Page 1 Avid ® ISIS ® 2000 Setup Guide...
Page 2: Legal Notices
This document is supplied as a guide for Avid ISIS 2000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors.
Page 3 Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation.
Page 4 Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners. Avid ISIS 2000 Setup Guide • 0175-31140-00 Rev. B • November 2013 • Created 11/8/13...
Page 5: Table Of Contents
Avid ISIS 2000 System Overview ........14...
Page 6 Separate VLAN on Switch for ISIS 2000 ....... . .
Page 7 Binding the Storage Managers......... 78 Creating a Storage Group .
Page 8 Chapter 8 Avid ISIS 2000 Upgrade Guidelines....... 123 Health Check............123 Software Upgrade Process .
Page 9 Network Switch Replacement ..........177 Adding an ISIS 2000 Engine to Your Infrastructure ......179 Chapter 12 Using the Product Recovery USB for 64-bit System Directors.
Page 10 Electrical ............191 Uninterruptible Power Supply (UPS).
Page 11: Using This Guide
Avid editing workstations. This document describes features and setup information for the Avid ISIS 2000 shared storage network. Your system might not contain certain features that are covered in the documentation. Symbols and Conventions...
Page 12: If You Need Help
If You Need Help Symbol or Convention Meaning or Action Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If you are having trouble using your Avid product: 1.
Page 13: Avid Training Services
Avid Training Services Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.
Page 14: Avid Isis 2000 System Overview
192 TB of usable storage • ISIS 2000-120 — 42, 3 TB drives, providing 120 TB of raw storage which equates to 96 TB of usable storage A typical ISIS 2000 workflow is to move media that is no longer being used in the ISIS 7500 | 7000 and ISIS 5500 | 5000 online systems to ISIS 2000 Workspaces for longer term storage.
Page 15: System Director
Cabling System Director ® The Avid ISIS 2000 System Director uses the Windows Storage Server 2008 R2 operating system with Service Pack 1. The Avid ISIS client operating systems that are supported in your ISIS software release is listed in the Avid ISIS ReadMe.
Page 16: System Director Front Panel
System Director • List of users and groups within the system • Identity of all System Directors in the system (if you have more than one System Director) Avid ISIS assures media protection and availability using the following techniques: • Mirrored system drives are used for system operation and System Director metadata storage.
Page 17: System Director Rear Panel
System Director System Control Panel (Continued) Lette Component Description Halt or Non-maskable The halt or NMI signal halts the processor, which effectively halts interrupt (NMI) button the server. A NMI is the highest priority interrupt and cannot be masked by software. If the Halt/NMI button is pressed, the NMI signal locks the system and the system must be restarted to clear the interrupt.
Page 18: Second System Director
The Engine is 5U (rack unit) in size and stores the data shared by the ISIS clients. Up to five Engines are supported in the ISIS 2000 environment providing 1.2 petabyte (PB) of raw storage (960 TB usable storage). Avid ISIS 2000 Engines are available in two configurations, see “ISIS...
Page 19: Engine Front View
Each drawer in the Engine allows access to 42 drive slots. The number of media drives populated in each drawer varies depending on your ISIS 2000 Engine configuration (ISIS 2000-240 or ISIS 2000-120). The first drive slot is located in the front-row, left-side of the top drawer and the last drive is in the last row on the far-right portion of the drawer.
Page 20 Engine ISIS 2000 Engine Front Panel Unit ID display Input switch Power on / standby Module fault Logical status Drawer 1 fault Drawer 2 fault The following table describes the control panel shown in the previous figure. Engine Control Panel...
Page 21: Engine Rear View
Engine Engine Control Panel (Continued) Component Description Logical Status Indicator Flashes amber when arrays are performing a background function. When both the Module Fault and Logical Status LEDs are flashing, the unit ID number is different from “Start of Day.” Drawer 1 Fault Indicator Illuminates amber when an fault is detected with a drive, cable, or fan in the top drawer.
Page 22: Power Supplies
Engine Leave failed modules in place until you have a replacement so you maintain the proper airflow. You need to obtain a replacement as soon as possible. Only trained Avid qualified service personnel should remove and replace modules while the Engine is running.
Page 23 Engine Release latch Power supply fault AC fault Power OK Power Switch Engine Power Supply Panel Component Description Release Latch Displays the unit number assigned to the Engine. When a signal is sent from the software, the ID number blinks to identify the Engine. This helps locate the Engine when it is installed in a high-density rack/cabinet populated with several other similar systems.
Page 24: Storage Configurations
RAID 6 (redundant array of independent disks, level 6) algorithm. The ISIS 2000-240 is a fully populated configuration with 82 media drives providing up to 192 TB. These 82 media drives add up to 240 TB of raw storage which equates to 192 TB of usable storage (80%) after configuring the RAID set.
Page 25: Drive Array And Slot Locations
96 TB of usable storage with two spares. ISIS 2000-240 Media Drive Configuration The ISIS 2000-240 has 82 media drives with two drives reserved as hot spares. The drives are configured into eight RAID 6 groups (10 drives in each group) in each Avid ISIS-240 Engine.
Page 26: Isis 2000-120 Media Drive Configuration
Bottom Drawer — Front ISIS 2000-120 Media Drive Configuration The ISIS 2000-120 has 42 media drives with two drives reserved as hot spares. The drives are configured in the Avid ISIS-120 Engine as four RAID 6 groups (10 drives in each group). The hot spares are initially created in the bottom drawer and are automatically used whenever a RAID set detects a degraded drive.
Page 27: Client
Bottom Drawer — Front Client The Avid ISIS 2000 systems support 200 ISIS clients using either 1 Gb, dual 1 Gb, and 10 Gb connections at any client Type setting. The client communicates with the drives through the switch to create, modify, and read files stored in the actual drive.
Page 28: Cifs And Ftp Clients
Only System Directors with a 10 Gb connection to the switch support CIFS and FTP clients. When using a 1 Gb connection between the ISIS 2000 System Director and the switch, you must turn off the CIFS service after you have installed the ISIS 2000 software. Disable the CIFS service as described in “Turning Off the CIFS Service With a 1 Gb Connected System Director”...
Page 29: Zone 1 Clients (Direct Connected)
ISIS 2000 components. See your site network administrator for assistance with configuring the separate VLAN on your switch. • Zone 1 Client — No Zone one client connection is available in ISIS 2000 (direct connect to ISIS 2000 Engine) •...
Page 30: Zone 3 And Zone 4 Client Configuration
10-Gb port connected to the Engines. The ISIS 2000 System Director also connects to the switch using a 1-Gb port or 10-Gb port. The ISIS 2000 can connect to the same APN switches as the primary ISIS 7500 | 7000 or ISIS 5500 | 5000, but must use a different...
Page 31: Cabling
ISS VLAN 20 Client systems Chassis in Zone 1 interconnect System Director System Director System Director ISIS 2000 System Director Engine ISIS 7000 ISS VLAN 10 ISS VLAN 20 Cabling For a list of cables qualified with the Avid ISIS system, see “Supported Cabling”...
Page 32: Connecting The Isis Equipment
Connecting the ISIS Equipment This chapter explains how to rackmount and connect the system hardware. To do this, a system installation check list is provided to help you perform the installation in the correct order. The installation check list continues past the information in this chapter and points you to the correct area in this document or the ReadMe file to continue the installation.
Page 33: Rack-Mounting Example
Rack-Mounting the Equipment Rack-Mounting Example The following example shows a typical ISIS 2000 rack configuration with a System Director and Engine. ISIS 2000 System Director and Engine System Director 1 rack unit ISIS 2000 Engine 5 rack units Installing Rack-Mount Rails and Brackets The System Director is designed for 19-inch (483-mm) rack configurations and requires one EIA rack units (1U), or 1.75 inches (44.45 mm) of rack space.
Page 34: Rack-Mount Requirements
Rack-Mounting the Equipment The following are recommendations you should take into account prior to rack-mounting Avid ISIS equipment: • Avid recommends that you leave a 1U or .5U space between each piece of equipment mounted in the racks. This allows for better airflow and cable access, and helps stop vibration in any equipment being transferred to spaces above and below.
Page 35: Positioning The Server In The Rack
Rack-Mounting the Equipment Positioning the server in the Rack The following information helps you decide where to install the System Director in the rack. To position the System Director in the rack enclosure: Select a position in the rack where the System Director is at the proper baseline position. Positioning the System Director Rack mounting rail 5/8 in...
Page 36: Attaching Inner Slide Rails To The System Director
Rack-Mounting the Equipment Separating the Slide Rails 3. Pull and separate the two halves. 4. Repeat these steps to separate the second slide rail. Attaching Inner Slide Rails to the System Director Attach the inner slide rails that were separated from the outer slide rails to the System Director. To attach the inner slide rails: 1.
Page 37: Attaching The Outer Rails To A Square-Hole Rack
Rack-Mounting the Equipment Attaching the Inner Slide Rails 3. Repeat this procedure to attach the other inner slide rail on the other side of the server. Attaching the Outer Rails to a Square-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails”...
Page 38 Rack-Mounting the Equipment Positioning the Outer Slide Rail with the Front Rack-Mounting Rail 3. Push the outer rail towards the outside of the rack, to secure the outer rail in place Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4.
Page 39: Attaching The Outer Rails To A Threaded-Hole Rack
Rack-Mounting the Equipment Securing the Outer Slide Rail to the Rear Rack-Mounting Rail 6. Repeat this procedure to attach the second outer slide rail on the other side of the rack. Attaching the Outer Rails to a Threaded-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails”...
Page 40 Rack-Mounting the Equipment 2. With the bracket assembly tabs aligning with the cut-out in the threaded hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration. Positioning the Threaded Hole Adapter 3.
Page 41: Securing The System Director In A Rack
Rack-Mounting the Equipment Securing the Outer Slide Rail to the Rack-Mounting Rail 5. Adjust the outer slide rail bracket assembly to the rear mounting rail. 6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.
Page 42: Mounting The Engine
The ISIS 2000 Engine is designed for 19-inch (483-mm) rack configurations and requires five EIA rack units (5U), or 8.75 inches (222.25 mm) of rack space. The ISIS 2000 rackmount rails are designed for racks with square or threaded holes. This procedure focuses on racks with threaded holes.
Page 43 Rack-Mounting the Equipment To mount the Engine into the rack: 1. (Option) If using racks with threaded holes, you need to unscrew and remove the five round pegs on each end of the bracket rail. Slide adjustment screws Bracket rail Round pegs 2.
Page 44 Rack-Mounting the Equipment 4. Secure the bracket rail to the front and rear mounting rails using either the screws that come with the rack mount kit of your rack screws (five screws in the front and the rear). Leave the top most holes on the front of the rail empty so you can use those holes to screw through the ears on the Engine to keep it from sliding forward once racked.
Page 45 Rack-Mounting the Equipment Rack mounting tab Sliding nut Bracket extender 10. Screw the front of the Engine to the front of the rack through top and bottom holes of the plastic end caps on each side of the Engine as shown in the following figure using the screws included in the rack mount kit.
Page 46: Opening And Closing The Media Drive Drawers
Opening and Closing the Media Drive Drawers 11. Secure the rear stabilizer brackets to the rear rackmount rails through top and bottom holes in the extender bracket as shown in the preceding figure using the screws included in the rack mount kit or your rack screws. 12.
Page 47 Opening and Closing the Media Drive Drawers To close a drive drawer: 1. Pull and hold both of the white latches on the sides of the drawer. You might need to pull the drawer completely open before pulling the white latches. 2.
Page 48: Installing The Media Drives
1 and drawer 2. The location on where the media drives get installed is different between the two ISIS 2000 Engine configurations. • ISIS 2000-240 Media Drive Configuration (1 Engine, with 82 drives) — There are 41 drives in each drawer. •...
Page 49 5. Repeat this procedure to install the remaining media drives in the open drawer as follows; depending on your ISIS 2000 Engine configuration. ISIS 2000-240 — using the following illustration, populate 41 media drives in each drawer. Do not populate the Drive 0 and Drive 42 slots. For more information on drive slots, see “ISIS 2000-240 Media Drive Configuration”...
Page 50: Installing The Cooling Modules
Installing the Cooling Modules 6. After populating one drawer, close it and populate the second drawer, see “Opening and Closing the Media Drive Drawers” on page Installing the Cooling Modules This section describes how to install the cooling module. To insert a cooling module: 1.
Page 51: Installing The Engine Controller
4. Close the latch until it clicks in place. This will lever the module into its connector on the midplane. The Engine will automatically detect the new unit. The Engine Controller shown in the illustration is for reference only, the actual Engine Controller used in the ISIS 2000 Engine varies from the model shown in the picture.
Page 52: Connecting Power To Equipment
The power cable that comes with the ISIS 2000 Engine is a C19 to C20 power cable. The C19 end is a female connector which plugs into the power supply on the Engine. The C20 end is a male connector, used to plug into a Power Distribution Unit (PDU) with C19 style connectors.
Page 53: Connecting Power Cords
Each ISIS 2000 Engine power supply draws a maximum of 13 amps of current using 220 Vac. Each power supply in the Engine should be connected to a different 30-amp circuit. This allows the system to continue running if one of the two circuits fail.
Page 54: Connecting A Keyboard, Monitor, And Mouse
Connecting a Keyboard, Monitor, and Mouse To turn your system on: 1. Turn on the Engine by switching the power switch to the on position on each power supply module. Allow enough time for the lights on the front panel to turn Green. 2.
Page 55: Setting-Up The Network Address On The Engine
The System Director password is preset to is-admin. The System Director Management Console Web Page Administrator user whose default password is blank. The following static IP addresses have been pre-configured on the ISIS 2000 Engine. IP addresses 192.168.0.10 Subnet mask 255.255.255.0 Make sure no DHCP servers are assigning addresses in the Avid ISIS range.
Page 56 System Director 1 Gb and Engine 1 Gb Management Ports Connections 1 Gb connection 1 Gb managment ports 5. Open a browser and navigate to the ISIS 2000 Storage Manager Agent Web page via the following address: https://192.168.0.10:5015 6. You are asked for the password. Type se-admin 7.
Page 57 Setting-Up the Network Address On the Engine 8. Type the following into the Basic Network Configuration window: Type the Hostname you want for you Engine Controller. (Option) If using a Gateway, select the Default Gateway checkbox and enter the IP addresses of your default gateway. If you are going to be using a Zone 3 environment you must set the default gateway addresses for the Engine.
Page 58: Connecting Network Cables With A 1 Gb System Director Connection
Connecting Network Cables with a 1 Gb System Director Connection Connect the ISIS 2000 System Director with a 1 Gb cable and the Engine with a 10 Gb Ethernet cable to the switch as described in this section. Only System Directors with a 10 Gb connection to the switch support CIFS and FTP clients.
Page 59 System Director’s 1 Gb Connection 1 Gb managment port 1 Gb Ethernet 2. Connect the other end of your network cable to the appropriate port on your ISIS 2000 switch. The following example shows the physical connections between a System Director, Engine, and a Force10 S4810 switch.
Page 60: Connecting Network Cables With A 10 Gb System Director Connection
SFP+ transceivers, Short Range (SR) is the preferred choice over Long Range (LR). 4. Connect the other end of the 10 Gb network cable to a 10 Gb port on your ISIS 2000 switch. Depending on the type of switch you have, an X2 or SFP+ transceiver might be needed for the switch port.
Page 61 1 Gb Ethernet 10 Gb Ethernet 2. Connect the other end of your network cable to the appropriate port on your ISIS 2000 switch. Depending on the type of switch you have, an X2 or SFP+ transceiver might be needed for the switch port.
Page 62 The 10 Gb port on the ISIS 2000 Engine Controller requires an SFP+ transceiver. 4. Connect the other end of the 10 Gb network cable to a 10 Gb port on your ISIS 2000 switch. Depending on the type of switch you have, an X2 or SFP+ transceiver might be needed for the switch port.
Page 63 Connecting Network Cables with a 10 Gb System Director Connection 6. Finish the setup as follows: a. The first time you set up the ISIS 2000 Engine you must connect to the Management port to on the Engine Controller to configure the IP address, see “Setting-Up the...
Page 64: Installing Software And Configuring
“Connecting Network Cables with a 10 Gb System Director Connection” on page If you are upgrading an existing ISIS 2000 to the latest version of ISIS software, see “Avid ISIS 2000 Upgrade Guidelines” on page 123.
Page 65: Loading The Software
Double-click the USB flash drive icon in the window and copy the software kit into the new folder you created on the Avid ISIS 2000 system. 4. (Option) The Avid ISIS 2000 software kit is also available on the Avid Download Center (www.avid.com/support/downloadcenter). Uncompress (unzip) the downloaded software kit in the new folder on the Avid ISIS 2000 system.
Page 66 RAID set has already been configured. Typically this is the case when upgrading the software version. When you initially install the Avid ISIS 2000 system and initialize the RAID set, it will take approximately 72 hours regardless if you have an ISIS 2000-240 TB or ISIS 2000-120 TB Engine configuration.
Page 67 Package Selection • ISIS 2000 System Director — Selects the ISIS 2000 software kit. Select this menu item to install the Avid ISIS 2000 software on the System Director. • ISIS 5500 | 5000 Engine — Select this menu item if you are loading the software on optional storage enclosers.
Page 68 ISIS software. This one selection saves you from selecting several software components in the Windows Control panel. Select “ISIS 2000 System Director” from the menu to install the ISIS 2000 Software System Director software which runs the Management Console and tracks the Installation metadata stored in all the media drives.
Page 69 ISIS client licences. • ISIS Engine Installers — Installs the code used to upgrade the ISIS 2000 Storage Manager in the Engine. Storage Manager is then upgraded using the System Director Management Console. This code is applied when you click the Upgrade button in the Management Console >...
Page 70 Software Installation Installer Dialog Box (Continued) Selection Function • Engine Configuration — Configures the Intel and Myricom driver settings required for the release. There is no need to open network Properties and make changes to the setting. This configuration is performed on the System Director and Engines.
Page 71: Separate Vlan On Switch For Isis 2000
10. After the ISIS 2000 software is installed, you must restart the System Director. Separate VLAN on Switch for ISIS 2000 ISIS 2000 systems typically are integrated with ISIS 7500 | 7000 or ISIS 5500 | 5000 environments. Each ISIS system should be in a different broadcast domain /VLAN. The ISIS...
Page 72 Software Installation To create an Active File System: 1. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS System Director and select Control Panel. 2. Click Stop System Director. The Configure File System button becomes active. 3.
Page 73: Installing Software On The Engine
Software Installation When you Create Active File System, this action results in the loss of all media assets on the system. This is a non-recoverable action and extreme caution should be exercised when this command is invoked. 4. (First System Director) Select Create Active File System and click OK. The Avid ISIS System Director service automatically starts when complete.
Page 74 Software Installation To load the Engine software: 1. Go to http://IP address of System Director (or virtual name). 2. Log into the System Director. The default Administrator password is blank. The ISIS Management Console opens. 3. Click Storage Manager. 4. Select the Storage Manager in the list.
Page 75 Once the Storage Manager upgrade has completed, the software automatically starts building the RAID sets in the ISIS 2000 Engines. Due to the size and number of drives in the Engine, the RAID configuration takes a couple days to complete. Clients can use the ISIS 2000 system during this time although, the more client activity on the Engine, the longer it takes to finish the RAID configuration.
Page 76 Refresh button whenever you want the updated upgrade Status. When the Status is empty, the upgrade is complete. 8. (ISIS 2000-240) Double-click the IP address of the original Storage Element in the Details pane to open ISIS 2000 Storage Manager Agent Web page.
Page 77 Software Installation 11. (ISIS 2000-240) Enter an IP address in the gx0:1 and Netmask text boxes in the Data Interfaces section. The ISIS v4.5 release provides dual IP addresses for the Engine Controller in the ISIS 2000 Engine. This new IP Address must be in the same subnet as the original IP address.
Page 78: Binding The Storage Managers
After you have created an Active File System you need to bind the Storage Managers using the Management Console. If you have more than one Engine in your ISIS 2000 configuration, they appear listed in the Storage Manager page. One or multiple Storage Managers can be bound.
Page 79: Creating A Storage Group
Turning Off the CIFS Service With a 1 Gb Connected System Director If you are using a 1 Gb connection between the ISIS 2000 System Director and the switch, you must turn of the CIFS service. By default ISIS software starts the CIFS service using the 10 Gb port.
Page 80 Software Installation To Start and Stop your CIFS service: 1. Right-click on the My Computer icon and select Manage. The Server Manager window opens. 2. Expand the Configuration menu in the left pane and select Services. 3. Right-click AvidISISFileGateway in the right pane and select Properties. 4.
Page 81: Checking The Status Of The System Director
Software Installation 5. Click Apply, and then click OK. 6. Close the Server Manager window. Checking the Status of the System Director After you have installed the System Director software, an Avid ISIS Launch Pad is displayed on the System Director Desktop. To open and close the Launch Pad: 1.
Page 82: Loading Client Software
Software Installation 2. Start or stop the System Director by clicking one of the following icons in the ISIS Launch Pad. Click the blue square icon to stop the System Director. Click the blue triangle icon to start the System Director. Loading Client Software Avid ISIS client software is supported on Windows, Macintosh and Linux clients.
Page 83 Software Installation If upgrading the Client Manager software using the file in the software kit or Installer page of the Management Console, you must first uninstall the Client Manager software using the Windows Control Panel before installing a new version of Client Manager. Macintosh clients can just install the new client software over the old version and no reboots are required.
Page 84 Software Installation 6. Click the appropriate client installer. The installer might ask if you want to save or run the installation software; either is acceptable. If you were able to access the Management Console it means that your client already has Flash installed.
Page 85 Software Installation The installer detects the existing version of the installed client software (if any) and displays the components that need to be upgraded in the splash screen. 4. Select the “ISIS Windows Client” installer from the Select Software Package menu. 5.
Page 86: Configuring Client Software
Software Installation The Macintosh client software installs an uninstaller application located at Applications . Use this application only when you want all Avid > Avid_Uninstallers > AvidISIS client files removed; including Client Manager preferences. To install ISIS Linux client software: 1.
Page 87 Software Installation (Macintosh) If the Client Manager alias icon is not available, select Go > Applications, and then double-click the AvidISIS folder. In this folder, double-click the ISISClientManager.app file. The ISIS Client Manager opens. 3. The first time you login, you might need to select a Remote Host (Avid ISIS system). For information about adding a remote host, see the Avid ISIS Client Guide.
Page 88: Adding A Remote Host For Zone 3 And 4 Clients
Adding a Remote Host for Zone 3 and 4 Clients (Windows) If your ISIS system is configured to use the Windows user name and password for your local system, select OS Login. By default, the Username and Password text boxes are inactive when you select this option. (Optional —...
Page 89 Adding a Remote Host for Zone 3 and 4 Clients 3. In the text box, type the actual server name or IP address of the Avid ISIS System Director to which you want to connect. You cannot use the virtual server name or the virtual IP address of the remote host. 4.
Page 90: Avid Interplay Authentication
Avid Interplay Authentication Avid Interplay Authentication Avid Interplay Authentication requires the Avid ISIS System Director to use a virtual name. The System Director’s virtual name must not match the actual host name and must be entered in the General Configuration Options dialog box even if your Avid ISIS system configuration only has one System Director.
Page 91: Configuring System Director Resiliency
82574L ports. These two 1 Gb ports are the left two 1 Gb System Director ports (when facing the rear). The 1 Gb Intel Pro 1000 ports on the right side are not used when configuring dual ISIS 2000 System Directors. Connect the two System Directors under the following conditions: •...
Page 92: Cabling Dual System Directors
System Director Failover Cabling Dual System Directors To connect dual System Directors: 1. Connect the two System Directors using a 1 Gb cable (straight or crossover) as shown in the following figure. Connect the two bottom-left ports of the System Directors with one Ethernet cable and connect the two top-left ports of the System Directors with a second Ethernet cable.
Page 93: Setting Ip Addresses For Crossover Link
Setting IP Addresses for Crossover Link Setting IP Addresses for Crossover Link Avid recommends the System Director IP addresses for failover configurations that are listed below. If you use different addresses, be sure to note them and have them available before proceeding.
Page 94 Configure a Failover Connection 3. Click Stop System Director. The Configure File System button becomes active. 4. Click the Change button beside the Virtual System Director Name and type a name in the Virtual System Director Name text box and click OK. The same virtual name must be assigned to both System Directors.
Page 95 Configure a Failover Connection 6. (First new System Director) Select Create Active File System and click OK. If you already have a running System Director do not create a new file system and skip this step. If you create a new file system on a System Director that already has a file system all of your existing data will be lost.
Page 96 Configure a Failover Connection Enable Dual System Director Configuration 9. Select “Enable Dual System Director Configuration.” 10. Configure the Virtual Addresses on both systems by doing the following: a. Choose two unused static IP address that are used as the Virtual IP addresses for both System Directors.
Page 97 Configure a Failover Connection To set up the resiliency connection on the Standby System Director: 1. Load the ISIS software on the Standby System Director as described in “Loading the Software” on page 2. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS System Director and select Control Panel.
Page 98 Configure a Failover Connection 6. Select Create Standby System Director and click OK. The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green. 7. Click Stop System Director. The Configure Dual System Director button becomes active.
Page 99 Configure a Failover Connection Enable Dual System Director Configuration 9. Select “Enable Dual System Director Configuration.” 10. Configure the Virtual Addresses on both systems by doing the following: a. Choose two unused static IP address that are used as the Virtual IP addresses for both System Directors.
Page 100 Configure a Failover Connection To validate the connections: 1. Validate the crossover connections by clicking Validate Send on the Active System Director and Validate Receive on the other System Director. 2. On the Sending System Director, you see the Red Box turn Green for each connection. Green The numbers in the Packets Received boxes indicate the number of packets received from the first System Director On the Receiving System Director you see the packets received...
Page 101: Binding Order For Health Monitoring
5. Make sure the two crossover connections are at the bottom of the list. Stopping and Restarting the System Directors In a ISIS 2000 failover configuration, you can stop the Active System Director and watch the Standby System Director become the Active System Director. When you restart the System Director that was previously Active, that System Director now becomes the Standby System Director.
Page 102 Stopping and Restarting the System Directors To stop and start the System Director using the Launch Pad: 1. If the ISIS Launch Pad is not displayed on the Avid ISIS System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray to display or hide the Launch Pad. You can also open other ISIS tools by clicking the icons in the Launch Pad.
Page 103 Stopping and Restarting the System Directors To stop and start the System Director using the ISIS Control Panel: 1. Click Control Panel icon in the Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel. 2.
Page 104: Avid Isis Software Licensing
Avid ISIS Software Licensing When installing a new Avid ISIS system, you need to activate the ISIS software with the Avid License Control tool. If you have a dual System Director environment, you need to repeat the procedure for each System Director. If you change your system configuration —...
Page 105: License Activation Using An Internet Connection
License Activation Using an Internet Connection Identification (ID) Numbers Where you can find them: System ID The System ID is provided on an Activation ID and System ID card shipped with your new ISIS system. The System ID is used for expediting warranty verification and customer service.
Page 106 License Activation Using an Internet Connection 3. Click Activate next to the Avid ISIS software. 4. Select “I am connected to the Internet and will use this computer” and then click Continue. If you select “I am not connected to the Internet and will be using another computer that is connected to the Internet”...
Page 107: License Activation Without An Internet Connection
License Activation Without an Internet Connection 6. Enter your activation identification number in the Activation ID text box. 7. Click Activate. The Activation tool confirms your system information. When the activation is complete, a message informs you that your software has been successfully activated and the button changes to Deactivate.
Page 108 License Activation Without an Internet Connection 9. On a computer with an Internet connection, open a Web browser and navigate to http://avid.com/license. 10. Follow the onscreen instructions on the web page. The website creates a license.bin file. This file contains license information needed to activate your Avid ISIS software.
Page 109: Deactivating The License
Deactivating the License The Activation tool confirms your system information. When the activation is complete, a message informs you that your software has been successfully activated and the button changes to Deactivate. 15. (Option) If you are planning a dual System Director configuration, you need to repeat this procedure to Activate your software license on your second System Director.
Page 110: License Requirement With Host Name Change
License Requirement with Host Name Change 5. Click Done to close the window. License Requirement with Host Name Change If you want to change the host name of your System Director, you must deactivate your ISIS software license, delete the license binding file, and reactivate the license after changing the host name.
Page 111: Configuring The Server For Cifs Access
Configuring the Server for CIFS Access This chapter describes how to configure the ISIS 2000 System Director for Common Internet File System (CIFS) clients. The ISIS and CIFS clients share traffic on the same network port on the back of the server.
Page 112: Adding Users And Setting Permissions
Adding Users and Setting Permissions 6. Select or clear the appropriate check boxes: User must change password at next logon User cannot change password Password never expires Account is disabled 7. Click Create, and then click Close. To create a local group: 1.
Page 113 Adding Users and Setting Permissions 2. If the System Login dialog box is not displayed, click the Connect button in the top toolbar of the Configuration Editor window. 3. Select the ISIS System you want to connect to. 4. Type the Administrator’s password in the text box. You must be an Administrator to use the Configuration Editor.
Page 114 Adding Users and Setting Permissions 8. Repeat step 7 until all the users have been added. 9. With a User Name selected, select or start typing the name of the workspace you want shared in the Workspace Name text box. 10.
Page 115: Setting The Cifs Bandwidth
Setting the CIFS Bandwidth 7. Click Save. The file is read immediately and you do not need to restart the System Director. The file is saved as configFile.txt C:\Program Files\Avid\ISIS folder. The files is overwritten each time you click Save. If you make Client\FileGateway changes in the Configuration Editor and want to return the last saved file, click Revert.
Page 116: Configuring The Server For Ftp Access
Several FTP functions and settings have been pre-configured for you in the operating system image of the ISIS 2000 System Director and the software. The FTP service is not started automatically, use the following procedures to enable the FTP server for FTP client access to the data on the ISIS 2000 storage.
Page 117: Setup The System Director For Ftp
Setup the System Director for FTP Do not modify any settings in the “Blade FTP Share” FTP Site, or its sub-folders. Any changes to the Blade FTP Share could potentially prevent upgrades and client installers from working properly. Setup the System Director for FTP The System Director shares the ISIS client and CIFS network traffic over the same Ethernet connection to the ISIS switch.
Page 118: Creating Isis Users On The System Director
9. In the New Group dialog box, click Create, and then click Close. Creating ISIS Users on the System Director ISIS FTP users created on the Windows operating system must also be created on the ISIS 2000 System Director using the ISIS 2000 Management Console. The ISIS client username and password must match the username and password on the Windows operating system.
Page 119 Setup the System Director for FTP 3. In the Connections pane, click the plus sign (+) to expand your System Director name > Sites > and select ISIS FTP Share. 4. In the Actions pane, click Bindings. 5. In the Site Bindings window, select the FTP entry and click Edit. 6.
Page 120: Creating Virtual Workspaces
Setup the System Director for FTP 7. Click OK. 8. Click Close. Creating Virtual Workspaces You must create Alias names for the accessible ISIS workspaces. To create virtual workspaces: 1. Right-click My Computer and select Manage on the System Director. The Server Manager window opens.
Page 121: Log In Using The Command Prompt
Log In Using the Command Prompt 9. In the Connect As dialog box, select Specify user and click Set. The Set Credentials dialog box opens. 10. Type in the User Name text box and the administrator password in the administrator Password text box.
Page 122 Log In Using the Command Prompt 3. Type the and press virtual_hostname¦ftp_user_name Enter 4. Type the and press user name password Enter When finished with your FTP client session type “quit” to exit the session.
Page 123: Avid Isis 2000 Upgrade Guidelines
1. Log into the ISIS Management Console and click Storage Elements. All Storage Elements should be green, investigate any error statuses. 2. Ping the ISIS 2000 System Director and any other ISIS system on the network. The System Director should be accessible from any client or switch on the Avid ISIS system.
Page 124: Software Upgrade Process
8. Check the system drive status on the System Director. On the ISIS 2000 System Director, click Start > Programs > Intel -> Intel Rapid Storage Technology right-click the Intel Rapid Storage Technology icon in the task bar. The icon should be a green check mark when the drives are healthy.
Page 125 8. Follow the screen prompts accepting the defaults and License agreement. When uninstalling or upgrading the ISIS 2000 software, you might get prompted to confirm the removal of the File Gateway software. Type Y to confirm the removal and continue with the upgrade.
Page 126 Software Upgrade Process 16. (ISIS 2000-240) Enter an IP address in the gx0:1 and Netmask text boxes in the Data Interfaces section. Starting with the ISIS v4.5 release, the Engine Controller in the ISIS 2000 Engine requires dual IP addresses for ISIS 2000-240 systems. This new IP Address must be in the same subnet as the original IP address.
Page 127: Isis 2000-120 To Isis 2000-240 Engine Upgrade
Once you have updated your ISIS 2000-120 infrastructure to the latest ISIS software, that is when to update add the 40 new drives (120 TB) to the existing ISIS 2000-120 Engine and Bind the new Storage Manager. After the new Storage Manager is Bound, you can add additional ISIS 2000 Engines and Bind them.
Page 128 Follow the screen prompts accepting the defaults and License agreement. When uninstalling or upgrading the ISIS 2000 software, you might get prompted to confirm the removal of the File Gateway software. Type Y to confirm the removal and continue with the upgrade.“Installing the Media Drives”...
Page 129 Allow 1 minute for the buffers to clear and turn off the power to the Engine (two power supply switches). 5. Insert your new-unused ISIS drives into the open drive slots in the ISIS 2000 Engine according to the “ISIS 2000-240 Media Drive Configuration”...
Page 130 15. When the Engine has restarted, open the Storage Managers page in the Management Console. Do not add any new ISIS 2000 Engines to this existing Storage Group until the ISIS v4.5 upgrade data conversion redistribution has completed. 16. Access the Storage Manager Agent Web page for the new Storage Manager.
Page 131: Clearing Foreign Configurations On Used Drives
For binding instructions, see “Binding the Storage Managers” on page After the new Storage Manager is Bound, you can add additional ISIS 2000 Engines and Bind them. Then select all your new Storage Managers and do a single Add redistribution. For Add redistribution instructions see the Avid ISIS Administration Guide.
Page 132: Post Upgrade System Verification
Post Upgrade System Verification Post Upgrade System Verification After upgrading a system it is important to do a series of checks to verify that all upgraded components are functioning optimally. To verify the upgrade: 1. Verify network connectivity for all components: a.
Page 133 Post Upgrade System Verification c. Click Setup. d. Set “Path to Test” to a mounted ISIS workspace letter. (Check in my computer if not sure) Make sure its an ISIS workspace and not the internal C: drive. e. Set the duration 10 minutes. Click Custom Test and set the following parameters: Custom Test 1 Gb client...
Page 134: Preupgrade Information
Run a Path Diag client over each switch. b. Run a couple of Zone 3 path diag clients and verify consistent performance. ISIS 2000 does not support Zone 1 clients. A Zone 3 client might not have the bandwidth of a Zone 2 client.
Page 135: System Director Information
Preupgrade Information System Director Information Note the following System Director information: Virtual Network Name and IP Addresses 1 Gb port IP address 10 Gb port IP address Virtual ISIS Name System Director Host name Administrator Password IP address ISIS IP Address Default Gateway First failover IP address Second failover IP address...
Page 136: Isis Engine Information
Preupgrade Information ISIS Engine Information Fill out the following Engine IP address information for the on site equipment. Engine #1, Serial Number Engine IP: Engine #2, Serial Number Engine IP: On Site Spares List all Avid ISIS spare parts that are onsite: Spare Components and Cables Part Quantity...
Page 137: Spares Checklist
Preupgrade Information Spares Checklist Use the following list to assure that you have the correct parts onsite when performing any Avid ISIS upgrade. This can be a mix of customer spares and parts brought onsite by upgrade technicians. • 2 — drives •...
Page 138: Avid Isis Recommended Maintenance
Avid ISIS Recommended Maintenance The following maintenance recommendations are not meant to be a troubleshooting guide but more of a care and monitoring checklist for Avid ISIS. Typically the Avid ISIS does not need to be power cycled. All components of the ISIS stack can individually be replaced or restarted without interfering with the operation of ISIS stack.
Page 139 Daily Maintenance The Status column in the Storage Elements report the status of the storage element logged by the System Director. (The Status line in the Details area reports the same information.) When the storage element maintains a working status, the Management Console displays no entries in the Status field.
Page 140: Weekly Maintenance
Weekly Maintenance If the event log indicator is not green, check the Windows Event logs on the Standby System Director • Check that the Avid ISIS Workspaces have “Free Space” available: Open the ISIS Management Console and click Workspaces, see “Minimum Storage Space Requirement”...
Page 141: Available Utilities
Available Utilities There is also a file. This file is also helpful when identifying the data on PartitionDump.bin the media drives. If possible, include this file with the two Partition metadata files. The following are a couple suggested ways of saving the Partition0 and Partition1 PartitionDump.bin files.
Page 142: Client Manager Maintenance
Available Utilities • Avid ISIS Agents Agent Tools Log Viewer Tool • System Director event message meanings Client Manager Maintenance If you suspect a poor connection between your client system and a mounted workspace, you can test the Avid ISIS shared storage network connection between each client system and the shared storage network using the Avid PathDiag tool.
Page 143 Available Utilities 10. Invoke a Failover on your Avid ISIS 5500 | 5000 and ISIS 7500 | 7000 System Directors. 11. Shutdown Standby Avid ISIS System Director. 12. Shutdown Active Avid ISIS System Director. 13. Shutdown Avid ISIS Engines. 14. Shutdown the network switches. Power up the entire rack of equipment in reverse order and verify all clients have mounted the necessary ISIS Workspaces.
Page 144: Chapter 10 Status Leds
Status LEDs This chapter provides an explanation of the light-emitting diodes (LEDs) located on the different sections of the Avid ISIS 2000 Engines. The following sections are included: • Status LEDs • Hardware Faults • Front Panel LEDs • Drawer LEDs •...
Page 145: Front Panel Leds
Front Panel LEDs If the System Director and ISIS Engine are not communicating: • Check that the network cables from the Engine and the System Director are cabled to the same ISIS switch. • Check the indicators on the Engine Controller (see “Engine Controller LEDs”...
Page 146: Drawer Leds
Drawer LEDs Cooling Module LEDs (Continued) Description Power On/Standby LED Amber if the system is in standby. Green if the system has full power. Module Fault LED Amber indicates a fault in a power supply, cooling module or Engine Controller. Check the drawer LEDs to see if a drive fault is indicated (see “Drawer LEDs”...
Page 147 Drawer LEDs Drawer LEDs Description Sideplane OK/Power Good Green if the sideplane card is working and there are no power problems. Sideplane Fault Amber if a drive has failed. Replace the drive. Logical Fault Flashes amber if one or more arrays are in an impacted state. Cable Fault Amber if the cabling between the drawer and the back of the Engine has failed.
Page 148: Power Supply Leds
Power Supply LEDs Power Supply LEDs When you first encounter a problem with the power supply, check for: • Missing or damaged power cords • Incorrect or ungrounded circuits • Proper power is supplied to the Engine The power supply LEDs indicate the following functions: When the Engine is powered on, all LEDs are lit for a short period to ensure that they are working.
Page 149: Cooling Module Leds
Cooling Module LEDs Power Supply LEDs (Continued) Power Supply AC Missing Fail (Amber) (Amber) Power (Green) Status Flashing Flashing Power supply firmware downloading. If the download fails, the power supply LEDs will flash. AC power missing, power supply in standby (other power supply is providing power).
Page 150: Media Drive Led
Media Drive LED Cooling Module LEDs Description Module Ok Constant green indicates that the fan is working correctly. If the green LED is off, the fan has failed. Replace cooling module, see “Cooling Module Replacement” on page 164. Battery Fault Battery backup is not used in this product.
Page 151: Engine Controller Leds
Engine Controller LEDs Engine Controller LEDs The LEDs on the Engine Controller are shown in the following illustration and table.
Page 152: Management Console Error Messages
SAS LEDs SAS connections to the Engine Controller are not supported. Any LED activity is not relevant to the ISIS 2000 operation. Management Console Error Messages The following sections suggest actions to perform on selected error messages in the Management Console.
Page 153: Invalid Drive - Foreign Disk Message
To recover from a removed/reconnected media drive or a previously used media drive (from another ISIS 2000 Engine was added as a replacement spare): 1. Open Storage Manager Agent. 2. Click Advanced > Disk Tools > Clear Foreign Config.
Page 154: Invalid Number Of Disks Message
If you do not have the correct number of arrays, make sure all drives are there (and in the correct slots for the ISIS 2000 configuration) You might need to do use the “Delete and Recreate” command in the Advanced tab to recover once all drives are available.
Page 155: Thermal Sensors
Air flow is from the front to the rear of the Engine. The following table provides a description of the ISIS 2000 Engine thermal alarm. Engine Thermal Monitoring and Control...
Page 156: Thermal Alarm
Thermal Sensors Thermal Alarm The following table provides a description of the ISIS 2000 Engine thermal alarm. The ISIS 2000 Thermal Audio Alarm Symptom Cause Action Front panel module fault The internal temperature has • Check that the local ambient LED is amber.
Page 157: Adding And Replacing Hardware
Adding and Replacing Hardware This chapter provides procedures for adding and replacing components in your Avid ISIS. Avid ISIS hardware additions and replacements are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR). Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system, perform quick checks to verify that the system is in good working order, see “Health Check”...
Page 158: Media Drive Drawer
Media Drive Drawer Media Drive Drawer This section describes how to open the media drive drawer and replace a media drive. The procedure is the same for both drawer 1 and drawer 2. To open a drive drawer: 1. Make sure the anti-tamper locks are not engaged. The red arrows on the locks will point inwards if the locks are disengaged.
Page 159: Media Drive Replacement
ISIS 2000 automatically makes the raw drive into a spare. When replacing a failed media drive in the ISIS 2000-120, you must install the replacement drive in the slot where you removed the failed drive. Do not install replacement drives in the slots identified as “Not Used”...
Page 160: Removing A Media Drive
Media Drive Replacement Configuration” on page You do not need to stop the System Director to replace a single drive. As long as you have a spare drive in the Engine the RAID controller automatically starts repairing a RAID group using the spare when: •...
Page 161 Media Drive Replacement 4. Push the drive carrier latch in the direction shown in the following illustration to unlock the drive.
Page 162: Replacing A Media Drive
If you are not going to replace the drive immediately, close the drawer so that correct airflow and cooling are maintained in the Engine. Replacing a Media Drive When the new media drive is inserted, the ISIS 2000 automatically makes the new drive into a hot spare. To insert a media drive: 1.
Page 163: Forcing A Foreign Drive To Become A Spare
Media Drive Replacement 4. Close the drawer see “Media Drive Drawer” on page 158. The new drive now becomes the hot spare. Forcing a Foreign Drive to Become a Spare If the new media drive is not automatically imported as a hot spare and the System Status Panel in the Management Console reports a foreign disk or no spare, use the following steps to clear the foreign configuration and create a spare disk.
Page 164: Cooling Module Replacement
Cooling Module Replacement 5. Type the Administrator password into the password field right pane and click Clear. Cooling Module Replacement This section describes how to replace the cooling module. You should have a replacement module to insert before removing a module. When the Engine power is left on, a new cooling module should be inserted within two minutes of the removal of the defective cooling module.
Page 165: Power Supply Replacement
Power Supply Replacement To insert a cooling module: 1. Position the cooling module so that the red release latch and handle are on the right-hand side. 2. Slide the cooling module into its slot until the latch clicks in place. The Engine will automatically detect and make use of the new unit.
Page 166: Engine Controller Replacement
Engine Controller Replacement To insert a power supply: 1. Position the power supply so that the red release latch and handle are on the left-hand side. 2. Slide the power supply into its slot until the latch clicks in place. The Engine will automatically detect the new unit.
Page 167 3. Shutdown the Engine Controller using the Storage Manager Agent Web page via the Engine IP address: https://IP_address:5015 a. Type the Administrator password into the password field. The ISIS 2000 Storage Manager Agent page appears. b. Click the Advanced tab. c. Select Shutdown from the left pane.
Page 168 Engine Controller Replacement d. Type the Administrator password into the password field and click Shutdown. e. Allow 1 minute for the buffers to clear and turn off the power to the Engine (two power supply switches). 4. Make note of the locations of all Ethernet cables (1-Gb, 10-Gb) and disconnect them from the failed Engine Controller.
Page 169 Ethernet cable between the 1 Gb network port of the System Director and the management port of the Engine Controller (left 1 Gb Ethernet port). 7. Open a browser and navigate to the ISIS 2000 Storage Manager Agent Web page via the following address: https://192.168.0.10:5015...
Page 170: Engine Replacement
Engine IP address you have just noted. 3. Shutdown the Engine Controller using the Storage Manager Agent Web page via the Engine IP address: https://IP_address:5015 a. Type the Administrator password into the password field. The ISIS 2000 Storage Manager Agent page appears.
Page 171 4. Make note of the locations of all Ethernet cables (1-Gb, 10-Gb) and disconnect them from the failed Engine Controller. 5. Switch both power switches to off position on the rear of the failed ISIS 2000 Engine. 6. Disconnect all 1-Gb, 10-Gb (optical), and power cables from the failed Engine.
Page 172: Replacing An Internal System Director Drive
Replacing an Internal System Director Drive 13. Carefully reinsert all media drives into the same drawers (and slots if possible) they were removed from. 14. Carefully reinsert the two power supplies. 15. Carefully reinsert the five cooling modules. 16. Carefully reinsert the Engine Controller. The Engine Controller module is only supported in the left slot (as seen from the rear of the Engine).
Page 173: Saving Isis Metadata
Replacing an Internal System Director Drive To replace the System Director drive: 1. Remove the failed drive from the front of the System Director by releasing the drive latch on the front of the drive and pulling the drive from the chassis. 2.
Page 174: Replacing System Drives In The System Director
Replacing an Internal System Director Drive Replacing System Drives in the System Director When moving the systems drives from one System Director to another, the order in which you replace these drives in the new System Director should not matter. Although it would be good practice to mark the system drives as to the left and right drives and replace them back in the same order in the new System Director.
Page 175 Replacing an Internal System Director Drive 4. Click the Run hardware scan button (identified as A in the above illustration) to refresh the RAID data to the current state. 5. The volume icon has two smaller disk icons attached to it - one for each disk of the RAID set.
Page 176: Moving The Metadata To A New System Director
3. Verify that you have the current copy of the PartitionDump.bin file from the old System Director. 4. Start the new Avid ISIS 2000 System Director server and load the System Director software. 5. Stop the new System Director service using the ISIS Control Panel.
Page 177: Network Switch Replacement
Network Switch Replacement If using the same IP addresses as the old System Director, make sure to shut down the old System Director first to prevent an IP conflict. 7. Copy the Partition0 and Partition1 files (and PartitionDump.bin file if copied) into the following location on the new System Director: D:\Program Files\Avid\ISIS System Director\ 8.
Page 178 Network Switch Replacement The specific commands will be different between Cisco and Force10 but they all should be in the switch configuration guide. If a TFTP server is not available: Use a console/telnet client such as PUTTY to list the configuration and copy it to a text file, which can then be pasted back into the new switch and save to NVRAM.
Page 179: Adding An Isis 2000 Engine To Your Infrastructure
Adding an ISIS 2000 Engine to Your Infrastructure Up to five ISIS 2000 Engines are supported in the ISIS 2000 environment, you must be at ISIS v4.5 or later to support multiple Engines. The media drives in each Engine can be bound into one or two Storage Groups or a single Storage Group for multiple Engines.
Page 180 7. Connect a 10 Gb optical network cable to left 10 Gb port (as seen from the rear of the Engine) on the Engine Controller of the ISIS 2000 Engine. No other 10 Gb port on the Engine has been configured for this connection.
Page 181 Once the Storage Manager upgrade has completed, the software automatically starts building the RAID sets in the ISIS 2000 Engines. Due to the size and number of drives in the Engine, the RAID configuration takes a couple days to complete. Clients can use the ISIS 2000 system during this time although, the more client activity on the Engine, the longer it takes to finish the RAID configuration.
Page 182 Refresh button whenever you want the updated upgrade Status. When the Status is empty, the upgrade is complete. 15. Double-click the IP address of the Storage Manager in the Details pane to open ISIS 2000 Storage Manager Agent Web page.
Page 183 20. When the Engine has restarted, open the Storage Managers page in the Management Console. Do not add any new ISIS 2000 Engines to this existing Storage Group if the ISIS v4.5 upgrade data conversion redistribution has not completed. 21. Bind your new Storage Managers, using the ISIS Management Console > Storage Managers page.
Page 184: Using The Product Recovery Usb For 64-Bit System Directors
Using the Product Recovery USB for 64-bit System Directors This section describes the procedures to recover your Avid ISIS system drive by reinstalling Windows Storage Server 2008 R2 and Avid specific additions and changes. This procedure restores only the Windows operating system and the hardware drivers. It does not restore the Avid ISIS software.
Page 185 Creating a Product Recovery USB Flash Drive Once you have created the bootable USB flash drive using the Product Recovery tool, use the USB flash drive to reinstall the operating system image (and associated drivers) to the original state as when it was shipped from Avid. When you perform a full product recovery of the Avid ISIS system drive using the product recovery USB flash drive, you lose the product recovery image in the C:\Image folder of the system drive.
Page 186: Reinstalling The Windows Storage Server 2008 R2 Operating System
Reinstalling the Windows Storage Server 2008 R2 Operating System 4. Select the .ari file. The Scan button becomes active when you select the image file. The “Select USB flash drive” menu lists USB devices that are installed and capable of accepting the image file. If the inserted USB flash drive does not appear in the drop down menu, verify the capacity of the USB flash drive.
Page 187 Reinstalling the Windows Storage Server 2008 R2 Operating System 4. Use the System Director Control Panel to stop the System Director. 5. Insert USB flash drive into the USB port in the system. You must enter the BIOS with USB flash drive plugged-in to set correct drive boot order. 6.
Page 188: Configuring The System Drive Using Windows 2008 Storage Server Setup
Configuring the System Drive Using Windows 2008 Storage Server Setup Do not remove the USB flash drive while performing the product recovery. If you remove the USB flash drive an error is displayed stating it cannot write the Ghosterr.txt file. If the USB flash drive was removed, you cannot continue the process by re-installing the USB flash drive.
Page 189 Configuring the System Drive Using Windows 2008 Storage Server Setup You might want to create a new system administrator name and password. Company Name and Organization. Date and Time Settings. Network Workgroup and Computer Domain settings. When the operating system is restored in the Avid ISIS Engine, a unique computer host name is created based on the MAC ID of the system board.
Page 190: Specifications And Notices
This section provides information on the dimensions and weight, the environmental, the electrical, and the power cord specifications for the Avid AS3000 when used as the ISIS 2000 System Director. It also recommends the use of an Uninterruptible Power Supply and supported network cabling.
Page 191: Electrical
Electrical The power cable that comes with the ISIS 2000 Engine is a C19 to 20 power cable. The C19 end is a female connector which plugs into the power supply on the Engine. The C20 end is a male connector, used to plug into a Power Distribution Unit (PDU) with C19 style connectors.
Page 192: Supported Cabling
Supported Cabling Supported Cabling Avid supports the following cable types for connecting an ISIS 2000 System Director system. If you need run your cable greater distances, call Avid Customer Support for supported cable and accessory information. Supported Cables Cable Connection...
Page 193 Supported Cabling Supported Cables Cable Connection Connector Style and Maximum Cable Type Function Length Optical cables Connects: The maximum length for optical Ethernet cables is limited by the core diameter 1 Gb switch port to 1 Gb (measured in microns) and modal bandwidth client (in units of MHz*km).
Page 194 Supported Cabling Supported Cables Cable Connection Connector Style and Maximum Cable Type Function Length When connecting to the 10 Gb port, it is important to follow two rules: – Ensure that the cable has the required modal bandwidth for the distance of the run. –...
Page 195 Supported Cabling Supported Cables Cable Connection Connector Style and Maximum Cable Type Function Length Cisco C4948E SPF+ – 10G-SR for MMF SPF+ – 10G-LR for SMF The minimum cable length for -LR and -SR transceivers is 2 meters.
Page 196: Appendix A Safety And Regulatory Information
Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware. • Warnings and Cautions • FCC Notice • Canadian Notice (Avis Canadien) • LED Safety Notices • European Union Declaration of Conformity • Disposal of Waste Equipment by Users in the European Union •...
Page 197: Fcc Notice
FCC Notice For products with a power switch the main power switch should remain accessible after installation. (Hebrew Warnings and Cautions) FCC Notice Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose.
Page 198: Modifications
Canadian Notice (Avis Canadien) Modifications The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment. Cables Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Page 199: European Union Declaration Of Conformity
Declaración de Confomidad Verklaring de overeenstemming Dichiarazione di conformità We/Wir/Nous/WIJ/Noi: Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Industrial Estate Unit 38, Carmanhall Road Dublin 18, Ireland...
Page 200 Product Name(s): ISIS 2000 Model Number(s): 7020-30088-XX Product Option(s): This declaration covers all options for the above product(s).
Page 201: Disposal Of Waste Equipment By Users In The European Union
Argentina Conformity Made in USA Australia and New Zealand EMC Regulations Ken Hopkins Avid Technology (Aust) Pty Ltd c/o – Elliot House Suite 810, Level 8 140 Arther St North Sydney NSW – 2060...
Page 202: Japan Emc Regulations
Japan EMC Regulations Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. VCCI-A Korean EMC Regulations Class A Equipment Please note that this equipment has obtained EMC registration for commercial use.
Page 203 Taiwan EMC Regulations Warning Statement 1. UV ray radiation Following statement or equivalent: Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
Page 204 Taiwan EMC Regulations 4. Mechanical hazards Injury may result from: Sharp edges and corners Moving parts which have the potential to cause injury Equipment instability Flying particles from imploding cathode ray tubes and exploding high pressure lamps Examples of measures to reduce risks include: Rounding of sharp edges and corners Guarding Provision of SAFETY INTERLOCKS...
Page 205 Taiwan EMC Regulations Examples of measures to reduce risks include: Avoiding the use of constructional and consumable materials likely to cause injury by contact or inhalation during intended and normal conditions of use Avoiding conditions likely to cause leakage or vaporization Provision of markings to warn USERS about the hazards 7.
Page 206 Taiwan EMC Regulations 10. Replaceable batteries If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies: If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking close to the battery or a statement in both the operating and the servicing instructions If the battery is placed elsewhere in the equipment, there shall be a marking close to the battery or a statement in the servicing instructions...
Page 207 Taiwan EMC Regulations 11. Warning to service persons Suitable markings shall be provided on the equipment or a statement shall be provided in the servicing instructions to alert a SERVICE PERSON to a possible hazard, where both of the following conditions exist: Where a fuse is used in the neutral of single-phase equipment either permanently connected or provided with a non-reversible plug Where, after operation of the fuse, parts of the equipment that remain energized might...
Page 208: Index
Index Button Access to system power 17, 20, Accounts, users system reset 17, Activating software without Internet connection Activation ID Adding remote host Cable Addresses length virtual 96, micron Administrator multi-mode fiber agent page password 56, 76, 125, 129, 163, OM2, OM3 Management Console password 55, optical...
Page 209 Index connecting from Zone clients Enclosure Management documentation 12, Enclosure storage Preferences dialog box Upgrade Client Manager maintenance Engine Complete shutdown configurations Components, space for changing described Configure front view media drive slots System Director Control Panel 72, 93, 97, power supplies virtual name 72, 93, 97, rear view...
Page 210 Index Health check 123, host name change Health Monitor Loading software Host Log in Host name change, System Director Macintosh clients Indicator Maintenance fault check system health 123, Indirect license activation Client Manager Initial slot configuration daily Install software weekly Installation, in a rack Management Console Installer...
Page 211 Recovery flash drive Storage limit Red LED Storage Manager Agent Regulatory information default password 128, 131, 167, Reinstall Windows password Remote Host Supported cables Replace Switch engine switch replacement Requirements for rack mounting VLAN for ISIS 2000 29, System...
Page 212 Verification of upgrade log in VGA monitor password 15, 55, 78, Virtual Addresses, configure 96, rear panel Virtual name 72, 93, 97, recovery VLAN, for ISIS 2000 switch 29, second software stop/start service System disk 16, Weekly maintenance System error 17, Weight...
Page 213 Avid Technical Support (USA) Product Information 75 Network Drive Visit the Online Support Center at For company and product information, Burlington, MA 01803-2756 USA www.avid.com/support visit us on the web at www.avid.com...

Avid Technology ISIS 2000 Setup Manual

Using this Guide

Chapter 1 Avid ISIS 2000 System Overview

Chapter 2 Connecting the ISIS Equipment

Chapter 3 Installing Software and Configuring

Chapter 4 Configuring System Director Resiliency

Chapter 5 Avid ISIS Software Licensing

Chapter 6 Configuring the Server for CIFS Access

Chapter 7 Configuring the Server for FTP Access

Chapter 8 Avid ISIS 2000 Upgrade Guidelines

Chapter 9 Avid ISIS Recommended Maintenance

Chapter 10 Status Leds

Chapter 11 Adding and Replacing Hardware

Chapter 12 Using the Product Recovery USB for 64-Bit System Directors

Chapter 13 Specifications and Notices

Appendix A Safety and Regulatory Information

Index

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Summary of Contents for Avid Technology ISIS 2000

Table of Contents