Troubleshooting - Shark V1911TR User Manual

PARTS AND COMPONENTS
1. Handle
2. Telescopic Tube
3. Dust Cup Empty Button
4. Lower Handle Extension Tube
5. Steering Pivot
6. Charging Light Indicator
7. On/Off Switch
8. Charging Jack
9. Charging Adapter: Only Use
KA12D090020024U
10. Transparent Brush Cover
11. Rotating Brush
12. Edging Tool
13. Gear Box
14. Sweeper Power Head
15. Dust Cup Container
16. Speed Indicator Lights
17. Speed Control
18. Dust Container Release Lever
* Illustrations may differ from actual product.
NOTE: The c
ordless sweeper is shipped with the batteries uncharged.
Charging of the unit for 20 hours prior to first use is required.
Use replacement battery # XB1911 only.
2

TROUBLESHOOTING

PROBLEM POSSIBLE REASON
1. Batteries discharged.
2. No power in electrical
outlet supplying charging
SWEEPER WILL
adapter.
NOT OPERATE
3. Unit needs servicing.
4. Battery misplaced.
5. Brush roll jammed.
SWEEPER WILL
1. Dust container is full.
NOT PICK-UP 2. Unit needs recharging.
DUST ESCAPING
1. Dust container is full.
FROM SWEEPER
ROTATING BRUSH
1. Unit clogged.
WILL NOT PICK UP 2. Dust container is full.
1. Electrical outlet not
working.
2. Charging Adapter not
SWEEPER WILL
working.
NOT CHARGE
3. Batteries no longer
functioning.
4. Unit left in "On" position.
DUST CUP WILL
NOT FIT BACK
1. Dirt and dust build up in
sweeper housing.
INTO SWEEPER
HOUSING
POSSIBLE SOLUTION
1. Charge unit.
2. Check fuse or breaker.
Replace fuse/reset breaker.
3. Call Customer Service at
1 (800) 798-7398.
4. Ensure that the wire terminal
connectors are securely
attached.
5. Clear any obstruction from the
rotating brush. Turn unit off for
10 seconds, and then restart.
1. Empty dust container.
2. Charge unit.
1. Empty dust container.
1. Check for excessive material
on brush or in bottom of
sweeper. Remove obstruction
from brushes and/or sweeper.
2. Empty and clean dust
container.
1. Check to ensure outlet is
working properly. (Easily
checked by plugging in
another appliance.
2. Replace charging adapter.
3. See battery disposal.
4. Press switch to "Off".
1. Clear area of dirt and dust.
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