport mode: driving by car, using public transport, riding a bike, or walking directions. • A couple of suggested routes will appear in a list. Touch any routes to view their respective detailed directions.
  • Page 27: Google Play Store

    �� Google Play Store ™ Google Play Store is an online software store, where you can download and install applications and games to your Android Powered Phone. To open Google Play Store: from the Home screen, then touch Play Store. •...
  • Page 28 Touch a category on Google Play Store screen to browse its contents. You can also select a subcategory if there is any. Within each category you can select to view items sorted by Top free, Top new free and Trending, etc. Touch to search in Play Store.
  • Page 29 and My Apps. • On the Google Play Store screen, touch • Touch the installed application in the list, then touch Open. To buy an application On Google Play Store, some applications are labelled as free, while some of them are to be paid for before downloading and installing. •...
  • Page 30: Auto Update

    9�3 Manage your downloads After you have downloaded and installed an application, the following further operations are available for your selection. View and My Apps. On the Google Play Store screen, touch Uninstall On the Google Play Store screen, touch and My Apps.
  • Page 31: Data Backup

    Data backup ������������ This phone enables you to back up your phone’s settings and other application data to Google Servers, with your Google Account. If you replace your phone, the settings and data you’ve backed up are restored onto the new phone the first time you sign in with your Google Account.
  • Page 32: Applications & Internal Storage

    Applications & Internal storage ������ 12�1 Applications With this phone, some built-in Google applications and other third party applications are available for your convenience. With the built-in applications, you can • Communicate with friends. • Exchange messages or emails with friends. •...
  • Page 33: Safety And Use

    Safety and use ��������������������� We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. •...
  • Page 34 Switch the mobile phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the mobile phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump.
  • Page 35 Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your mobile phone or enabling a flashing-lights feature on your mobile phone.
  • Page 36 • BATTERY AND ACCESSORIES: Observe the following precautions for battery use: - Do not attempt to open the battery (due to the risk of toxic fumes and burns). - Do not puncture, disassemble or cause a short-circuit in a battery. - Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C.
  • Page 37: Radio Waves

    Characteristics of power supply (depending on the country): Travel charger: Input: 100-240 V, 50/60 Hz, 200 mA Output: 5 V, 1000 mA Battery: Lithium 2000 mAh • RADIO WAVES: THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your mobile phone is a radio transmitter and receiver.
  • Page 38 http://www.phonefacts.net The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of mobile phones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free”...
  • Page 39: Hearing Aid Compatibility

    Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners. ALCATEL ONETOUCH 5065N Bluetooth Declaration ID D026715 The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance.
  • Page 40: General Information

    This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise.
  • Page 41: Metropcs Information

    Disclaimer There may be certain differences between the user manual description and the mobile phone’s operation, depending on the software release of your mobile phone or specific operator services. TCL Communication shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.
  • Page 42: Payment Options

    Payment Options: There are several ways to pay for your MetroPCS service. Auto Pay� Your credit or debit card is automatically debited five days • before payment is due. • Express Pay� Pay by credit or debit card online at metropcs.com. •...
  • Page 43 Coverage: Coverage and services not available everywhere. Nationwide long distance only available to the continental U.S. and Puerto Rico. Coverage, rates, services and features subject to change. Text Messages: Text messages can only be sent while in a MetroPCS coverage area or in a compatible roaming area. No guarantee of text message delivery.
  • Page 44 Hearing aid compatibility: This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise.
  • Page 45 • You waive your right to institute or participate in class action litigation against MetroPCS; • You will provide MetroPCS with accurate information about yourself; • MetroPCS may communicate with you from time to time about your Service; • You will pay all taxes and regulatory fees even if your rate plan is inclusive of taxes and regulatory fees;...
  • Page 46: 12 Month Limited Warranty

    12 Month Limited Warranty TCL Communication Ltd. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.
  • Page 47: Troubleshooting

    For more information on Electronic Recycling, please: 1) Visit ALCATEL ONETOUCH Electronic Recycling Program website at http://www.alcatelonetouch.us/electronic-recycling- program, or 2) Call ALCATEL ONETOUCH US Customer Support at 1-855- 368-0829. Troubleshooting������������������� Before contacting the service center, you are advised to follow the instructions below: •...
  • Page 48 Carry out the following checks: My phone is frozen or cannot be switched on • Check the battery power level, charge for at least 20 minutes. If it still does not work, please reset the phone using the Power • key and the Volume up key.
  • Page 49 • Check with your service provider to make sure that your subscription includes this service. • Make sure this feature does not require an ALCATEL ONETOUCH accessory. When I select a number from my contacts, the number cannot be dialed •...
  • Page 50 My callers are unable to leave messages on my voicemail • Contact your service provider to check service availability. I cannot access my voicemail • Make sure your service provider's voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I am unable to send and receive MMS •...
  • Page 51: All Rights Reserved

    This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures. ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCL Communication Ltd. © Copyright 2016 TCL Communication Ltd.

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