Returning a Kit or Device to Agilent
If your kit or device requires service, contact Agilent Technologies for information on
where to send it. See
the end of this manual) on which you provide the following information:
• your company name and address
• a technical contact person within your company, and the person's complete phone
number
• the model number and serial number of the kit
• the part number and serial number of each device
• the type of service required
• a detailed description of the problem and how the device was being used when the
problem occurred (such as calibration or measurement)
85056A
page 5-4
for contact information. Include a service tag (located near
Troubleshooting
Returning a Kit or Device to Agilent
5-3