FP Mailing Solutions optimail 30 Operator's Manual
  1. Manuals
  2. Brands
  3. FP Mailing Solutions Manuals
  4. Postal Equipment
  5. optimail 30
  6. Operator's manual

FP Mailing Solutions optimail 30 Operator's Manual

Postage meter
Hide thumbs Also See for optimail 30:
Table of Contents

Advertisement

Quick Links

optimail 30
Postage meter
Operator Manual

Advertisement

Table of Contents
loading

Related Manuals for FP Mailing Solutions optimail 30

Summary of Contents for FP Mailing Solutions optimail 30

  • Page 1 30 Postage meter Operator Manual...
  • Page 2 30 – Display and keyboard Display Multifunction keys (soft keys) Arrow keys – navigate – scroll – increase/decrease values Confirm input Acknowledge messages Shift key: Switch upper/lower Quick select: case letters display/select saved postage settings Press briefly back to higher-level menu/window...

  • Page 3: Table Of Contents

    Contents About this operator manual ______________________________________6 1 Safety tips ____________________________________________________7 2 A short description of the optimail 30 _____________________________8 3 The basics of operation ________________________________________11 Turning on/off __________________________________________11 Stand-by ______________________________________________12 Access control – MASTER / USER _________________________12 The user interface ______________________________________13 3.4.1...
  • Page 4 Moistening and sealing letters (optional) ______________________ 47 Using an external postage calculator _______________________ 49 7.6.1 Connecting the postage calculator to the optimail 30 ___________ 49 7.6.2 Operating optimail 30 with an external postage calculator _______ 50 8 Memory _____________________________________________________ 51...
  • Page 5 Contents 13.8.1 Correcting the time ______________________________________72 13.8.2 Summer time changeover ________________________________73 13.8.3 Setting the time zone ____________________________________74 13.9 Changing the stand-by time _______________________________74 13.10 Changing the user interface language _______________________75 13.11 Setting the meter type ___________________________________76 13.12 Modem settings – changing dialing parameters _______________77 13.13 Changing dialup numbers ________________________________79 Integrated scale (optional) _________________________________81...

  • Page 6: About This Operator Manual

    30 Operator Manual About this operator manual Please read this operator manual before using the optimail 30 postage meter. Please keep the manual near the optimail 30 at all times for reference. This operator manual describes the optimail 30 –...

  • Page 7: Safety Tips

    • Do not remove any parts of the housing. • Never cover the ventilation slots in the housing. • Switch off the optimail 30 before cleaning the postage meter or moving it to another location. • Make sure that no liquids or foreign objects penetrate the interior of the optimail 30.

  • Page 8: Short Description Of The Optimail 30

    30 Operator Manual A short description of the optimail 30 Scale with scale pan Display (optional) Keyboard Power switch Sealer (optional) Card reader with card Letter guide Letter receiving tray Flap with ribbon cassette behind Flap release key (ribbon cassette compartment)
  • Page 9 The optimail 30 shows all major metering information at a single glance. You only have to put the letter in place – the optimail 30 feeds the letter, meters it and ejects the ready to send letter to the right.
  • Page 10 30 Operator Manual Additional functions The optimail 30 offers a number of convenient additional functions that will soon be among your favorites: – Memory function for frequently used U.S. Postal Service products. – Account function for separate registration and billing of portage costs.

  • Page 11: The Basics Of Operation

    The basics of operation The basics of operation In this chapter you will learn about the basic optimail 30 functions and how to handle the postage meter user interface. Turning on/off Push the power switch, the toggle switch on the left side of the postage meter, to turn the optimail 30 ON or OFF.

  • Page 12: Stand-By

    When in stand-by the optimail 30 displays a clock. The display is dark. The optimail 30 goes to stand-by if you do not feed any letters or press any keys for some time. You can reactivate the optimail 30 by pressing any key.

  • Page 13: The User Interface

    The basics of operation The user interface This chapter covers the optimail 30 user interface. You will be introduced to the menu and window types, the used symbols, the modes of operation and how the present manual presents menu/operating sequences.

  • Page 14: Display Symbols

    Switch upper/lower case letters during typing. 3.4.2 Display symbols The letter symbol indicates: The optimail 30 is ready for metering. You can feed and meter mail. The letter box symbol indicates the Incoming mail stamp is enabled and ready. You can load incoming mail.
  • Page 15 The basics of operation The following symbols indicate the multifunction key assignment: Set Postage. Set advert. Set Endorsement. Change Account Set Date. Switch to Incoming mail stamp function. Switch to Redate function. Switch to Correction function. Switch to Reply Mail function. Adjust Imprint offset.

  • Page 16: Description Of Operating Procedures And Menu Sequences In The Present Operator Manual

    30 Operator Manual 3.4.3 Description of operating procedures and menu sequences in the present Operator Manual Illustrations of display screens show current settings and what to type. The multifunction key that must be pressed to trigger an action/function is shown in black.

  • Page 17: The Home Menu

    Date in meter imprint – change the date for the meter imprint. – weigh (optimail 30 with scale only) – meter. You can also – switch to the special functions Incoming mail stamp , Redate Correction and Reply mail –...

  • Page 18: The Menu

    30 Operator Manual 3.4.5 The menu Use key to open the MENU. From this menu you can access the adminis- tration functions, the system settings and ser- vice functions. Use the arrow keys to scroll to the next page and back.

  • Page 19: Lists

    The basics of operation 3.4.6 Lists Lists (e.g. for memory items, adverts) offer all Symbolizes the Caption available settings in list form. The assigned Print lists function number appears on the display right. You can scroll the list with the arrow keys if more than four memory items are available.

  • Page 20: Adjustment Menus

    30 Operator Manual 3.4.7 Adjustment menus The optimail 30 opens a separate menu each Caption for editing system parameters and for typing, editing, clearing user-specific data. Structure and function of these menus are similar. On the display left the optimail 30 shows the current setting.

  • Page 21: Text Input

    The basics of operation Text input Letters including umlaut characters and accents, punctuation marks and special characters are assigned to the numeric keys for entering texts such as account names or short dialing abbreviations. Page 14 shows available special characters. Typing characters A cursor marks the point where a character...

  • Page 22: Test Imprint

    30 feeds the sheet. A roller pushes the sheet against ribbon and print head and printing starts as soon as the Folded edge letter sensor detects the sheet. The optimail 30 prints the zero imprint and ejects the imprinted sheet to the right.

  • Page 23: Setting The Meter Imprint

    Refer to Chapter 4.5 on how to use the ‘Imprint offset’ function to laterally displace the meter imprint position. With the memory you can easily and quickly set the postage and the endorse- ment. Refer to Chapter 8 on how to use the optimail 30 memory function. Postage value In the home menu:...
  • Page 24 The optimail 30 returns to the home menu. The postage value is set. High postage The optimail 30 issues a warning if you set too high a postage. The optimail 30 thus helps you to prevent overmetering and loss of postage. You can edit the limit for this monitoring function in the SYSTEM SET- TINGS menu (see Chapter 13.3 on page 68).

  • Page 25: Endorsement

    • Select the desired endorsement. In the example it is “First Class” (endorsement No. 1). The optimail 30 returns to the home menu. The endorsement is set. Quick results for the advanced user. In the home menu: • Type the desired endorsement number.

  • Page 26: Advert

    30 Operator Manual Advert You can print an advert of your choice on your mail. The optimail 30 offers the following options for advert printing: – The postage meter can hold a maximum of 6 different adverts. The saved adverts are available to all users.
  • Page 27 • Press the key next to the last advert in the list. The optimail 30 returns to the home menu. The advert on the USER card is set for metering. You can also define the advert on the USER card as the default advert for this account (see page 59).

  • Page 28: Date

    The date for the meter imprint is set automatically to the current date by the system clock. You can set the date of the meter imprint forward by up to 30 days. The optimail 30 does not permit forward dating of more than 30 days or backward dating for metering.
  • Page 29 Setting the meter imprint Metering without date The optimail 30 can omit the date in the meter imprint. Please heed the U.S. Postal Service regulations. In the home menu: • Type “000000” as the date. • Confirm with the key next to The home menu indicates “–...

  • Page 30: Imprint Offset

    30 Operator Manual Imprint offset The optimail 30 prints the meter imprint at a fixed offset to the right letter edge. You can increase this offset and thus shift the meter imprint to the left by adjusting the imprint off- set.

  • Page 31: Metering

    • Push in the card against a slight resistance all the way to the stop. You can feel the card snap in. The optimail 30 selects the account config- ured on the access card as well as the defaults for adverts and additional text it con- tains.
  • Page 32 MASTER card or when access control was disabled. In the home menu: • Press the key next to The optimail 30 opens a list containing all accounts. You see the account names and numbers. • Select the desired account.

  • Page 33: Positioning And Metering A Letter

    Metering Positioning and metering a letter The optimail 30 allows letters up to a thickness of 0.24" (6 mm) and postcards to be metered. Format and material of mail pieces must meet the specifications on page 113. Caution! You can avoid poor meter imprint quality, ribbon breaks and print head damage by simple, preventive measures: –...
  • Page 34 The stop features four catches for the most common sizes. Metering… You can start metering if the optimail 30 is ready for metering (letter symbol in the top right corner and appropriate information in the status bar).
  • Page 35 • Push the double label in direction of the arrow until the letter sensor detects the double label. The illustration shows the approximate posi- tion where the optimail 30 starts feeding the double label. The imprinted double label is ejected to the right.

  • Page 36: Postage Calculation (Optional)

    Postage calculation (optional) The Postage calculation menu The ‘Postage calculation’ function is available on an optimail 30 with integrated scale (available as an option) only. Calling up the Postage calculation menu • In the home menu press the key next to briefly.
  • Page 37 – To clear all: Keep the key pressed for scroll with arrow keys approx. 2 seconds. Changing to the home menu Pressing the key returns you to the home menu. The optimail 30 saves the current settings to the home menu when the postage calculation menu is left.

  • Page 38: Setting Postal Rates For Postage Calculation

    Setting postal rates for postage calculation In the home menu: • Press the key next to briefly. The optimail 30 opens the postage calcula- tion menu. • Select CALCULATE POSTAGE. The optimail 30 opens the postage calcula- tion menu. The display area for the selected postal rates is empty.
  • Page 39 This is INSURED MAIL in the example. You can select several special service items. The optimail 30 supports you in observing postal regulations and does not permit any illegal combinations. All selected special services are shown in the Selected special service display area (display left).
  • Page 40 For example: Return Receipt and Signature Confirmation are permitted in conjunction with Registered, Insured or C.O.D. only. The optimail 30 may open a popup window to prompt for additional input. You must, for example, – type the first three digits of the destination ZIP code for some mail types (e.g.

  • Page 41: Weighing, Postage Calculation, Metering

    – The scale is designed for a maximum weight of 6.6 lb. (3 kg). – The optimail 30 can determine a new weight only if the scale has been emptied beforehand. You must therefore empty the scale pan before you place a new mail piece to be weighed.
  • Page 42 30 Operator Manual • Take the mail piece from the scale pan and meter as usual (see Chapter 5.2). The ‘High postage’ monitoring function is inactive if you use the ‘Postage calculation’ function.

  • Page 43: Special Functions

    Print postage correction In the home menu: • Press the key next to The optimail 30 sets the Correction imprint. • Enter the amount to be imprinted on the mail piece in addition to the postage value already metered.

  • Page 44: Redate

    Print redate In the home menu: • Press the key next to The optimail 30 sets the Redate imprint. • Enter new date to be imprinted. • Confirm with the key next to • Position the mail piece the non-address- side face up.

  • Page 45: Reply Mail Metering

    Special functions Reply Mail metering You can meter reply mail with the optimail 30. When metering reply mail the optimail 30 prints a normal meter imprint without date. Setting reply mail In the home menu: • Press the key next to The optimail 30 sets Reply.

  • Page 46: Stamping Incoming Mail

    6 mm maximum thickness). Setting the incoming mail stamp In the home menu: • Press the key next to The optimail 30 sets the incoming mail stamp. Date of incoming mail You can set the incoming mail stamp date as desired.

  • Page 47: Moistening And Sealing Letters (Optional)

    Operating the optimail 30 with the specially available sealer lets you seal and meter letters in a single step. The sealer is filled with tap water and installed on the left side of the optimail 30. Two catches fasten the sealer to the postage meter housing. For further information on how to set up the sealer please refer to the Installation Guide.
  • Page 48 • Align the letter top edge with the postage Letter guide meter letter guide and push in the letter in arrow direction until the optimail 30 feeds and meters the letter. Sealing moistened envelope flaps We recommend that you firmly press on the envelope flaps after metering to make sure the envelopes are firmly sealed.

  • Page 49: Using An External Postage Calculator

    Caution! Read the Operator Manual for your FP postage calculator before you connect it to the optimail 30 to learn how to connect a postage meter to the FP postage calculator and how to set up operation with a postage meter.

  • Page 50: Operating Optimail 30 With An External Postage Calculator

    Caution! Also read the Operator Manual for your FP postage calculator. Pay special attention to the information of how to safely operate the FP postage calculator. • Turn on the optimail 30 and FP postage calculator. The optimail 30 must display the home menu and be ready for metering.

  • Page 51: Memory

    Memory Memory The basic optimail 30 version features 4 memory items. An optimail 30 with inte- grated scale features 9 memory items. Each memory item can hold a postage with appropriate endorsement. An optimail 30 with integrated scale can store the postal rates for postage calculation instead of postage and endorsement.

  • Page 52: Saving Memory Items

    As memory you always save the current settings in the home menu, i.e. the postage and the endorsement or postal rates for postage calculation (optimail 30 with integrated scale only) . Please refer to Chapter 4 on how to set the postage and the endorsement.

  • Page 53: Renaming Memory Items

    Memory Renaming memory items You can name each of the memory items. The memory item selection list shows this name instead of the saved assignment. • Press the key. • Select in the menu: MEMORIZED RATES. • Select the memory the name of which you Memorized Rates wish to change.

  • Page 54: Deleting Memory Items

    Select memory: 1 … 4 (9) Delete Saved postal rates for postage calculation: The optimail 30 automatically deletes those memory items that do not comply with the new rate table as soon as the new table has come into force. This is the case when United States Postal Service has ceased to offer the product saved in the memory item.

  • Page 55: Displaying And Printing Registers

    Displaying and printing registers Displaying and printing registers The optimail 30 saves important parameters and information on used postage in reg- isters. You can view and print the register states. • Press the key. The REGISTER menu displays the current register states.

  • Page 56: Loading Postage - Teleset

    Teleset data center at regular intervals. The optimail 30 issues a message when a contact with the Teleset data center is due. You must then start TELESET as usual. Simply load a sum of $ 0 if you do not need any postage for the time being.
  • Page 57 Loading postage – TELESET The optimail 30 checks whether the desired amount can be loaded. The optimail 30 will not accept impermissible amounts – an appropriate message appears. To load the indicated amount: • Use LOAD to establish the connection to the Teleset data center.

  • Page 58: Account Administration

    You can define up to nine accounts in your optimail 30 and set up access rights with MASTER and USER cards. Account 1 is defined ex works and permanently assigned to the MASTER card (MASTER account).
  • Page 59 Account administration Possible account parameters and their meaning: Name Letters, special char- Refer to page 21 for information on acters and numbers how to type text. Default advert NO DEFAULT The advert selected last remains set in the home menu when you select an account.

  • Page 60: Assigning / Blocking User Card(S) For An Account

    Each account (except MASTER account) can be assigned one or several USER cards. The USER card allows access to the assigned account only. You can block the USER card(s) in order to protect the optimail 30, e.g. when a card is lost. • Press the key.

  • Page 61: Viewing And Printing Account Statistics

    Account administration 11.3 Viewing and printing account statistics You can view and print the postage used by the separate accounts and the number of meter imprints in an overview. The printed list also includes the current settings of all accounts. •...
  • Page 62 CHANGE Opens the procedure for changing the account parameters (name, default advert…). The optimail 30 successively displays the parameters you are authorized to change. You can keep or change the current parame- ters. Press CONTINUE to save the displayed parameters.

  • Page 63: Clearing Down All Accounts

    Account administration 11.5 Clearing down all accounts • Press the key. • Select in the menu: ACCOUNT ADMINISTRATION CLEAR DOWN ALL. Account administration Following a security prompt the postage used and the number of meter imprints are Clear Down All cleared down for all accounts.

  • Page 64: Imprint Management

    30 Operator Manual Imprint management The optimail 30 offers a number of powerful management functions for managing individual imprint elements. Among these are the assignment of custom names for endorsements, graphical preview and printing of adverts as well as deleting of super- fluous adverts and endorsements.

  • Page 65: Using / Renaming / Deleting Adverts

    LOAD ALL Loads all data from the card into the optimail 30. SELECT optimail 30 prompts for each imprint: “Do you want to load: YES/NO”. When you have answered all prompts, the selected imprints are flagged with OK. Use LOAD to load the selected imprint data into the optimail 30.

  • Page 66: Deleting Endorsements

    30 Operator Manual 12.3 Deleting endorsements • In the home menu: In the home menu: Press the key next to • In the ENDORSEMENT SELECTION list: Open the administration menu: keep the multifunction key for the endorse- Keep the multifunction key for...

  • Page 67: Advanced Settings & System Information

    Advanced settings & system information 13.1 Viewing / printing / sending system information You can view and print all major machine parameters as a list. optimail 30 also lets you send the data to the after-sales service. • Press the key.

  • Page 68: Displaying And Clearing Down The Item Counter

    Displaying and clearing down the item counter Apart from storing the total number of meter imprints in register (R4) and the account counters the optimail 30 features a customizable item counter. This item counter counts all meter imprints. Independently of other optimail 30 counter functions you can reset the item counter to zero or use it as a daily or job counter.

  • Page 69: Low Postage Warning - Setting The Threshold

    13.4 Low postage warning – setting the threshold The ‘Low postage warning’ function warns you when the available postage in your optimail 30 drops below a preset threshold. You can also disable the low postage warning. • Press the key.

  • Page 70: Setting The Display Contrast

    30 Operator Manual Access rights - possible settings and their meaning: Metering is possible with a valid access card (MASTER or USER) only. No access restrictions for metering. Metering is possible without access card on all accounts. 13.6 Setting the display contrast You can adapt the display contrast to increase the readability.

  • Page 71: Setting Audible Signals

    Advanced settings & system information 13.7 Setting audible signals The optimail 30 confirms each keypress with a beep. A series of audible signals indi- cates an error. You can restrict the scope of audible signals to warnings or turn off the audible signal altogether.

  • Page 72: Clock

    13.8 Clock The optimail 30 features a battery-backed system clock adjusted at the factory. It is rarely necessary to correct the time. The optimail 30 automatically corrects the time when summer time starts and ends. You can disable this automatic function and man- ually correct the time for summer time.

  • Page 73: Summer Time Changeover

    • SAVE the setting shown. Summer time changeover - possible settings and their meaning: Automatic The optimail 30 automatically corrects the time when summer time starts and ends. The optimail 30 does not automatically correct the time when summer time starts and ends.

  • Page 74: Setting The Time Zone

    13.9 Changing the stand-by time The stand-by time is the time after the last metering procedure or the last keypress the optimail 30 waits until it switches to the clock display. The factory setting is 5 minutes. • Press the key.

  • Page 75: Changing The User Interface Language

    Advanced settings & system information 13.10 Changing the user interface language The optimail 30 user interface supports English and German. Switching the user interface to German • Press the key. • Select in the menu: SYSTEM SETTINGS System settings CHANGE LANGUAGE.

  • Page 76: Setting The Meter Type

    30 Operator Manual 13.11 Setting the meter type The ‘Meter type’ setting defines whether optimail 30 displays and prints the postage in the $0.00 or the $0.000 format. • Press the key. • Select in the menu: METER TYPE.

  • Page 77: Modem Settings - Changing Dialing Parameters

    13.12 Modem settings – changing dialing parameters You must set the modem parameters for the optimail 30 to match your telephone con- nection. The modem configuration is part of the log-in procedure during commission- ing. You should verify and, if necessary, correct the settings if changes were made to your telephone system.
  • Page 78 30 Operator Manual Modem parameters – possible settings and their meaning Phone type DIRECT LINE optimail 30 is connected to a direct line. EXTENSION optimail 30 is connected to an extension. Access method EXCHANGE DIGIT Defines how the exchange is dialed from (only with phone type the extension.

  • Page 79: Changing Dialup Numbers

    Advanced settings & system information 13.13 Changing dialup numbers The optimail 30 comes with major dialup numbers for postage meter operation saved ex works. The dialup numbers and their meaning: Dialup number of the Teleset data center. The optimail 30 dials this number during the TELESET process.
  • Page 80 30 Operator Manual Functions in the CHANGE DIALUP NUMBERS menu and their meaning: SPACE Inserts a space character. This can improve the dialup number readability. Spaces are ignored during dialing. NEW NO. Deletes the displayed dialup number. You can then type a new number.

  • Page 81: Integrated Scale (Optional)

    13.14.1 Loading a new rate table You must update the rate table for postage calculation if postage regulations or rates have changed. The optimail 30 supports loading of new rate tables from chip card. Order the new rate table card from Francotyp-Postalia.

  • Page 82: Deleting Rate Tables

    Scale and Postage Rate Maintenance DELETE RATE TABLE. • Confirm the security prompt with YES. Delete Rate Table All rate tables saved in the optimail 30 will be deleted after a security prompt. Before you can meter again you must load a rate table.

  • Page 83: Taring

    For postage calculation the optimail 30 selects an appropriate endorsement on the basis of the selected postal rates and uses it for metering. The optimail 30 does not automatically select an endorsement. During metering the optimail 30 prints the endorsement selected in the home menu.

  • Page 84: Setting The Gravity

    You must inform Francotyp-Postalia of the new location for your optimail 30 if you wish to operate the optimail 30 at another location (e.g. after a move). At the new location you must re-authorize your optimail 30 by establishing a modem connection to the data center.

  • Page 85: Maintenance And Care

    Cleaning the postage meter Warning! Make sure that no liquids or foreign objects penetrate the interior of the optimail 30. If this happens, pull out the power plug immediately. Have the optimail 30 checked by a service technician before using it again.

  • Page 86: Changing The Ribbon Cassette

    30 Operator Manual 14.2 Changing the ribbon cassette Caution! Only use original ribbon cassettes from Francotyp-Postalia. • Open the flap of the ribbon cassette com- partment by lightly pressing the release catch. The flap swings up automatically. • Holding it as shown in the illustration pull out the used ribbon cassette in arrow direction.
  • Page 87 Maintenance and care Caution! Make sure not to crease or tear the ribbon when inserting it. Otherwise the ribbon might break. Also make sure the edges of the ribbon do not fold over. Folded ribbons are thicker and prematurely fill the take-up ribbon spool. •...

  • Page 88: Sealer (Optional)

    30 Operator Manual 14.3 Sealer (optional) 14.3.1 Cleaning To remove glue residues the sealer should be cleaned once a month. • Separate the sealer from the postage meter: Slightly lift the postage meter on the left side and pull the sealer away to the left.

  • Page 89: Checking The Water Level And Topping Up Water

    Maintenance and care 14.3.2 Checking the water level and topping up water • Check the water level in the sealer regu- larly. Make sure the sealer is always filled at least to the “Min” mark to prevent the felts from drying up.

  • Page 90: Replacing Felts

    30 Operator Manual 14.3.3 Replacing felts • Separate the sealer from the postage meter: Slightly lift the postage meter on the left side and pull the sealer away to the left. • Empty the water reservoir. Removing the rocker with moistening felt •...
  • Page 91 Maintenance and care Installing the absorption felt • Install a new absorption felt as shown in Positioning contour the illustration. The felt should be halfway in the sealer. • Bend the upper part of the felt to the right Absorption felt and push it beneath the letter receiving tray until it reaches the stop in the contour.
  • Page 92 30 Operator Manual Installing the rocker with moistening felt Leg spring The rocker features two clips that engage on the two bolts at the sealer. • Fit the new rocker such that one leg of the leg spring is located in the rocker groove and the other leg in the sealer slot.

  • Page 93: Changing The Battery

    Maintenance and care 14.4 Changing the battery The optimail 30 monitors the charging state of the battery. An appropriate message appears in the display when it is time to change the battery. Caution! Only use the batteries provided by Francotyp-Postalia 90.4701.8004.00.
  • Page 94 30 Operator Manual • Turn the postage meter on its back and hold it in place. You now have access to the battery compart- ment on the bottom of the postage meter. • Press the clip lock on the battery compart- ment cover in the direction of the arrow and remove the battery compartment cover.

  • Page 95: Warranty

    Maintenance and care • Put the postage meter on its feet again. • Reattach accessories (catch tray, scale pan…). • Reestablish all cable connections. You can now use the postage meter again. For further information on how to install the catch tray, scale pan and sealer and how to connect the machine please refer to the Installation Guide.

  • Page 96: Tips For Troubleshooting

    Remove the card and insert it in the card reader again (chip facing the rear)! Wrong card type inserted. optimail 30 behaves Software issue. erratically or fails to react Turn off the optimail 30. Wait at least one minute. Turn the optimail 30 on again.
  • Page 97 Possible cause and remedy … during metering / during meter imprint setting Jam / machine blocked Turn off the optimail 30. Wait at least one minute. Turn the optimail 30 on again. Metering is impossible/ No access card inserted. optimail 30 is not ready Insert access card (USER or MASTER).
  • Page 98 Weight display: The scale pan was still occupied when another letter no weight is determined for was placed on it. The optimail 30 can determine a new the letter on the scale weight only if the scale has been emptied beforehand.
  • Page 99 Tips for troubleshooting Problem Possible cause and remedy (continued) optimail 30 fails to detect the integrated scale or scale Weight display: is defective. no weight is determined for Turn off the optimail 30. Wait at least one minute. the letter on the scale Turn the optimail 30 on again.
  • Page 100 30 Operator Manual Problem Possible cause and remedy … when topping up water for envelope flap moistening/sealing (optimail 30 with sealer) Envelopes are not Stroke your hand firmly over the envelope’s/letter properly sealed stack’s flap area. Envelope flaps are not Felts are soiled/dried out.
  • Page 101 Tips for troubleshooting Correcting the moistening felt position on the rocker • Slightly tilt the rocker and pull it off in an obliquely upward direction. Caution! Make sure to always hold the leg spring on the pin with one hand while posi- tioning the moistening felt.

  • Page 102: Access Rights For Selected Functions

    30 Operator Manual Access rights for selected functions Status Without With With Access with access card User card Master card card: OFF Functions Accounts: clear down Accounts: create Accounts: create/block USER cards Accounts: delete Accounts: preset advertising imprint only your own...
  • Page 103 Appendix – Access rights for selected functions Status Without With With Access with access card User card Master card card: OFF Functions Load data from chip card (type of mail en- dorsements/adverts…) Rename adverts Set imprint offset System settings not all not all not all TELESET...

  • Page 104: Menu (Overview)

    30 Operator Manual Menu (overview)

  • Page 105: Country Codes

    Appendix – Country codes Country codes Country Code Country Code Afghanistan Cambodia Albania Cameroon Algeria Canada Andorra Cape Verde Angola Cayman Islands Anguila Central African Republic Antihua Chad Argentina Chile Armenia China Aruba Colombia Ascension Comoros Australia Congo Republic Austria Congo, Democratic Republic Azerbaijan Corsica...
  • Page 106 30 Operator Manual Country Code Country Code Falkland Islands Iceland Faroe Islands India Fiji Indonasia Finland Iran France Iraq French Guiana Ireland French Polinesia Israel Italy Gabon Gambia Jamaica Georgia Japan Germany Jordan Ghana Gibraltar Great Britain Kazakhstan Greece...
  • Page 107 Appendix – Country codes Country Code Country Code Macao Pakistan Macedonia Panama Madagascar Papua New Guinea Madeira Islands Paraguay Malawi Peru Malaysia Philippines Maldives Pitcaim Islands Mali Poland Malta Portugal Marocco Martinique Mauritania Qatar Mauritius Mexico Moldova Reunion Montenegio Romania Montserrat Russia Mozambique...
  • Page 108 30 Operator Manual Country Code Country Code Solomon Islands Somalia Vanuatu South Africa Vatican City Spain Venezuela Sri Lanka Vietnam Sudan Suriname Wallis & Futuna Islands Swaziland Western Samoa Sweden Switzerland Syria Yemen Taiwan Zambia Tajikistan Zimbabwe Tanzania Thailand...

  • Page 109: Glossary

    Online update of rate table for postage calculation. Data (Remote Rate Change) for new rate table are directly loaded to the optimail 30 via modem from the Remote rate table center. This service is currently not yet available in USA.
  • Page 110 30 Operator Manual Trial run Meter imprint with the postage value “0”. This enables (Zero imprint) you to check the settings for the meter imprint. USER card Chip card, machine-specific. A USER card allows the metering to one account and...

  • Page 111: Technical Data

    (320 x 290 x 220 mm) optimail 30 with scale 12.6" x 11.4" x 9.3" (320 x 290 x 235 mm) optimail 30 with scale and sealer 16.2 x 11.4" x 9.3" (410 x 290 x 235 mm) optimail 30 without scale Weight 12.6 lb.
  • Page 112 30 Operator Manual Ribbon cassette Ribbon cassette fluorescent red for use with optimail 30 storage at 32°F to +89.6°F (0°C to +32°C), do not expose to direct sunlight, rel. humidity max. 65%, non-condensing Equipment Standard – Postage loading via integrated modem (TELESET) –...
  • Page 113 Appendix – Technical Data Integrated postage scale (optional) Weighing range 0.1 oz. to 6.6 lb. (3 g to 3000 g) Weighing accuracy 0.1 oz. – Mail piece specifications for franking Format (Length x Width) minimum 5.5" x 3.5" (140 mm x 90 mm) Thickness letters: max.

  • Page 114: Index

    30 Operator Manual Index Absorption felt 88, 90, 91, 92 Back to installing 91 higher-level menu 2 removing 90 Home menu 2 Access authorization. See Access rights Battery Access card 12 change 93 inserting 12 permissible type 93, 111...
  • Page 115 Appendix – Index Correction imprint 43 Counter. See Item counter Feed. See Positioning Country code 40, 105 Felts Customer Service 119 correct seat 92, 101 replacing 90 See also Absorption felt Date See also Moistening felt default value after turning on 11 Filler hole (sealer) 89 forward dating 28 Flap (ribbon cassette compartment) 8...
  • Page 116 Postage calculation 36 Postage calculation menu 36 Metering labels (self-adhesive) 33, 35 calling up 36 large-sized letters 33 Postage calculator 49 letters 33, 34 connecting 49 postcards 34 Postage calculator (external) thick letters 33 operating with the optimail 30 50...
  • Page 117 Appendix – Index Postage correction 43 Report/TELESET 57 Ribbon cassette 8, 112 Postage meter complete view 8 change 86 things worth knowing 9 installing 86 Postage value 23 removing 86 default after turning on 11 Rocker with moistening felt 88, 90 display in the Home menu 17 installing 92 in the postage calculation menu 36...
  • Page 118 30 Operator Manual Taring 83 Zero imprint 22 TDC 79 ZIP-Code destination 40 See Teleset data center Technical Data mail piece specifications 113 postage meter 111 scale 113 TELESET 2, 56, 109 amount to be loaded 56 loading postage 56...

  • Page 119: Service

    Service Every optimail 30 postage meter is thoroughly checked before leaving the factory. Should any faults occur with your optimail 30 in spite of our extensive quality control, please contact Francotyp- Postalia help line. Our main office will be pleased to tell you the address of your local servicing dealer.

Table of Contents