Siemens C61 User Manual page 90

Question Possible causes
Message cannot Service provider does not support
be sent. this service.
Phone number of the service
center is not set or is wrong.
SIM card contract does not
support this service.
Service center too busy.
Recipient does not have a
compatible phone.
EMS pictures Recipient's phone does not
and sounds not support EMS standard.
displayed at
destination
phone.
No Internet Wrong WAP profile set or settings
access possible. wrong, incomplete.
PIN error/ Multiple wrong entries
PIN2 error.
Phone code Multiple wrong entries.
error.
Service provider No authorization for this service.
code- error.
Too few/too Functions may have been added
many menu or removed by your service
entries. provider via the SIM card.
Charge counter Charge pulse is not transmitted.
does not work.
Damage
Severe shock.
Phone became wet.
Reset settings to factory default (see also p. 77):
Remove battery and SIM and insert them again. Do not dismantle phone!
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat.
Dry connector contacts thoroughly. Set phone to vertical position in air flow.
Do not dismantle phone!
Questions & Answers
Possible solution
Check with your service provider.
Set service center (p. 50).
Contact your service provider.
Repeat message.
Check.
Check settings, speak to service provider
if necessary.
Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Contact Siemens Service (p. 90).
Contact your service provider.
Check with your service provider.
Contact your service provider.
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