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FP Mailing Solutions Optimail Operator's Manual

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Summary of Contents for FP Mailing Solutions Optimail

  • Page 1 Optimail Postage meter Operator Manual...
  • Page 2 About this Operator Manual Please read this operator manual before using the Optimail postage meter. Please keep the manual near the Optimail at all times for reference. Quick Reference Guide The quick reference gives you an overview of the most frequently used functions.
  • Page 3 Optimail – Display – Next maintenance due – Fault: Display with error number, Available postage warning: and/or Low postage No postage, Service: Memory component / metering not possible data backup measure Postage scale connected, – Time display – Fault: System clock...
  • Page 4 1) in incoming mail stamp mode only 2) optional, only if special incoming mail stamps are ordered 3) close ‘incoming mail stamp mode’ or ‘account/register report print mode’ 4) only available if the Optimail displays the postage in tenths of a cent (‘0.000’)

  • Page 5: Table Of Contents

    Contents 1 Safety tips ___________________________________________________7 2 A short description of the Optimail _______________________________8 3 Switching Optimail on/off ______________________________________10 4 Metering ____________________________________________________11 Setting the postage value __________________________________12 Setting the advertisement __________________________________13 Setting the optional endorsement ____________________________14 Date of the meter imprint / print without date ___________________15...
  • Page 6 Optimail Operator Manual 12 Error messages and tips for helping yourself _____________________ 41 12.1 Error messages – device faults _____________________________ 41 12.2 Error messages – TELESET _______________________________ 44 12.3 Tips for helping yourself ___________________________________ 47 Appendix Instructions for installation ______________________________________ 51...

  • Page 7: Safety Tips

    Optimail. • Make sure the socket for connecting the Optimail is close by and the mains plug is easily accessible at all times. •...

  • Page 8: Short Description Of The Optimail

    Optimail Operator Manual A short description of the Optimail Display Keyboard Letter guide Letter receiving tray Operating instructions (removable, with advertise- ments and endorsements) Release key (for flap/ribbon cassette flap/ribbon cassette compartment compartment) with ribbon cassette behind Keylock with key...
  • Page 9 The dis- play shows you the current settings at a glance. You only have to put the letter in place – the Optimail takes the letter, meters it, and ejects the ready to send letter to the right.

  • Page 10: Switching Optimail On/Off

    The Optimail will beep again and the last set postage value appears. The Optimail is ready for metering. Sleep mode If the Optimail is not used for about one minute, i.e. no imprints are made or no key is pressed, the postage meter switches over to the time display.

  • Page 11: Metering

    You can test the current printing settings in a trial run. Set the postage value “0” for trial runs. Input errors The Optimail will not accept incorrect inputs. An acoustic signal warns you that the setting is not possible with the entered values. The previous setting reappears in the display.

  • Page 12: Setting The Postage Value

    ‘High postage value’ is exceeded. In this way the Optimail helps you to prevent overmetering and loss of postage. If you want to meter with the set postage value …...

  • Page 13: Setting The Advertisement

    The available advertisements and the assigned numbers can be found as operating hints on the Optimail (can be pulled out at the front left). • Select the image you want to use and find the number next to it.

  • Page 14: Setting The Optional Endorsement

    Specific types of mail can be marked with the respective endorsement imprint (e.g. FIRST CLASS, PRIORITY, NON-PROFIT ). This function is available only if the Optimail displays the postage in tenths of a cent. To switch to the ‘0.000’ meter type, please contact Francotyp- Postalia.

  • Page 15: Date Of The Meter Imprint / Print Without Date

    Read Chapter 8.1 to find out how to change the date of the system clock. Printing without a date The Optimail allows the date to be omitted from the meter imprint. Please take note of the current postal regulations. •...

  • Page 16: Changing The Account

    Optimail Operator Manual The Optimail returns to the postage value display. Short signal tones and the flashing “DATE” indicate that the meter imprint contains no date. Printing the date again • Press the key. The Optimail shows the set date.

  • Page 17: Positioning And Metering A Letter

    – The top edge must be flush with the letter guide. • Push in the letter in the direction of the arrow until the Optimail grips the letter. As soon as the mail sensor detects a letter, a roller presses the letter against the ribbon and print head –...

  • Page 18: Account Function

    Optimail Operator Manual Account function With the account function, the Optimail offers a tool for recording and evaluating the incurred postage costs. Nine account memories are available. Accounts may be the divisions/departments of a company or individual companies in shared office facilities.
  • Page 19 The selected account appears in the ‘M’ field. • Press the key. The Optimail displays the number of meter imprints which have been made for this account since last resetting the counter to zero. Zero imprints are not recorded. The ‘M0’ account The grand total for all accounts is stored under the ‘M0’...

  • Page 20: Printing An Account Report

    The account report contains the account information (postage used and quantity) of all accounts and the register states of your Optimail. Account report (sample) The Optimail must be switched off. • Keep the key pressed and switch on the Optimail with the keylock.

  • Page 21: Deleting Account Information

    • Keep the key pressed and press the briefly. The postage used counter is deleted for the set account. The Optimail displays “0.00” for the postage used. Reset piece counter to zero • Keep the key pressed and press the briefly.

  • Page 22: Displaying And Printing Register Values

    Optimail Operator Manual Displaying and printing register values The Optimail saves important parameters and postage used information in registers. You can have the individual registers shown in the display and printed as an overview together with the account evaluation. The following information is stored in the individual registers: Available Postage –...
  • Page 23 Displaying and printing register values Show register values By pressing the key, you can scroll through all of the registers. • Press the key repeatedly until the register number you want to display appears in the ‘R’ field. The appropriate register value appears in the display.

  • Page 24: Loading Postage - Teleset

    Notes on the TELESET procedure TELESET is the loading of the desired postage credit via modem from the TELESET data center. The modem is built into the Optimail. After entering your PIN (personal identification number) and the desired amount, the Optimail establishes a connection to the TELESET data center for the time of the actual loading process.
  • Page 25 • Make sure the Optimail is connected to the telephone socket. • Switch on the Optimail as usual and wait until the last set postage value appears in the display. • Make sure the scales function is switched off. The scales symbol must not show in the display.
  • Page 26 Optimail Operator Manual Enter amount and load postage … Enter the desired amount • Leave the amount as it is or overwrite with a new value. • Confirm the desired amount the key. The loading process now continues running automatically (establish connection, data exchange…).
  • Page 27 You can enter a new amount and continue the procedure exit the TELESET mode with the key. During connection setup • Press the key. The Optimail aborts TELESET mode. The display shows the postage value again. You will find help for TELESET errors in Chapter 12.2.

  • Page 28: Basic Settings

    You will see the set date and “DATE” in the stamp image symbol. • End the date display with the key. The display shows the postage value again. The Optimail will not accept incorrect date inputs. The last set date reappears.

  • Page 29: Setting The Time

    ‘a.m.’ or ‘p.m.’. The time is now set. The postage value reappears in the display after about 2 seconds. The Optimail will not accept incorrect time inputs. The time last set is retained.

  • Page 30: Setting A High Postage Value

    Optimail Operator Manual Setting a high postage value The ‘High Postage’ function indicates when the postage value exceeds the set limit. • Type the desired high postage value (in the example: 550 for a limit of $ 5.50). • Press the key.

  • Page 31: Using The Incoming Mail Stamp Function

    You can print the incoming mail stamp on envelopes up to 0.2" (5 mm) thick or directly on documents. The Optimail prints the incoming mail stamp around 0.3" (8 mm) from the upper edge and 0.4" (10 mm) from the right-hand edge of the incoming mail.
  • Page 32 The Optimail grips the incoming mail, prints the incoming mail stamp and ejects it to the right. For stamping thin paper you should place a sheet of...

  • Page 33: Setting A Print Offset

    All settings from the incoming mail stamp mode (different incoming mail stamp, print offset) are lost. In incoming mail stamp mode you can also switch off the Optimail with the key-operated switch as normal. Setting a print offset The Optimail prints the incoming mail stamp around 0.4"...

  • Page 34: Selecting Another Incoming Mail Stamp (Optional)

    Optimail Operator Manual Selecting another incoming mail stamp (optional) Francotyp-Postalia can equip the Optimail with additional incoming mail stamps according to the customer’s wishes. • Press the key repeatedly until the desired incoming mail stamp number appears in the appropriate field of the stamp image symbol.

  • Page 35: Using Optimail With The Postage Scale

    25-pole port. The necessary interface cable is delivered with the FP postage scale. Caution! Switch off the Optimail and the FP postage scale before plugging or removing the interface cable. Caution! Read the operator manual of the FP postage scale before connecting it to the Optimail.

  • Page 36: Weighing And Metering

    Switching on the FP postage scale and Optimail. • Press the key on the Optimail. The scales symbol in the display indicates that the Optimail is ready to accept data from the postage scale. • Select the desired mail data on the FP postage scale. •...
  • Page 37 – The ‘High postage’ function is switched off as long as an FP postage scale is controlling the postage value setting on the Optimail. – The Optimail can be configured so that the postage value transferred by the postage scale is only valid for one meter imprint.

  • Page 38: Maintenance And Care

    Warning! Make sure that no liquids or foreign objects penetrate the interior of the device. If this happens, pull out the mains plug immediately. Have the Optimail checked by your local servicing dealer before using it again. • Switch off the Optimail.

  • Page 39: Changing The Ribbon Cassette

    Maintenance and care 11.2 Changing the ribbon cassette The message “Cassette” in the display indicates when you need to change the ribbon cassette. Caution! Only use original ribbon cassettes from Francotyp-Postalia. • Open the flap of the ribbon cassette compartment by lightly pressing the release catch.
  • Page 40 Optimail Operator Manual • Place the ribbon cassette on the letter receiving tray with the ribbon facing downwards. • Push in the ribbon cassette carefully to the stop. The ribbon cassette must slide easily into the holders in the cassette compartment.

  • Page 41: Error Messages And Tips For Helping Yourself

    You will be liable for any damages. You can eliminate minor faults and problems with the Optimail yourself. In this chapter you will find help and tips for eliminating and avoiding faults. 12.1 Error messages – device faults The self-diagnosis system of the Optimail gives you information about the respective operating state.
  • Page 42 Error code 19 appears for a limited time: Values are stored incorrectly in the account memories. Delete all the account information or call Service Chapter 5.3). Error code 19 appears and Optimail is locked: Call Service! Switch off the Optimail, wait briefly and switch back on.
  • Page 43 No postage. The set postage value cannot be metered. Load new postage ( Chapter 7). Call Service. Caution! The Optimail can only be used for another 3000 meter imprints or 3 months and then locks automatically. Call Service. Caution! The Optimail can only be used for another 3000 meter imprints or 3 months and then locks automatically.

  • Page 44: Error Messages - Teleset

    Optimail Operator Manual 12.2 Error messages – TELESET If an error occurs during loading of postage, an error code is displayed. There are two types of errors: – Temporary problems with establishing connection Error code starts with the letter “C”.
  • Page 45 Error messages and tips for helping yourself “E” codes Error codes starting with the letter “E” signal abortion of the remote value setting. The two-digit error number indicates the cause. Proceed as follows: • Acknowledge the error message with the key.
  • Page 46 Optimail Operator Manual Error message Correction by TELESET Servicing Code Cause User data center dealer Postage meter not registered E 34 with TELESET data center. Postage meter not yet E 35 approved by TELESET data center. Postage cannot be called up by E 36 postage meter.

  • Page 47: Tips For Helping Yourself

    Reset the date and/or time Chapter 8.1 and 8.2). Endorsement cannot be set. Your Optimail is set to the ‘0.00’ meter type, i.e. it displays the postage in full cents. When configured like this, the Optimail cannot print endorsements. To switch to the ‘0.000’ meter type, please contact Francotyp-Postalia.
  • Page 48 Then check the ribbon cassette. Remove the rib- bon cassette and tighten the ribbon if necessary Chapter 11.2). Optimail blocked. Switch off the Optimail. Wait briefly and switch back on. Metering not possible. Account M0 is set. No metering can be performed on account M0.
  • Page 49 Check whether the interface cable is plugged and the postage scale. screwed into both devices correctly. Data transmission is faulty. Switch off the Optimail and the postage scale, wait briefly and switch back on. Optimail is not ready to receive data from the postage scale.
  • Page 50 Optimail Operator Manual...

  • Page 51: Appendix

    Step 1: Unpacking Step 2: Checking the contents of the package Step 3: Installing Optimail Step 4: Inserting the ribbon cassette Step 5: Connecting the Optimail Step 6: Switching on Step 7: Loading postage The individual operating steps are described in detail...
  • Page 52 • Remove the Optimail from the protective foil. • Unpack the accessories. Do not throw away the packaging. Use it again when you need to transport the Optimail or send it in to Service. Step 2: Checking the contents of the package Warning! Do not start operating the Optimail if parts are damaged or missing.
  • Page 53 – Room temperature 50°F to 104°F/10°C to 40°C (The best printing quality is achieved at a room temperature of 59°F to 95°F/15°C to 35°C.) – No direct sunlight – Power socket in the immediate vicinity. • Place the Optimail on a firm, level, horizontal base.
  • Page 54 Optimail Operator Manual Step 4: Inserting the ribbon cassette • Open the flap of the ribbon cassette compartment by lightly pressing the release key. The flap swings up automatically. Caution! Make sure you do not crease or tear the ribbon when inserting it. This prevents breaking of the ribbon.
  • Page 55 Appendix - Instructions for installation • Place the ribbon cassette on the letter receiving tray with the ribbon facing downwards. • Push in the ribbon cassette carefully to the stop. The ribbon cassette must slide easily into the holders in the cassette compartment. Labels attached to the letter receiving tray and the inside of the cassette compartment provide additional information about inserting the ribbon...
  • Page 56 Modem connection Spring Power cable Phone cable Power cable • Plug the power cable plug into the mains socket. The mains socket is at the rear of the Optimail. • Plug the mains plug into a grounded single-phase power socket.
  • Page 57 Appendix - Instructions for installation Phone cable • Plug the phone cable into the Optimail’s modem socket. The modem socket is at the rear of the Optimail. The spring on the plug must be facing the side panel. • Connect the phone cable to the telephone socket.
  • Page 58 Before you can meter letters with the Optimail for the first time, you have to load a certain postage amount into your Optimail (at least $ 10). Read Chapter 7 on page 24 to find out how to load postage.

  • Page 59: Setting The Outside Dialing Parameters For The Modem

    Setting the outside dialing parameters for the modem The outside dialing parameters for the modem are set for your telephone connection before the Optimail leaves the factory (according to your order). You can check the programmed outside dialing parameters and reset them if you change your telephone connection.
  • Page 60 Optimail Operator Manual Example 2: Extension with dual tone multifrequency dialing (DTMF) Outside line seizure with digit ‘0’ and pause Extension: You have to dial a digit (e.g. ‘0’) to dial into the public telephone network. You will recognize dual tone multifrequency dialing from the audible ‘tones’...

  • Page 61: Glossary

    Special self-adhesive labels which you can meter and stick onto your mail. Necessary for large, heavy and thick mail pieces. Use only double labels from Francotyp-Postalia for the Optimail (two labels on one backing sheet) Meter imprint Metering mail for carrying by the U.S. Postal Service.
  • Page 62 Optimail Operator Manual TELESET data center Data center of Francotyp-Postalia. Postage is (TDC) released and accounts managed. The Teleset data center is at your service 24 hours a day via the built-in modem. Trial run Meter imprint with the postage value ‘0’ (zero (Zero imprint) imprint).

  • Page 63: Technical Data

    Appendix – Technical data Technical data Dimensions 12.6" x 7.5" x 11.4" (width x height x depth) (320 mm x 190 mm x 290 mm) Weight 13.45 lb. (6.1 kg) Power supply 115 V AC / 60Hz (as shown on the serial number plate) Mains current max 0.6 A Power consumption...
  • Page 64 Optimail Operator Manual Ribbon cassette up to 1,600 imprints without advert storage at 32°F to 89.6°F (0°C to +32°C), do not expose to direct sunlight Mail piece specifications thickness up to 0.2" (5 mm) self-adhesive labels from Francotyp-Postalia, minimum label size 1.77" x 5.12" (45 x 130 mm)

  • Page 65: Index

    Appendix – Index Index Account 3 Date 3, 11 account ‘M0’ 19 hide date 15 changing 16 of the meter imprint 15 current 11 set 28 delete information 21 show date 15 reset piece counter to zero 21 Delete 4, 11 reset postage used counter to zero 21 Display 3, 8 set for metering 16...
  • Page 66 Optimail Operator Manual Modem connection types 57 Incoming mail stamp 3, 31, 61 on main line 57 adjust settings 32 outside dialing parameters 57 print 32 Modem socket 8 select imprint 34 set 4 set print offset 33 standard imprint 31...
  • Page 67 Stamp image symbol 11 Switching off Weighing and metering 36 incoming mail stamp mode 33 Optimail 10 scales function 36 Switching on Zero imprint 62 incoming mail stamp mode 31 Optimail 10, 57 scales function 36 Symbols in the display 3...
  • Page 68 Optimail Operator Manual...

  • Page 69: Service

    Service Service Every Optimail is thoroughly checked before leaving the factory. Should any faults occur in spite of our extensive quality control, please contact Francotyp- Postalia help line. Our main office will be pleased to tell you the address of your local servicing dealer.

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