Troubleshooting; Maintenance - Godox Thinklite TT350 Instruction Manual

Troubleshooting

If there is a problem, refer to this Troubleshooting Guide.
The Camera Flash cannot be charged.
● The battery is installed in the wrong direction.
→Install the battery in the correct direction.
● The camera flash's internal battery is exhausted.
→If <
> appears and blinks on the LCD panel, replace the
battery immediately.
The Camera Flash does not fire.
● The camera flash is not attached securely to the camera.
→Attach the camera's mounting foot securely to the camera.
● The electrical contacts of the Camera Flash and camera are dirty.
→Clean the contacts.
The power turns off by itself.
● After 90 seconds of idle operation, auto power off took effect if the
flash is set as master.
→Press the shutter button halfway or press any flash button to
wake up.
● After 60 minutes of idle operation, the flash unit will enter sleep
mode if it is set as slave.
→Press any flash button to wake up.
Auto zoom does not work.
● The camera flash is not attached securely to the camera.
→Attach the camera flash's mounting foot to the camera.
The flash exposure is underexposed or overexposed.
● You used high-speed sync.
→With high-speed sync, the effective flash range will be shorter.
Make sure the subject is within the effective flash range
displayed.
● You used Manual Flash mode.
→Set the flash mode to TTL or modify the flash output.
Photos have dark corners or only parts of the target subject
are illuminated.
● The focal length of lens exceeds the flash coverage.
→Check the flash coverage you set. This flash unit has the flash
coverage between 24 and 105mm, which fits medium-format
cameras. Pull the wide panel out to extend the flash coverage.
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Maintenance

● Shut down the device immediately should abnormal operation be
detected.
● Avoid sudden impacts and the product should be dedusted
regularly.
● It is normal for the flash tube to be warm when in use. Avoid
continuous flashes if unnecessary.
● Maintenance of the flash must be performed by our authorized
maintenance department which can provide original accessories.
● This product, except consumables e.g. flash tube, is supported
with a one-year warranty.
● Unauthorized service will void the warranty.
● If the product had failures or was wetted, do not use it until it is
repaired by professionals.
● Changes made to the specifications or designs may not be
reflected in this manual.
FCC Warning
Any Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
the equipment. This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. This transmitter must not be co-
located or operating in conjunction with any other antenna or
transmitter.
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