Leyard Planar EP Series User Manual
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Leyard Planar EP Series User Manual

Ep series ultra hd lcd displays
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EP Series Ultra HD LCD Displays
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
User Manual
EP5024K
EP5024K-T
EP5824K
EP5824K-T
EP6524K
EP6524K-T
EPX100
EPX100-T
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  • Page 1 User Manual EP Series Ultra HD LCD Displays EP5024K EP5024K-T EP5824K EP5824K-T EP6524K EP6524K-T EPX100 EPX100-T EP Series Ultra HD LCD Displays User Guide Page | 1 020-1350-01A...
  • Page 2 Copyright © December 2018 by Leyard Optoelectronics Co., Ltd. and Planar Systems, Inc. All rights reserved. This document may not be copied in any form without permission from Leyard or Planar. Information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    VESA Mounts, General Description .................12 Cleaning the Display .......................13 Package Contents ....................... Installing the Cable Clips ....................16 Planar EP Series - Standard Inputs .................17 Installing the Display ....................Before You Begin ......................18 Tools/Equipment List ..................18 Other Things You May Need ................18 Plan Your Installation ..................18...
  • Page 4 16.3 Turning the Display On..................30 16.4 Turning the Display Off ..................31 16.5 Adjusting the Volume ..................31 16.6 Selecting the Input Source ................31 16.7 Navigating Through the Menus ................31 Input Menu ........................32 17.1 Multi-Source Presets Submenu ................34 Picture Menu ........................35 Picture Menu – RGB Adjust Submenu (Color Temp = User) ......37 18.1 Audio Menu ........................39 OSD Settings Menu ......................40...
  • Page 5 31.2 System IP Configuration ..................67 31.3 System Status ....................68 31.4 Load Default Setting ..................68 31.5 Firmware Update and Boot Loader Upgrade ............69 TCP Mode, UDP Mode and UART ..................70 SMTP ..........................70 Reset Device ........................71 Signal Compatibility ....................Color Subsampling Support ..................Specifications ......................
  • Page 6 EP Series Ultra HD LCD Displays User Guide Page | 6 020-1350-01A...

  • Page 7: Introduction

    - such as 4K@60Hz support through both HDMI and DisplayPort and HDCP 2.2 compliance - which are required for digital signage, corporate, and control room environments. Also available in touch versions, Ultra HD Planar EP Series displays bring interactivity to the 4K immersive experience.

  • Page 8: Safety Information

    Introduction 1. Safety Information Before using the Planar EP Series, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety. • Be sure to observe the following instructions. • For your safety, be sure to observe ALL the warnings detailed in this manual.

  • Page 9: Important Safety Instructions

    Introduction Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use the display near water. 6. Clean the LCD screens with an LCD screen cleaner or LCD wipes. 7.

  • Page 10: Recommended Usage

    Introduction 3. Recommended Usage In order to get the most out of your LCD, use the following recommended guidelines to optimize the display. Burn-In Versus Temporary Image Retention Burn-in causes the screen to retain an image essentially forever, with little or no way to correct the problem.

  • Page 11: Warranty Coverage

    Introduction Warranty Coverage The following models are warranted for 24 x 7 usage: • 50‖: EP5024K, EP5024K-T • 58‖: EP5824K, EP5824K-T • 65‖: EP6524K, EP6524K-T • 100‖: EPX100, EPX100-T Planar recommends turning off the power for 4 hours per day for optimal performance. For complete warranty details, please visit http://www.planar.com/warranty.

  • Page 12: Normal Usage Guidelines

    4. VESA Mounts, General Description VESA mounts are used to secure the Planar EP Series for display. The display can be installed using a variety of VESA mounts available through Planar. If you do not have a VESA mount and would like to purchase one, contact Planar.

  • Page 13: Cleaning The Display

    Introduction 5. Cleaning the Display If dust has collected on the power plug, remove the plug from the outlet and clean off the dust. Dust build-up may cause a fire. Remove the power plug before cleaning. Failure to do so may result in electrical shock or damage.

  • Page 14: Package Contents

    Package Contents Part Description Number Picture LCD Display One per box. HDMI Cable HDMI cable. USB Cable Connects to a PC for touch functionality (touch models only). AC Power Power cord. Cord EP Series Ultra HD LCD Displays User Guide Page | 14 020-1350-01A...
  • Page 15 Package Contents Part Description Number Picture IR Extender Used to receive signals Cable from the remote control. Remote Used to control the display Control (AAA batteries included). Cable Clips Used to clamp and organize the cables. Passive Passive stylus, 3mm tip Stylus (EPX100-T only) TouchMark...

  • Page 16: Installing The Cable Clips

    Package Contents 6. Installing the Cable Clips The cable clips included in the Accessory Kit are used to assist with cable management. These clips snap into place as shown in the image below. EP Series Ultra HD LCD Displays User Guide Page | 16 020-1350-01A...

  • Page 17: Planar Ep Series - Standard Inputs

    Package Contents 7. Planar EP Series - Standard Inputs RS232 In HDMI 1 PC Audio In HDMI 2 HDMI 3 Audio Out HDMI 4 SPDIF Out DP 1 Touch USB (Touch models) EP Series Ultra HD LCD Displays User Guide...

  • Page 18: Installing The Display

    Installing the Display Installing the Display This section explains how to install your display. We suggest that you read the entire section before you attempt to install the unit. 8. Before You Begin Make sure you have all the items in these lists before you begin unpacking and installing your display(s).

  • Page 19: Cable Length Recommendations

    Installing the Display Cable Length Recommendations Cable length performance may vary between different cables and sources. The recommended maximum cable lengths are as follows: HDMI • 4K @ 50/60Hz: 8m (25 ft) maximum • 4K @ 24/25/30Hz: 15m (50 ft) maximum •...

  • Page 20: Installing Ops Expansion (Optional)

    Installing the Display 9. Installing OPS Expansion (Optional) ® The Planar EP Series displays are equipped with an expansion slot that supports the Intel Open-Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI modules etc. To install an OPS device, remove the protective cover on the display and slide the device firmly into position.

  • Page 21: Operating The Display

    Operating the Display Operating the Display 10. OSD Keypad Keypad Location (EP5024K, EP5824K and EP6524K) The OSD keypad is located on the rear of the display. OSD Keypad Buttons Descriptions Power Power on/Power off Source Source selection (toggle)  Menu Right/Increase value ...
  • Page 22 Keypad Location (EPX100) The OSD keypad is located on the rear right side of the display. OSD Keypad Buttons Descriptions Power Power on/Power off Source Source selection (toggle)  Menu Right/Increase value  Menu Left/Decrease value  Menu Up  Menu Down Menu/Exit Menu/Exit...

  • Page 23: Remote Control Receiver

    Operating the Display 11. Remote Control Receiver Receiver Location (EP5024K, EP5824K and EP6524K) The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display Power ON standby indicator, Remote control receiver EP Series Ultra HD LCD Displays User Guide...
  • Page 24 Operating the Display Receiver Location (EPX100) The remote control receiver is located near the keypad on the rear right side of the display. Use the IR extender cable for operating the remote from the front of the display. Power ON standby indicator, Remote control receiver EP Series Ultra HD LCD Displays User Guide Page | 24...

  • Page 25: Installing Ir Extender

    Operating the Display 12. Installing IR Extender The position of the IR extender will affect the reception of the IR signal. To ensure the best IR reception, P1 and P2, the two positions marked in the figure below, are recommended for installing the IR extender.

  • Page 26: Led Indicators

    Operating the Display 13. LED Indicators The LED indicator light is located on the rear of the display near the keypad. The following table explains what the different colors and blink patterns mean. LED On Power Status Condition Green Power on Blinking Orange No signal Orange...

  • Page 27: Using The Remote Control

    Operating the Display 16. Using the Remote Control Below is a picture of the remote control and its corresponding Hex codes. See the following page for button descriptions and Hex codes. EP Series Ultra HD LCD Displays User Guide Page | 27 020-1350-01A...
  • Page 28 Operating the Display Customer Function Description Code Code INFO 40AF 04FB Provides source and resolution information 40AF 1CE3 Turns the display on and off 40AF 07F8 Selects the VGA source 40AF 08F7 Selects the DP1 source HDMI1 40AF 09F6 Selects the HDMI source 1 Not used 40AF 0BF4...

  • Page 29: Locking/Unlocking The Osd Menus

    Operating the Display Customer Function Description Code Code ENTER 40AF 12ED Selects highlighted menu choices 40AF EXIT 05FA Closes the menu system Toggles between different aspect ratios (Auto, Native, 40AF SCALING 14EB 4 x 3, Full Screen and Letterbox) 40AF FREEZE 43BC Freezes the current source image...

  • Page 30: Changing The Remote Control Battery

    Operating the Display 16.2 Changing the Remote Control Battery Remove the battery cover Slide back and remove the battery cover in the direction of the arrow. Insert the batteries. Align and insert two AAA batteries according to their plus and minus ports (as indicated in the remote control).

  • Page 31: Turning The Display Off

    Operating the Display 16.4 Turning the Display Off With the power on, press the power button on the remote or side control panel to put the LCD panel in a standby mode. To turn off power completely, turn the AC switch to ―O‖ or disconnect the AC power cord from the power outlet.

  • Page 32: Input Menu

    Operating the Display 17. Input Menu This menu is used for selecting the input sources. Up to four sources can be displayed at the same time. Main Source  Select the Main Input source  Options: DisplayPort1, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS DisplayPort2, ...
  • Page 33 Operating the Display Source 4  Select the fourth source  Options: DP1, DP2, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS  Note: This function is only available when Multi-Source Views is set to Quad View. If HDMI4 was selected as another source, OPS cannot be selected. If OPS was selected as another source, HDMI4 cannot be selected.

  • Page 34: Multi-Source Presets Submenu

    Operating the Display 17.1 Multi-Source Presets Submenu Save and recall up to four configurations of single or multi-source layouts. Source selection and location are saved within each preset. Saving Configurations 1. Set up the single or multi-source layout as desired. 2.

  • Page 35: Picture Menu

    Operating the Display 18. Picture Menu This menu is used for making common image adjustments. Aspect Ratio  Adjust the aspect ratio of the screen. The first selection is for the main source, and the second selection is for sources 2-4. ...
  • Page 36 Operating the Display Saturation  Adjust the brilliance and brightness. Press or to select the desired level.  Range: 0~100  Default: 50  Note: This function is not available when displaying PC or graphics sources Backlight  Increase or decrease the intensity of the LCD backlight. Press or to select the desired level. ...

  • Page 37: Picture Menu - Rgb Adjust Submenu (Color Temp = User)

    Operating the Display Picture Menu – RGB Adjust Submenu (Color Temp = User) 18.1 Gamma  Select gamma  Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.10, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6  Default: 2.2 Temperature ...
  • Page 38 Operating the Display B Offset  Adjust the amount of blue in dark content  Range: 0~100  Default: 50 Gamut  Select the range of colors shown on the display  Options: 。 Native: Select the maximum range of colors 。...

  • Page 39: Audio Menu

    Operating the Display 19. Audio Menu This menu is used for adjusting audio settings. Volume  Adjust the sound. Press or to select the desired level.  Range: 0~100  Default: 50 Treble  Adjust the sound in high tones (treble). Press or to select the desired level. ...

  • Page 40: Osd Settings Menu

    Operating the Display 20. OSD Settings Menu This menu is used to make initial setup adjustments to the OSD (On-Screen Display) menu and other on-screen messages. OSD H Position  Adjust the horizontal position of the OSD menu. Press or to select the desired level. ...
  • Page 41 Operating the Display Language  Select the OSD language  Options: English, French, German, Italian, Portuguese, Spanish, Chinese (Traditional), Chinese (Simplified), Japanese  Default: English Splash Screen  Select whether a splash screen appears when the monitor is powered up ...

  • Page 42: Setup Menu

    Operating the Display 21. Setup Menu Auto Adjust  Force the display to reacquire and lock to the input signal (VGA source only). This is useful when the signal quality is marginal.  Note: This feature does not continually reacquire the signal. ...
  • Page 43 Operating the Display Power LED  Enable or disable the status LED  Options: On, Off  Default: On OPS Power Down Check  Allow the display to skip waiting for the OPS module to power down when the display is powering down ...

  • Page 44: Real Time Clock Submenu

    Operating the Display 21.1 Real Time Clock Submenu This menu is used to set the internal clock of the display, and to power on and power off the display at preset times if desired. Current Time  Set the year, month, day, and time of day ...

  • Page 45: Real Time Clock - User Mode

    Operating the Display Real Time Clock – User Mode 21.2 User Mode  Select the power on/off time for each day of the week  Options: Disable, Enable  Use the arrow keys to specify the on and off times. EP Series Ultra HD LCD Displays User Guide Page | 45 020-1350-01A...

  • Page 46: Real Time Clock - Workday Mode

    Operating the Display Real Time Clock – Workday Mode 21.3 Workday Mode  Select the power on/off time for Monday–Friday, Saturday, and Sunday  Options: Disable, Enable  Use the arrow keys to specify the on and off times. EP Series Ultra HD LCD Displays User Guide Page | 46 020-1350-01A...

  • Page 47: Real Time Clock - Everyday Mode

    Operating the Display Real Time Clock – Everyday Mode 21.4 Everyday Mode  Select the power on/off time for all days of the week  Options: Disable, Enable  Use the arrow keys to specify the on and off times. EP Series Ultra HD LCD Displays User Guide Page | 47 020-1350-01A...

  • Page 48: Advanced Setup Menu

    Operating the Display 22. Advanced Setup Menu Smart Light Control  Enable dynamic contrast (DCR) or ambient light sensor  Options: Off, DCR, Light Sensor  Default: Off Pixel Orbit  Create slight frame motion to help avoid image retention ...
  • Page 49  Note: DisplayPort 1.2 is the more modern standard and supports 3840x2160 @ 60 Hz resolution. However, sometimes DisplayPort 1.1 is needed for compatibility with older graphics cards. EDID Setup  Select EDID (Extended Display Identification Data) of the HDMI and DisplayPort inputs ...

  • Page 50: Communication Menu

    Operating the Display 23. Communication Menu This menu configures the display’s RS-232 and Ethernet communication ports. Baudrate  Select the baud rate of the display’s RS-232 port  Options: 115200, 38400, 19200, 9600  Default: 19200 Enable Network  Enable the display’s built-in Ethernet port ...
  • Page 51 Operating the Display Load Default  Load default communication settings  Options: No, Yes  Default: No SNMP  Configure the Simple Network Management Protocol (SNMP) settings IP Address  Show the IP address of the display Device MAC  Show the MAC address of the display EP Series Ultra HD LCD Displays User Guide Page | 51 020-1350-01A...
  • Page 52 Operating the Display Assigning an IP Address to the Display To assign an IP address to your display, access the IP Address Settings Menu in the Communication menu. Consult your system administrator if you do not know how to configure the parameters shown in the menu.

  • Page 53: Information Menu

    Operating the Display 24. Information Menu This read-only menu provides information on the active sources and the latest firmware version. EP Series Ultra HD LCD Displays User Guide Page | 53 020-1350-01A...

  • Page 54: Using The Touch Screen

    You can use the touch screen to control your Windows, Mac or Linux operating system. The Planar EP Series is HID compliant, delivering up to 20 points of touch on both Windows and Linux without a driver. Single touch only is supported for Mac operating systems. To achieve more than single touch Mac support, drivers will need to be installed, which can be found on http://www.planar.com/support/.

  • Page 55: Lan Control

    LAN Control The Planar EP Series supports extending access to the RS232 commands over a network connection using a virtual COM port (VCOM). The VCOM driver can be found on http://www.planar.com/support. Note: RS232 commands over LAN can be achieved by opening a TCP connection to Port 23 to the display.

  • Page 56: Installation

    LAN Control 27. Installation Use the following instructions to install the VCOM driver. 1. Launch the vcomsetup.exe file. 2. You may see a security warning similar to the following example. Click Run to continue. EP Series Ultra HD LCD Displays User Guide Page | 56 020-1350-01A...
  • Page 57 LAN Control 3. The vcomsetup.exe installer installs both the VCOM virtual serial port and also a utility (WinPcap) for finding your displays on the network. Follow the steps in the two installers, accepting defaults and license agreements as needed. EP Series Ultra HD LCD Displays User Guide Page | 57 020-1350-01A...
  • Page 58 LAN Control 4. When the installers are finished, you will see a VCOM icon on your desktop and you find two new folders in your start menu: IC Plus corp (with VCOM sub folder) and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall from these menus.

  • Page 59: Configuring Vcom

    LAN Control 28. Configuring VCOM Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the Device Info page, shown below. The controls on this page allow you to find and configure each display that you want to access via virtual COM ports.
  • Page 60 LAN Control Click on COM Mapping to display the COM Mapping page, shown below. The controls on this page allow you to make virtual COM ports and select the display to which you want to map each virtual COM port. EP Series Ultra HD LCD Displays User Guide Page | 60 020-1350-01A...

  • Page 61: Function Descriptions

    LAN Control 29. Function Descriptions 29.1 Search In the Device Info page, click the Search icon. This function searches for any devices that are connected to the same network segment (maximum of 254 devices) as your PC. Any devices found will be listed in the Device Info table. 29.2 Search By IP On the Device Info page, click the Search by IP icon.

  • Page 62: Configure Ip Address

    LAN Control 29.3 Configure IP Address This function allows you to configure the network settings of the selected device. We recommend using the on-screen menus or the web interface described in the User Guide instead of this function. Note: To cancel this function, scroll to the bottom and click the Cancel button. 29.4 Click the Web icon to launch your default browser and link it to the display’s web service.

  • Page 63: Adding A Virtual Com Port

    LAN Control 29.5 Adding a Virtual COM Port To add a virtual COM port, click the Add icon on the COM Mapping page to open the following dialog window. Select the display you want to control from the table and accept defaults, as shown. Make a note of the COM number assigned to the new VCOM port.

  • Page 64: Removing A Com Port

    LAN Control You can view details for the virtual COM port device using Device Manager, shown below. 29.6 Removing a COM Port On the COM Mapping page, select the COM port you want to delete and click the REMOVE button. EP Series Ultra HD LCD Displays User Guide Page | 64 020-1350-01A...

  • Page 65: Setting Up Email Alerts

    Setting Up Email Alerts The web service allows you to configure the settings required to send email alerts. If you are not using email alerts, you do not need to use the web service and can skip this section. 30. Login When you direct your browser to the network IP address of the display, you are prompted to login as shown here.
  • Page 66 Setting Up Email Alerts When you first login, you will see the System Status page, as shown here. EP Series Ultra HD LCD Displays User Guide Page | 66 020-1350-01A...

  • Page 67: Administrator

    Setting Up Email Alerts 31. Administrator Click on the word Administrator under the Planar logo to show/hide these menu items. 31.1 Authentication Configuration Set user ID and password for login to the web service. 31.2 System IP Configuration You can view and/or change the network settings here. However, for best results, we recommend that you use the on-screen display menus.

  • Page 68: System Status

    Setting Up Email Alerts 31.3 System Status • Kernel version - Shows the firmware version for the network interface. • MAC Address - Shows the unique address assigned to the network interface. • Nickname - Enter a device tag, up to 12 characters. This tag will appear in email alerts, which help you identify the source of the alert.

  • Page 69: Firmware Update And Boot Loader Upgrade

    Setting Up Email Alerts 3. Make sure the IP address in your browser is correct and then click 4. When the process is complete, you should see the login page again. 31.5 Firmware Update and Boot Loader Upgrade In most cases, you will not need to update firmware for the network interface. If you do, contact Planar’s Technical Support Department.

  • Page 70: Tcp Mode, Udp Mode And Uart

    Setting Up Email Alerts 32. TCP Mode, UDP Mode and UART For normal operation, you will not need to change any settings on these pages. If you do need to change information, Planar’s Technical Support Department will provide you with more information.

  • Page 71: Reset Device

    Setting Up Email Alerts You can edit the subject and body of the email warnings, which are sent when there is a power status change, source change and signal lost. The SMTP 04 and 05 warnings are not used. 34. Reset Device Click the RESET button to reboot the network interface.

  • Page 72: Signal Compatibility

    Signal Compatibility Compatible Video Sources Frame Line Pixel Signal References Resolution Rate Rate Rate Type (Hz) (kHz) (MHz) 640x480 59.940 31.469 25.175 VESA DMT, CEA-861-F Format 1 640x480 72.809 37.861 31.500 VESA DMT 640x480 75.000 37.500 31.500 VESA DMT 640x480 85.008 43.269 36.000...
  • Page 73 Signal Compatibility Compatible Video Sources Frame Line Pixel Signal References Resolution rate Rate Rate Type (Hz) (kHz) (MHz) 1400x1050 49.965 54.113 100.000 VESA CVT 1400x1050 59.948 64.744 101.000 VESA CVT-R 1400x1050 59.978 65.317 121.750 VESA CVT 1400x1050 74.867 82.278 156.000 VESA CVT 1600x1200 60.000...
  • Page 74 Signal Compatibility Compatible Video Sources Frame Line Pixel Signal References Resolution rate Rate Rate Type (Hz) (kHz) (MHz) SDTV 480i SMPTE 125M, CEA-861-F Formats 6 & 7 576i ITU-R BT.601, CEA-861-F For- mats 21 & 22 EDTV 480p 31.469 27.000 ITU-R BT.1358, CEA-861-F For- mat 17 &...
  • Page 75 Signal Compatibility Compatible Video Sources Frame Line Pixel Signal References Resolution rate Rate Rate Type (Hz) (kHz) (MHz) UHDTV 3840x2160 54.000 297.000 CEA-861-F Format 93, HDMI 1.4b VIC 1 3840x2160 56.250 297.000 CEA-861-F Format 94, HDMI 1.4b VIC 2 3840x2160 67.500 297.000 CEA-861-F Format 95, HDMI 1.4b...

  • Page 76: Color Subsampling Support

    Color Subsampling Support Color Subsampling Support RGB 4:4:4 YUV 4:4:4 YUV 4:2:2 YUV 4:2:0 Video Timing Input Supported Supported Supported Supported 4K @ 50/60 Hz 4K @ 50/60 Hz HDMI 1-2 4K @ 50/60 Hz HDMI 3-4, OPS All Other Supported Timings EP Series Ultra HD LCD Displays User Guide...

  • Page 77: Specifications

    Specifications Specifications EP5024K EP5824K EP6524K EPX100 Item EP5024K-T EP5824K-T EP6524K-T EPX100-T LCD Panel Resolution 3840 x 2160 Aspect Ratio 16 : 9 Screen Size 50" 58" 65" 100" Orientation Landscape / Portrait Brightness (Typ.) 500 cd/m² 700 cd/m² Contrast Ratio 4000 : 1 5000 : 1 4000 : 1...
  • Page 78 Standard: Standard: Standard: Standard: 0.83‖ (21.1 0.55‖ (14 mm) 0.66‖ (16.8 1.25‖ (31.8 mm) Touch: 0.87‖ Bezel Width Touch: 0.92‖ Touch: 0.7‖ Touch: 0.91‖ (22 mm) (23.5 mm) (17.7 mm) (23 mm) Standard: 62 Standard: 89 Standard: 86 Standard: 260 lbs (28 kg) lbs (41 kg) lbs (39 kg)

  • Page 79: Dimensions

    Dimensions Dimensions EP5024K EP Series Ultra HD LCD Displays User Guide Page | 79 020-1350-01A...

  • Page 80: Ep5024K-T

    Dimensions EP5024K-T EP Series Ultra HD LCD Displays User Guide Page | 80 020-1350-01A...

  • Page 81: Ep5824K

    Dimensions EP5824K EP Series Ultra HD LCD Displays User Guide Page | 81 020-1350-01A...

  • Page 82: Ep5824K-T

    Dimensions EP5824K-T EP Series Ultra HD LCD Displays User Guide Page | 82 020-1350-01A...

  • Page 83: Ep6524K

    Dimensions EP6524K EP Series Ultra HD LCD Displays User Guide Page | 83 020-1350-01A...

  • Page 84: Ep6524K-T

    Dimensions EP6524K-T EP Series Ultra HD LCD Displays User Guide Page | 84 020-1350-01A...

  • Page 85: Epx100

    Dimensions EPX100 EP Series Ultra HD LCD Displays User Guide Page | 85 020-1350-01A...

  • Page 86: Epx100-T

    Dimensions EPX100-T EP Series Ultra HD LCD Displays User Guide Page | 86 020-1350-01A...

  • Page 87: Troubleshooting

    Troubleshooting Troubleshooting Before calling service personnel, please check the following table for a possible cause of the problem you are experiencing. Please note the following: • Perform the adjustments according to Operating the Display on page 21. • If the problem you have experienced isn’t described below or you can’t correct the problem, stop using the display and contact Planar’s Technical Support Department.

  • Page 88: Accessing Planar's Technical Support Website

    Accessing Planar’s Technical Support Website Accessing Planar’s Technical Support Website Go to http://www.planar.com/support/ to locate the following support documents and resources: • User Guide • RS232 User Manual • Touchscreen drivers • Standard warranties • Planar support hotline number and email EP Series Ultra HD LCD Displays User Guide Page | 88 020-1350-01A...

  • Page 89: Index

    Index Index OSD Menus, 29 Accessory Kit, 16 Adjusting the Volume, 31 Package Contents, 14 Administrator, 52, 67, 70 Precautions, 8, 12 Audio Settings, 39 Avoiding Temporary Image Retention, 10 Recommended Usage, 10 Remote Control, 15, 23, 24, 27, 29, 87 Batteries, 15, 30, 87 Changing the Remote Control Battery, 30 Cable Clamps, 16...

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