Page 1 Avid ® ISIS ® 7500 | 7000 Setup Guide...
Page 2 Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.
Page 3 Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation.
Page 4 Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners. Avid ISIS 7500 | 7000 Setup Guide • 0175-30978-00 Rev. B • November 2013 • Created 11/8/13...
Page 5: Table Of Contents
Chapter 1 Avid ISIS 7500 | 7000 System Overview ......21 Hardware Overview and Naming Convention ....... . . 21 System Director.
Page 6 Moving Workspaces Between Storage Groups......31 Mirrored Storage Groups, Single ISB Failure ......32 RAID-6 Storage Groups .
Page 7 Securing the System Director in a Rack ......58 Mounting the Engine ..........59 Installing Blades and Power Supplies .
Page 8 Loading Client Software ..........98 Configuring Client Software .
Page 9 Chapter 8 Avid ISIS 7500 | 7000 Upgrade Guidelines ......143 Health Check............143 Software Upgrade .
Page 10 Monthly Maintenance ..........176 Redistribution Guidelines .
Page 11 Modifications ........... . . 207 Cables .
Page 12: Using This Guide
Avid editing workstations. This document describes the features for all Avid ISIS 7500 | 7000 shared storage networks. Therefore, your system might not contain certain features that are covered in the documentation.
Page 13: If You Need Help
If You Need Help Symbol or Convention Meaning or Action Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If you are having trouble using your Avid product: 1.
Page 14: Avid Training Services
Avid Training Services Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.
Page 15: Avid Software And Hardware Install Checklist
Each Avid ISIS release could have different upgrade requirements, you must read the upgrade details in the ReadMe for each software release. For detailed instructions on performing upgrades, see “Avid ISIS 7500 | 7000 Upgrade Guidelines” on page 143. Software Upgrade This section list the components and procedures to follow when performing a software upgrade from Avid ISIS v1.4 and later to the current release.
Page 16 Software Upgrade The infrastructure is defined as follows: • System Director — System Director software and upgrade Storage Blades (ISBs) and Switch Blades (ISS/IXSs) in the Avid ISIS engines to the v2.1.1 firmware • Interplay servers — Interplay Engine, Interplay Media Indexer, Interplay Transfer, and CaptureManager •...
Page 17: Hardware Upgrade
Hardware Upgrade Avid ISIS Software Upgrade (Continued) Complete To be done  Copy your Avid ISIS client installers on your System Director, see “Loading Client Software” on page  Upgrade all your ISBs, ISSs, and IXSs. Using the ISIS Management Console, select all the ISBs and click Upgrade Storage Blades and then select all your ISSs and IXSs and click Upgrade Switch Blades.
Page 18 New System Director and Engine Installation Avid ISIS New Installation Complete To be done  Determine Network Address Scheme  Configure SD IP Addresses, see “IP Addressing Overview” on page • ISIS Left • ISIS Right • Management Port  In the 64-bit System Director, you need to change your default Internet Explorer 7 Security and Advance tab settings: Click Tools >...
Page 19: Switch And Isb Upgrade Utility
Switch and ISB Upgrade Utility Avid ISIS New Installation Complete To be done  Bind Storage Managers, see the Avid ISIS Administration Guide.  Create Storage Groups, see the Avid ISIS Administration Guide.  Create Workspaces, see the Avid ISIS Administration Guide. ...
Page 20 Recreating a File Systems Deleting and Creating a File System Complete To be done  Delete all files in all Workspace  Delete Workspaces  Delete Storage Group  Remove Storage Elements  Delete / Create New Active...
Page 21: Avid Isis 7500 | 7000 System Overview
The Avid ISIS system enables multiple clients to capture, play, and edit video and audio media. This chapter provides an overview of the Avid ISIS 7500 | 7000 system and the basic function of each Avid hardware component within the system.
Page 22 Hardware Overview and Naming Convention Product Nomenclature Product name Term used and description Avid ISIS client Client, defined as a user’s workstation or server with Avid ISIS client software that allows that system to mount workspaces Avid ISIS storage blade ISIS Storage Blade (ISB) (labeled i500, i1000, i2000, i4000, i8000) This hot swappable sled is accessible from the front of...
Page 23 The Avid ISIS documentation refers to IXS2000 and ISS2000 switches as v2.x hardware and IXS1000 and ISS1000 switches as v1.x hardware. Basic Avid ISIS 7500 | 7000 Shared Storage Network Hardware Rear view Front view...
Page 24: System Director
System Director System Director The System Director is 1U in size (see “System Director Front Panel” on page 24) and manages the metadata by storing directory information and file attributes. The System Director does not store the data used by share clients (for example media files), these data files are stored on the ISBs within the engine.
Page 25 System Director System Director Front View HALT RST Control panel System disk (ID 0) System disk (ID 1) The following table describes the control panel shown in the previous figure. System Control Panel Letter Component Description Universal Serial Bus (USB) port USB 2.0 device port on the front of the system supports one USB device.
Page 26: System Director Rear Panel
System Director System Control Panel Letter Component Description System Drive activity LED Indicates drive activity from the onboard SATA controller and blinks when either of the system drives is being accessed. System ID button When pressed it illuminates (blinks) blue and also illuminates an LED on the rear of the enclosure.
Page 27: Engine
Engine Engine The engine contains the ISBs, ISSs, IXSs, power supplies, and an internal midplane. The engine stores the data created and shared by the clients. The data is passed in and out of the engine through the switches. The engine contains: •...
Page 28: Engine Rear View
Engine Engine Rear View The following figure shows the rear of the engine in a configuration that contains the following: • Three power supplies (with fans) • Integrated Switch blade (ISS) • Integrated Expansion Switch blade (IXS) In a basic configuration containing two engines, each of the engines contains two ISS modules. The IXS module is used with an ISS module in an engine only when the configuration goes beyond two engines.
Page 29: Integrated Ethernet Switches
The connections on the ISS module are used for the following: • Management connection — used to configure the Avid ISIS 7500 | 7000 engine hardware during installation. This information is used by Avid representatives to originally configure your system before turning it over to you.
Page 30: Storage Configurations
Storage Configurations Activity Link 11 11 Management Engine interconnections connection In a basic configuration containing one or two engines, each of the engines contains two ISS modules. The IXS module is used with an ISS module in an engine only when the configuration goes beyond two engines.
Page 31: Chunk Size Support With Isb
Storage Configurations Chunk Size Support With ISB All ISBs (i500, i1000, and i2000) support the 512 KB chunk size. Although you must have the new v2.x switch hardware (ISS2000 and IXS2000) to use the 512 KB chunk size. Adding an ISB to the File System If you add an ISB (displays as an available storage element) to your file system, make sure you match the chunk size of the new storage element to the chunk size of the existing storage group.
Page 32: Mirrored Storage Groups, Single Isb Failure
Storage Configurations Clients should not access workspaces that are in the process of being moved when it is a 256 KB chunk size workspace being moved into a Storage Group with a 512 KB chunk size. Avid recommends that clients unmount these workspaces until the move is complete to avoid an unintentional access.
Page 33: Raid-6 Storage Groups, Single Isb Failure
Storage Configurations The following is a list of RAID workspace restrictions: • Requires a Storage Group with a 512 KB chunk size (256 KB chunk sizes are not supported). • Requires ISIS v2.x generation switches (ISS2000/IXS2000) in the ISIS Engines (these switches are also required for 512 KB chunk sizes).
Page 34: Raid-6 Storage Groups, Dual Isb Failure
Automatic Redistribution on Disk Failure After confirming the failure of an ISB, it is highly recommended that you initiate the remove redistribution process of the failed ISB immediately. There are two benefits to doing this: • First, immediately upon initiation of the remove redistribution, all new writes to the Storage Group have the full benefit of RAID-6 protection (dual-parity protection).
Page 35: Client
10 Gb Ethernet connection, communicates with the ISBs through the ISS to create, modify, and read files stored in the actual ISB. Avid ISIS 7500 | 7000 supports 330 clients (150 active clients), each using dual-stream video and up to 8 tracks of audio.
Page 36: Network Zone Configurations
Zone 3 — Instinct, Assist, certain editors (for example, Avid NewsCutter); typical formats include DV25, DV50/IMX-50, MPEG-2 proxy (2 Mb/s) • Zone 4 — Instinct, Assist; typical formats include DV25, MPEG-2 proxy (2 Mb/s) The following four examples show different types of Avid ISIS 7500 | 7000 configurations.
Page 37: Zone 1 Clients (Direct Connected)
1-Gb and 10-Gb connections of the ISS in the engine. The System Director also connects to both subnets via both ISS modules using a 1-Gb port. Avid ISIS 7500 \ 7000 Zone 1 Network Configuration Intel Pro 1000 Client systems...
Page 38: Zone 2 Clients (Indirect Connect) Configuration
Network Zone Configurations 1 Gb Ports in Zone 1 ISS1000 and IXS1000 Switches ISS2000 and IXS2000 Switches Number Two System Two System of ISIS One System Directors One System Directors Engines Director (failover) Director (failover) 108b a. This is due to the use of IXS switches instead of an ISSs. b.
Page 39 Network Zone Configurations Avid ISIS 7500 | 7000 Zone 2 Network Configuration Intel Pro 1000 Client systems MT/PT board in Zone 2 1 GB ethernet Zone 2 switch with two 10-Gb Ports VLAN 10 VLAN 20 10 GB ethernet 1 GB ethernet...
Page 40: Zone 1 And Zone 2 Clients Mixed Configuration
Network Zone Configurations Each VLAN on the switch is allowed to support up to 12 connections but the size of the Storage Groups and engine determine the overall client count. Changing the switch configuration to increase the number of clients on a single VLAN is not supported and can result in unpredictable system performance.
Page 41: Zone 3 And Zone 4 Client Configuration
Network Zone Configurations Avid ISIS 7500 | 7000 Zone 1 and Zone 2 Mixed Network Configuration Intel Pro 1000 Client systems MT/PT board in Zone 2 1 GB ethernet Zone 2 switch with two 10-Gb Ports VLAN 10 VLAN 20...
Page 42: Link Aggregation Support
Network Zone Configurations Avid ISIS 7500 | 7000 Zone 3 and Zone 4 Network Configuration Zone 4 Zone 4 clients corporate network (Layer 3 routed/switched) 1 GB Ethernet Avid Production Network (Zone 1, 2, and 3) House switch Zone 3...
Page 43: Cabling
Cabling Cabling For a list of cables qualified with the Avid ISIS system, see “Supported Cabling” on page 201. The following sections provide cabling information you should know when cabling your Avid ISIS stack. Connecting the Engine CX-4 Cable The CX-4 cable is referred to as the Avid engine interconnect cable. It connects the engines through the integrated Ethernet switches (ISS and IXS) to create the Avid ISIS stack.
Page 44: 10-Gb Link Aggregation Overview
3. Pull back with both hands to remove the cable. 10-Gb Link Aggregation Overview The 10-Gb Link Aggregation functionality supported by the Avid ISIS 7500 | 7000 software is described in the following sections. For a procedure on creating a Link Aggregation Group, see “Configuring a 10-Gb Link Aggregation Group”...
Page 45: Supported In Link Aggregation
Number of Groups Supported A link aggregation group refers to a number of links that combine together to form a single link aggregation. The number of link aggregation groups supported in Avid ISIS 7500 | 7000 is five. Number of Members Supported A link aggregation group can have a maximum of eight members.
Page 46: Recommended Topologies
Cabling The engine menu within the ISIS Management Console flashes a yellow warning triangle notifying you that a 10-Gb Link Aggregation link has changed. The specific engine displays a yellow warning circle, and the Switch Blade Status displays “1 Error(s).” Details on the engine switch displays a status of “Link Warning.”...
Page 47: Connecting The Isis Equipment
Connecting the ISIS Equipment This chapter explains how to rackmount and connect the system hardware. To do this, a system installation check list is provided to help you perform the installation in the correct order. The installation check list continues past the information in this chapter and points you to the correct area in this document or the ReadMe file to continue the installation.
Page 48: Rack-Mounting Examples
Rack-Mounting the Equipment Rack-Mounting Examples Avid supports more than one Avid ISIS rack configuration. You should have discussed the layout for your system with an Avid representative prior to purchase. The following examples show a few of the supported rack configurations. Single Rack - Two Engines - One System Director System Director...
Page 49 Rack-Mounting the Equipment Single Rack - Four Engines - One System Director Switch System Director MGMT MGMT Engines MGMT MGMT MGMT MGMT...
Page 50: Installing Rack-Mount Rails And Brackets
Rack-Mounting the Equipment Dual Rack - Four Engines - Failover System Rack 1 Switch Rack 2 System Directors Engines MGMT MGMT MGMT MGMT MGMT MGMT Installing Rack-Mount Rails and Brackets The System Director is designed for 19-inch (483-mm) rack configurations and requires one EIA rack units (1U), or 1.75 inches (44.45 mm) of rack space.
Page 51: Rack-Mount Requirements
Rack-Mounting the Equipment The System Director is designed to be installed horizontally in a rack. Installing the System Director on an angle or in a sloped console causes the internal drives to wear faster than the intended life of the drive. To ensure the stability of the rack enclosure, start with heaviest equipment installed at the bottom of the rack enclosure.
Page 52: Positioning The Server In The Rack
Rack-Mounting the Equipment Make sure your rack enclosure is stable enough to prevent tipping over when one or more Avid ISIS servers are extended on the sliding rails. • Circuit Overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring.
Page 53: Separating The Slide Rails
Rack-Mounting the Equipment Separating the Slide Rails You need to separate the slide rails and attach the inner “movable” section to the System Director and the outer “fixed” section to the rack rails. To separate the slide rails: 1. Slide the slide rail completely open. 2.
Page 54: Attaching The Outer Rails To A Square-Hole Rack
Rack-Mounting the Equipment Attaching the Inner Slide Rails 3. Repeat this procedure to attach the other inner slide rail on the other side of the server. Attaching the Outer Rails to a Square-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails”...
Page 55 Rack-Mounting the Equipment Positioning the Outer Slide Rail with the Front Rack-Mounting Rail 3. Push the outer rail towards the outside of the rack, to secure the outer rail in place Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4.
Page 56: Attaching The Outer Rails To A Round-Hole Rack
Rack-Mounting the Equipment Securing the Outer Slide Rail to the Rear Rack-Mounting Rail 6. Repeat this procedure to attach the second outer slide rail on the other side of the rack. Attaching the Outer Rails to a Round-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails”...
Page 57 Rack-Mounting the Equipment 2. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration. Positioning the Round Hole Adapter 3.
Page 58: Securing The System Director In A Rack
Rack-Mounting the Equipment Securing the Outer Slide Rail to the Rack-Mounting Rail 5. Adjust the outer slide rail bracket assembly to the rear mounting rail. 6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.
Page 59: Mounting The Engine
Rack-Mounting the Equipment Front Panel Screws Rack enclosure front mounting rail Mounting the Engine Lifting the engine with the blades and power supplies installed can cause an injury. The engine must have the blades and power supplies removed prior to lifting. Avid recommends that two people be used whenever lifting the empty engine.
Page 60: Installing Blades And Power Supplies
Installing Blades and Power Supplies 4. Screw the engine to the front of the rack through the ears of the engine as shown in the preceding figure. Installing Blades and Power Supplies Once the engine has been mounted you can install the power supplies and blades. Only trained Avid technicians should remove and replace the power supply when power is applied to the system.
Page 61: Installing Ixs And Iss Switches
Installing Blades and Power Supplies 4. Push the plastic handle (with drive size label) closed, to lock the ISB into the slot. 5. Repeat step 1 through step 4 until all blades are installed. 6. Carefully unpack each power supply. Avid recommends that two persons be used to install the power supplies.
Page 62: Connecting A Keyboard, Monitor, And Mouse
Connecting a Keyboard, Monitor, and Mouse To install your IXS or ISS: 1. Unpack the switch and insert the switch edges into the internal engine slides. 2. Carefully push the switch into the midplane of the engine until the connection is made. 3.
Page 63: Connecting The Optional Application Key
The three power supplies “load share” to allow the balanced distribution of V ac power into each Avid ISIS 7500 | 7000 engine. Usually, a minimum of two of the three power supplies must be operational at one time for the engine to function properly. The fans in each power supply cool the supply and provides airflow for the engine.
Page 64: Connecting Power Cords
Connecting Power to Equipment Each power supply is rated at 5 amps of current capacity at 120 Vac. You can have up to one power supply from each of the three engines on one 20-amp circuit. This allows the system to continue running if one of the three power supplies fails, with the two remaining load-sharing power supplies drawing slightly less than 10 amps.
Page 65: Three 20-Amp V Ac Circuits For Three Engines
Connecting Power to Equipment Three 20-Amp V AC Circuits for Three Engines When you are using three 20-amp circuits for three engines, they are configured as follows: Basic Power Connection for Three ISIS Engines Engine Engine Engine 20 Amp 20 Amp 20 Amp Three 20-Amp V AC Circuits for Two Engines When using three 20-amp circuits for the engine, they are configured as follows:...
Page 66: Two 20-Amp V Ac Circuits For Two Engines
Connecting Power to Equipment The 20-amp circuits shown for the System Directors should remain the same for both the three and two 20-amp circuit examples. Two 20-Amp V AC Circuits for Two Engines The following configuration is not recommended by Avid, but some locations might need to connect in this manner.
Page 67: Connecting Isis Hardware
The 64-bit System Directors introduced in Avid ISIS 7500 | 7000 v2.0 can be used with v2.x and v1.x generation switches in the engines. The two v2.x switches are branded with an IXS2000 and ISS2000 silk-screen.
Page 68: Engine Configuration V2.X Hardware Guidelines
Use the following list to help you when you connect the System Director, laptop for configuration, and clients to the Avid ISIS 7500 | 7000 system. • A laptop (or any computer running a Windows operating system) is used in the following examples for configuring the engine at the beginning of the installation or for maintenance by an Avid representative.
Page 69 6. You are asked for the default password. Type se-admin The Avid ISIS 7500 | 7000 Integrated Switch Blade page appears. 7. Type the following into the Chassis Configuration window: Starting IP addresses. Enter the IP addresses for both subnets, see “IP Addressing...
Page 70: Two-Engine Stacking
Connecting ISIS Hardware If your network has a network time protocol (NTP) server, you can enter the IP address of that server in the Chassis Configuration window. NTP Server 1 is for the primary NTP server and if you have a secondary NTP server, enter the secondary IP address in NTP Server 2.
Page 71 Connecting ISIS Hardware 4. Click Add and wait for the progress bar to complete. 5. Connect the interconnect cable from the left side of the stack to the new engine. The switch then picks up the addresses and stacking information. Wait 5 minutes and refresh the page.
Page 72: Three- To Twelve-Engine Stacking Summary With V2.X Switches
Agent Web pages for the engines, use your laptop through the Management port or the Switch Agent Web through the Avid ISIS 7500 | 7000 software on your System Director. Information on installing the software on the system Director is described in “Software...
Page 73: Three- To Twelve-Engine Connections With V2.X Switches
Connecting ISIS Hardware IXS2000 Engine Port Numbering IXS module 11 11 Management connection 11 Engine interconnections Avid strongly recommends you keep your engines and IP addresses in order in conjunction with the order of the ports used on the IXSs. When the IP address of the engines are in order with how they are mounted in the rack, support personnel can better identify the connections and components in the network.
Page 74 6. You are asked for the default password. Type se-admin The Avid ISIS 7500 | 7000 Integrated Switch Blade Window appears. 7. Type the following into the Chassis Configuration window: Starting IP addresses. Enter the IP addresses for both subnets, see “IP Addressing...
Page 75 Connecting ISIS Hardware 8. Click Submit. A Dialog box might appear with an informational warning and can be disregarded. The first engine is now properly addressed. 9. Click Add/Remove chassis to go to the Add a Chassis page. 10. Click Add and wait for the progress bar to complete.
Page 76 Connecting ISIS Hardware 11. Immediately attach an interconnect cable from port 1 of the left IXS to the left ISS interconnect port of the second engine. Left Subnet Twelve-Engine Connections Third engine Fifth engine Seventh engine Second engine Fourth engine Sixth engine 11 11 Eighth engine...
Page 77 Connecting ISIS Hardware It is not mandatory that you connect each engine to the exact ports shown in the illustration. The order of the ports and engines shown was suggested just to keep the stack logically organized. 12. Verify that the switch was added to the stack successfully. The serial number of the new engine appears in the Add/Remove Chassis list after a few moments when the switch is successfully added.
Page 78: Hi-Gig Link Aggregation Group
Connecting ISIS Hardware Right Subnet Twelve-Engine Connections Third engine Fifth engine Seventh engine Second engine Fourth engine Sixth engine 11 11 Eighth engine Tenth engine Twelfth engine Ninth engine Eleventh engine MGMT MGMT 4. Attach the System Director to client port and assign an appropriate IP address for the right subnet.
Page 79 Connecting ISIS Hardware To enable link aggregation: 1. Go to any left subnet Switch Agent Web page. Notice on the left hand column of the System page there is an option Hi Gig Link Aggregation with an Enable/Disable radio button. 2.
Page 80: Installing Software And Configuring 10-Gb Link Aggregation
Installing Software and Configuring 10-Gb Link Aggregation This chapter describes how to connect and configure the System Director and other Avid ISIS hardware. Since the number of different configurations are endless, it uses a configuration with four engines and one System Director as an example. If you have questions, please call your Avid representative or your local ACSR.
Page 81 IP Addressing Overview The following figure shows the front and rear view of a engine. Use the following two figures and bulleted list to understand how static IP addresses are assigned to each engine. Front and Rear of a Engine Upper left Lower right Left side...
Page 82 IP Addressing Overview When you assign subnet addresses internally and have more than one engine, all ISSs and IXSs on the left side of the rear of the engine are on one subnet, while all ISSs and IXSs on the right side of the rear of the engine are on the other subnet.
Page 83: Configuration Overview
Configuration Overview Second Engine Internal Static IP Address Assignments ISB 0 ISB 1 ISB 2 ISB 3 192.168.10.27 (left side) 192.168.10.28 (left side) 192.168.10.29 (left side) 192.168.10.30 (left side) 192.168.20.27 (right side) 192.168.20.28 (right side) 192.168.20.29 (right side) 192.168.20.30 (right side) ISB 4 ISB 5 ISB 6...
Page 84: Software Installation
The Avid ISIS 7500 | 7000 product documentation is in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS 7500 | 7000 before you can access the PDF documentation.
Page 85 Software Installation Avid highly recommends that you click the Documentation link. This displays the ReadMe file that provides the latest information regarding the Avid ISIS 7500 | 7000 system. You must have Adobe Reader installed to view the PDF. 6. Select ISIS 7500 | 7000 System Director from the “Select Software Package” menu.
Page 86 ISIS 7500 | 7000 System Director — Selects the ISIS 7500 | 7000 software kit. Select this menu item to install the Avid ISIS 7500 | 7000 software on the System Director. This software cannot be installed on the same server as the File Gateway’s software.
Page 87 These SNMP monitoring agents are used with an OpenNMS user interface to support the Avid System Monitor. Avid System Monitor is an option for ISIS 7500 | 7000 systems covered by the “Avid Uptime Support” contract option. The software required for the monitoring solution is provided as part of the Avid PS installation engagement.
Page 88: Product Recovery Needs To Be Copied To The Usb Flash Drive
Software Installation Installer Dialog Box (Continued) Selection Function Avid recommends that you read all the information in the ReadMe file thoroughly before installing software or attempting to use the Avid ISIS system. This ReadMe provides information that is not in the other Avid ISIS documentation. Search the Avid Knowledge Base for the most up-to-date ReadMe file, which contains the latest information that might have become available after the documentation was published.
Page 89: Activating The License Key
Software Installation Activating the License Key You need to activate your Avid ISIS software before you can make an Active File System. After installing your software, see “Avid ISIS Software Licensing” on page 107 Previous versions of Avid ISIS software use an application key plugged into the System Director to allow clients to connected to the ISIS infrastructure.
Page 90 Software Installation To create an Active File System: 1. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS System Director and select Control Panel. 2. Click Stop System Director. The Configure File System button becomes active. 3.
Page 91: Binding The Storage Managers
After you have created an Active File System you need to bind the Storage Managers using the Management Console. If you have more than one Engine in your ISIS 7500 | 7000 configuration, they appear listed in the Storage Manager page. One or multiple Storage Managers can be bound.
Page 92: Checking The Status Of The System Director
Software Installation To bind the Storage Managers: 1. Type https://IP address of System Director:5015 in your browser. If already logged into the System Director, click the Management Console icon in the Launch Pad. 2. Log into the System Director and access the Management Console. The default Management Console Administrator password is blank (no password).
Page 93: Installing Software On The Engines
Software Installation 2. Start or stop the System Director by clicking one of the following icons in the ISIS Launch Pad. Click the blue square icon to stop the System Director. Click the blue triangle icon to start the System Director. Installing Software on the Engines After you have loaded new software on the System Director you need to upgrade the software on the engines.
Page 94 Software Installation The default Administrator password is blank. The ISIS Management Console opens. 3. Click Engine. 4. Select the all the Engines in the Engine list. 5. Click Upgrade Switches. The Upgrade Switch Blades window opens.
Page 95 Software Installation 6. Select the upgrade .tgz file, and click Upgrade. After all the Switch Blades are updated, upgrade the Storage Blades. Upgrading switches takes approximately 25 minutes for ISS1000 and IXS1000 switches, and 10 minutes for the v2.x switch hardware (ISS2000 and IXS2000). You should upgrade switches on all your engines at the same time.
Page 96: Engine Does Not Appear In Add Engine List
Software Installation Refresh Details The Status for the upgrade is shown in the Details pain at the right of the window. Click the Refresh button whenever you want the updated upgrade Status. When the Status is empty, the upgrade is complete. Other ways to view the installation status is to use the Monitor Tool, the color indicator in the System Overview Toolbar, and the Storage Blade Status column.
Page 97: Check Switch Ip Address
Software Installation To troubleshoot why an engine did not appear in Add/Remove page: 1. Reseat the interconnect cables; both sides of the interconnect should have a green solid link light when powered on. If not: a. Remove the cable. b. Click Add chassis. c.
Page 98: Loading Client Software
Software Installation Loading Client Software You can load the Client software in several ways: • You can take the software kit to each client separately and load it from the USB. • You can store the client software somewhere on the corporate network and allow everyone who needs the software to gain access to it and load it.
Page 99 Software Installation 6. Click the appropriate client installer. The installer might ask if you want to save or run the installation software; either is acceptable. If you were able to access the Management Console it means that your client already has Flash installed.
Page 100: Configuring Client Software
Software Installation The Macintosh client software installs an Avid_Uninstall folder. Use this folder only when you want all of the Avid client files removed; including the preference files. 7. Install the client software following the on-screen prompts. Accept the defaults when uncertain of any choices.
Page 101 Software Installation 3. The first time you login, you might need to select a Remote Host (Avid ISIS system). For information adding a remote host, see the Avid ISIS Client Manager Guide. 4. Select the ISIS system in the Systems panel. 5.
Page 102: Adding A Remote Host For Zone 3 And 4 Clients
Adding a Remote Host for Zone 3 and 4 Clients (Macintosh) Type your Avid ISIS account name in the Username text box, and type your password in the Password text box. When the connection is successful: Workspaces you have been given access to are listed in the Workspaces list. The Client Manager buttons become active.
Page 103: Avid Interplay Authentication
Avid Interplay Authentication 3. In the text box, type the actual server name or IP address of the Avid ISIS System Director to which you want to connect. You cannot use the virtual server name or the virtual IP address of the remote host. 4.
Page 104 Configuring a 10-Gb Link Aggregation Group If you connect the 10-Gb link cables before you have configure the link aggregation in the ISIS Management Console, you will create network loops. 2. Open the Switch Blade Agent (see the Avid ISIS Administration Guide). Click Switch Blade in the Management Console and double-click on the Switch Blade to open the switch agent page.
Page 105 Configuring a 10-Gb Link Aggregation Group 6. Select the serial number of the ISS you want to use for your new link aggregation group and click Continue. A minimum of two ports must be selected. If you make a mistake on your link aggregation group, click “Delete configuration” and select Left, Right, or Both to remove the link aggregation configuration.
Page 106 Configuring a 10-Gb Link Aggregation Group 10-Gb link aggregation ports Engines MGMT MGMT MGMT MGMT...
Page 107: Avid Isis Software Licensing
Avid ISIS Software Licensing When installing a new Avid ISIS system, you need to activate the ISIS software with the Avid License Control tool. If you have a dual System Director environment, you need to repeat the procedure for each System Director. If you are upgrading from an earlier version of Avid ISIS software which uses the USB application key (dongle), you can continue to use that application key with your software upgrade.
Page 108: What You Need To Activate The Isis Software License
What You Need to Activate the ISIS Software License What You Need to Activate the ISIS Software License Identification (ID) Numbers Where you can find them: Activation ID The Activation ID is provided on an Activation ID and System ID card shipped with your new ISIS system.
Page 109 License Activation Using an Internet Connection After your Avid software is activated, the License Profile tab displays your System ID, Activation ID, and Device ID. 3. Click Activate next to the Avid ISIS software. 4. Select “I am connected to the Internet and will use this computer” and then click Continue. If you select “I am not connected to the Internet and will be using another computer that is connected to the Internet”...
Page 110: License Activation Without An Internet Connection
Activate your software license on your second System Director. If you have purchased a “failover” System Director for the ISIS 7500 | 7000, both System Directors use the same System ID in a dual System Director configuration. You do need a separate Activation ID for each System Director.
Page 111 License Activation Without an Internet Connection To activate the ISIS software license from a separate computer: 1. Locate your System ID and Activation ID card included with your new System Director. 2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid License Control.
Page 112 Activate your software license on your second System Director. If you have purchased a “failover” System Director for the ISIS 7500 | 7000, both System Directors use the same System ID in a dual System Director configuration. You do need a...
Page 113: Deactivating The License
Deactivating the License Deactivating the License You must deactivate your ISIS software license when replacing the System Director so you can use the license on your new System Director. If you need to deactivate the ISIS software you must have an Internet connection to deactivate the software and its options. Deactivating the ISIS System Director software: 1.
Page 114: Configuring Two Stacks Of Isis Engines
Configuring Two Stacks of ISIS Engines This chapter explains how to configure your ISIS engines into two Management Domains (stacks); typically when setting up your ISIS environment with more than twelve engines. The standard ISIS configuration supports up to twelve engines with one or two System Directors. ISIS environments typically are configured with two System Directors for redundancy protection against data loss.
Page 115: Isis Two Stack Configuration
ISIS Two Stack Configuration • Two stacks are linked by 10 Gb Ethernet connections using external switches (EXS) For a list of supported external Ethernet switches, see the Avid ISIS ReadMe • Each VLAN must use the same number of 10 Gb connections on the external switches between each stack ISIS Two Stack Configuration Each stack, regardless of the number of engines, is configured into two subnets (VLAN 100 and...
Page 116 ISIS Two Stack Configuration Two Stack Configuration (Option 1) 10 Gb connection to zone 2 switch Left side Right side (default subnet 100) (default subnet 200) 10 Gb connection 10 Gb connection to house network to house network 4 x 10 Gb 4 x 10 Gb External 10 Gb External 10 Gb...
Page 117: External Switch Link Aggregation Connection Guidelines
ISIS Two Stack Configuration External Switch Link Aggregation Connection Guidelines The following table provides the recommended number of 10-Gb link aggregation connections between ISIS Management Domains when configuring more than twelve engines. Typically, you would not use more than one stack if your site has twelve engines or less. If planning on more than twelve engines, it is recommended that you set up your initial ISIS environment with two stacks.
Page 118: Ip Address Classes
ISIS Two Stack Configuration IP Address Classes You need a subnet with enough IP addresses to accommodate the number of engines, clients, and devices you are connecting to your ISIS shared storage environment. A Class C network typically provides 254 usable addresses. Your shared storage environment might need a larger block of IP addresses than a Class C network provides.
Page 119 ISIS Two Stack Configuration Each engine uses 17 IP addresses on two subnets. The following table shows an example of the starting and ending IP addresses for 24 engines on two VLANs. Starting and Ending Engine IP Addresses for Two Stacks VLAN 100 Subnet VLAN 220 Subnet VLAN 100 Subnet...
Page 120: Static Ip Addresses Available
Connecting Two Stacks of Engines VLAN 100 Subnet VLAN 220 Subnet VLAN 100 Subnet VLAN 200 Subnet Stack 1 Stack 1 Stack 2 Stack 2 Engine 11 Engine 11 Engine 11 Engine 11 192.168.100.180 192.168.200.180 192.168.101.180 192.168.201.180 192.168.100.196 192.168.200.196 192.168.101.196 192.168.201.196 Engine 12 Engine 12...
Page 121: Setting-Up Two Stacks
“Configuring a 10-Gb Link Aggregation Group” on page 103). 3. Upgrade your software if you are currently on an earlier ISIS 7500 | 7000 software version before setting up the Storage Groups in the separate Management Domains (see “Avid ISIS 7500 | 7000 Upgrade Guidelines”...
Page 122 Connecting Two Stacks of Engines To disassemble the existing stack: 1. Upgrade to the latest ISIS software on the existing stack. 2. Remove all 10-Gb Link Aggregation cables (if needed). 3. Disable all 10-Gb Link Aggregation groups (“Enable/Disable”) in the stack, see “Configuring a 10-Gb Link Aggregation Group”...
Page 123 Connecting Two Stacks of Engines 9. Avid recommends running the Switch Diagnostics on stack 2 to make sure there are no errors. 10. Create the 10-Gb Link Aggregation groups in the stack that will be used to connect to the external switches (EXS).
Page 124: Configuring The System For Failover
Configuring the System for Failover This chapter explains how to enable the software for a failover using two System Directors. For true redundancy it is recommended that you connect the second System Director to a different engine than the first System Director. The Active and the Standby System Directors must be the same model server, you cannot mix SR2400s, SR2500s, and AS3000 servers.
Page 125: Enabling A System Director
Setting IP Addresses for Crossover Link Enabling a System Director To enable a failover system for Avid ISIS: 1. Connect two System Directors (using straight or crossover cable) as shown in the following figure. MGMT MGMT MGMT MGMT 2. Enable the software on both systems, see “Configuring the System for Failover”...
Page 126: Configure A Failover Connection
Configure a Failover Connection To set IP addresses: 1. Go to Start > Control Panel > Network Connections for each System Director. 2. Set the Existing System Director to the following TCP/IP addresses for ports 1 and 2: Onboard Ethernet port 1 (ETH1) - 192.168.1.1 netmask 255.255.255.0 Onboard Ethernet port 2 (ETH2) - 192.168.2.1 netmask 255.255.255.0 3.
Page 127 Configure a Failover Connection 3. Click Stop System Director. The Configure File System button becomes active. 4. Click the Change button beside the Virtual System Director Name and type a name in the Virtual System Director Name text box and click OK. The same virtual name must be assigned to both System Directors.
Page 128 Configure a Failover Connection 6. (First new System Director) Select Create Active File System and click OK. If you already have a running System Director do not create a new file system and skip this step. If you create a new file system on a System Director that already has a file system all of your existing data will be lost.
Page 129 Configure a Failover Connection Enable Dual System Director Configuration 9. Select “Enable Dual System Director Configuration.” 10. Configure the Virtual Addresses on both systems by doing the following: a. Choose two unused static IP address that are used as the Virtual IP addresses for both System Directors.
Page 130 Configure a Failover Connection To set up the resiliency connection on the Standby System Director: 1. Load the ISIS software on the Standby System Director as described in “Loading the Software” on page 2. Stop the Standby System Director, click System Director Control Panel from the ISIS Launch Pad or Start >...
Page 131 Configure a Failover Connection Enable Dual System Director Configuration 6. Select “Enable Dual System Director Configuration.” 7. Configure the Virtual Addresses on both systems by doing the following: a. Choose two unused static IP address that are used as the Virtual IP addresses for both System Directors.
Page 132 Configure a Failover Connection To validate the connections: 1. Validate the crossover connections by clicking Validate Send on the Active System Director and Validate Receive on the other System Director. 2. On the Sending System Director, you see the Red Box turn Green for each connection. Green The numbers in the Packets Received boxes indicate the number of packets received from the first System Director On the Receiving System Director you see the packets received...
Page 133 Configure a Failover Connection 4. Repeat this validation procedure clicking Validate Send on the Standby System Director and Validate Receive on the other System Director. Verify you are getting the same results (green indicators and correct number of received packets). 5.
Page 134: Stopping And Restarting The System Directors
Stopping and Restarting the System Directors Stopping and Restarting the System Directors In a ISIS 7500 | 7000 failover configuration, you can stop the Active System Director and watch the Standby System Director become the Active System Director. When you restart the System Director that was previously Active, that System Director now becomes the Standby System Director.
Page 135: Binding Order For Health Monitoring
Binding Order for Health Monitoring Click the blue square icon to stop the System Director. Click the blue triangle icon to start the System Director. To stop and start the System Director using the ISIS Control Panel: 1. Click Control Panel icon in the Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel.
Page 136 Binding Order for Health Monitoring To set the network connection bindings order: 1. On the System Director, click Start > Settings > and double-click Network Connections. 2. Click the Advanced menu in the Network Connections window and select Advanced Settings. 3.
Page 137: Status Leds And Stacking Problems
Status LEDs and Stacking Problems This chapter provides an explanation of the light-emitting diodes (LEDs) located on the different sections of the Avid ISIS engines. It also provides a information on how to recover from a stacking problem. The following sections are included: •...
Page 138: Led Summaries
LED Summaries ISB as seen on front (not to scale) Status LEDs LED Summaries When determining errors, the status LED blinks at one of the following three rates or stays On (on solid). • Slow: 0.5 Hz • Medium: 2.0 Hz •...
Page 139 LED Summaries ISB LED Summary Color and Blink Speed Status Green – slow Starting the operating system Green – fast Degraded state Green – on solid System is operation as expected Amber – slow, all ISBs asynchronously No engine configuration Amber –...
Page 140: Recovering From Stacking Problems
Recovering from Stacking Problems Software Installation LED Reporting Color and Blink Speed Status Amber – ½ second interval Installation starting, installing in phase 0 Amber – 1 second interval Installation in phase 1 Amber – 2 second interval Installation in phase 2 Amber –...
Page 141: Rebuilding The Stack
Recovering from Stacking Problems The switch and storage blade password is and the System Director password is se-admin is-admin 8. The switch restarts. When the switch starts up, it has IP address “192.168.10.26” and the password is reset to default. 9.
Page 142 Recovering from Stacking Problems When the switch starts, it has IP address “192.168.10.26” and the password is reset to the default. Through the Switch Agent, configure the switch with the proper IP address range, netmasks, time zone, passwords, see “Setting-Up Network Addresses In the Stack” on page 9.
Page 143: Avid Isis 7500 | 7000 Upgrade Guidelines
Avid ISIS 7500 | 7000 Upgrade Guidelines This appendix provides a summarized list of what tasks need to be performed when upgrading Avid ISIS 7500 | 7000. All Avid ISIS upgrades are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR).
Page 144: Software Upgrade
Software Upgrade 3. Ping each System Director on both subnets (left and right, not the crossover paths). Each System Director should be accessible via both paths from any client or switch on the Avid ISIS system. 4. Ping the default gateway on the left and right network from System Director and ISSs. This should be accessible from any point in the network.
Page 145 Software Upgrade To upgrade Avid ISIS 7500 | 7000 v2.1.1 and later, you need to upgrade the clients before you upgrade the infrastructure. This is necessary because ISIS client software before v2.1.1 is not supported in the ISIS v2.1.1 and later infrastructure. Although, v2.1.x client software is supported in v1.4 and later infrastructures.
Page 146: Component Requirements From Previous Releases
Software Upgrade Component Requirements From Previous Releases The following is list of items outside the ISIS software that you might need to update depending on the current version of your ISIS software. If you are setting up a new ISIS system or updating an ISIS environment that is already at v2.2.2, continue with “Upgrades to v4.x”...
Page 147 Software Upgrade 6. Click Apply. 7. Follow the screen prompts accepting the defaults and License agreement. 8. Once the installation is complete, click Finish. 9. If you have upgraded from ISIS 7000 v2.x, copy your metadata from the old location used in the previous release, to the new location on both the Active and Standby System Director, “Copying the Metadata to the New Default Location On the System Director”...
Page 148: Copying The Metadata To The New Default Location On The System Director
Partition0 Partition1 PartitionDump.bin Old v2.x metadata location D:\Program Files\Avid Technology\AvidUnityISISSystemDirector New v4.x metadata location D:\Program Files\Avid\ISIS System Director 4. Start the System Director Service. If there is an error upgrading the metadata, the System Director restarts and then fails again.
Page 149: Avid Isis Software Installation From The Usb Flash Drive
Customer Success immediately if encountering any issues with importing metadata. The old v2.x metadata location is: D:\Program Files\Avid Technology\AvidUnityISISSystemDirector The file is copied to a location used by the Active System Director and its extension is changed from bin to import.
Page 150 Software Upgrade 3. Insert the USB flash drive with software kit into any of USB ports on your Active System Director. You can run the software installer from the USB flash drive. The advantage of copying the software kit to the Avid ISIS is that you have easy access to kit files if you should ever them in the future.
Page 151: Intel Network Driver And Bios Update
Software Upgrade 19. Repeat these steps if you are setting up a Standby System Director. 20. Install your Avid ISIS client software. For more information, see the Avid ISIS 7000 Client Guide. Intel Network Driver and BIOS Update Avid has qualified an Intel system BIOS upgrade on the 64-bit System Director (SR2500). This BIOS and Intel Pro driver upgrade combination corrects a condition where the network connection fails during a restart.
Page 152 Software Upgrade This RAID controller driver is available from two locations: • Download the Intel hardware RAID controller SROMBSAS18E update package from (http://www.avid.com/US/support/downloads). • This version of the Intel driver has been added in the Avid ISIS software installer kit in \Firmware\ISIS 7000\Intel\SR2500_Intel_Disk_Controller_Driver folder.
Page 153: Record Ip Addresses On The System Director
Software Upgrade 7. Click Update Driver in Driver tab. 8. In Hardware Update Wizard, do not let Windows select the driver: a. Select “No, not at this time” and click Next. b. Select “Install from a list of specific location (Advanced)” and click Next. c.
Page 154: System Director Intel Pro Driver Configuration Update
Software Upgrade To record the current IP addresses used by the System Director: 1. Open a command window on the System Director. Click Start > Programs > Accessories > and select Command Prompt. 2. Type in the Command Prompt window. ipconfig /all >...
Page 155 Software Upgrade The Properties dialog window opens. 10. Click Configure. 11. If prompted, click Yes to proceed. The Intel Pro Server Adapter Properties dialog box displays. 12. Click the Advanced tab. Change the configuration as described in one of the following two steps. The dialog boxes in these steps are based on the version and driver installation.
Page 156 Software Upgrade 14. (Option) If your Server Adapter Properties dialog box display looks like the following, change the configuration as described after the screen capture. a. Click the Performance Options in the Setting list. b. Click Properties. c. Click Flow Control and set the Value to off. d.
Page 157: Post Upgrade System Verification
Post Upgrade System Verification Post Upgrade System Verification After upgrading a system it is important to do a series of checks to verify that all upgraded components are functioning optimally. To verify the upgrade: 1. Verify network connectivity for all components: a.
Page 158 Post Upgrade System Verification b. Click Setup. c. Set “Path to Test” to a mounted ISIS workspace letter. (Check in my computer if not sure) Make sure its an ISIS workspace and not the internal C: drive. d. Set the duration to 10 minutes. e.
Page 159 Post Upgrade System Verification 10-Gb clients that are not bandwidth limited should expect at least 500 MB/sec for reads and at least 200 MB/sec for writes in the Path Diag tool. 5. While Path Diag is running check the system to make sure that there are no Network Degraded status indications.
Page 160: Preupgrade Information
Preupgrade Information Preupgrade Information Gather the following information before the upgrade. This information is critical to troubleshooting an Avid ISIS. • Current Avid ISIS software version • Avid ISIS Administrator password • Switch agent password • Number of Avid ISIS engines •...
Page 161: Isis Engine/Switch Information
Preupgrade Information Administrator Password IP address Left ISIS IP Address Left Default Gateway Right ISIS IP Address Right Default Gateway First failover IP address Second failover IP address System Director 2 Host name Administrator Password IP Address Left ISIS IP Address Left Default Gateway Right ISIS IP Address Right Default Gateway...
Page 162 Preupgrade Information First Left ISB IP: First Right ISB IP: Left IXS IP: Right IXS IP: Engine #2, Serial Number Left IXS/ISS IP: Right IXS/ISS IP: External Zone 2 switch External Zone 2 switch IP address (if attached): IP address (if attached): Engine #3, Serial Number Left ISS IP: Right ISS IP:...
Page 163 Preupgrade Information Engine #7, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch External Zone 2 switch IP address (if attached): IP address (if attached): Engine #8, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch External Zone 2 switch IP address (if attached): IP address (if attached):...
Page 164: On Site Spares
Preupgrade Information External Zone 2 switch External Zone 2 switch IP address (if attached): IP address (if attached): On Site Spares List all Avid ISIS spare parts that are onsite: Spare Components and Cables Part Quantity Firmware Version (if known) ISBs ISSs v1.x or v2.x (ISS2000) hardware...
Page 165: Additional Spares For A Comprehensive Spares Parts List
Preupgrade Information • 2 — ISBs • 1 — XFP and SFP+ (used with external switches) Additional spares for a comprehensive spares parts list: • If Cisco switches are in use: 1 Xenpack, 1 SC-LC cable • If Foundry switches are in use: 1 additional XFP, 1 LC-LC cable...
Page 166: Avid Isis Upgrade Utility
Avid ISIS Upgrade Utility This appendix describes the user interface of the Avid ISIS Upgrade Utility. The Avid ISIS Upgrade Utility (AvidUnityISISTools.msi) can be found on the Avid ISIS 7000 software kit in folder. This utility is an application for upgrading the \AvidISISUtilities\ISIS 7000\ ISS and ISB firmware.
Page 167: Software Component Design
Overview and Requirements • Provides the capability of monitoring the install status of every device currently in install process. • Provides the capability of viewing the install log information of each device individually. Software Component Design The Avid ISIS Upgrade Utility is composed of the following components: •...
Page 168: Software Interface
Software Interface Software Interface The software interfaces with the storage devices through the switch agents with HTTP requests. The application is provided with a graphical user interface which is described in the following sections. The Avid ISIS Upgrade Utility main window displays when the application is started and is divided into three sections: •...
Page 169: Ftp Server Section
Software Interface Avid ISIS Upgrade Utility Window FTP Server Section The FTP Server Section contains the following functions: • Add installer package to the FTP root directory • Remove installer from the FTP root directory • Select installer to be sent to the storage device •...
Page 170: Install Control Section
Software Interface Install Control Section The Install Control Section contains the following functions: • The device information table: IP Address Device type Install Status Version Revision Current version of the firmware package running on the device • Table operation buttons: Add button adds new entries to Device Information table.
Page 171: Running The Avid Isis Upgrade Utility
Running the Avid ISIS Upgrade Utility Running the Avid ISIS Upgrade Utility The Avid ISIS software kit includes the Avid ISIS Upgrade Utility application and runs on the Avid ISIS System Director. To install an upgrade package: 1. Insert the USB with the Avid ISIS software into a laptop and double-click AvidUtilityISISTool.msi located in the following location.
Page 172 Running the Avid ISIS Upgrade Utility 6. Click Discover to retrieve information on all the available devices. 7. Select the devices you want to update. (Click the check-box beside the IP Address device entries in the table.) 8. Click Start Install to begin installing the selected package to the selected devices. The Start Install button is only enabled when an install package and at least one device entry are selected.
Page 173: Avid Isis Recommended Maintenance
Avid ISIS Recommended Maintenance The following maintenance recommendations are not meant to be a troubleshooting guide but more of a care and monitoring checklist for Avid ISIS. Typically the Avid ISIS does not need to be power cycled. All components of the ISIS stack can individually be replaced or restarted without interfering with the operation of ISIS stack.
Page 174 Daily Maintenance The Status column in the Storage Elements report the status of the storage element logged by the System Director. (The Status line in the Details area reports the same information.) When the storage element maintains a working status, the Administrator tool displays no entries in the Status field.
Page 175: Weekly Maintenance
Weekly Maintenance If the event log indicator is not green, check the Windows Event logs on the Standby System Director • Check that the Avid ISIS Workspaces have “Free Space” available: Open the ISIS Management Console and click Workspaces, see “Minimum Storage Space Requirement”...
Page 176: Monthly Maintenance
Monthly Maintenance Monthly Maintenance You should test a failover on a monthly basis. It is estimated to take 1 hour to perform this function. • Take a snapshot — The ISIS Snapshot tool collects information currently displayed by the ISIS Management Console and the Avid ISIS System Director Control Panel. Open the ISIS Management Console and click Logging >...
Page 177: Saving Isis Metadata
Saving ISIS Metadata If a firmware upgrade must be done and a redistribution in progress, do the following: 1. Suspend the active redistribution using the Advanced Commands in Workspace window. 2. Verify that the Workspace displays “redistribution suspended” in the Status column and all other workspaces do not have “redistribution in progress”...
Page 178: Available Utilities
Available Utilities Available Utilities The following is a list of headings in the Avid ISIS Administration Guide that describe other utilities and tools for monitoring and troubleshooting. • Avid ISIS System Director Control Panel • ISIS Management Console Changing the Administration Password Setting up Error Notification Avid ISIS Snapshot Tool Using the Profile Tool...
Page 179: Status Indicators And Troubleshooting
Available Utilities read/write throughput for read and write operations needed by the client system. For more information on using the Avid PathDiag tool see, Avid ISIS 7000 Client Manger Guide. This guide also describes the following Administrative tasks: • Clearing Cached Data •...
Page 180: False Link Aggregation Alerts
Available Utilities False Link Aggregation Alerts The following sections explain false link alerts caused by a slow Link Aggregation and provides a procedure for correcting the issue. Symptoms If you experience problems with Link Aggregation during a power up, or if all the ISIS Engines are restarting, the following could be happening.
Page 181: Restart All Procedure
Available Utilities d. Click on the chassis (Engine) that is displaying the link alert message. e. Scroll down to the stacking information. See the following example. Example of the stacking data Switch Slot State Master Collisions Failures 10 Gb port Map Hi Gb Port Map Ready None None...
Page 182 Available Utilities 6. Go to the “view current setting” display and watch the information in the column labeled “10 Gb Link Aggregation Current Configuration State.” This step takes several minutes. Every few seconds select the “View current settings” to update the display with the latest information.
Page 183: Adding And Replacing Hardware
Adding and Replacing Hardware This appendix provides procedures for adding and replacing components in your Avid ISIS. Avid ISIS hardware additions and replacements are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR). Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system, perform a quick checks to be verify that the system is in good working order, see “Health Check”...
Page 184: Adding An Engine
Adding an Engine Adding an Engine This section covers the simplest configuration on adding an engine to a system (1 engine, 2 switches and 16 ISBs). If you are expanding a system with v1.x hardware, see the v2.1.1 (or earlier) Avid ISIS Setup Guide for detailed procedures. You must disable link aggregation before creating or modifying your Avid ISIS stack.
Page 185: Replacing An Engine Switch
Replacing an Engine Switch 9. Once the switches are added and confirmed okay, update the ISB firmware and add the ISBs to the filesystem. a. Highlight new chassis in ISIS Management Console Chassis window and click Upgrade Storage Blades, b. Once upgraded, add the new ISBs to the filesystem. When added they become Storage Elements listed as a Spare in the Type column.
Page 186: Replacing An Engine
Replacing an Engine 5. Verify that the switch is pingable via the correct stack IP address from another switch on the same side of the stack (subnet). Replacing an Engine Use the following procedure when replacing an ISIS engine. For purposes of this procedure, the engine to be replaced is referred to as “old chassis”...
Page 187 Replacing an Engine 8. Wait for the operation to be completed (all chassis in the list displays green and “The configuration request completed successfully” is displayed). The old chassis serial number should no longer be listed in the Serial Number list. 9.
Page 188: Replacing An Internal System Director Drive
Replacing an Internal System Director Drive 18. Power-on the new chassis by simultaneously inserting two of the power cords and then the third. Give the new chassis at least 3 minutes to initialize and when all ISBs have solid green LEDs.
Page 189: Replacing The System Director
Replacing the System Director Replacing the System Director Use the following procedure if you are replacing your System Director to a newer model server. This includes updating from a 32-bit System Director to a 64-bit System Director, or updating ® the Intel SR2400 or SR2500 to the AS3000.
Page 190 Replacing the System Director v2.x metadata location D:\Program Files\Avid Technology\AvidUnityISISSystemDirector v4.x metadata location D:\Program Files\Avid\ISIS System Director 4. Copy the file into a temporary directory on the new System Director PartitionDump.bin that is to become the new Active System Director.
Page 191 Replacing the System Director 7. Select Create Active File System From Import and click OK. 8. You are prompted to navigate to the file you saved on the Active new PartitionDump.bin System Director. The file is copied to a location used by the Active System Director and its extension is changed from bin to import.
Page 192: Replacing The Network Switch
Replacing the Network Switch Replacing the Network Switch If replacing a switch in the ISIS environment, the following are a few suggestions you need to consider before removing the switch. • Have a backup copy of the switch configuration file. •...
Page 193 Replacing the Network Switch To replace a switch: 1. Disconnect all network cables. 2. Pull out the power cables from the back of the switch. 3. Replace the failed switch with a new switch in the rack. 4. Replace the power cables in the back of the switch to power the switch on. 5.
Page 194: Using The Product Recovery Usb For 64-Bit System Directors
Using the Product Recovery USB for 64-bit System Directors This section describes the procedures to recover your Avid ISIS system drive by reinstalling Windows Storage Server 2008 and Avid specific additions and changes. This procedure restores only the Windows operating system and the hardware drivers. It does not restore the Avid ISIS software.
Page 195 Creating a Product Recovery USB Flash Drive Once you have created the bootable USB flash drive using the Product Recovery tool, use the USB flash drive to reinstall the operating system image (and associated drivers) to the original state as when it was shipped from Avid. When you perform a full product recovery of the Avid ISIS system drive using the product recovery USB flash drive, you lose the product recovery image in the C:\Image folder of the system drive.
Page 196: Reinstalling The Windows Storage Server 2008 R2 Operating System
Reinstalling the Windows Storage Server 2008 R2 Operating System 4. Select the .ari file. The Scan button becomes active when you select the image file. The “Select USB flash drive” menu lists USB devices that are installed and capable of accepting the image file. If the inserted USB flash drive does not appear in the drop down menu, verify the capacity of the USB flash drive.
Page 197 Reinstalling the Windows Storage Server 2008 R2 Operating System 4. Use the System Director Control Panel to stop the System Director. 5. Insert USB flash drive into the USB port in the system. You must enter the BIOS with USB flash drive plugged-in to set correct drive boot order. 6.
Page 198: Configuring The System Drive Using Windows 2008 Storage Server Setup
Configuring the System Drive Using Windows 2008 Storage Server Setup Do not remove the USB flash drive while performing the product recovery. If you remove the USB flash drive an error is displayed stating it cannot write the Ghosterr.txt file. If the USB flash drive was removed, you cannot continue the process by re-installing the USB flash drive.
Page 199 Configuring the System Drive Using Windows 2008 Storage Server Setup Company Name and Organization. Date and Time Settings. Network Workgroup and Computer Domain settings. When the operating system is restored in the Avid ISIS Engine, a unique computer host name is created based on the MAC ID of the system board. Each time you re-image your Avid ISIS Engine, the same name will be generated.
Page 200: Specifications And Notices
Specifications and Notices This section provides information on the dimensions and weight, the environmental, the electrical, and the power cord specifications for the Avid AS3000 when used as the ISIS 7000 System Director. It also recommends the use of an Uninterruptible Power Supply and supported network cabling.
Page 201: Uninterruptible Power Supply (Ups)
Uninterruptible Power Supply (UPS) Electrical Specifications Component Voltage Frequency Watts (Max. U.S.) AS3000 System Director 100 to 240 Vac 50 to 60 Hz 650 W Two hot-swap redundant AC power supplies Uninterruptible Power Supply (UPS) Avid highly recommends you create a separate derived power system for your ISIS 7000 System Director.
Page 202 Supported Cabling Supported Cables Cable Connection Connector Style and Maximum Cable Type Function Length Avid engine interconnect Connect engines. See “Removing CX-4 connector CX-4 cable. Only available the Avid Engine Interconnect There are three supported lengths at this time: from Avid. Cable”...
Page 203 Supported Cabling Supported Cables Cable Connection Connector Style and Maximum Cable Type Function Length Optical cables Connects: The maximum length for 10 Gb Ethernet cable is defined by the core diameter (measured in microns) 10-Gb port of switch to optical and modal bandwidth (in units of MHz*km).
Page 204 Supported Cabling Supported Cables Cable Connection Connector Style and Maximum Cable Type Function Length Avid ISIS Transceiver used in: SC connector X2 optical transceivers ® Cisco 4948 and 4900M X2 = Cisco X2-10GB-SR for MMF X2 = Cisco X2-10GB-LR for SMF The minimum cable length for -LR and -SR transceivers is 2 Meters.
Page 205: Appendix A Safety And Regulatory Information
Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware. • Warnings and Cautions • FCC Notice • Canadian Notice (Avis Canadien) • LED Safety Notices • European Union Declaration of Conformity • Disposal of Waste Equipment by Users in the European Union •...
Page 206: Fcc Notice
FCC Notice For products with a power switch the main power switch should remain accessible after installation. (Hebrew Warnings and Cautions) FCC Notice Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose.
Page 207: Modifications
Canadian Notice (Avis Canadien) Modifications The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment. Cables Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Page 208: European Union Declaration Of Conformity
Declaración de Confomidad Verklaring de overeenstemming Dichiarazione di conformità We/Wir/Nous/WIJ/Noi: Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Industrial Estate Unit 38, Carmanhall Road Dublin 18, Ireland...
Page 209 European Union Declaration of Conformity declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß dieses Produkt, déclarons sous notre seule responsabilité que le produit, declaramos, bajo nuestra sola responsabilidad, que el producto, verklaren onder onze verantwoordelijkheid, dat het product, dichiariamo sotto nostra unica responsabilità, che il prodotto, Product Name(s): ISIS 7000 Model Number(s): 7020-30088-XX...
Page 210: Disposal Of Waste Equipment By Users In The European Union
Argentina Conformity Made in USA Australia and New Zealand EMC Regulations Ken Hopkins Avid Technology (Aust) Pty Ltd c/o – Elliot House Suite 810, Level 8 140 Arther St North Sydney NSW – 2060...
Page 211: Japan Emc Regulations
Japan EMC Regulations Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. VCCI-A Korean EMC Regulations Class A Equipment Please note that this equipment has obtained EMC registration for commercial use.
Page 212 Taiwan EMC Regulations Warning Statement 1. UV ray radiation Following statement or equivalent: Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
Page 213 Taiwan EMC Regulations 4. Mechanical hazards Injury may result from: Sharp edges and corners Moving parts which have the potential to cause injury Equipment instability Flying particles from imploding cathode ray tubes and exploding high pressure lamps Examples of measures to reduce risks include: Rounding of sharp edges and corners Guarding Provision of SAFETY INTERLOCKS...
Page 214 Taiwan EMC Regulations Examples of measures to reduce risks include: Avoiding the use of constructional and consumable materials likely to cause injury by contact or inhalation during intended and normal conditions of use Avoiding conditions likely to cause leakage or vaporization Provision of markings to warn USERS about the hazards 7.
Page 215 Taiwan EMC Regulations 10. Replaceable batteries If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies: If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking close to the battery or a statement in both the operating and the servicing instructions If the battery is placed elsewhere in the equipment, there shall be a marking close to the battery or a statement in the servicing instructions...
Page 216 Taiwan EMC Regulations 11. Warning to service persons Suitable markings shall be provided on the equipment or a statement shall be provided in the servicing instructions to alert a SERVICE PERSON to a possible hazard, where both of the following conditions exist: Where a fuse is used in the neutral of single-phase equipment either permanently connected or provided with a non-reversible plug Where, after operation of the fuse, parts of the equipment that remain energized might...
Page 217: Index
Index Numerics 10-Gb cable Bind Storage Elements 1-Gb cable Binding order Boards, space for changing Button power Access to system system reset 25, Activating software without Internet connection Activation ID Adding an engine Adding hardware Cable Adding remote host 10-Gb Addresses CX-4 virtual 129,...
Page 218 Index preupgrade activity software flash Chunk sizes Dump metadata 90, 126, 130, 135, Cisco 204, 204, 204, Clearance Client architecture EIA rack units maximum Engine Client Manager adding auto-connect front view connecting from Zone clients interconnect documentation 13, interconnect cable removal Preferences dialog box power supplies Client Manager maintenance...
Page 219 Index adding components Health check 143, KVM switch Health Monitor Host Host name change, System Director Launch pad icon 92, IXS (ISIS Expansion Switch) Image version file system drive Indirect license activation system ID Infrastructure diagnostics 159, system status Install software Length, cable Installation, in a rack License key...
Page 220 Index Naming convention Rack Network installation activity LEDs mounting instructions zones position Network connection rack units binding order requirements New install checklist Rack-mount New Zealand EMC regulations installation NMI (non-maskable interrupt) button requirements Nomenclature Rear panel, System Director Received packets Recommended maintenance Recovery flash drive Recreating file system...
Page 221 Index storage elements System ID Stop System Director 90, 126, 130, 135, Stop/Start server 90, 148, Storage blade password 69, 74, Storage elements Taiwan EMC regulations See also ISB Task bar icon 92, status Training services Storage Groups Transceivers 29, 203, 204, adding ISBs Troubleshooting moving workspaces...
Page 222 Index Weekly maintenance Weight Windows event logs reinstall Windows Update XFP transceivers Zone examples Zone clients...
Page 223 Avid Technical Support (USA) Product Information 75 Network Drive Visit the Online Support Center at For company and product information, Burlington, MA 01803-2756 USA www.avid.com/support visit us on the web at www.avid.com...

This manual is also suitable for:

Isis 7000

Avid Technology ISIS 7500 Setup Manual

Using this Guide

Chapter 1 Avid Software and Hardware Install Checklist

Chapter 2 Connecting the ISIS Equipment

Chapter 3 Installing Software and Configuring 10-Gb Link Aggregation

Chapter 4 Avid ISIS Software Licensing

Chapter 5 Configuring Two Stacks of ISIS Engines

Chapter 6 Configuring the System for Failover

Chapter 7 Status Leds and Stacking Problems

Chapter 8 Avid ISIS 7500 | 7000 Upgrade Guidelines

Chapter 9 Avid ISIS Upgrade Utility

Chapter 10 Avid ISIS Recommended Maintenance

Chapter 11 Adding and Replacing Hardware

Chapter 12 Using the Product Recovery USB for 64-Bit System Directors

Chapter 13 Specifications and Notices

Appendix A Safety and Regulatory Information

Index

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Summary of Contents for Avid Technology ISIS 7500