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FP Mailing Solutions MyMail Operator's Manual

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0844 264 1440
FP Mailing HCS
mymail
Franking machine
Operator Manual

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  • Page 1 0844 264 1440 FP Mailing HCS mymail Franking machine Operator Manual...
  • Page 2 (optional). Quick Reference Guide The ‘Quick Reference Guide’ gives you an overview of the operating menu and franking with the mymail. Installation Guide Please read the ‘Installation Guide’ to find out how to install and commission the mymail.
  • Page 3 The operating panel Clear key Display (showing the main menu) – Clear inputs – Back to the higher menu Postage value Weight Account Available special characters: ? ! $ 1 % ” # & , . * + - = _ ( )[ ] < > / \ Arrow keys: Scroll in a menu/ menu level...
  • Page 4 Scales* Operating panel ink cartridge below it Display Keyboard Card reader with MASTER card* Letter slot Battery compartment (on the bottom) Modem socket Serial number plate (on the bottom) Power connection Connecting socket for PC connection * optional...

  • Page 5: Table Of Contents

    Contents 1 Safety tips ___________________________________________________9 2 A short description of the mymail _______________________________10 3 The ABC of mymail operation __________________________________11 The main menu _________________________________________11 The info window ________________________________________13 The mode of operation ___________________________________13 Enter texts _____________________________________________16 Trial run (zero test print) __________________________________18...
  • Page 6 Setting available postage warning __________________________ 57 10.7 Standby time ___________________________________________ 58 10.8 Setting up mymail for operation with MailCredit ________________ 59 10.9 Internal modem – setting the outside dialling parameters ________ 61 10.10 Changing the phone number of the Teleset data centre _________ 63 10.11...
  • Page 7 Contents Appendix Menu tree __________________________________________________101 Technical Data _______________________________________________102 Declaration of Conformity ______________________________________104 Glossary ___________________________________________________105 Index ______________________________________________________107 Service _____________________________________________________117...
  • Page 8 Operator Manual...

  • Page 9: Safety Tips

    Guide. • Only operate the mymail on 230 V AC. • Make sure the socket for connecting the mymail is close by and easily accessible at all times. • Use only the cables provided or approved by Francotyp-Postalia. Make sure that cables are not damaged.

  • Page 10: Short Description Of The Mymail

    Advertising imprint and slogan The mymail prints a logo or slogan of your choice on every letter. By means of the freely editable slogans you can put important messages right on the envelope.

  • Page 11: The Abc Of Mymail Operation

    Caution! Never lift up the operating panel during the start routine. This can cause faults in the printing system. If more than one account is set up in the mymail, you have to ‘log in’ to one of these accounts. The main menu appears in the display.
  • Page 12 (minimum funds, connection to the Teleset data centre, …), service functions (clean/adjust ink car- tridge…) and further functions (set up account…). – “Log off” for switching the mymail to standby. Main menu – mymail When the display shows the main menu with the...

  • Page 13: The Info Window

    The ABC of mymail operation The info window You can open an info window in the operating menu with the Info key The info window serves exclusively for displaying information. You cannot change settings or frank here. Possible info windows: –...
  • Page 14 Operator Manual Try it! Familiarise yourself with the operating menu using the example on page 15. The mymail ‘remembers’ where you left the menu level. This menu item is selected automatically the next time you select this menu level.
  • Page 15 The ABC of mymail operation Example Setting the “Advertising imprint 1” Select “Menu” in the main menu with the arrow keys. Confirm with Select “Set advert” with the arrow keys. Confirm with Select “Advert 1” with the arrow keys. Confirm with The display briefly reads: “Advert selected”.

  • Page 16: Enter Texts

    Operator Manual Enter texts Letters, punctuation marks and special characters are assigned to the numeric keys for entering texts such as account name or short dialling abbreviations. The assignment is printed on every key. On the key you will find much more than the three special characters shown: ? ! $ 1 % ”...
  • Page 17 “Configuration” “Memories” “Memory 2” “Change name”). The mymail opens the input window for memory name 2. The factory set names for the 10 quick select memories are “Memory 0” to “Memory 9”. Clear the text letter by letter by repeatedly pressing the key.

  • Page 18: Trial Run (Zero Test Print)

    The mymail sets the postage value “£ 0.00”. mymail without scales: Enter weight (at least 1 gram) and confirm with When the mymail displays the main menu with a postage of “£ 0.00”, you can load a sheet for a trial run.
  • Page 19 The ABC of mymail operation Check imprint quality Make sure your mymail always produces flawless imprints. Check the print image. It must not contain any gaps or misalignments. This is a proper imprint. If the imprint exhibits misalignment: Adjust the ink cartridge (see chapter 11.5, page 82).

  • Page 20: Access Control By Master Card (Optional)

    “Insert MasterCard” appears in the display. Inserting card Insert the MASTER card in the card reader on the right hand side of the mymail. Make sure the card chip faces backwards. Confirm the message “Insert MasterCard” with the Enter key You now have access to all mymail functions.

  • Page 21: Standby

    The mymail goes to standby if you do not use it, i.e. do not feed any letters or press any keys for some time. A message will appear for approximately one minute advising that the machine will shut down.

  • Page 22: Setting The Franking Imprint

    How to set the weight depends on your mymail’s equipment: – You must enter the weight of your mail piece by hand if you work with a mymail without scales. After having selected the mailing data, an input window for the weight appears.

  • Page 23: Selecting Mailing Data

    Setting the franking imprint 4.1.1 Selecting mailing data The mymail successively prompts you to specify all necessary details (destination, type, …). You select the desired settings respectively with the arrow keys and confirm with . Using the key you can clear inputs and abort the product selection.
  • Page 24 In the example: Recorded. A check appears in front of the set special service. You can select other services in the same way. The mymail does not allow illegal Service selected combinations. Deselect a special service: Select the set (marked) special service...
  • Page 25 Rate menu step by step and select new settings. Abort input / product selection Press the key repeatedly until all selected mailing data are cleared. The mymail briefly displays “Settings unchanged” and returns to the main menu. The formerly used mailing data are retained.

  • Page 26: Mymail Without Scales: Manually Specifying The Weight

    4.1.2 mymail without scales: Manually specifying the weight A mymail without integrated scales prompts you to enter the weight after having selected the mailing data. The input box for the weight appears only if all product data has been entered.

  • Page 27: Mymail With Scales: Weighing Mail Pieces

    This prevents you getting false weighing results. • The mymail can determine a new weight only if the scales have been emptied beforehand. Wait until a beep signals that the scales are again ready for operation before placing the next mail piece.

  • Page 28: Entering The Weight Manually (For Certain Products Only)

    Entering the weight manually (for certain products only) For certain products (e.g. parcels), the mymail offers the possibility to enter the weight manually. This feature is necessary for mail pieces that exceed the scale’s weighing range (> 2 kg). The weight entry feature is shown at the end of the special services list in the Rate menu.

  • Page 29: Entering The Postage Value Manually

    4.1.5 Entering the postage value manually There may be Royal Mail products where the mymail does not offer the required dispatch data and therefore fails to calculate the postage. In such a situation you can use the numerical keys to type the postage.

  • Page 30: Setting The Endorsement

    FIRST CLASS, OVERSEAS MAIL). Caution! The mymail will delete the set endorsement when you change mailing data / product settings. This way, the mymail prevents franking with incorrect endorsements. We recommend that you specify the Royal Mail product first and choose the appropriate endorsement only then.

  • Page 31: Date For The Franking Imprint

    The date for the franking imprint is set automatically to today’s date by the built-in clock. You can set the date of the franking imprint forward by up to 30 days. The mymail does not allow backdating. Select “Menu” and confirm.

  • Page 32: Setting The Advertising Imprint

    Cursor The advertising imprint is set. If you are not familiar with entering texts with a telephone keypad, read chapter 3.4. Refer to chapter 10.4 on how to load adverts from a chip card to your mymail.

  • Page 33: Franking

    Franking Franking In this chapter you can read how to frank your mail pieces with the mymail. Please refer to chapter 4 for detailed information on how to set the franking imprint. If you want to use the account function of the mymail for separate accounting, read chapter 7 on page 42.
  • Page 34 Ending franking – logging off You can switch the mymail to standby when you have finished franking. The mymail is left permanently connected to the mains and is ready to use quickly at the push of a button.

  • Page 35: Quick Select Memories

    The mymail has 10 quick select memories. Ex factory, typical products of Royal Mail are saved as memory items. You can display and print the assignments of memories.
  • Page 36 If you do not know which memories are available: Unload scales (mymail with scales). Select “Mem” in the main menu and confirm. mymail offers all assigned memories for selection. You can scroll the list of available memories using the arrow keys.

  • Page 37: Display Memory Assignments

    Quick select memories Display memory assignments You can display the data stored for each quick select memory in an info window: – When calling up the data for franking purposes (Main menu “Mem”) – When setting up the quick select memories (Main menu “Menue”...

  • Page 38: Print The Memory Assignments

    Operator Manual Print the memory assignments Have several empty envelopes, sheets of paper or self-adhesive labels ready. mymail prints the memory assignments in several lists. Each print contains up to 3 memories. Select “Menu” in the main menu and confirm.

  • Page 39: Save Product Settings (Mailing Data And Weight) As Memory Items

    Select any quick select memory (e.g. “Memory 5”) and confirm. Select “Store to memory” and confirm. mymail saves the set mailing data and the weight displayed. Per default, typical products of Royal Mail are saved as memory items. You can overwrite these memory items with a new assignment. For information...

  • Page 40: Renaming The Quick Select Memories

    If you press the key again after clearing all the letters, the mymail jumps back one level and the previous account name is retained. Refer to chapter 3.4 for detailed information on entering text.

  • Page 41: Clearing The Quick Select Memories

    Confirm the prompt if you really do want to clear the memory. Otherwise cancel with The memory is cleared. To restore the default setting of a memory item: Delete the memory item. Power cycle the mymail. The deleted memory item is now reset to default.

  • Page 42: Account Function

    Operator Manual Account function The account function of the mymail offers you the possibility of registering and eval- uating frankings separately according to accounts, i.e. according to the sending persons or departments of a company. You can set up a maximum of 3 accounts and assign an advertising imprint to each account.

  • Page 43: Change Account

    Account function Change account Select “Log off” in the main menu and confirm. The mymail switches to standby. Activate the mymail from the standby mode with any key. Select the account you want to frank in and confirm. The main menu appears showing the...

  • Page 44: Setting Up Accounts

    Operator Manual Setting up accounts You can set up a maximum of 3 accounts. When all three memory slots are occupied, the menu entry “Create account” is not available. Select “Menu” in the main menu and confirm. Select “Accounts” and confirm.

  • Page 45: Assigning An Advertising Imprint To An Account

    Account function Assigning an advertising imprint to an account You can save standard settings for the advertising imprint to each account. This advertising imprint (logo or slogan) is set for franking as soon as you log in to the account. You can adjust this setting according to your preferences at any time. Select “Menu”...

  • Page 46: Renaming Accounts

    Enter the new account name (e.g. “Office”) and confirm. The account has the new name. If you press the key again after clearing all the letters, the mymail jumps back one level and the previous account name is retained.

  • Page 47: Deleting Accounts

    Account function Deleting accounts Select “Menu” in the main menu and confirm. Select “Accounts” and confirm. Select “Account settings” and confirm. Select the account you want to clear (e.g. “Miller”) and confirm. Select “Delete account” and confirm. If you really wish to delete the account: Confirm with You can abort with without deleting.

  • Page 48: Register

    Operator Manual Register The mymail saves important parameters and postage usage information in registers. You can have the register states displayed and printed as a register report. Displaying register states Select “Menu” in the main menu and confirm. Select “Funds status” and confirm.
  • Page 49 Print register report Select “Menu” in the main menu and confirm. Select “Reports” and confirm. Select “Register” and confirm. Place an FP double label or a folded sheet (folded edge first) in the letter slot. The mymail prints the register report.

  • Page 50: Loading Postage - Teleset

    Teleset is the loading of the desired postage credit. To load postage a connection is made to the Teleset data centre (TDC) with the mymail and the desired amount is loaded. Accounting is as per your contract with Royal Mail.
  • Page 51 Loading postage – Teleset For verification the mymail displays the set amount. If you wish to load the amount displayed now, confirm with Otherwise, cancel with Your mymail now establishes a connec- tion with the Teleset data centre. Please stand by. Data exchange takes some time.

  • Page 52: Basic Settings

    10.1 Changing the town circle If the town circle for your franked mail pieces changes, you have to load the new town circle in your mymail. Francotyp-Postalia will supply a ‘Town circle’ chip card on request. Select “Menu” in the main menu and confirm.

  • Page 53: Reloading Endorsements

    Postalia. Francotyp-Postalia will supply you with a chip card containing the endorsements you have ordered. Caution! It is not possible to load single endorsement imprints. The mymail will always load all endorsement imprints stored on the card and overwrite any which may already exist.

  • Page 54: Update Rate Table

    Insert the card containing the new rate table in the card reader. The chip must face the rear. Confirm insertion of the card. The mymail loads the data for the rate table from the card. The data are loaded. Remove the card.

  • Page 55: Loading Advertising Imprint

    Basic settings 10.4 Loading advertising imprint The mymail can store up to three different advertising imprints. If you need new adverts you can order these from Francotyp-Postalia. Francotyp-Postalia supplies the adverts on chip card. Select “Menu” in the main menu and confirm.

  • Page 56: Delete Advertising Imprint

    Operator Manual 10.5 Delete advertising imprint You can clear advertising imprints you no longer need to make room for new ones. Select “Menu” in the main menu and confirm. Select “Configuration” and confirm. Select “Adverts” and confirm. Select “Delete advert” and confirm.

  • Page 57: Setting Available Postage Warning

    10.6 Setting available postage warning The ‘Available postage warning’ function warns you when the available postage in your mymail drops below a preset minimum amount. The limit is set to £ 100.00 at the factory. Select “Menu” in the main menu and confirm.

  • Page 58: Standby Time

    Operator Manual 10.7 Standby time If some time passes without letters being inserted or keys pressed, the mymail switches to sleep mode. The time to shut down can be adjusted by setting the standby time. The standby time is set at factory to 5 minutes (300 seconds).

  • Page 59: Setting Up Mymail For Operation With Mailcredit

    10.8 Setting up mymail for operation with MailCredit You need the MailCredit Kit for mymail that you can order from Francotyp-Postalia to establish connection to a PC and to make use of MailCredit. The mymail comes with a special PC interface ex works.
  • Page 60 Communication between MailCredit and mymail Return to the main menu with the Home key. Select “Log off” and confirm. If mymail is in standby: Start MailCredit on the PC. MailCredit starts and detects mymail. Heed the status messages of MailCredit.

  • Page 61: Internal Modem - Setting The Outside Dialling Parameters

    Internal modem – setting the outside dialling parameters 10.9 The mymail has an integrated analogue modem. The correct dialling parameters for your telephone connection must be set when you want to use the internal modem for connection to the data centre.
  • Page 62 Operator Manual The dial code is saved. Wait for the dial tone: Yes / No? Select “Dialling control” in the “Configuration” menu and confirm. You will see the current settings. Select “Yes” or “No” with the arrow keys and confirm.

  • Page 63: Changing The Phone Number Of The Teleset Data Centre

    10.10 Changing the phone number of the Teleset data centre The Teleset data centre number is stored in your mymail at the factory. Usually there is no need to change it. This is the number mymail uses to connect to the Teleset data centre.

  • Page 64: Changing The Remote Diagnostics Phone Number

    Operator Manual 10.11 Changing the remote diagnostics phone number The remote diagnostics phone number is stored in your mymail at the factory. The mymail dials this number when sending data to the Service. Change the number only when instructed to do so by Francotyp-Postalia.

  • Page 65: Setting The Clock

    Basic settings 10.12 Setting the clock The mymail has a built-in clock. You can set the time zone, switch between standard and summer time and set the time forward or back 5 minutes. It is rarely necessary to correct the time.
  • Page 66 Operator Manual Setting Summer time Select “Menu” in the main menu and confirm. Select “Configuration” and confirm. Select “Clock” and confirm. Select “Summer time” and confirm. You see the setting for the summer time and the current time. Select the appropriate setting using the arrow keys and confirm.
  • Page 67 Basic settings Correcting the time Select “Menu” in the main menu and confirm. Select “Configuration” and confirm. Select “Clock” and confirm. Select “Adjust clock” and confirm. Set the clock forward or back with the arrow keys. Every keypress adjusts the clock by one minute.

  • Page 68: Switching Access Control On And Off (Optional)

    MASTER card must be inserted. In case you wish to use access control, you should have a second MASTER card ready at all times. Thus you make sure you can continue to use your mymail, even if you should lose one of the cards.

  • Page 69: Printing Reports

    Basic settings 10.14 Printing reports You can print out a series of status information for the mymail. Register Report Important parameters and postage usage information (see also chapter 8). Account Report Set up user accounts and their postage usage data.

  • Page 70: Sending Machine Data To Service (Remote Diagnostics)

    Operator Manual 10.15 Sending machine data to Service (Remote diagnostics) The mymail assists you in transmitting important machine data to the Service. Please transmit data only upon request by Francotyp-Postalia. Make sure all settings for communication with the data centre are correct and that...

  • Page 71: Zeroing Scales (Mymail With Scales Only)

    10.16 Zeroing scales (mymail with scales only) You have to zero the scales if – mymail displays a weight “<0 g” – you want to set a pre-load (e.g. because you are using an extra weighing tray). Set initial state: Unload scales or place pre-load.

  • Page 72: Updating The Mymail Software

    10.17 Updating the mymail software You can use the Francotyp-Postalia “MailCredit” PC application to update the operating software of your mymail. To do so, the mymail must be connected to a PC with MailCredit software. Connect the mymail to the PC. Please read the mymail Installation Guide.

  • Page 73: Maintenance And Care

    11.1 Cleaning the mymail Caution! Make sure that no liquids or foreign objects penetrate the interior of the mymail. If this happens, pull out the mains plug immediately. Have the mymail checked by the after-sales service before reconnecting the mains plug.

  • Page 74: Changing The Ink Cartridge

    Operator Manual 11.3 Changing the ink cartridge The mymail warns you when the ink in the cartridge is running out. We recommend you always keep a replacement cartridge handy. We recommend to use only approved FP equipment and FP original parts.
  • Page 75 Maintenance and care Push back the yellow bolt. Lift up the cartridge lock. Hold the ink cartridge with your thumb and forefinger and lift it up out of the cartridge compartment.
  • Page 76 Operator Manual Preparing the new ink cartridge Remove the ink cartridge from the packing. Remove the nozzle protection. For details, please refer to the instruction leaflet that comes with every cartridge. Inserting the ink cartridge Caution! Contact problems due to an incorrectly inserted ink cartridge may lead to machine failure.
  • Page 77 Maintenance and care Lower the operating panel back into position. The mymail restarts and starts the cartridge adjustment procedure. Caution! Never lift up the operating panel during the start routine. This can cause faults in the printing system. Adjusting the ink cartridge The adjustment of the cartridge is necessary to achieve a perfect imprint without mis- alignments.
  • Page 78 Operator Manual Test print Place an empty envelope or a folded sheet in the letter slot. The mymail generates a test imprint for adjusting the ink cartridge. During printing, the display shows the message “Please wait…”. Do not remove the envelope until the mymail has released it.
  • Page 79 Confirm with Second test print Place the second envelope or a folded sheet into the letter slot. The mymail prints the second test print. Correct: Check Examine the circles on the second test print. The ink cartridge is well adjusted if the circle pattern looks more or less as shown on the test print in the example.

  • Page 80: Cleaning The Ink Cartridge

    Operator Manual 11.4 Cleaning the ink cartridge You should only start the cartridge cleaning process if the quality of the stamp is not good enough (e.g. gaps in the imprint after longer periods of non-use). Starting the automatic cleaning procedure Select “Menu”...
  • Page 81 Maintenance and care Cleaning the print head manually Caution! Inexpert cleaning can damage the print head and render them useless. To avoid damage to the print head, observe the following hints: • You should only clean the print head manually in exceptional cases, when automatic cleaning fails to restore the normal print quality.

  • Page 82: Adjusting The Ink Cartridge

    Operator Manual 11.5 Adjusting the ink cartridge You only need to adjust the ink cartridge if the stamp of the mymail has shifted position. The ink cartridge adjustment procedure commences automatically: – during installation directly after completion of the start routine –...

  • Page 83: Test Print

    Select “Menu” in the main menu and confirm. Select “Service” and confirm. Select “Test print” and confirm. Place a folded sheet folded edge first in the letter slot. The mymail creates a test print like the one used during the alignment procedure for the ink cartridge.

  • Page 84: Changing The Battery

    Warning! Observe the instructions enclosed with the battery for correct use and disposal. The mymail monitors the charging state of the battery. An appropriate message appears in the display when it is time to change the battery. Select “Log off” in the main menu and confirm.
  • Page 85 Remove the old battery. Insert the new battery (90.4701.8004.00) in the specified position. Close the battery compartment. Turn the mymail back to the upright position. Dispose of the old battery as prescribed. Replace the scales if necessary: Reconnect the scales to the mymail and...

  • Page 86: Hints For Transporting The Mymail

    11.8 Hints for transporting the mymail Caution! Please take the following precautions when transporting the mymail or sending it in for service: • Always remove the ink cartridge. • Transport the mymail in the original box. • Transport the mymail upright.

  • Page 87: Error Messages And Help

    Postalia. Otherwise your warranty will be voided. You will be liable for any damages. You can eliminate minor faults and problems with the mymail yourself. On the following pages, you will find help and tips for eliminating and avoiding faults.

  • Page 88: Error Messages (Alphabetically)

    Do not place more than 2 kg on the scales. Authorise failed Authorisation of your mymail has failed. The mymail is not yet released for franking. Repeat the installation routine (see Installation Guide). Repeat installation routine (see Installation Guide). Cannot authorise...
  • Page 89 Unload scales and wait until a beep signals that the scales are ready again for operation. Place letter on the scales. The mymail determines the weight. Verify mailing data and select new if necessary. Error reading card Wrong card or card inserted incorrectly.
  • Page 90 No dial tone The modem gets no dialling tone. Check the connection of the modem cable on the mymail and at the BT jack. For operation on a telephone system/extension: Switch off “Wait for dial tone…” if necessary (see chapter 10.9).
  • Page 91 Select a smaller amount and repeat the procedure. TDC error Check the connection of the modem cable on the mymail and at the BT jack (see Installation Guide). no connection Repeat the procedure. Check whether or not the connection cable between mymail and PC is properly connected (see Installation Guide).
  • Page 92 The status display of MailCredit on the PC changes from RED to GREEN. Note: The connection between MailCredit and the mymail can be established only when the mymail is in standby (the date appears on the dark display). PC problem, web access failure.
  • Page 93 Finish the selection of mailing data as usual and return to the main menu. Unload scales and wait until a beep signals that the scales are ready again for operation. Place mail piece on scales. The mymail determines the weight again.

  • Page 94: Helpful User Tips

    You can change the time span (see chapter 10.7). Postage value / weight No product set for franking. mymail is not ready for not displayed in the franking. main menu Call up “Rate” menu, select mailing data and weight / weigh the mail piece.
  • Page 95 Let go of the letter during printing. Give large distorted envelopes just a little support. Slogan is not printed as Do not fill up lines with blanks. expected Enter line break with the arrow down key. Please note: The mymail always prints the slogan centred!
  • Page 96 “Rate” menu No input window for the Selection of mailing data was incomplete when leaving weight when leaving the the product selection. mymail retains the last valid “Rate” menu (mymail without settings for product and weight. scales) Call the “Rate” menu again and completely select the mailing data (see chapter 4.1.1).

  • Page 97: Display Diagnostics List

    (See page 50.) 12.3 Display diagnostics list The diagnostics list of the mymail lists the last 10 faults. Select “Menu” in the main menu and confirm. Select “Service” and confirm.

  • Page 98: Automatic Error Diagnosis (Self-Test)

    Operator Manual 12.4 Automatic error diagnosis (self-test) The automatic error diagnosis is a self-test program in which the mymail checks all components. Select “Menu” in the main menu and confirm. Select “Service” and confirm. Select “Self test” and confirm.

  • Page 99: Withdrawal And Disposal Of The Mymail

    Withdrawal and disposal of the mymail Withdrawal and disposal of the mymail When withdrawing the mymail franking machine, all relevant postal services must be signed off properly. For withdrawal and disposal of your franking machine, please contact the Francotyp-Postalia Service.
  • Page 100 Operator Manual...

  • Page 101: Appendix Menu Tree

    Menu tree Appendix Menu tree...

  • Page 102: Technical Data

    Operator Manual Technical Data Dimensions* 300 mm x 183 mm x 194 mm (width x height x depth) Weight 2.5 kg Power connection 230 V / 50 Hz (on the side of the rear housing panel) Power consumption Maximum 20 W Battery 3.6 V / 2.3 Ah / 2 mA...
  • Page 103 – Integrated scales (rated weight 2 kg) – Advertising imprints – Up to 6 endorsement imprints (changeable only as a block) – MASTER card – MailCredit Kit mymail (with connection cable and USB- serial-adaptor) for connection to a PC Integrated scales (optional) Weighing area...

  • Page 104: Declaration Of Conformity

    Operator Manual Declaration of Conformity Declaration of Conformity...

  • Page 105: Glossary

    Glossary Franking imprint Franking mail for carrying by the Royal Mail. When franking, the mymail prints the Royal Mail logo, the postage, the machine identification, the date and the place of posting (town circle) as well as a serial number.
  • Page 106 You have received the Personal Identification (PIN) Number (PIN) for your mymail from Francotyp- Postalia by separate post. Enter the PIN in the mymail the first time you use it. The PIN is your authorisation to load postage via Teleset. Teleset...

  • Page 107: Index

    Index Index Cartridge. See Ink cartridge Chip card. See Card Access control 20, 68 clean & renew 81 Account 12, 69 Cleaning 73, 74 assign advertising imprint 45 Cleaning kit ‘clean & renew’ 74, 81 change 43 Clear delete 47 See also Delete franking to an account 42 mailing data (product setting) 25...
  • Page 108 Operator Manual Endorsement imprint 22 Imprint quality reloading 53 check 19 set 30 correct 19 Enter digits 3 gaps 19 Enter key 3, 11 misalignment 19 Enter text 16 Info key 3 Envelope material 33, 103 Info window Error 69...
  • Page 109 Notes about this manual 2 Numeric keys 3 Mail type 23 MailCredit 10, 59, 105 Operating panel 4 MailCredit connection 59 Operation MailCredit Kit mymail 59, 103 basic terms 11 Mailing data examples 11 correct 25 getting to know 11 select 23...
  • Page 110 Registering postage costs 42 Summer time, switching on/off 66 Remote diagnostics 70 Switching off. See Log off changing phone number 64 Remote value setting. See Teleset Royal Mail product 22 is missing in the mymail 29 select 22, 23 setting via memory 35...
  • Page 111 Index Taring scales. See Zeroing scales Validation 106 TDC phone number abort input 63 change 63 Weighing 27 TDC. See Teleset data centre Weight 3 Technical Data 102 determining with integrated scales 27 Teleset 10, 50, 106 display in the main menu 12 error 97 enter manually 26, 28 print the receipt 51...
  • Page 112 For your notes...
  • Page 113 For your notes...
  • Page 114 For your notes...
  • Page 115 For your notes...
  • Page 116 For your notes...

  • Page 117: Service

    Service Every mymail franking machine is thoroughly checked before leaving the factory. Should any faults occur with your mymail in spite of our extensive quality control, please contact your local servicing dealer. Our main office will be pleased to tell you the address of your local servicing dealer.

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