Panasonic MC-RS765W487 Operating Instructions Manual page 24

Troubleshooting Troubleshooting
Check the following before requesting repairs.
When this happens When this happens
Main unit doesn ＇ t return to
·
the charging base
The main unit or charging
base is hot
No operations with the
remote controller
If there is still a problem after
checking
24
(continued) (continued)
Inspection and handling Inspection and handling
Is the plug of the AC adapter plugged into the socket outlet?

Is there an obstacle within about 150 cm in front of the charging base or

within about 120 cm of the side? (P. EN11)
The unit moves slower than normal operation when returning to the

charging base.
The returning operation may repeat a few times before the unit returns
completely to the charging base. Wait until it completes the operation.
If the main unit is next to the charging base, the main unit may not receive the

signals from the charging base correctly so it may be unable to return.
Put the main unit about 50 cm from the front of the charging base, press
Home button, and if the main unit returns to the charging base, then the main
unit is operating normally.
Is the infrared receiver on the main unit or the transmitter on the charging

base dirty?
→ Perform maintenance (P. EN19)
Are you using the unit in a place where direct sunlight hits it or is the

charging base near other devices (halogen heaters, remote controllers of
other devices, etc.) that emit infrared?
Sunlight and the infrared emitted by some devices can interfere with the
infrared communications between the main unit and the remote controller,
and between the main unit and the charging base. This may cause the
main unit fail to return to the charging base.
→ • Shut out sunlight with a curtain or similar
(from the frosted glass out of the sunlight may also have the same effect)
• If near devices that emit infrared, move the main unit and charging
base away from the devices
Depending on the distance from the charging base, the unit may not return

to the charging base.
The main unit and charging base may become warm during or after

operation and while charging, but this is normal.
Have the batteries gone flat?

+
－
Are the poles ( and

Are you operating the remote controller within the correct range? (P. EN15)

Is the infrared receiver on the main unit or the transmitter on the remote

controller dirty?
→ Perform maintenance (P. EN19)
Are you using the unit in a place where direct sunlight hits it or near other

devices (halogen heaters, remote controllers of other devices, etc.) that
emit infrared?
Is the main unit within 1.5 m in front of the charging base?
Sunlight and the infrared emitted by some devices can interfere with the
infrared communications between the main unit and the charging base.
This may cause the main unit to stop responding to the remote controller.
→ • Shut out sunlight with a curtain or similar (from the frosted glass out of the
sunlight may also have the same effect)
• If near devices that emit infrared, move the main unit and charging base
away from the devices
Do not repair yourself, and please send this product (main unit, battery,

AC adapter, charging base, remote controller) together with the product
warranty to the original purchase store.
) of the batteries the right way around?