Troubleshooting - Whirlpool AWG812/PRO Health & Safety, Use & Care And Installation Manual

TROUBLESHOOTING

Your washing machine is equipped with various
automatic safety functions . These enable failures
to be detected in good time and the safety system
can react appropriately .
PROBLEM
Washing machine does not start,
no indicators are on
Washing machine does not start,
although "Start/Pause" has been
pressed
Washing machine stops during
the programme, and "Start/Pause"
blinks
Detergent dispenser contains
detergent residues after
programme end
Washing machine vibrates during
spinning
Spin speed "0" blinks on control
panel and/or laundry still very wet
These failures are frequently so minor that they can
be removed within a few minutes .
POSSIBLE CAUSE
Not connected to mains
Socket or fuse does not function
Power breakdown
Door not properly closed
Key lock is activated
Rinse hold (= positon of spin
button) is activated
Programme was interrupted,
maybe door has been opened
Safety system has been activated:
failure indicator lights up and/or
display shows failure (F...); water
tap might be closed
Inlet water pressure too low; mesh
filter of the water supply hose may
be blocked
Transport bolts have not been
removed (!)
Washing machine not standing
level on all four feet
Unbalance of laundry load
prevented spin cycle, to protect
the washing machine
SOLUTION
Insert plug into socket
Test function with a lamp, have
faulty part repaired
The washing machine will
automatically continue when
power is available again
Push door to close it until it clicks
shut
Press the button with the key
symbol at least 3 seconds to
deactivate the key lock
Terminate Rinse hold with draining
the water or spinning the laundry
(see "Rinse hold" – FUNCTIONS
AND OPTIONS) .
Make sure door is closed
Press "Start/Pause" to proceed with
the programme
Refer to paragraph "Failure
indicators" . Make sure that water
tap is open and inlet hose has no
kinks .
Make sure water tap is properly
opened . Check mesh filters of
inlet hose, see CLEANING AND
MAINTENANCE / Cleaning the
mesh filters of the inlet hose
Remove transport bolts according
to the instructions in the
INSTALLATION GUIDE
Adjust feet (INSTALLATION
GUIDE) . Make sure that washing
machine stands on level and firm
underground .
If you want to spin the wet
laundry, add more laundry
items of different sizes and start
"Rinse&Spin" programme .
Avoid small laundry loads
consisting of few big, absorbent
pieces of laundry / wash different
sizes of articles in one load
EN
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