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User Guide For product support Model: please call: 1 300 369 193 VTech 18450...
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INTRODUCTION To your VTech 18450 Cordless Phone with Answering Machine • Phonebook - Up to 70 phonebook entries are shared between the handsets. • Calling Number Display* - Lets you see who’s calling. Your phone stores details of the last 30 callers in the Call List.
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PLEASE LOOK IN THE “FREQUENTLY ASKED QUESTIONS” SECTION AT THE END OF THE USER GUIDE IF YOU EXPERIENCE ANY OPERATIONAL DIFFICULTIES WITH YOUR VTECH PRODUCT, OR PLEASE CONTACT THE TECHELP INFORMATION LINE 1300 369 193 OR CONTACT US BY EMAIL AT: tcpsupport_au@vtech.com...
TABLE OF CONTENT Important safety instructions Getting started Location Handset Overview Base Overview Display Icons Overview Main Menu Structure Connect Install the Handset Battery Charge the Batteries Keystroke Table Navigating the Handset Menu Telephone operation Make a Call Call from the Phonebook Speakerphone Volume Boost Search Alphabetically for Phonebook Entries...
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Adjust Earpiece and Speakerphone Volume Temporary Ringer Silencing End a Call Call Timer Redial Chain Dialing Find the Handset (Paging) Internal Calls Telephone settings Date and Time Settings Handset Settings Base Settings Call log View the Call Log Store a Call Log Number into the Phonebook Delete an Entry in the Call Log Delete All Entries of the Call Log View the Details of a Call Entry...
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Dial an Entry Search a Phonebook Entry Alphabetically Edit a Phonebook Entry Delete a Phonebook Entry Delete All Phonebook Entries Check phonebook capacity Speed dial Assign a Speed Dial Number from the Directory VIP list Review a VIP Entry Delete a VIP Entry Delete All VIP Entries Check VIP list capacity Call Guard...
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Answering system Answer On/Off Message Playback Delete All Messages Record, Play, or Delete Memos Announcement Number of Rings Recording Time Remote Access Setting Change Remote Access PIN Code Voice Guide Call Screening Call Intercept Remote Access Direct Memory Keys SOS Emergency Calls Reminder Alarm Talking Digits Calling Number Display Announce...
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Add Sensor/Devices Add a new Sensor/Device Test Sensor/Device Signal Strength Sensor operations Sensor mode Arm/Disarm the sensor alert system Sensor announcement Specific device operations Doorbell Extension Ringer Sensor/Device Monitoring General product care Frequently asked questions General information Replacing the handset batteries Safety Cleaning Environmental...
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product.
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8. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.
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instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. • If the product has been dropped and the telephone base and/or handset has been damaged. •...
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Base unit adapter: Input: 100-240 VAC, 50/60Hz, Output: 6V DC, 450mA Charger adapter: Input: 100-240 VAC, 50/60Hz, Output: 6V DC, 450mA 18. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
GETTING STARTED LOCATION Place your VTech 18450 within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your VTech 18450 works by sending radio signals between the base and handset.
HANDSET OVERVIEW 1 – CHARGE light • On when the handset is charging. 2 – Handset earpiece 3 – LCD display 4 – Direct memory keys (M1/M2/M3/M4) • When idle, press to dial a preset memory number stored on the respective key.
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5 – MENU/OK • Show the menu. • While in a menu, press to select an item, or save an entry or setting. 6 – TALK / SPEAKER • Make or answer a call. • During a call, press to switch between earpiece and speakerphone mode.
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9 – MICROPHONE 10 – / SOS • Press to enhance the clarity and loudness of the caller’s voice during a call. • When idle, press and hold to start calling the SOS numbers according to Emergency calling sequence set. •...
BASE OVERVIEW 1 – CHARGE light • Light on when the base is powered on. • Flashes when the base is in registration mode. 2 – PAGE KEY • In idle mode: Press to page all system handsets. • In idle mode: Press and hold for about 6 seconds to enter the handset registration mode.
DISPLAY ICONS OVERVIEW Handset display icons displays when there the signal strength is strong. displays when there the signal strength is moderate. displays when there the signal strength is weak. There are new Call log entries. On when the home line is in use or there is an incoming home call.
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On when audio booster is activated (in earpiece mode). Off when audio booster is deactivated. Only applicable when you register VS001/ VS002/VS003 sensor(s) to your 18450: On when armed in home mode. Off when disarmed in home mode. Only applicable when you register VS001/ VS002/VS003 sensor(s) to your 18450: On when armed in away mode.
MAIN MENU STRUCTURE When the handset is switched on and in idle mode: 1. Press MENU/OK when the handset is not in use. 2. Press until the screen displays the desired feature menu. 3. Press MENU/OK to enter that menu. •...
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CALL BLOCK INTERCOM (for BS SETTINGS multi-handset packs only) BLACK LIST [Handset list] FLASH TIME SETTINGS BLOCK MODE W/O NUM HS SETTINGS DIRECT MEM SET SOS RING SETUP INTERNAL TONE SETUP SOS NUMBER DATE&TIME SOS MSG AUTO REGISTER DEFAULT REMINDER TLK DIGITS CND ANNC.
CONNECT NOTES • Use only the adaptors provided. • The adaptors are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
INSTALL THE HANDSET BATTERY 1. Slide open the battery compartment cover. 2. One by one, insert 3 AAA batteries into the battery compartment, according to the polarity. 3. Slide the battery compartment cover back into place, until you hear a click sound. NOTES •...
CHARGE THE BATTERIES Place the handset in the telephone base to charge. KEYSTROKE TABLE 1 . - ‘ ( ) * # & / A B C 2 a b c D E F 3 d e f G H I 4 g h i J K L 5 j k l M N O 6 m n o P Q R S 7 p q r s...
TELEPHONE OPERATION MAKE A CALL Preparatory dialing 1. Enter the phone number. If you make a mistake, press C/INT/BACK to delete the last digit. 2. Press to dial the number. Direct dialing 1. Press to take the line. 2. Enter the phone number to dial. CALL FROM THE PHONEBOOK 1.
VOLUME BOOST Use the volume boost feature to enhance the loudness of the voice on handset earpiece. To turn on volume boost on the handset: • While you are on a call using the handset earpiece, press on the handset. •...
CALL FROM THE REDIAL LIST 1. Press to access the redial list and press select the desired redial number. 2. Press to dial out to the selected redial number. ANSWER A CALL If the handset is not on the charging cradle: When the phone rings, press to answer a call.
TEMPORARY RINGER SILENCING When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume. To silence the ringer temporary on a handset: Press END A CALL During a call connection, press to end the call.
REDIAL You can redial up to 10 of the last numbers called. The most recent last number will display at the top of the redial list. Redial a Number from the Redial List 1. When idle mode, press to access the redial list. Press to browse the redial list.
Delete a Redial Number 1. Follow Steps 1 and 2 in the section of Redial a Number from the Redial List. 2. Press MENU/OK and to select DELETE. 3. Press MENU/OK , and then press MENU/OK again to confirm. Delete the Entire Redial List 1.
To access a number in the call log: 1. Press MENU/OK while on a call. to select CALL LOG. 2. Press 3. Press MENU/OK and to scroll to desired entry. 4. Press MENU/OK to dial the displayed number. To access a number on the redial list: 1.
INTERNAL CALLS This feature is only applicable when there are at least two registered handsets. It allows you to make internal calls, transfer external calls from one handset to another handset and make conference calls. If the called handset is not answered within 60 seconds, the called handset will stop ringing and the calling handset will return to standby mode.
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Make a 3-way Conference Call The conference call feature allows one external call to be shared with two handsets (in intercom). The three parties can share the conversation and no network subscription is required. During an external call: 1. Follow Steps 1 to 4 in the section of Transfer an External Call to Another Handset.
TELEPHONE SETTINGS Your phone comes with a selection of settings that you can change to personalize your phone the way you like it to work. DATE AND TIME SETTINGS You will need to set the correct time and date so that you know when you received answering machine or call log entries.
Set the Date and time 1. Press MENU/OK and to select HS SETTINGS. 2. Press MENU/OK and to select DATE&TIME. 3. Press MENU/OK and to select SET DATE. 4. Press MENU/OK then enter the date according to DD-MM-YY or MM-DD-YY format. The date will be in the format you set.
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Set the Ringer Melody for Internal Calls You can set the melody to personalize your external ringer. A total of 10 melodies are provided for your selection. 1. Press MENU/OK and to select HS SETTINGS. 2. Press MENU/OK and to select RING SETUP. 3.
Set Alert Tones A single beep is emitted when you press a key. You can turn on or off the key tone. You can also turn on the alert tones when low battery and out of range are detected. Low battery tone will be emitted while you are talking with the phone to alert you that you need to charge your battery.
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Register a Handset Your handset is pre-registered to the base station. If for some reason, the handset is not registered to the base station, REGISTER will display on the handset screen. Register your handset following the process below. 1. Press and hold on the base station for about five seconds, the base station is entered into registration mode.
CALL LOG This feature is available if you have subscribed to the Calling Number Display service from your telephone company. Your phone can store up to 30 received calls with date/time information in the Call Log. The number will be shown on the LCD when the phone is ringing. If the number matches exactly with one of the entries in your phonebook, the caller’s name stored in the phonebook will be displayed with the number.
STORE A CALL LOG NUMBER INTO THE PHONEBOOK 1. Follow Steps 1 and 2 in the section of View the Call Log. 2. Press MENU/OK and to select ADD TO PB. 3. Press MENU/OK and the selected call log number is displayed.
You can also select different melodies for your phonebook entries. The entries are store alphabetically. The entries are shared across all handsets when more than one handset is registered to your 18450 base. STORE A NUMBER ENTRY IN THE PHONEBOOK 1. When idle, press to access the phonebook.
ENTERING NAMES Use the keypad letters to enter names, e.g. to store Tom: Press 8 once to enter T. Press 6 three times to enter o . Press 6 once to enter m . WRITING TIPS Press C/INT/BACK to delete the last character or digit. Press and hold C/INT/BACK to delete all characters or digits.
DIAL AN ENTRY While in the phonebook list, press to select the entry you want, or search alphabetically using the alphanumeric keypad. • Press to dial the selected entry. SEARCH A PHONEBOOK ENTRY ALPHABETICALLY 1. When idle, press to access the phonebook. 2.
DELETE ALL PHONEBOOK ENTRIES 1. When idle, press to access the phonebook. 2. Press MENU/OK and to select DELETE ALL. 3. Press MENU/OK, and then press MENU/OK again to confirm. CHECK PHONEBOOK CAPACITY You can check how many entries have been occupied in your VIP list and how many are available for further entry storage.
SPEED DIAL You can store nine directory entries to the speed dial locations (1-9). The speed dial numbers can be shared by all handsets. Numbers assigned to the speed dial location must be selected from the directory. ASSIGN A SPEED DIAL NUMBER FROM THE DIRECTORY 1.
VIP LIST You can add 50 numbers from your phonebook to the VIP list, so that you can choose to allow incoming calls of the numbers in the VIP list to be exempted from being blocked in the call block settings. REVIEW A VIP ENTRY 1.
2. Press MENU/OK then to select VIP. 3. Press MENU/OK twice then to select DELETE ALL. 4. Press MENU/OK, and then press MENU/OK again to confirm. CHECK VIP LIST CAPACITY You can check how many entries have been occupied in your VIP list and how many are available for further entry storage.
CALL GUARD If you have subscribed to a Calling Number Display service, you can use the call guard feature to reject certain calls automatically. This is achieved by adding up to 50 numbers into the block list, and/or programming the phone to reject all calls without number. When there is a call from a number saved in the block list, the call will be disconnected.
BLOCK PRIVATE OR UNAVAILABLE CALLS You can choose to block private calls (without name and number), or unavailable calls (without number). 1. Press MENU/OK when the telephone is not in use. to scroll to CALL BLOCK. 2. Press 3. Press MENU/OK and to scroll to SETTINGS.
REVIEW BLOCK LIST ENTRIES Block list entries appear alphabetically. 1. Press MENU/OK when the telephone is not in use. to scroll to CALL BLOCK. 2. Press 3. Press MENU/OK twice to select BLACK LIST. 4. Press to scroll to the desired entry. 5.
DELETE A BLOCK LIST ENTRY 1. Press MENU/OK when the telephone is not in use. to scroll to CALL BLOCK. 2. Press 3. Press OK to select BLACK LIST. 4. Press to scroll to the desired entry. 5. Press MENU/OK and to scroll to DELETE.
ANSWERING SYSTEM The total storage time for outgoing message, messages and memos is 30 minutes. Use the answering system menu of a cordless handset to turn on or off the answering system or call screening, set up the announcement message, or change the number of rings, message recording time, remote access code, or system PIN.
MESSAGE PLAYBACK If you have new messages, the telephone plays the new messages automatically. If there are no new messages, the telephone plays back all messages (oldest first). To play messages with a handset: 1. Press MENU/OK when the telephone is not in use. to scroll to ANS.
RECORD, PLAY, OR DELETE MEMOS Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using the handset. Playback and delete them in the same way as incoming messages.
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4. Press MENU/OK and to scroll to RECORD. 5. Press MENU/OK. The handset displays RECORDING..Now speak into handset to record your message. 6. Press MENU/OK to confirm your selection. To play the announcement: 1. Press MENU/OK when the phone is not in use. Then, to scroll to ANS.
NUMBER OF RINGS You can set the answering system to answer an incoming call after four, six, eight, or ten rings; or toll save. With toll save selected, the answering system answers after two rings when you have new messages, or after four rings when you have no new messages.
REMOTE ACCESS SETTING You can turn on or off the remote access feature. 1. Press MENU/OK when the phone is not in use. Then, to scroll to ANS. SYS. press 2. Press MENU/OK and to scroll to SET TAM. 3. Press MENU/OK and to scroll to REMOTE ACC.
will assist you with the basic setup of your answering system.” 4. Setup your answering system by inputting designated numbers as instructed in the voice guide. CALL SCREENING To screen a call at a handset: If the answering system is on and your answering system is recording a message, the handset displays SCREENING ?.
REMOTE ACCESS A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The default code is 00. NOTE • Remote access can only be used if this function is activated. 1. Dial your telephone number from any touch-tone telephone.
DIRECT MEMORY KEYS There are four direct memory keys on the handset - M1, M2, M3, and M4. You can store a number into each of these keys and dial them directly from idle mode. To set the direct memory keys: 1.
SOS EMERGENCY CALLS Do not solely rely on the SOS feature for emergency purpose. The SOS mode functionality is dependent on the phone settings and network availability. You need to program the SOS numbers before you can make SOS Emergency Calls. Make sure you program all the five SOS numbers to maximize the possibility of receiving response from others when you make an emergency call.
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To enable or disable internal SOS calls: If the internal SOS call feature is set to DISABLE or no SOS number is set, SOS emergency calls will not function. 1. Press MENU/OK when the phone is not in use, and to scroll to SET SOS.
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To record an SOS Messages: 1. Press MENU/OK when the phone is not in use, and to scroll to SET SOS. then press 2. Press MENU/OK and to scroll to SOS MSG. 3. Press MENU/OK and to scroll to RECORD. 4.
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To make the SOS Emergency Calls: • Press and hold SOS button on handset (or press SOS button on SOS pendant if one paired). SOS call can be cancelled internally by pressing: Handset – or SOS key; VS015 SOS pendant (if one paired) – CANCEL button •...
REMINDER ALARM You can set reminder alarms that could remind you at the time intervals you have set. Set the reminder alarm: 1. Press MENU/OK when the phone is not in use, and to scroll to REMINDER. then press 2. Press MENU/OK and to scroll to your desired alarm.
TALKING DIGITS You can choose whether the digits are to be announced whenever you press the number keys. To turn the Talking Digits on or off: 1. Press MENU/OK when the phone is not in use, and to scroll to TLK DIGITS. then press 2.
You can add new sensor - Contact Sensor (VS001), Motion Sensor (VS002), Garage Sensor (VS003), and/ or new device - Audio Doorbell (VS013), Extension Ringer (VS014), and SOS pendant (VS015), to your 18450 telephone system (all purchased separately). The VS001 Contact Sensor is a magnetic open/closed sensor.
VS003/VS014/VS015; or • Up to 4 handsets, no VS013, and as many VS001/ VS002/VS003/VS014/VS015 as you like (max. 30); or • Up to 3 handsets, 1 VS013, and as many VS001/ VS002/VS003/VS014/VS015 as you like (max. 30). ADD A NEW SENSOR/DEVICE After you have purchased a new Contact Sensor (VS001), Motion Sensor (VS002), Garage Sensor (VS003), Audio Doorbell (VS013), Extension Ringer (VS014), or SOS...
TEST SENSOR/DEVICE SIGNAL STRENGTH Before you use or mount any of your devices, follow the instructions below to check the signal strength between the device and the telephone base. Make sure you mount the device in a location where the signal strength is good. 1.
SENSOR OPERATIONS SENSOR MODE You can choose HOME mode to receive alerts at the telephone system, or AWAY mode to receive calls at other numbers you have specified. This allows you to get notified even when you are away from home. The preset sensor mode is HOME.
AWAY mode - Edit numbers for remote calls You can add or delete a telephone number for remote calls. 1. Press MENU/OK when the phone is not in use, and to scroll to SENSOR SET. then press 2. Press MENU/OK to choose ALERT MODE. 3.
NOTES • When you arm your system in AWAY mode it will let you know if any of your VS001 Contact Sensors, or VS003 Garage Door Sensors are open. You can either choose to ignore this status by pressing MENU/OK or close the sensor •...
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Play a sensor announcement 1. Press MENU/OK when the phone is not in use, and to scroll to SENSOR SET. then press 2. Press MENU/OK to choose SENSOR ANN. 3. Press MENU/OK and then press to scroll to your desired announcement record number. 4.
SPECIFIC DEVICE OPERATIONS DOORBELL After you have registered an Audio Doorbell (VS013) to your 18450 telephone base, you can follow the instructions below to configure your doorbell. The doorbell helps you get notified at your telephone system upon visitors’ arrival. When the doorbell is chimed, it sends an alert to your telephone.
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Chime Tone You can choose from different chime tones for the handset. 1. Press MENU/OK when the phone is not in use, and to scroll to SET DEVICE. then press 2. Press MENU/OK to select DOORBELL. 3. Press MENU/OK to choose CHIME. 4.
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Call Divert You can divert a doorbell call to a preset external number. The telephone base will call directly to the destination number during doorbell ringing. To set the preset divert number: 1. Press MENU/OK when the phone is not in use, and to scroll to SET DEVICE.
EXTENSION RINGER After you have registered an Extension Ringer (VS014) to your 18450 telephone base, it gives you an extra ringer and/or flashing lights in addition to your handset. The Extension Ringer also acts as a siren when an SOS...
SENSOR/DEVICE MONITORING Once there is at least one sensor / devices registered to the 18450 telephone base, the DEVICES menu option will appear in the handset menu. View Sensor’s/Device’s Current Status You can view the current status of each of the registered device on whether it is active, inactive, or with low battery.
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Rename a Sensor/Device You can view the status log of each of the registered device. 1. Press MENU/OK when the phone is not in use, and to scroll to DEVICES. then press 2. Press MENU/OK to select the desired device. 3.
GENERAL PRODUCT CARE Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet.
FREQUENTLY ASKED QUESTIONS Below are the questions most frequently asked about the cordless telephone. Problem Solutions • Make sure the batteries are installed and charged telephone correctly. For optimum daily performance, return the does not handset to the charger after use. work at all.
GENERAL INFORMATION REPLACING THE HANDSET BATTERIES After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing. Replacement rechargeable Nickel Metal Hydride (NiMH) batteries can be purchased from TecHelp line on 1300 369 193 your local electrical retailer.
Please note VTech accepts no responsibility for damage caused to your VTech 18450 handset by using any other type of batteries. • Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your VTech 18450 has a REN of 0.1. A total REN of 3 is allowed, if the total REN of 3 is exceeded, the telephone may not ring.
Customer Service If you require assistance in operating this product please call the TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at: tcpsupport_au@vtech.com. If you are trying to access a Telephone Network Service and require assistance specifically related to the network service or would like to subscribe to the service, contact your service provider.
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VTech do not warrant that the product will be free from defects if defects are caused by an accident, misuse, abuse, improper installation or operation, vermin infestations, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by VTech; or where the product has been damaged by lightning or a mains power surge.
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Warranty in no way limit your rights which arise as a result of your Statutory Rights. This Voluntary Product Warranty is given by: VTech Telecommunications (Australia) Pty Ltd ABN 70 136 672 627 Address: 24 Gilby Road, Mount Waverley 3149...
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IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR SERVICE ADDRESS – PLEASE CONTACT TECHELP BY PHONE OR EMAIL FOR PRODUCT AND WARRANTY SUPPORT. NO LIABILITY WILL BE ACCEPTED BY VTECH FOR PRODUCTS RETURNED TO THIS ADDRESS UNDER THIS VOLUNTARY PRODUCT WARRANTY.
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