Panasonic MC-RS765W487 Operating Instructions Manual page 22

Troubleshooting Troubleshooting
Check the following before requesting repairs.
When this happens When this happens
The unit seems to be
bumping into obstacles
more than previously
The unit fails to avoid a
drop and falls
The unit is bumping into
obstacles
·
The rotating brush stops
The side brushes stop
turning or turn with
diffi culty
Side brush comes off
The operation sound gets
higher
The exhaust smells of
rubbish
22
(continued) (continued)
Inspection and handling Inspection and handling
Are the infrared sensors dirty?

→ Perform maintenance (P. EN19)
Are the fall prevention sensors dirty?

→ Perform maintenance (P. EN19)

The fall prevention sensors may not sense a segment difference of less

than 10 cm due to the ground color difference and may fall, but it does not
affect its normal use.
The unit cannot avoid the feet of tables and chairs, or light or dark hanging

furniture and utensils such as TV tables with sliding doors and covered with
curtains or casters, and may hit them.
Are the infrared sensors dirty?

→ Perform maintenance (P. EN19)
The unit does not have sensors to detect obstacles on the rear, so it may

collide when reversing
Has thread, hair or similar foreign object tangled in the rotating brush or

side brushes? (P. EN18, 20)
Has thread, hair or similar foreign object tangled in the rotating brush or

side brushes? (P. EN18, 20)
You cannot use the unit on carpets with threads longer than 7 mm.

Furthermore, even when the threads are shorter than 7 mm, depending on
the material that the threads are made from, the threads may get tangled in
the side brushes.
Has the side brush been attached correctly? (P. EN20)

Is the dust box full? (P. EN16 ~ 17)

Has thread, hair or similar foreign object tangled in the rotating brush?

(P. EN18)
Is there clogging inside the dust box (the filters)? (P. EN16 ~ 17)

Has the unit sucked up something strong smelling that you have left inside?

→ Empty the dust box if the smell continues even after using the unit several
times (P. EN16 ~ 17)
→ Clean the dust box (the filters) (P. EN16 ~ 17)