Whirlpool AWG812/PRO Health & Safety, Use & Care And Installation Manual page 213

FAILURE INDICATORS AND MESSAGES
Below is a summary of possible failure causes and
solutions .
If the problem persists after having removed the
cause of the failure, press and hold On/Off for at least
three seconds . If afterwards the failure indication still
persists, close the water tap, switch off and unplug the
washing machine and contact our After-Sales Service .
Failure Indicator
WATER TAP CLOSED
CLEAN FILTER
Indication on display
DOOR OPEN
INDICATOR BLINKS
Possible Cause
No or not sufficient water supply
• Water tap closed
• Kinks in inlet hose
• Water tap pressure too low
• Mesh filters in inlet hose
clogged
• Water inlet hose frozen up
Waste water is not pumped out
• Kinks in drain hose
• Drain hose blocked or frozen
up
• Filter blocked
• Pump blocked
Possible Cause
The door cannot lock
Solution
Open water tap
Make sure there are no kinks in the
inlet hose .
Make sure water pressure is
sufficient .
Clean mesh filters in inlet hose
(CLEANING AND MAINTENANCE)
Install washing machine at an
ambient temperature of at least
5°C .
After problem has been removed,
press Start/Pause . If problem
persists, press and hold On/Off for
at least 3 seconds .
Check drain hose for kinks
Install washing machine at an
ambient temperature of at least
5°C .
Clean water filter as described in
section CLEANING THE FILTER .
After problem has been removed,
press Start/Pause . If problem
persists, press On/Off for at least
3 seconds .
Possible Solution
Firmly press the door in area of
door lock, to properly close it .
Then press Start/Pause . If the
problem persists, press On/Off for
at least 3 seconds .
EN
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