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Issue 5, June 1999
Removing the Headset Plug
Unplugging the headset (either manually or using the key on the
headset system) can result in one of the following actions,
depending on how your Optiset terminal has been programmed:
• No action.
• Call control • disconnects an active call on the headset, or
switches an open listening call to speakerphone mode.
• Speaker on - causes an active call on the headset or in open
listening mode to be switched to the speaker.
Controlling the Headset with the Headset Control Key
When a Headset Control key is defined, the key acts like a hook
switch for the headset. When this key is pressed while an active
call is present on the handset or speaker, the call is picked up by
the headset. When the Headset Control key is pressed during an
active call on the headset, the call is terminated. When the key is
pressed during headset open listening, the call is transferred to the
speaker. When the key is pressed during an incoming call. the call
is answered on the headset. And, finally, when the key is pressed
while the phone is idle or while all calls are on hold, dial tone is
generated on a prime line appearance. The Status light next to the
key will indicate when a call is present on the headset (Status light
On) or when no calls are present on the headset (Status light Off).
Even if a Headset key is programmed on your Optiset terminal, the
configurable options for plugging and unplugging the headset still
apply. Headset behavior with the key configured is similar to its
behavior when no headset key is configured. except when the
Speaker key is pressed. When no headset key is defined, pressing
the Speaker invokes headset open listening; but with a Headset key
present, pressing the Speaker invokes Speakerphone mode. To
invoke headset open listening, the headset must already be active
on the call when the Speaker key is pressed.
Controlling the Headset Using Keys or Menu Options
You have the option of using existing keys and menus on the
Optiset terminal instead of the headset plug to control headset
IS8ue 5, June 1999
behavior. Outgoing calls are automatically placed on the headset
through composed dialing. speed dial keys. Redial. hot keypad
dialing, or pressing a line key to draw dial tone.
You can answer incoming calls on the headset by pressing the
corresponding line key, selecting "Answer call" from the menu, or
pressing the Connect key.
Incoming calls are placed on the
headset automatically in the Autoanswer mode, When calls are
made or answered by pressing the Speaker key, the phone goes
into headset open listening mode.
You can disconnect headset
calls by using either the Disconnect key or the Disconnect menu
option.
During a conversation using the headset, the Volume UpNolume
Down keys (marked
"+"
and
"0") are used to change the volume of
the headset.
Pressing these keys during the conversation will
display the Audio Setting menu and allow you to set the desired
volume while visually observing the volume level. Then you can
press the '" dialog key to store the new volume level or the
~
dialog key to change it back to the previous level. Note that some
headsets have their own independent volume control, which can be
used to modify the headset's volume level.
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