Page 1 Avid ® ISIS ® | 7500 - 7000 Setup Guide...
Page 2: Legal Notices
Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.
Page 3 Copyright 1995, Trinity College Computing Center. Written by David Chappell. Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation.
Page 4 Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay. Attn. Government User(s). Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.”...
Page 5: Table Of Contents
Contents Using This Guide..........12 Symbols and Conventions .
Page 6 10 Gb Client Support ..........31 Zone 2 Clients (Indirect Connect) Configuration .
Page 7 Installing Blades and Power Supplies ........59 Installing IXS and ISS Switches .
Page 8 Chapter 5 Avid ISIS Software Licensing........97 What You Need to Activate the ISIS Software License.
Page 9 Additional spares for a comprehensive spares parts list: ....135 Chapter 10 Avid ISIS | 7500 - 7000 Upgrade Guidelines ......136 Health Check.
Page 10 Available Utilities ............163 Client Manager Maintenance .
Page 11 Canadian Notice (Avis Canadien) ......... 191 Class A Equipment.
Page 12: Using This Guide
Using This Guide The Avid ISIS ® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid ® editing workstations. This document describes the features for all Avid ISIS | 7500 - 7000 shared storage networks. Therefore, your system might not contain certain features that are covered in the documentation.
Page 13: If You Need Help
If You Need Help Symbol or Convention Meaning or Action Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If you are having trouble using your Avid product: 1.
Page 14: Avid Training Services
Avid Training Services Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.
Page 15: Avid Isis | 7500 - 7000 System Overview
Avid ISIS | 7500 - 7000 System Overview The Avid ISIS ® system enables multiple clients to capture, play, and edit video and audio media. This chapter provides an overview of the Avid ISIS | 7500 - 7000 system and the basic function of each Avid hardware component within the system.
Page 16 Hardware Overview and Naming Convention Product name Term used and description Avid ISIS client Client, defined as a user’s workstation or server with Avid ISIS client software that allows that system to mount workspaces Avid ISIS storage blade ISIS Storage Blade (ISB) (labeled i500, i1000, i2000, i4000, i8000) This hot swappable sled is accessible from the front of the ISIS engine and contains two SATA drives.
Page 17: System Director
System Director The Avid ISIS documentation refers to IXS2000 and ISS2000 switches as v2.x hardware and IXS1000 and ISS1000 switches as v1.x hardware. Basic Avid ISIS | 7500 - 7000 Shared Storage Network Hardware Rear view Front view Power supply ISIS Integrated Expansion Switch (IXS) ISIS Storage Blade (ISB) ISIS Integrated Switch (ISS)
Page 18: System Director Front Panel
System Director The System Director provides a location to coordinate file access modes (read/write), file locking, range locking, performance data collection, logging, file lookup, and directory change tracking for client systems. The System Director provides: • Identity of all storage elements connected to the system •...
Page 19: System Director Rear Panel
System Director System Control Panel Letter Component Description System reset button Preforms a soft reset when pressed. Do not use this button unless the system has had a fatal error and must be restarted. A soft reset restarts the system; it clears all active program memory (you lose unsaved work) and shuts down all active programs.
Page 20: Second System Director
Engine Second System Director You can purchase a second System Director and configure it on the same subnets as the original System Director. This provides a redundant System Director that is in constant contact with the original System Director. The second System Director automatically takes over if the original System Director fails (called failover).
Page 21: Engine Rear View
Engine First ISB Fifth ISB Each ISB can be removed and replaced separately with the power on. If you replace an ISB with power on, the LEDs in all of the ISBs go off momentarily. This does not represent a problem. All functions are still active and working properly. Engine Rear View The following figure shows the rear of the engine in a configuration that contains the following: •...
Page 22: Power Supplies
Engine Power Supplies The power supplies are turned on when the power cord is plugged in; they do not have power switches. The power supplies not only provide power, but they also contain fans that cool the system. The system only needs two of three power supplies to supply the needed power to function properly.
Page 23: Storage Configurations
Storage Configurations Link Activity Activity Status Link 10 GIG LINK Management High speed engine 10-Gb connection 1-Gb connections connection interconnect (Hi-Gig) IXS Module The IXS is needed only if you are connecting three or more engines. When connecting three or more engines, two IXS modules are installed in one engine.
Page 24: Storage Group Size
Storage Configurations You can have mixed ISB drive sizes in an engine (250 GB, 500 GB, 1 TB, 2 TB, and 4 TB drives). You can even mix different size ISBs in a Storage Group. However, the larger ISBs in the mixed Storage Group use only the amount of storage that is available in the smaller ISBs.
Page 25: Mirrored Storage Groups, Single Isb Failure
Storage Configurations The full redistribution makes sure all blocks in the Storage Group are optimally distributed based on the new permanent configuration. Doing a full redistribution immediately after the change minimizes the chances of running into issues if a full redistribution is required in the future, such as the storage blades becoming full during a full redistribution and requiring you to delete files to allow the redistribution to complete.
Page 26: Raid-6 Storage Groups, Single Isb Failure
Storage Configurations RAID workspaces have the following restrictions: • Requires a Storage Group with a 512 KB chunk size (256 KB chunk sizes are not supported). • Requires ISIS v2.x generation switches (ISS2000/IXS2000) in the ISIS Engines (these switches are also required for 512 KB chunk sizes). •...
Page 27: Raid-6 Storage Groups, Dual Isb Failure
Automatic Redistribution on Disk Failure RAID-6 Storage Groups, Dual ISB Failure An “unprotected state” exists if there are two failed ISBs in a RAID-6 Storage Group. In an unprotected state with no additional failures, read operations continue to function normally at a lower bandwidth.
Page 28: Client
Client Auto removal status is reported in the System Event Log. A sequence of event log entries is generated for the initial report of the failure, the decision to remove the Storage Manager, and subsequent success or failure. Events are also logged for the start and stop of all the workspace redistributions.
Page 29: Zone 1 Clients (Direct Connected)
Network Zone Configurations A System Director must be attached to both subnets, but can be attached only once to each subnet. • Zone 1 Client — Connected to ISIS VLANs with an ISS 1 Gb or 10 Gb port (direct connect) •...
Page 30 Network Zone Configurations Avid ISIS | 7500 - 7000 Zone 1 Network Configuration Intel Pro 1000 Client systems MT/PT board in Zone 1 10 GB board 10 GB board 10 GB ethernet 10 GB ethernet 1 GB ethernet Engine ISS VLAN 10 ISS VLAN 20 Chassis interconnect...
Page 31: 10 Gb Client Support
Network Zone Configurations 1 Gb Ports in Zone 1 ISS1000 and IXS1000 Switches ISS2000 and IXS2000 Switches Number Two System Two System of ISIS One System Directors One System Directors Engines Director (failover) Director (failover) a. This is due to the use of IXS switches instead of an ISSs. b.
Page 32 Network Zone Configurations Avid ISIS | 7500 - 7000 Zone 2 Network Configuration Intel Pro 1000 Client systems MT/PT board in Zone 2 1 GB ethernet Zone 2 switch with two 10-Gb Ports VLAN 10 VLAN 20 10 GB ethernet 1 GB ethernet Engine Intel Pro 1000...
Page 33: Zone 1 And Zone 2 Clients Mixed Configuration
Network Zone Configurations The following table provides possibilities of Zone 2 client counts based on the number of ISIS engine and switches. Each engine configuration listed in the table has an associated 24-port switch, except for three engines, in which the IXS does not provide additional ports. Available Zone 2 Ports Number of Engines 24-Port Switch Count...
Page 34: Zone 3 And Zone 4 Client Configuration
Network Zone Configurations Avid ISIS | 7500 - 7000 Zone 1 and Zone 2 Mixed Network Configuration Intel Pro 1000 Client systems MT/PT board in Zone 2 1 GB ethernet Zone 2 switch with two 10-Gb Ports VLAN 10 VLAN 20 10 GB ethernet 1 GB ethernet Intel Pro 1000...
Page 35: Link Aggregation Support
Cabling Avid ISIS | 7500 - 7000 Zone 3 and Zone 4 Network Configuration Zone 4 Zone 4 clients corporate network (Layer 3 routed/switched) 1 GB Ethernet Avid Production Network (Zone 1, 2, and 3) House switch Zone 3 (Layer 3 routed/switched) Zone 3 client routed VLAN 30 VLAN 30...
Page 36: Connecting The Engine Cx-4 Cable
Cabling Connecting the Engine CX-4 Cable The CX-4 cable is referred to as the Avid engine interconnect cable. It connects the engines through the integrated Ethernet switches (ISS and IXS) to create the Avid ISIS stack. To connect the cable: Place it in the connector at the rear of the system.
Page 37: 10 Gb Link Aggregation Overview
Cabling Bottom hand pushing cable Pull back on blue cable release Push cable or metal towards engine 3. Pull back with both hands to remove the cable. 10 Gb Link Aggregation Overview Link aggregation is a method of combining physical network links into a single logical link for increased bandwidth.
Page 38: Load Balancing
Cabling Number of Members Supported A link aggregation group can have a maximum of eight members. This means no more than eight 10 Gb links can be combined into one link aggregation group per VLAN. The minimum number of link aggregation members in a group is 2. For performance reasons, Avid recommends that you maintain an even number of link aggregation members.
Page 39: Recommended Topologies
Cabling Recommended Topologies For the best performance in stacks with two IXSs, the link aggregation members need to be evenly distributed between the ISSs that are connected to each IXS. For example, with a four link group, two are connected to ISSs that are connected to IXS A, and the other two links are connected to ISSs that are connected to IXS B.
Page 40: Avid Software And Hardware Install Checklist
Avid Software and Hardware Install Checklist The following checklists summarizes the major steps for upgrading your software and hardware. These checklists are for experienced administrators that acts as a reminder of the tasks that need to be done in each upgrade. If you are not experienced with Avid ISIS, you should read this entire book first before installing or configuring the Avid ISIS.
Page 41 Software Upgrade The infrastructure is defined as follows: • System Director — System Director software and upgrade Storage Blades (ISBs) and Switch Blades (ISS/IXSs) in the Avid ISIS engines to the v2.1.1 firmware • Interplay servers — Interplay Engine, Interplay Media Indexer, Interplay Transfer, and CaptureManager •...
Page 42: Hardware Upgrade
Hardware Upgrade Avid ISIS Software Upgrade (Continued) Complete To be done  Copy your Avid ISIS client installers on your System Director, see “Loading Client Software” on page  Upgrade all your ISBs, ISSs, and IXSs. Using the ISIS Management Console, select all the ISBs and click Upgrade Storage Blades and then select all your ISSs and IXSs and click Upgrade Switch Blades.
Page 43 New System Director and Engine Installation Avid ISIS New Installation Complete To be done  Determine Network Address Scheme  Configure SD IP Addresses; see “IP Addressing Overview” on page • ISIS Left • ISIS Right • Management Port  In the 64-bit System Director, change your default Internet Explorer 7 Security and Advance tab settings: Click Tools >...
Page 44: Switch And Isb Upgrade Utility
Switch and ISB Upgrade Utility Avid ISIS New Installation Complete To be done  Bind Storage Managers, see the Avid ISIS Administration Guide.  Create Storage Groups, see the Avid ISIS Administration Guide.  Create Workspaces; see the Avid ISIS Administration Guide. ...
Page 45 Recreating a File System Deleting and Creating a File System Complete To be done  Delete all files in all Workspace  Delete Workspaces  Delete Storage Group  Remove Storage Managers  Delete / Create New Active...
Page 46: Installing The Isis System
Installing the ISIS System This chapter explains how to rackmount and connect the system hardware. A system installation check list is provided to help you perform the installation in the correct order. The check list contains references to information in this and other chapters in this document or the ReadMe file to complete the installation.
Page 47 Rack-Mounting the Equipment Single Rack - Two Engines - One System Director System Director Engines...
Page 48 Rack-Mounting the Equipment Single Rack - Four Engines - One System Director Switch System Director MGMT MGMT Engines MGMT MGMT MGMT MGMT...
Page 49: Installing Rack-Mount Rails And Brackets
Rack-Mounting the Equipment Dual Rack - Four Engines - Failover System Rack 1 Switch Rack 2 System Directors Engines MGMT MGMT MGMT MGMT MGMT MGMT Installing Rack-Mount Rails and Brackets The System Director is designed for 19-inch (483-mm) rack configurations and requires one EIA rack units (1U), or 1.75 inches (44.45 mm) of rack space.
Page 50: Rack-Mount Requirements
Rack-Mounting the Equipment The System Director is designed to be installed horizontally in a rack. Installing the System Director on an angle or in a sloped console causes the internal drives to wear faster than the intended life of the drive. To ensure the stability of the rack enclosure, start with heaviest equipment installed at the bottom of the rack enclosure.
Page 51: Positioning The System Director In The Rack
Rack-Mounting the Equipment • Reliable Grounding — Maintain reliable grounding of rack-mounted equipment, especially regarding supply connections other than direct connections to the branch circuit (for example, power strips). • Inside Enclosure Access — Allow at least 0.5 in (1.3 cm) clearance on top of the enclosure for cover removal.
Page 52: Attaching Inner Slide Rails To The System Director
Rack-Mounting the Equipment Separating the Slide Rails 3. Pull and separate the two halves. 4. Repeat these steps to separate the second slide rail. Attaching Inner Slide Rails to the System Director Attach the inner slide rails that were separated from the outer slide rails to the System Director. To attach the inner slide rails: 1.
Page 53: Attaching The Outer Rails To A Square-Hole Rack
Rack-Mounting the Equipment Attaching the Inner Slide Rails 3. Repeat this procedure to attach the other inner slide rail on the other side of the server. Attaching the Outer Rails to a Square-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails”...
Page 54 Rack-Mounting the Equipment Positioning the Outer Slide Rail with the Front Rack-Mounting Rail 3. Push the outer rail towards the outside of the rack, to secure the outer rail in place Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4.
Page 55: Attaching The Outer Rails To A Round-Hole Rack
Rack-Mounting the Equipment Securing the Outer Slide Rail to the Rear Rack-Mounting Rail 6. Repeat this procedure to attach the second outer slide rail on the other side of the rack. Attaching the Outer Rails to a Round-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails”...
Page 56 Rack-Mounting the Equipment 2. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration. Positioning the Round Hole Adapter 3.
Page 57: Securing The System Director In A Rack
Rack-Mounting the Equipment Securing the Outer Slide Rail to the Rack-Mounting Rail 5. Adjust the outer slide rail bracket assembly to the rear mounting rail. 6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.
Page 58: Mounting The Engine
Rack-Mounting the Equipment Front Panel Screws Rack enclosure front mounting rail Mounting the Engine Lifting the engine with the blades and power supplies installed can cause an injury. The engine must have the blades and power supplies removed prior to lifting. Avid recommends that two people be used whenever lifting the empty engine.
Page 59: Installing Blades And Power Supplies
Installing Blades and Power Supplies 4. Screw the engine to the front of the rack through the ears of the engine as shown in the preceding figure. Installing Blades and Power Supplies Once the engine has been mounted you can install the power supplies and blades. Only trained Avid technicians are permitted to remove and replace the power supply while power is applied to the system.
Page 60: Installing Ixs And Iss Switches
Installing Blades and Power Supplies 4. Push the plastic handle closed, to lock the ISB into the slot. 5. Repeat step 1 through step 4 until all blades are installed. 6. Carefully unpack each power supply. Avid recommends that two persons be used to install the power supplies. You could be injured if you dropped a power supply on any part of your body.
Page 61: Connecting A Keyboard, Monitor, And Mouse
Connecting a Keyboard, Monitor, and Mouse For three to twelve engine configurations, install two IXSs in the first engine at the top of the stack. To install your IXS or ISS: 1. Unpack the switch and insert the switch edges into the internal engine slides. 2.
Page 62: Connecting The Optional Application Key
Connecting the Optional Application Key 2. Attach the VGA connector on the monitor cable to the 15-pin video port on the back of the Avid ISIS. Secure the connector with the thumbscrews on the connector. For exact locations “System Director Rear Panel” on page 3.
Page 63: Connecting Power Cords
Connecting Power to Equipment supplies must be operational at one time for the engine to function properly. The fans in each power supply cool the supply and provides airflow for the engine. If a power supply fails, leave it in place until you have a replacement. Each power supply is rated at 5 amps of current capacity at 120 Vac.
Page 64: Three 20 Amp V Ac Circuits For Two Engines
Connecting Power to Equipment Basic Power Connection for Three ISIS Engines Engine Engine Engine 20 Amp 20 Amp 20 Amp Three 20 Amp V AC Circuits for Two Engines When using three circuits for two Engines, connect them as follows: Power Connection for Two ISIS Engines on Three Circuits Engine Engine...
Page 65: Two 20 Amp V Ac Circuits For Two Engines
Connecting Power to Equipment Two 20 Amp V AC Circuits for Two Engines The following configuration is not recommended by Avid, but some locations might need to connect in this manner. When using two circuits for two Engines, connect them as follows: Power Connection for Two ISIS Engines on Two Circuits Engine Engine...
Page 66: Connecting Isis Hardware
Connecting ISIS Hardware To turn your system off: 1. Exit the Client Manager on all clients. 2. Stop the Standby System Director using the System Director Control Panel (if failover is configured). 3. Stop the Active System Director using the System Director Control Panel. 4.
Page 67: Engine Configuration V2.X Hardware Guidelines
Connecting ISIS Hardware Engine Configuration v2.x Hardware Guidelines Although there are a few ways to physically connect and enable the engines, Avid recommends the process described in this section for consistency and dependability. In smaller configurations different switch blades are used: •...
Page 68 Connecting ISIS Hardware To configure the engine: 1. Connect the power cords that are connected to the System Director to the V ac circuit and turn on the System Director. The System Director password is preset to is-admin. Not to be confused with the System Director Web Page Administrator user whose default password is blank.
Page 69: Two-Engine Stacking
Connecting ISIS Hardware If your network has a network time protocol (NTP) server, you can enter the IP address of that server in the Chassis Configuration window. NTP Server 1 is for the primary NTP server and if you have a secondary NTP server, enter the secondary IP address in NTP Server 2.
Page 70 Connecting ISIS Hardware 4. Click Add and wait for the progress bar to complete. 5. Connect the interconnect cable from the left side of the stack to the new engine. The switch then picks up the addresses and stacking information. Wait 5 minutes and refresh the page.
Page 71: Three- To Twelve-Engine Stacking Summary With V2.X Switches
Connecting ISIS Hardware Two-Engine Connections To client - RJ45 connector, CAT 5e or CAT 6 Inter-engine connection CX-4 connector Avid interconnect cable RJ 45 connector CAT 5e or CAT 6 MGMT MGMT System Director or laptop for configuring only MGMT MGMT Connection 1 Three- to Twelve-Engine Stacking Summary With v2.x Switches...
Page 72: Three- To Twelve-Engine Connections With V2.X Switches
Connecting ISIS Hardware IXS2000 Engine Port Numbering IXS module 11 11 Management connection 11 Engine interconnections Avid strongly recommends you keep your engines and IP addresses in order in conjunction with the order of the ports used on the IXSs. When the IP address of the engines are in order with how they are mounted in the rack, support personnel can better identify the connections and components in the network.
Page 73 Connecting ISIS Hardware 4. Using a laptop (or computer running a Windows operating system), assign a static IP address to the network adapter (NIC) and attach it to the management port of left 192.168.0.100 IXS. 5. Open a browser and navigate to the Switch Agent Web page via the following address: https://192.168.0.10:5015 6.
Page 74 Connecting ISIS Hardware 8. Click Submit. If a Dialog box appears with an informational warning, disregard it. The first engine is now properly addressed. 9. Click Add/Remove chassis to go to the Add a Chassis page.
Page 75 Connecting ISIS Hardware 10. Click Add and wait for the progress bar to complete. 11. Immediately attach an interconnect cable from port 1 of the left IXS to the left ISS interconnect port of the second engine.
Page 76 Connecting ISIS Hardware Left Subnet Twelve-Engine Connections Third engine Fifth engine Seventh engine Second engine Fourth engine Sixth engine 11 11 Eighth engine Tenth engine Twelfth engine Ninth engine Eleventh engine MGMT MGMT You are not required to connect each engine to the exact ports shown in the illustration. The order used here is a suggestion to keep the stack logically organized.
Page 77 Connecting ISIS Hardware To connect the VLAN 20 subnet (right side) 1. Insert right IXS (right-side switch in the top engine) and tighten the thumb screws. The IXS switch starts when inserted, allow the switch 2 minutes to power on and enter a ready state.
Page 78: Hi-Gig Link Aggregation Group
Connecting ISIS Hardware Hi-Gig Link Aggregation Group Two interconnect cables and Link Aggregation are used to increase the bandwidth between the IXS’s. However, both interconnect cables must not be connected until Hi-Gig Link Aggregation is Enabled. Link Aggregation must be enabled for both sides of the network in order for clients on both sides to perform I/O operations.
Page 79: Ip Addressing Overview
Installing Software and Configuring 10 Gb Link Aggregation This chapter describes how to connect and configure the System Director and other Avid ISIS hardware. Since the number of different configurations is endless, this chapter describes a configuration with four engines and one System Director. If you have questions, call your Avid representative or your local ACSR.
Page 80 IP Addressing Overview Front and Rear of an Engine Upper left Lower right Left side Right side (default subnet 10) (default subnet 20) Management Port Management Port The IXS shown is only used when three or more engines are connected. The following list describes the tasks to assign IP addresses to engines.
Page 81 IP Addressing Overview • At this point, each ISS or IXS is assigned a base address. One ISS is assigned a subnet 10 address of 192.168.10.26 and the other a subnet 20 address of 192.168.20.26 (unless the you want to change the IP scheme or subnet mask). Each side of the engine is assigned 17 addresses on each network for a total of 34 addresses per engine.
Page 82: Configuration Overview
Configuration Overview Second Engine Internal Static IP Address Assignments ISB 0 ISB 1 ISB 2 ISB 3 192.168.10.27 (left side) 192.168.10.28 (left side) 192.168.10.29 (left side) 192.168.10.30 (left side) 192.168.20.27 (right side) 192.168.20.28 (right side) 192.168.20.29 (right side) 192.168.20.30 (right side) ISB 4 ISB 5 ISB 6...
Page 83: Software Installation
Software Installation Software Installation Make sure the System Director and engines are cabled and attached to both internal subnets as described in “Setting Up Network Addresses In the Stack” on page Loading the Software Avid ISIS Systems ship with one blank 8GB USB flash drive that is intended to be used for storing the ISIS Software Kit.
Page 84: Activating The License Key
Software Installation 5. Select ISIS | 7500 - 7000 System Director from the “Select Software Package” menu. The File Gateway selection is used when loading the Avid File Gateway server. The File Gateway software cannot be installed on the same server as the System Director software. 6.
Page 85: Installing The Optional Application Key
Software Installation Previous versions of Avid ISIS software use an application key plugged into the System Director to allow clients to connected to the ISIS infrastructure. The USB application key is now available as an option. New ISIS systems ship with software licensing that is activated online. If you are already using an application key (dongle) in your ISIS infrastructure you can continue using it.
Page 86 Software Installation To create an Active File System: 1. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS System Director and select Control Panel. 2. Click Stop System Director. The Configure File System tab becomes active. 3.
Page 87: Binding The Storage Managers
Software Installation Binding the Storage Managers After you have created an Active File System, bind the Storage Managers using the Management Console. If you have more than one Engine in your configuration, they appear in the Storage Manager page. You can select and bind multiple Storage Managers. This procedure assumes you are creating an Active File System on a new unused Engine.
Page 88: Checking The Status Of The System Director
Software Installation Checking the Status of the System Director After you have installed the System Director software, an Avid ISIS Launch Pad is displayed on the System Director Desktop. To open and close the Launch Pad: 1. If the ISIS Launch Pad is not displayed on the Avid ISIS System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray to display or hide the Launch Pad.
Page 89: Installing Software On The Engines
Software Installation Installing Software on the Engines After you have loaded new software on the System Director, upgrade the software on the engines. You can use Web Administrator from anywhere to perform the following functions, but you usually do it from the System Director: •...
Page 90 Software Installation 5. Click Upgrade Switches. The Upgrade Switch Blades window opens. 6. Select the upgrade .tgz file, and click Upgrade. After all the Switch Blades are updated, upgrade the Storage Blades. Upgrading switches takes approximately 25 minutes for ISS1000 and IXS1000 switches, and 10 minutes for the v2.x switch hardware (ISS2000 and IXS2000).
Page 91: Engine Does Not Appear In Add Engine List
Software Installation The Status for the upgrade is shown in the Details pane at the right of the window. Click the Refresh button to update the upgrade status. When the Status field in the Details pane is empty, the upgrade is complete. You can also use the Monitor Tool, the color indicator in the System Overview Toolbar, and the Storage Blade Status column to watch the progress of an upgrade.
Page 92: Check Switch Ip Address
Software Installation To troubleshoot why an engine did not appear in Add/Remove page: 1. Reseat the interconnect cables; both sides of the interconnect should have a green solid link light when powered on. If not: a. Remove the cable. b. Click Add chassis. c.
Page 93: Loading Client Software
Configuring a 10 Gb Link Aggregation Group Loading Client Software See the Avid ISIS Client Manager guide for information on installing and configuring the Client Manager software. Configuring a 10 Gb Link Aggregation Group The 10 Gb link aggregation connection is done using the 10 Gb port on the ISS. You can make a 10 Gb link aggregation connection on the left, right or both subnets.
Page 94 Configuring a 10 Gb Link Aggregation Group 5. Select either the Left (VLAN 10) or Right (VLAN 20) in the Network area of the window and click Continue. The ISSs on either the left or right side of the stack are listed. 6.
Page 95 Configuring a 10 Gb Link Aggregation Group 9. (Option) Repeat step 3 through step 8 to create a link aggregation for the other side. Link aggregation groups are created on the left and right sides individually. You can have a link aggregation just on one side if you want.
Page 96: Avid Isis Software Licensing
Avid ISIS Software Licensing When installing a new Avid ISIS system, you must activate the ISIS software with the Avid License Control tool. If you have a dual System Director environment, repeat the procedure for each System Director. If you are upgrading from an earlier version of Avid ISIS software which uses the USB application key (dongle), you can continue to use that application key with your software upgrade.
Page 97: License Activation Using An Internet Connection
License Activation Using an Internet Connection Identification (ID) Numbers Where you can find them: System ID The System ID is provided on an Activation ID and System ID card shipped with your new ISIS system. The System ID is used for expediting warranty verification and customer service.
Page 98 License Activation Using an Internet Connection After your Avid software is activated, the License Profile tab displays your System ID, Activation ID, and Device ID. 3. Click Activate next to the Avid ISIS software. 4. Select “I want to activate my product using the Internet connection on this computer” and then click Continue.
Page 99: License Activation Without An Internet Connection
License Activation Without an Internet Connection 6. Enter your activation identification number in the Activation ID text box. 7. Click Activate. The Activation tool confirms your system information. When the activation is complete, a message indicates that your software has been successfully activated and the button changes to Deactivate.
Page 100 License Activation Without an Internet Connection 9. On a computer with an Internet connection, open a Web browser and navigate to http://avid.com/license. 10. Follow the onscreen instructions on the web page. The website creates a license.bin file. This file contains license information needed to activate your Avid ISIS software.
Page 101: Deactivating The License
Deactivating the License The Activation tool confirms your system information. When the activation is complete, a message indicates that your software has been successfully activated and the button changes to Deactivate. 15. (Option) If you are planning a dual System Director configuration, repeat this procedure to Activate your software license on your second System Director.
Page 102: License Requirement With Host Name Change
License Requirement with Host Name Change 5. Click Done to close the window. License Requirement with Host Name Change If you want to change the host name of your System Director, you must deactivate your ISIS software license, delete the license binding file, and reactivate the license after changing the host name.
Page 103: Configuring Two Stacks Of Isis Engines
Configuring Two Stacks of ISIS Engines This chapter explains how to configure your ISIS engines into two Management Domains (stacks); typically when setting up your ISIS environment with more than twelve engines. The standard ISIS configuration supports up to twelve engines with one or two System Directors. ISIS environments typically are configured with two System Directors for redundancy protection against data loss.
Page 104: Isis Two Stack Configuration
ISIS Two Stack Configuration • Two stacks are linked by 10 Gb Ethernet connections using external switches (EXS) For a list of supported external Ethernet switches, see the Avid ISIS ReadMe • Each VLAN must use the same number of 10 Gb connections on the external switches between each stack ISIS Two Stack Configuration Each stack, regardless of the number of engines, is configured into two subnets (VLAN 100 and...
Page 105 ISIS Two Stack Configuration Two Stack Configuration (Option 1) 10 Gb connection to zone 2 switch Left side Right side (default subnet 100) (default subnet 200) 10 Gb connection 10 Gb connection to house network to house network 4 x 10 Gb 4 x 10 Gb External 10 Gb External 10 Gb...
Page 106: External Switch Link Aggregation Connection Guidelines
ISIS Two Stack Configuration External Switch Link Aggregation Connection Guidelines The following table provides the recommended number of 10 Gb link aggregation connections between ISIS Management Domains when configuring more than twelve engines. Typically, you would not use more than one stack if your site has twelve engines or less. If planning on more than twelve engines, Avid recommends that you set up your initial ISIS environment with two stacks.
Page 107: Ip Address Classes
ISIS Two Stack Configuration IP Address Classes You need a subnet with enough IP addresses to accommodate the number of engines, clients, and devices you are connecting to your ISIS shared storage environment. A Class C network typically provides 254 usable addresses. Your shared storage environment might need a larger block of IP addresses than a Class C network provides.
Page 108 ISIS Two Stack Configuration Each engine uses 17 IP addresses on two subnets. The following table shows an example of the starting and ending IP addresses for 24 engines on two VLANs. Starting and Ending Engine IP Addresses for Two Stacks VLAN 100 Subnet VLAN 220 Subnet VLAN 100 Subnet...
Page 109: Static Ip Addresses Available
Connecting Two Stacks of Engines VLAN 100 Subnet VLAN 220 Subnet VLAN 100 Subnet VLAN 200 Subnet Stack 1 Stack 1 Stack 2 Stack 2 Engine 11 Engine 11 Engine 11 Engine 11 192.168.100.180 192.168.200.180 192.168.101.180 192.168.201.180 192.168.100.196 192.168.200.196 192.168.101.196 192.168.201.196 Engine 12 Engine 12...
Page 110: Setting Up Two Stacks
Connecting Two Stacks of Engines Setting Up Two Stacks Regardless of the number of engines you are planning in your Avid ISIS stack. The following procedure summarizes the required tasks after you have decided on your IP address scheme with your Network administrator (see “IP Addressing With Two Stacks”...
Page 111 Connecting Two Stacks of Engines To disassemble the existing stack: 1. Upgrade to the latest ISIS software on the existing stack. 2. Remove all 10 Gb Link Aggregation cables (if needed). 3. Disable all 10 Gb Link Aggregation groups (“Enable/Disable”) in the stack, see “Configuring a 10 Gb Link Aggregation Group”...
Page 112 Connecting Two Stacks of Engines 9. Avid recommends running the Switch Diagnostics on stack 2 to make sure there are no errors. 10. Create the 10 Gb Link Aggregation groups in the stack that will be used to connect to the external switches (EXS).
Page 113: Configuring System Director Failover
Configuring System Director Failover This chapter explains how to enable the software for a failover using two System Directors. For true redundancy Avid recommends connecting the second System Director to a different engine than the first System Director. The Active and the Standby System Directors must be the same model server;...
Page 114: Enabling A System Director
Setting IP Addresses for Crossover Link Enabling a System Director To enable a failover system for Avid ISIS: 1. Connect two System Directors (using straight or crossover cable) as shown in the following figure. MGMT MGMT MGMT MGMT 2. Enable the software on both systems, see “Configuring System Director Failover”...
Page 115: Configure A Failover Connection
Configure a Failover Connection To set IP addresses: 1. Go to Start > Control Panel > Network Connections for each System Director. 2. Set the Existing System Director to the following TCP/IP addresses for ports 1 and 2: Onboard Ethernet port 1 (ETH1) - 192.168.1.1 netmask 255.255.255.0 Onboard Ethernet port 2 (ETH2) - 192.168.2.1 netmask 255.255.255.0 3.
Page 116 Configure a Failover Connection 3. Click Stop System Director. 4. Click Change Virtual System Director Name and type a name in the Virtual System Director Name text box, then click OK. You must assign the same virtual name to both System Directors. 5.
Page 117 Configure a Failover Connection 9. Configure the Virtual Addresses on both systems by doing the following: a. Choose two unused static IP address that are used as the Virtual IP addresses for both System Directors. b. Map the Virtual IP address to the corresponding real IP address for each of the System Directors.
Page 118 Configure a Failover Connection 13. [Standby System Director] Click Stop System Director. 14. [Standby System Director] Click Change Virtual System Director Name and type a name in the Virtual System Director Name text box, then click OK. You must assign the same virtual name to both System Directors. 15.
Page 119 Configure a Failover Connection 19. Validate the crossover connections as follows: a. On the standby (receiving) System Director, click Validate Receive. b. On the active (sending) System Director, click Validate Send. Make sure to click Validate Receive on the standby System Director before you click Validate Send on the active System Director.
Page 120: Stopping And Restarting The System Directors
Stopping and Restarting the System Directors At first, the dialog box indicates that it is setting up the communication between the two System Directors and waiting for a response. When communication is established, the dialog box message alternates between Sending out inquiry and Valid response. The number of Successful Round Trips indicates the number of packets sent between the System Directors.
Page 121 Stopping and Restarting the System Directors To stop and start the System Director using the Launch Pad: 1. If the ISIS Launch Pad is not displayed on the Avid ISIS System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray to display or hide the Launch Pad. You can also open other ISIS tools by clicking the icons in the Launch Pad.
Page 122 Stopping and Restarting the System Directors To stop and start the System Director using the ISIS Control Panel: 1. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS System Director and select Control Panel. 2.
Page 123: Status Leds And Stacking Problems
Status LEDs and Stacking Problems This chapter provides an explanation of the light-emitting diodes (LEDs) located on the different sections of the Avid ISIS engines. It also provides a information on how to recover from a stacking problem. The ISS and IXS have activity and link LEDs for each port. The location of these LEDs are shown in “Integrated Ethernet Switches”...
Page 124: Led Summaries
LED Summaries LED Summaries When determining errors, the status LED blinks at one of the following three rates or stays On (on solid). • Slow: 0.5 Hz • Medium: 2.0 Hz • Fast: 5.0 Hz The following table provides a description of the ISS status LEDs. ISS LED Summary Color and Blink Speed Status...
Page 125 LED Summaries ISB LED Summary (Continued) Color and Blink Speed Status Amber – fast High temperature (> 60C) Temperature critical (> 70C) waiting for temperature to drop Amber – on solid ISB has been taken offline in the user interface or Temperature OK/Not booting yet Error (followed by restart, if restart not working) Possible errors include: missing critical application, low...
Page 126: Recovering From Stacking Problems
Recovering from Stacking Problems Recovering from Stacking Problems If your Avid ISIS shared storage network has a serious problems as a result of the setup, it might necessary to recover the stack. Here are a few possible problems: • Traffic loops were introduced •...
Page 127: Rebuilding The Stack
Recovering from Stacking Problems If the problem switch is an IXS, connect an interconnect cable to another ISS. If the problem has been resolved, connect the interconnect cable from the switch on the other VLAN subnet to the IXS on fixed subnet. If the problem switch was an IXS, re-connect all other interconnect cables in the engine.
Page 128: Avid Isis | 7500 - 7000 Pre-Upgrade Information
Avid ISIS | 7500 - 7000 Pre-Upgrade Information Gather the following information before the upgrade. This information is critical to troubleshooting an Avid ISIS. • Current Avid ISIS software version • Avid ISIS Administrator password • Switch agent password • Number of Avid ISIS engines •...
Page 129: Isis Engine/Switch Information
ISIS Engine/Switch Information Virtual Network Name and IP Addresses Virtual IP Right Virtual ISIS Name Attribute System Director 1 System Director 1 Host name Administrator Password IP address Left ISIS IP Address Left Default Gateway Right ISIS IP Address Right Default Gateway First failover IP address Second failover IP address ISIS Engine/Switch Information...
Page 130 ISIS Engine/Switch Information Engine #2 Serial Number: ______________________ Left IXS/ISS IP: Right IXS/ISS IP: Left External Zone 2 Right External Zone 2 switch IP address (if switch IP address (if configured): configured): Engine #3 Serial Number: ______________________ Left IXS/ISS IP: Right IXS/ISS IP: Left External Zone 2 Right External Zone 2...
Page 131 ISIS Engine/Switch Information Engine #7 Serial Number: ______________________ Left IXS/ISS IP: Right IXS/ISS IP: Left External Zone 2 Right External Zone 2 switch IP address (if switch IP address (if configured): configured): Engine #8 Serial Number: ______________________ Left IXS/ISS IP: Right IXS/ISS IP: Left External Zone 2 Right External Zone 2...
Page 132: On Site Spares
On Site Spares Engine #12 Serial Number: ______________________ Left IXS/ISS IP: Right IXS/ISS IP: Left External Zone 2 Right External Zone 2 switch IP address (if switch IP address (if configured): configured): On Site Spares List all Avid ISIS spare parts that are onsite: Spare Components and Cables Part Quantity...
Page 133: Spares Checklist
Spares Checklist Spares Checklist Use the following list to assure that you have the correct parts onsite when performing any Avid ISIS upgrade. This can be a mix of customer spares and parts brought onsite by upgrade technicians. • 1 — IXS and IXS2000 •...
Page 134: Avid Isis | 7500 - 7000 Upgrade Guidelines
Avid ISIS | 7500 - 7000 Upgrade Guidelines All Avid ISIS upgrades are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR). • If you have not already noted the host names, passwords, IP address, and other important network details, see “Avid ISIS | 7500 - 7000 Pre-Upgrade Information”...
Page 135: Software Upgrade
Software Upgrade 5. Log into each System Director and open the System Director’s Control Panel. Make sure both paths are up, and standby is receiving and replicating metadata. Check the Metadata Status tab in the System Director’s Control Panel on the standby, and make sure the date stamp in the saved and replicated fields is current and updating frequently.
Page 136: Component Requirements From Previous Isis | 7500 - 7000 Releases
Software Upgrade • Interplay Access • Avid Approved Applications Initiative such as Pro Tools and Final Cut Pro The infrastructure is defined as follows: • System Director — System Director software and upgrade Storage Blades (ISBs) and Switch Blades (ISS/IXSs) in the Avid ISIS engines •...
Page 137 Software Upgrade Preparing for the Upgrade 1. Download the ISIS v4.7 software kit from the Avid Download Center (www.avid.com/US/support/downloads) to your Active System Director. 2. Create a new “test” workspace in a storage group. (This will be used later to verify that the upgrade completed successfully.) 3.
Page 138: Copying The Metadata To The New Default Location On The System Director
Software Upgrade Completing the Upgrade 1. After the new Active System Director has started, log into the management console and make sure the “test” workspace exists on the Workspaces page. If it does not please stop the System Director and contact your support team. 2.
Page 139 Software Upgrade Partition1 PartitionDump.bin Old v2.x metadata location D:\Program Files\Avid Technology\AvidUnityISISSystemDirector New v4.x metadata location D:\Program Files\Avid\ISIS System Director 4. Start the System Director Service. If there is an error upgrading the metadata, the System Director restarts and then fails again.
Page 140: Avid Isis Software Installation From The Usb Flash Drive
Software Upgrade Avid ISIS Software Installation From the USB Flash Drive Avid ISIS Systems ship with one blank 8GB USB Drive that is intended to be used for storing the ISIS Software Kit. Download the ISIS software kit from download center (http://www.avid.com/US/support/find-support/category/updates) and copy it to this USB drive The second (16GB) USB drive contains a bootable recovery image.
Page 141: Intel Network Driver And Bios Update
Software Upgrade 10. Load the ISBs and ISS/IXSs firmware. Using the ISIS Management Console, select all the ISBs and click Upgrade Storage Blades and then select all your ISS/IXSs and click Upgrade Switch Blades. You do not need to wait for the ISBs to be finished, you can upgrade ISBs and ISS/IXSs at the same time.
Page 142: Intel Raid Controller Driver Update
Software Upgrade The procedure on the Avid Download Center requires you to create an Intel Deployment Assistant DVD and use a USB flash drive to load the BIOS update package on the System Director and File Gateway. Instructions for running the Intel BIOS Upgrade Utility and installing the BIOS are included with the image for the utility and the BIOS package.
Page 143 Software Upgrade 6. Click the Driver tab in the Properties window. 7. Click Update Driver in Driver tab. 8. In Hardware Update Wizard, do not let Windows select the driver: a. Select “No, not at this time” and click Next. b.
Page 144: Record Ip Addresses On The System Director
Software Upgrade 11. Apply the registry key by browsing to the folder in the package you RegKey_Updates copied to the server. Double-click the file to apply the registry key change. w2k3.reg The following two entries are added to the System Director registry location: KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msas2k3\ Parameters\Device DriverParameters = flushrequest= 3...
Page 145: Post Upgrade System Verification
Post Upgrade System Verification 1 Gb Network Settings On The Engine Option Setting Receive Buffers 1024 Transmit Buffers 1024 Post Upgrade System Verification After upgrading a system verify that all upgraded components are functioning optimally. To verify the upgrade: 1. Verify network connectivity for all components: a.
Page 146 Post Upgrade System Verification 4. Check all clients for proper operation using Path Diag. Run Path Diag on a couple of clients and verify consistent performance. To set the PathDiag Tool: a. Do one of the following. (Windows) Select Start > All Programs > Avid > ISIS Client > PathDiag. (Macintosh) Select Go >...
Page 147: Post Upgrade System Verification
Post Upgrade System Verification Custom Test 1 Gb client 10 Gb Client Settings (not bandwidth limited) (not bandwidth limited) File Access Method Automatically select Automatically select Reads vs Writes Writes, then Reads (Sequential) Writes, then Reads (Sequential) Transfer Size 4096 16384 Transfer Rate Unlimited...
Page 148 Post Upgrade System Verification Let the diagnostics run, when the Switch Diagnostics - Reported Result/System Overview displays, the results from all switches in both stacks are available in the summary page. h. Click Switch Diagnostics Results Summary Page. Any errors report as red and warning conditions are amber. Click headings to investigate any error or warning statuses.
Page 149: Avid Isis Upgrade Utility
Avid ISIS Upgrade Utility The Avid ISIS Upgrade Utility (AvidISISTools.msi) can be found on the Avid ISIS software kit in the folder. This utility is an application for upgrading \AvidISISUtilities\ISIS 7000\ the ISS and ISB firmware. It offers an alternative to the normal online upgrade utilities when the switching infrastructure cannot be maintained during the upgrade.
Page 150: Software Component Design
Overview and Requirements Software Component Design The Avid ISIS Upgrade Utility is composed of the following components: • The GUI Component — provides the Graphical User Interface of the application • The Avid ISIS Upgrade Utility application programming interface (API) handles the low level functions such as: Configure and start the FTP server thread.
Page 151: Software Interface
Software Interface Software Interface The software interfaces with the storage devices through the switch agents with HTTP requests. The application is provided with a graphical user interface which is described in this chapter. The Avid ISIS Upgrade Utility main window displays when the application is started and is divided into three sections: •...
Page 152: Ftp Server Section
Software Interface FTP Server Section The FTP Server Section contains the following functions: • Add installer package to the FTP root directory • Remove installer from the FTP root directory • Select installer to be sent to the storage device •...
Page 153: Monitoring Section
Running the Avid ISIS Upgrade Utility Monitoring Section The Monitoring section contains the following functions: • Install Status Monitoring table displays the upgrade status of the devices currently upgrading. • Remove Entry button removes the selected entries from the Install Status table. Running the Avid ISIS Upgrade Utility The Avid ISIS software kit includes the Avid ISIS Upgrade Utility application and runs on the Avid ISIS System Director.
Page 154 Running the Avid ISIS Upgrade Utility 6. Click Discover to retrieve information on all the available devices. 7. Select the devices you want to update. (Click the check-box beside the IP Address device entries in the table.) 8. Click Start Install to begin installing the selected package to the selected devices. The Start Install button is enabled only when an install package and at least one device entry are selected.
Page 155: Avid Isis Recommended Maintenance
Avid ISIS Recommended Maintenance The following maintenance recommendations are not meant to be a troubleshooting guide but more of a care and monitoring checklist for Avid ISIS. Typically the Avid ISIS does not need to be power cycled. All components of the ISIS stack can be replaced or restarted individually without interfering with the operation of ISIS stack.
Page 156: Daily Maintenance
Daily Maintenance tool displays no entries in the Status field. If a problem arises, or when the status of the Storage Manager changes, the Administrator tool updates the Storage Managers dialog box. • Check the Storage Blade Status and Switch Blade Status: Open the ISIS Management Console and click Chassis.
Page 157: Weekly Maintenance
Weekly Maintenance If the event log indicator is not green, check the Windows Event logs on the Standby System Director • Check that the Avid ISIS Workspaces have “Free Space” available: Open the ISIS Management Console and click Workspaces, see “Minimum Storage Space Requirement”...
Page 158: Monthly Maintenance
Monthly Maintenance Monthly Maintenance Test failover operations monthly (estimated time: 1 hour). • Take a snapshot — The ISIS Snapshot tool collects information currently displayed by the ISIS Management Console and the Avid ISIS System Director Control Panel. Open the ISIS Management Console and click Logging >...
Page 159: Saving Isis Metadata
Saving ISIS Metadata If a firmware upgrade must be done and a redistribution in progress, do the following: 1. Suspend the active redistribution using the Advanced Commands in Workspace window. 2. Verify that the Workspace displays “redistribution suspended” in the Status column and all other workspaces do not have “redistribution in progress”...
Page 160: Available Utilities
Available Utilities Available Utilities See the Avid ISIS Administration Guide for information about other utilities and tools for monitoring and troubleshooting. Client Manager Maintenance If you suspect a poor connection between your client system and a mounted workspace, you can test the Avid ISIS shared storage network connection between each client system and the shared storage network using the Avid PathDiag tool.
Page 161: False Link Aggregation Alerts
Available Utilities 10. Invoke failover on Avid ISIS System Directors. 11. Shut down Standby Avid ISIS System Director. 12. Shut down Primary Avid ISIS System Director. 13. Shut down Avid ISIS Engines. 14. Shut down the network switches. Power up the entire rack of equipment in reverse order and verify all clients have mounted the necessary ISIS Workspaces.
Page 162: Restart All Procedure
Available Utilities To verify the link alert message: 1. Run diagnostics and look at the “Details for test: (18) port link information.” The information in this section of the diagnostic output comes directly from the hardware and tells you the correct status on whether the switch port is up or down for all the ports in the stack.
Page 163 Available Utilities Part 1 — Restart or power cycle all of the Engines: 1. Telnet into the connecting Ethernet switches (Cisco 4900’s) and use the “shut” command to shut down all ports that connect to the ISIS stack. (Currently there is no reason to shut down the ports that connect one 4900 to the another 4900).
Page 164: 10 Gbe Link Aggregation Maintenance
Available Utilities 10 GbE Link Aggregation Maintenance Follow this section when rebooting the ISIS Engine, during power cycles, or other Engine maintenance, when ISS blades are configured with link aggregation connections to a Cisco switch.
Page 165: Disabling Link Aggregation During Engine Maintenance Or Reboots
Available Utilities Disabling Link Aggregation During Engine Maintenance or Reboots The ISIS link aggregation connections to a Cisco switch use Ether-channel protocols to establish a bundle of two or more links between ISIS and a Cisco switch. During an ISS reboot or power cycle, there is a delay in establishing the link-aggregation bundle which may create a temporary spanning-tree loop.
Page 166: Adding And Replacing Hardware
Adding and Replacing Hardware This appendix provides procedures for adding and replacing components in your Avid ISIS. Avid ISIS hardware additions and replacements are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR). Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system and verify that the system is in good working order;...
Page 167: Adding An Engine
Adding an Engine Adding an Engine This section covers the simplest configuration on adding an engine to a system (1 engine, 2 switches and 16 ISBs). If you are expanding a system with v1.x hardware, see the v2.1.1 (or earlier) Avid ISIS Setup Guide for detailed procedures. You must disable link aggregation before creating or modifying your Avid ISIS stack.
Page 168: Replacing An Engine Switch
Replacing an Engine Switch 9. Update the ISB firmware and add the ISBs to the filesystem. a. Highlight the new chassis in the ISIS Management Console Chassis window and click Upgrade Storage Blades. b. Add the new ISBs to the filesystem. When added they become Storage Managers listed as a Spare in the Type column.
Page 169: Replacing An Engine
Replacing an Engine 5. Verify that the switch is pingable via the correct stack IP address from another switch on the same side of the stack (subnet). Replacing an Engine Use the following procedure when replacing an ISIS engine. In this procedure, the engine to be replaced is referred to as the “old chassis”...
Page 170 Replacing an Engine 8. Wait for the operation to be completed (all chassis in the list displays green and “The configuration request completed successfully” is displayed). The old chassis serial number is no longer listed in the Serial Number list. 9.
Page 171: Replacing The System Director
Replacing the System Director Give the new chassis at least 3 minutes to initialize; continue when all ISBs have solid green LEDs. After 3 minutes if the ISBs are all blinking green in unison, call Avid Customer Support. 14. Reattach the CX-4 interconnect cables to the left and right switches. 15.
Page 172 3. On the Active System Director, locate and preserve the “ ” file. PartitionDump.bin This file is an exported version of the metadata. v2.x metadata location D:\Program Files\Avid Technology\AvidUnityISISSystemDirector v4.x metadata location D:\Program Files\Avid\ISIS System Director 4. Copy the file into a temporary directory on what will become the new PartitionDump.bin...
Page 173 Replacing the System Director Create a network share on a client system on the network and copy the file to that shared folder. From the new System Director copy the PartitionDump.bin file into the temporary folder. PartitionDump.bin Moving the PartitionDump files to the New Active System Director 1.
Page 174 Replacing the System Director 6. Select Create Active File System From Import and click OK. 7. You are prompted to navigate to the file you saved on the Active new PartitionDump.bin System Director. The file is copied to a location used by the Active System Director and its extension is changed from bin to import.
Page 175: Replacing The Network Switch
Replacing the Network Switch 10. Configure the new Standby System Director, see “Configure a Failover Connection” on page 116. Replacing the Network Switch If replacing a switch in the ISIS environment: • Have a backup copy of the switch configuration file. •...
Page 176 Replacing the Network Switch To replace a switch: 1. Disconnect all network cables. 2. Pull out the power cables from the back of the switch. 3. Replace the failed switch with a new switch in the rack. 4. Replace the power cables in the back of the switch to turn the switch on. 5.
Page 177: Appendix A Using The Product Recovery Usb For 64-Bit System Directors
Using the Product Recovery USB for 64-bit System Directors This section describes the procedures to recover your Avid ISIS system drive by reinstalling Windows Storage Server 2008 and Avid-specific additions and changes. This procedure restores only the Windows operating system and the hardware drivers. It does not restore the Avid ISIS software.
Page 178: Reinstalling The Windows Storage Server 2008 R2 Operating System
Reinstalling the Windows Storage Server 2008 R2 Operating System 4. Insert the USB flash drive into the USB port in the system. You must enter the BIOS with USB flash drive plugged-in to set correct drive boot order. 5. Select Start > Shut Down. The Shut Down Windows dialog box opens.
Page 179: Configuring The System Drive Using Windows 2008 Storage Server Setup
Configuring the System Drive Using Windows 2008 Storage Server Setup Do not remove the USB flash drive while performing the product recovery. If you remove the USB flash drive an error is displayed stating it cannot write the Ghosterr.txt file, and you cannot continue the process by re-installing the USB flash drive.
Page 180 Configuring the System Drive Using Windows 2008 Storage Server Setup Enter your company name and organization. Set the correct date and time settings. Configure network workgroup and computer domain settings. When the operating system is restored in the Avid ISIS Engine, a unique computer host name is created based on the MAC ID of the system board.
Page 181: Appendix B Specifications And Notices
Specifications and Notices This section provides information on the dimensions and weight, the environmental, the electrical, and the power cord specifications for the Avid AS3000 when used as the ISIS | 7500 System Director. It also recommends the use of an Uninterruptible Power Supply and supported network cabling.
Page 182: Electrical
Electrical Electrical Electrical Specifications Component Voltage Frequency Watts (Max. U.S.) AS3000 System Director 100 to 240 Vac 50 to 60 Hz 650 W Two hot-swap redundant AC power supplies Uninterruptible Power Supply (UPS) Avid highly recommends you create a separate derived power system for your ISIS | 7500 System Director.
Page 183 Supported Cabling Supported Cables Cable Connection Connector Style and Maximum Cable Type Function Length Avid engine interconnect Connect engines. See “Removing CX-4 connector CX-4 cable. Only available the Avid Engine Interconnect The currently supported lengths are 1, 3, and 5 from Avid.
Page 184 Supported Cabling Supported Cables Cable Connection Connector Style and Maximum Cable Type Function Length Optical cables, continued MMF 62.5 micron cable Modal Bandwidth of: (Overfilled Launch (OFL) Bandwidth, typical of OM1 cable) • 160 MHz*km at 26 meters • 200 MHz*km at 33 meters MMF 50 micron cable Modal Bandwidth of: •...
Page 185 Supported Cabling Supported Cables Cable Connection Connector Style and Maximum Cable Type Function Length Avid ISIS Transceiver used in: SC connector X2 optical transceivers Cisco 4948 and 4900M X2 = Cisco X2-10GB-SR for MMF ® X2 = Cisco X2-10GB-LR for SMF The minimum cable length for -LR and -SR transceivers is 2 Meters.
Page 186: Appendix C Safety And Regulatory Information
Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware. • Warnings and Cautions • Proposition 65 Warning • FCC Notice • Canadian Notice (Avis Canadien) • LED Safety Notices • European Union Declaration of Conformity •...
Page 187: Proposition 65 Warning
Modifications The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment. Cables Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Page 188: Canadian Notice (Avis Canadien)
Canadian Notice (Avis Canadien) Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Page 189 Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Industrial Estate Unit 38, Carmanhall Road Dublin 18, Ireland declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß...
Page 190: Disposal Of Waste Equipment By Users In The European Union
Disposal of Waste Equipment by Users in the European Union EN55022:2006 /A1:2007 EN55024:1998 /A1:2001 /A2:2003 EN61000-3-2:2006 EN61000-3-3:2008 Gerrett Durling, VP of Engineering, Shared Services Issued In Burlington MA, USA 2010 Disposal of Waste Equipment by Users in the European Union This symbol on the product or its packaging indicates that this product must not be disposed of with other waste.
Page 191: Japan Emc Regulations
Japan EMC Regulations Ken Hopkins Avid Technology (Aust) Pty Ltd c/o – Elliot House Suite 810, Level 8 140 Arther St North Sydney NSW – 2060 Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions.
Page 192: Taiwan Emc Regulations
Taiwan EMC Regulations Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Warning Statement 1. UV ray radiation Following statement or equivalent: Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
Page 193 Taiwan EMC Regulations Injury may result from high temperatures under normal operating conditions, causing: Burns due to contact with hot accessible parts Degradation of insulation and of safety-critical components Ignition of flammable liquids Examples of measures to reduce risks include: Taking steps to avoid high temperature of accessible parts Avoiding temperatures above the ignition point of liquids Provision of marking to warn USERS where access to hot parts is unavoidable...
Page 194 Taiwan EMC Regulations Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing radiation, and high intensity visible and coherent light (lasers). Examples of measures to reduce risks include: Limiting the energy level of potential radiation sources Screening radiation sources Provision of SAFETY INTERLOCKS Provision of markings to warn USERS where exposure to the radiation hazard is unavoidable...
Page 195 Taiwan EMC Regulations 10. Replaceable batteries If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies: If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking close to the battery or a statement in both the operating and the servicing instructions If the battery is placed elsewhere in the equipment, there shall be a marking close to the battery or a statement in the servicing instructions...
Page 196 Taiwan EMC Regulations 11. Warning to service persons Suitable markings shall be provided on the equipment or a statement shall be provided in the servicing instructions to alert a SERVICE PERSON to a possible hazard, where both of the following conditions exist: Where a fuse is used in the neutral of single-phase equipment either permanently connected or provided with a non-reversible plug Where, after operation of the fuse, parts of the equipment that remain energized might...
Page 197: Index
Index Numerics 10 GbE link aggregation maintenance Cables Category 5 or 6 connecting CX-4 described Access to system interconnect Activating software length without Internet connection micron Activation ID multi-mode fiber Adding an engine OM2, OM3 Adding hardware optical Addresses, virtual 118, removing interconnect Administrator space for connecting...
Page 198 Index Client Manager maintenance power supplies Complete shutdown rear view Components, space for changing replacement Configure Environmental requirements System Director Control Panel 87, 117, 119, 123, Ethernet switches European Union notice Virtual Addresses 118, virtual name 87, 117, 119, 123, Windows operating system Connecting cables 36, Failover...
Page 199 Index ISS (ISIS Integrated Switch) daily described monthly weekly location Management connection IXS (ISIS Expansion Switch) Management Console described 16, bind function password LEDs Maximum location number of clients Maximum capacity Maximum length Micron cable Modal bandwidth Japan notice Monitor, VGA connector JDSU Monthly maintenance JDSU, SFP+ 188,...
Page 200 Index PathDiag Tool Space for changing components Picolight Specifications Port, management dimensions and weights Power environmental button power cord connection Status messages specifications Storage Managers Power supply Stop System Director 87, 117, 119, 123, described Stop/Start server 87, 141, location Storage blade password 68, 74, Preupgrade information Storage Groups...
Page 201 Index stop/start service 87, 141, System disk Weekly maintenance System error Weight System ID Windows event logs reinstall Taiwan EMC regulations Task bar icon 89, Training services Transceivers 22, 187, 188, XFP transceivers Troubleshooting check health 136, recommended maintenance Zone 1 and 2 (mixed) clients Zone 1 clients Zone 2 clients Upgrade...
Page 202 Avid Technical Support (USA) Product Information 75 Network Drive Visit the Online Support Center at For company and product information, Burlington, MA 01803-2756 USA www.avid.com/support visit us on the web at www.avid.com...

This manual is also suitable for:

Isis 7000

Avid Technology Isis 7500 Setup Manual

Using this Guide

Chapter 1 Avid ISIS | 7500 - 7000 System Overview

Chapter 2 Avid Software and Hardware Install Checklist

Chapter 3 Installing the ISIS System

Chapter 4 Installing Software and Configuring 10 Gb Link Aggregation

Chapter 5 Avid ISIS Software Licensing

Chapter 6 Configuring Two Stacks of ISIS Engines

Chapter 7 Configuring System Director Failover

Chapter 8 Status Leds and Stacking Problems

Chapter 9 Avid ISIS | 7500 - 7000 Pre-Upgrade Information

Avid ISIS | 7500 - 7000 Upgrade Guidelines

Chapter 10 Avid ISIS | 7500 - 7000 Upgrade Guidelines

Avid ISIS Upgrade Utility

Chapter 11 Avid ISIS Upgrade Utility

Chapter 12 Avid ISIS Recommended Maintenance

Chapter 13 Adding and Replacing Hardware

Appendix A Using the Product Recovery USB for 64-Bit System Directors

Appendix B Specifications and Notices

Appendix C Safety and Regulatory Information

Index

Quick Links

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Avid Technology Isis 7500

Summary of Contents for Avid Technology Isis 7500