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For more information about how to use your phone, please visit www.alcatel-mobile.com to download the complete user manual. Moreover, from the website you can also consult FAQ.
www.sar-tick.com
This product meets applicable national SAR limits of 2.0 W/kg. The specific maximum SAR values can be found in this user guide.
When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 5 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.
Navigation key
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From Idle screen
In Edit mode
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From Idle screen
In Edit mode:
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From Idle screen
In Edit mode
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(1) The icons and illustrations in this guide are provided for information purposes only.
In 2051X:
Battery charge level. | |
Level of network reception. | |
Bluetooth status (Activated). | |
Missed calls. | |
Call forwarding activated: your calls are forwarded. | |
SD card scanning completed. | |
Roaming. | |
Flight mode. | |
GPRS connection status (Activated). | |
Music activated. | |
Radio is on. | |
Headset connected. | |
Alarm or appointments programmed. | |
Receiving an MMS. | |
Sending an MMS. | |
SMS unread. | |
MMS unread. | |
Voicemail message arrived. | |
(Flickering) Message is full: your phone can't accept any new message. You must access the message list and delete at least one message on your SIM card or on your phone memory. | |
Vibrate alert: your phone vibrates, but does not ring or beep with the exception of the alarm. | |
Silence mode: your phone does not ring, beep or vibrate with the exception of the alarm. |
In 2051D:
Level of network reception. | |
Call forwarding activated: your calls are forwarded. | |
GPRS connection status (Activated). | |
Roaming. |
Widgets are convenient shortcuts for quick access from the Home screen.
You can customize widget bar by "Settings/Phone settings/Widget bar".
You can select a folder to choose one image as favourite wallpaper by selecting "Options/Set as /Wallpaper" in My files or open the picture in Image and press to choose Set as wallpaper.
SIM1
SIM2
Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press it and slide it out.
For dual SIM models, SIM1 supports mini SIM card and (1) (2) micro-SIM for SIM2(1). As to Single SIM model (2), which only supports mini SIM card. Do not attempt to insert other SIM types like micro and nano cards, otherwise this may cause damage to your phone.
(1)2051D only.
(2)2051X
Connect battery charger to your phone and plug into the socket.
The charge is complete when the animation stops.
Hold down the key until the phone powers on.
Hold down the key from the Home screen.
Dial the desired number then press the key to place the call. If you make a mistake, you can delete the incorrect digits by pressing the right softkey.
To hang up the call, press the key.
Making an emergency call
If your phone is covered by the network, dial emergency number and press the key to make an emergency call. This works even without a SIM card and without typing the PIN code.
(1) Contact your network operator to check service availability.
To access your voicemail, hold down the key.
When you receive an incoming call, press the key to talk and then hang up by pressing the key.
During a call, you can access your Contacts, Call log, short messages, etc. without hanging up the phone.
You can select "Messages\New chat" from the main menu or access from the widget bar and select icon to create text/ multimedia message. You can type a message and you can also modify a predefined message in Insert template or customise your message by adding pictures, records, videos, etc (only available while editing a MMS). While writing a message, select "Options" to access all the messaging options.
For dual SIM model, you can type a message and select to send it to a recipient in either the SIM1 or SIM2 directory (1). One or more recipients can be added from contact list. Press "Contacts" through key to multi-select recipients from Contacts.
(1) 2051D only.
An SMS will be converted to MMS automatically when images, videos, audio, slides or attachments are inserted.
An SMS message of more than a certain number of characters (the number of characters depends on your language) will be charged as several SMS. An MMS message containing photos and/or sounds may also be billed as more than one message. Specific letters (accent) will increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.
To access the contacts from the Home screen, press the key and select the icon from the menu.
For dual SIM model, the complete contacts of both SIM1 and SIM2 are available in this menu(1).
(1)2051 D only.
You can add a new contact to phone or SIM card by selecting "Add contact".
You can access the function using the following options:
When you press Options, you can have access to Details, Call, Write message, Add to Contacts, Add to blacklist, Delete, Delete all, Call timers, GPRS counter, etc.
Three games named Ninja Up, Sky Gift and Danger Dash were embedded in the phone, for more information refers to "help" in the game.
Your mobile phone is fitted with a camera for taking photos and shooting videos that you can use in different ways:
Access this feature from the main menu by selecting "Music". You will have full flexibility of managing music both on your mobile and memory card.
Use this function to play audio files. Press to play/pause the audio player, short press or to last or next audio, in audio player interface, press up or down to tune volume.
A library links to the images in "Image" in phone or SD card to multimark, set as wallpaper, set as contact icon, or sent by MMS, Bluetooth.
Use this funtion to play video files. Press to play/pause the video player, short press up or down to tune volume.
Your phone is equipped with a radio (1) with RDS (2) functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service. You can listen to it while running other applications.
To use this feature you must plug in your headset, headset works as antenna when connected to your phone.
(1) The quality of the radio depends on the coverage of the radio station in that particular area.
(2) Depending on your network operator and market.
Accessing Recorder allows you to make voice or sound recordings. The phone support AMR and WAV. The recording file you stopped will be stored in record file list automatically.
You will have access to all audio and visual files stored in phone or memory card in My files. You can access a number of items in Phone or Memory card with this option: Alarm, Audio, Photos, Others, Video, etc.
Inserting and removing the memory card:
2051X:
2051D:
Place the microSD card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press and slide it out.
Your mobile phone has a built-in alarm clock with snooze feature.
Press the up, down, left, right and OK key to select +, - ×, ÷ and = respectively. Press to delete the figure.
Once you enter this menu from the main menu, there is a monthlyview calendar for you to keep track of important meetings, appointments, etc. Days with events entered will be marked.
You can create a note in text format by accessing "Notes" from the main menu.
You can transfer data, such as music to other device using Bluetooth. Search the device and accept/transfer data. The received data is automatically stored in the directory.
When select weight, You can have a quick check the difference between kg, pound and kg, ounce. Under length, you can convert among km and mile, m-yard, m-foot, etc.
This program enables you to call yourself by simulating a caller number/name, ringtone at a scheduled time. It helps you to politely escape from social situations at any time you wish. This call can be rejected by key.
Enable blacklist, all callers in the list will be automatically blocked. Enable whitelist, only callers in the list can be connected.
Access WAP options: Input URL, Bookmarks, History, Offline pages.
With this menu, you may personalise ringtones for different events and environments.
From the main menu, select the menu icon and select the function of your choice in order to customise your telephone: Phone settings, Call settings, Connections, Security, Restore factory settings (1) , Main SIM settings (2).
(1) Make the phone's settings recover to its default value. End-user data will not be erased. Enter its default password 1234 to confirm to restore and reboot.
(2) 2051D only.
STK service is the tool kit of SIM card. This phone supports the service function. The specific items depend on SIM card and network. Service menu will be automatically added to the phone menu when supported by network and SIM card.
Contact your network operator first to check service availability.
This mode allows you to type a text by choosing a letter or a sequence of characters associated with a key. Press the key several times until the desired letter is highlighted. When you release the key the highlight character is inserted into the text.
Before contacting the service centre, you are advised to follow the instructions below:
and carry out the following checks:
My phone can't switch on
My phone is frozen or has not responded for several minutes
Restart your phone by pressing and holding the key
Remove the battery and re-insert it, then restart the phone
If it still does not work, please reset the phone using the power key and the # key
My phone turns off by itself
Make sure power off key is not mis-contacted
Check the battery charge level
If it still does not work, please reset the phone using the power key and the # key
My phone can't charge properly
Make sure you are using an alcatel battery and the charger from the box
Clean the battery contact if it's dirty
Make sure your battery is inserted properly before plugging in the charger
Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen
Make sure charging is carried out under normal conditions (0°C to +40°C)
When abroad, check that the voltage input is compatible
My phone can't connect to a network or "No service" is displayed
Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually
Try connecting at a later time if the network is overloaded
My phone can't connect to the Internet
Check that the IMEI number (press *#06# ) is the same as the one printed on your warranty card or box
Make sure that the internet access service of your SIM card is available
Check your phone's Internet connecting settings
Make sure you are in a place with network coverage
Try connecting at a later time or another location
Invalid SIM card
Make sure the SIM card has been correctly inserted
Make sure the chip on your SIM card is not damaged or scratched
Make sure the service of your SIM card is available
Unable to make outgoing calls
Make sure you have dialed a valid number and press the key
For international calls, check the country and area codes
Make sure your phone is connected to a network, and the network is not overloaded or unavailable
Check your subscription status with your operator (credit, SIM card valid, etc.)
Make sure you have not barred outgoing calls
Make sure that your phone is not in flight mode
Unable to receive incoming calls
Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card valid, etc.)
Make sure you have not forwarded incoming calls
Make sure that you have not barred certain calls
Make sure that your phone is not in flight mode
The caller's name/number does not appear when a call is received
Check that you have subscribed to this service with your operator
Your caller has concealed his/her name or number
I can't find my contacts
Make sure your SIM card is not broken
Make sure your SIM card is inserted properly
Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the volume key
Check the network strength
Make sure that the receiver, connector or speaker on your phone is clean
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes this service
Make sure this feature does not require an alcatel accessory
When I select a number from my contacts, the number can't be dialed
Make sure that you have correctly recorded the number in your file
Make sure that you have inputted the country prefix when calling a foreign country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some files from your SIM card or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
I can't access my voicemail
Make sure your operator's voicemail number is correctly entered in "Messages\Voice mail server"
Try later if the network is busy
I am unable to send and receive MMS
Check your phone memory availability as it might be full
Contact your network operator to check service availability and check MMS parameters
Verify the server centre number or your MMS profile with your operator
The server centre may be swamped, try again later
The flickering Message icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete some
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal Unblocking Key)
I am unable to download new files
Make sure there is sufficient phone memory for your download
Select the microSD card as the location to store downloaded files
Check your subscription status with your operator
The phone can't be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other users
Make sure that the two phones are within Bluetooth's detection range
How to make your battery last longer
alcatel is a trademark of Alcatel-Lucent and is used under license by TCL Communication Ltd.
© Copyright 2016 TCL Communication Ltd
All rights reserved
TCL Communication Ltd. reserves the right to alter material or technical specification without prior notice.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Alcatel 2051X, 2051D - Cell Phone Quick Start Manual
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