VTech 15450 User Manual
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VTech 15450 User Manual

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Model:
VTech 15450
VOLUME
BOOST
For product support
please call: 1 300 369 193
User Guide
VOLUME
BOOST

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Summary of Contents for VTech 15450

  • Page 1 User Guide VOLUME BOOST VOLUME BOOST For product support Model: please call: 1 300 369 193 VTech 15450...
  • Page 2 INTRODUCTION To your VTech 15450 DECT6.0 Cordless Phone with Answering Machine • Phonebook –The home phonebook stores up to 100 entries. • Calling Number Display* lets you see who’s calling. Your phone stores details of the last 50 callers in the Call List.
  • Page 3 Telephone line cord • Battery compartment cover • NiMH rechargeable battery • 1 User guide If you have purchased VTech 15450 with additional handset, you will also have the following items: • VTech 15450 handset • VTech 15450 charger unit •...

  • Page 4: Table Of Contents

    Important safety instructions Getting started Location Setting up Installation options Battery low warning Battery performance Using your VTech 15450 phone on a broadband ADSL line? Date and time Getting to know your phone Handset buttons Telephone base buttons Handset display...
  • Page 5 Volume control Mute Temporary ringer silencing Redial Chain dialing Transfer a call Page handset Join a call in progress Intercom Power fail back-up Phonebook Add a phonebook entry Review phonebook entries Alphabetical search Edit a phonebook entry Delete a phonebook entry Reminder About the reminder Add a reminder...
  • Page 6 Ringer volume Ringer tone Set date and time ® Calling number display voice announce Talking digit Clear voicemail indicators Rename handset Key tone Use calling number display to automatically set date and time Quiet mode Telephone network services* Calling number display Memory match Call list display screen messages Important...
  • Page 7 Record your own announcement Answer on/off Call screening Number of rings Remote access code Message alert tone Message recording time Answering machine and voicemail Message capacity Call screening Call intercept Temporarily turn off the message alert tone Message playback Delete all old messages Record, play and delete memos Remote access Help...

  • Page 8: Important Safety Instructions

    IMPORTANT sAfETY INsTRUCTIONs When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ire, electric shock and injury, including the following: Read and understand all the instructions. Follow all warnings and instructions marked on the product.
  • Page 9 The use of other battery types or non rechargeable batteries/primary mobile batteries can be dangerous. These may cause interference and/or unit damage. VTech will not be held liable for damage arising from such noncompliance. Use only the AC power adaptors supplied with this product.

  • Page 10: Getting Started

    GETTING sTARTED LOCATION Place your VTech 15450 within  metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your VTech 15450 works by sending radio signals between the base and handset.

  • Page 11: Setting Up

    sETTING UP Telephone base installation Plug the mains power adaptor cable into the base station, plug the other end of the mains power adaptor into a mains power wall socket. Insert one end of the telephone line cord into the base station and the other end of the telephone line cord into a telephone wall jack.
  • Page 12 Handset batteries installation Slide open the battery compartment cover to it the NiMH battery into the handset. Plug the battery connector securely into the socket. Place the supplied rechargeable battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
  • Page 13 Additional handset charger installation Plug the power cable into the charger base. Plug the other end into a mains power wall socket. Mains power wall socket Place the handset in the handset charger to charge. Note: Ensure power cord is fed through slot on base so unit sits lush with the desk.

  • Page 14: Installation Options

    INsTALLATION OPTIONs Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the wall mounting plate.
  • Page 15 Slide the telephone base down until it clicks securely in place. Route the telephone line cord through the hole on the wall mount bracket and plug it into the telephone wall jack. Route the power cord out of the telephone base and plug it into an electrical outlet not controlled by a wall switch.
  • Page 16 Wallmount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. If the telephone line cord and power adapter cord are bundled, untie them irst. Slide the wall mount bracket up and remove it from the wall mount plate.
  • Page 17 Plug the other end of the telephone line cord into the telephone wall jack (or DSL ilter). Plug the large end of the power adaptor into a mains power wall socket. Mains power Telephone wall jack wall socket Telephone line cord Telephone base power adaptor If you have DSL high-...

  • Page 18: Battery Low Warning

    Check for a dial tone by pressing . If you hear a dial tone, the installation is successful. WARNING Do not place your VTech 15450 in the bathroom or other humid areas. IMPORTANT The base station must be plugged into the mains power socket at all times.

  • Page 19: Using Your Vtech 15450 Phone On Abroadband Adsl Line

    6– hours a day. The battery and handset may become warm during charging, however, this is normal. UsING YOUR VTECH 15450 PHONE ON A BROADBAND ADsL LINE? If this product is to be used on a broadband ADSL line, then you must ensure that it is connected via an ADSL ilter.

  • Page 20: Date And Time

    DATE AND TIME If you have subscribed to a Network Calling Number Display service, the date and time are set automatically with each incoming call. The date and time is recorded with each answering machine message you receive. If you have not subscribed to a Network Calling Number Display Service you can set the date and time manually.

  • Page 21: Getting To Know Your Phone

    GETTING TO kNOw YOUR PHONE VOLUME BOOST HANDsET BUTTONs INCOMING CALL LIGHT • Flashes when there is an incoming call. CHARGE LIGHT • On when the handset is charging. DIR/UP • Press to review the phonebook while in idle. • Press to scroll up while in menus or lists.
  • Page 22 MENU/SELECT • Press to show the menu. • Press to select an item or save an entry/setting while in menu. TALK OFF/CANCEL • Press to hang up during a call. • Press to cancel an operation, or back up to the previous menu while in a menu.
  • Page 23 ALPHANUMERIC KEY PAD/ *(star) /#(hash) • Press to enter numbers or characters. • Press any key to answer an incoming call. • key in idle mode: Press and hold to access Network Voicemail. • Press repeatedly to display other dialing options when reviewing a call list entry.
  • Page 24 12. SPEAKER/ • Press to make or answer a call using the speakerphone. • Press to switch between the handset speakerphone and the handset earpiece during a call. 13. VOL+/VOL- Press to adjust the listening volume during a call or •...

  • Page 25: Telephone Base Buttons

    TELEPHONE BAsE BUTTONs VOLUME BOOST INCOMING CALL LIGHT • Flashes when there is an incoming call. ANS ON/OFF • Turn the built-in answering machine on or off. • On when the answering machine is on. DELETE/X • Press to delete the playing message/ announcement/reminder.
  • Page 26 VOLUME BOOST (AUDIO ASSIST) • Press to enhance the clarity and loudness of the caller’s voice during message playback and during a call. SKIP • Skip to the next message during message playback. REPEAT • Press once to repeat the playing message. •...
  • Page 27 SLOW • Slow down the message playback. 12. IN USE LIGHT • On when the phone is in use or the answering machine is answering an incoming call. • On when a device is being registered. • Flashes when another telephone on the same line is in use.

  • Page 28: Handset Display

    HANDsET DIsPLAY Display icons Description: icons can be on (visible), or Flashing or Off (not visible) Battery is low; place handset in charger to recharge. Full battery power level. /3 battery power level. 1/3 battery power level. The handset speakerphone is in use. On steadily if the handset ringers are turned off.

  • Page 29: Navigating The Menus

    NAVIGATING THE MENUs Your VTech 15450 has an easy to use menu system. Each menu has a list of options, as outlined on the following page. To enter the main menu of the handset Press in idle mode to enter the main menu.
  • Page 30 Caller ID log Reminder Ringers Tones Review Review Ringer volume Key tone Del all calls Set reminder Ringer tone Battery low On/off Out of range Talking digit Set date/ Annc Caller ID Time format time Set all On/Off 1-HR Local handset 4-HR Base Date format...

  • Page 31: Keystroke Table

    kEYsTROkE TABLE Dialing key Characters by number of key presses SPACE...

  • Page 32: Keystroke Table

    kEYsTROkE TABLE Dialing key Characters by number of key presses & Note: When entering a name in the phonebook, the irst letter of each word is automatically capitalized.

  • Page 33: Using The Phone

    UsING THE PHONE MAkE, ANswER OR END A CALL To make a call: Press on the handset. When you hear a dial tone, dial the number. To answer a call: or any dialing key (except #). Press To end a call: Press or place the handset in the handset charger.

  • Page 34: Equalizer

    To turn on VOLUME BOOST on the telephone base: During message playback, press VOLUME BOOST on • the telephone base. Press VOLUME BOOST again to turn off. • EqUALIzER The equalizer enables you to change the quality of the audio for both handset earpiece and speakerphone to best suit your hearing.

  • Page 35: Temporary Ringer Silencing

    TEMPORARY RINGER sILENCING When the telephone is ringing, you can temporarily silence the ringer of the handset or the telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the ringer temporary on a handset: or #.

  • Page 36: Transfer A Call

    To access a number from the phonebook while on a call: Press or to scroll to Phonebook, then press Press Press or to scroll to the desired entry, then press To access a number from the call list while on a call: Press or to scroll to Caller ID log, then press...

  • Page 37: Page Handset

    . To answer the call on the destination handset, press or any dialing key. PAGE HANDsET This feature helps you ind misplaced handsets. To start the paging tone: Press /PAGE on the right side of the telephone • base. All idle handsets ring and the handsets screens display ** Paging **.

  • Page 38: Intercom

    INTERCOM Use the intercom feature for conversations between two system devices. To initiate an intercom call with a handset: or to scroll to Intercom. Your Press , then handset shows Calling HANDSET X. The destination device rings. The destination handset shows HANDSET X is calling. To answer the intercom call on the destination or any dialing key (except #).

  • Page 39: Power Fail Back-Up

    POwER fAIL BACk-UP VTech’s Power Fail back-up system lets you make calls during a mains power interruption with your cordless phone. During a mains power interruption, you can supply the power stored in your handset battery to the base unit, so you can make calls even when the power is out.
  • Page 40 Answer a call using Power Fail Back-Up mode: If there is only one handset registered to the base: When the phone rings, keep the handset on the main base unit and press to answer the call. The speakerphone will be turned on automatically and call is answered.

  • Page 41: Phonebook

    PHONEBOOk ADD A PHONEBOOk ENTRY Press when idle. or to scroll to Phonebook, then press Press or to scroll to Add contact, then press Press Enter a number. -OR- Copy a number from the redial list by pressing then p/q, or pressing repeatedly to ind the desired number.

  • Page 42: Alphabetical Search

    ALPHABETICAL sEARCH Press when idle to show the irst entry in the phonebook. Use the dialing keys to enter the letter associated with the name. For example, if you have the entries named Jennifer, Jessie, Kevin and Linda in your phonebook, press 5 (JKL) once to see Jennifer (when Jennifer displays, press q to see Jessie), twice to see Kevin, or three times to see Linda.

  • Page 43: Reminder

    REMINDER ABOUT THE REMINDER The reminder feature helps remind you of important events. You can set the reminder to remind you only once, or in daily, weekly or monthly bases. Once you set the reminder, the system will alert you at the reminder time by sending an alert tone on handset.

  • Page 44: Review Reminders

    Press to scroll to the frequency you would like to set, then press REVIEw REMINDERs When playback begins, the total number of reminders is announced. Before each reminder, you hear the day and time of the recording. After the last reminder, the screen displays End of reminder and you hear, “End of reminder.”...

  • Page 45: Phone Settings Using The Menu

    PHONE sETTINGs UsING THE MENU You can use the menu of a cordless handset to change the telephone settings. Press when idle. Press or until the screen displays the desired feature menu. Press to enter the menu. • To return to the previous menu, press •...

  • Page 46: Set Date And Time

    sET DATE AND TIME The answering system announces the date and time of each message prior to playing it. Before using the answering system or reminder, set the date and time as follows. If you subscribe to a Network Calling Number Display service, the date and time are set automatically with each incoming call.

  • Page 47: Talking Digit

    • Base - Change the setting for the telephone base only. or to scroll to On or Off, then press 4. Press TALkING DIGIT You can select the volume or turn off the audible spoken tone that is spoken when you press the dialing key during predialing.

  • Page 48: Rename Handset

    RENAME HANDsET You can create a name for each system handset. Press when idle. or to scroll to Settings, then press Press or to scroll to Rename handset, then Press press Enter the desired name, then press kEY TONE The handset is set to beep with each key press. You can set the key tone volume or turn the key tone off for each handset.

  • Page 49: Use Calling Number Display To Automatically Set Date And Time

    UsE CALLING NUMBER DIsPLAY TO AUTOMATICALLY sET DATE AND TIME If you subscribe to a Network Calling Number Display service, the date and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off. The default setting is On. Press when idle.

  • Page 50: Telephone Network Services

    TELEPHONE NETwORk sERVICEs* *Subscription and/or usage charges may apply to use these services. Some features may not operate as described. Call your telephone service provider for more information. CALLING NUMBER DIsPLAY If you have subscribed to a Network Calling Number Display service, you will be able to see your caller’s number on your handset display (provided it is not blocked) prior to answering the call.

  • Page 51: Memory Match

    relected in all other handsets. If you answer a call before the information appears on the screen, it does not show in the call list history. Note: If the phone number has more than 4 digits, only the last 4 digits will be saved or shown in the call list. Missed calls are marked with xx Missed call(s).

  • Page 52: Call List Display Screen Messages

    CALL LIsT DIsPLAY sCREEN MEssAGEs With some incoming calls, if the telephone number is not available, the handset may display one of the following explanations: Unknown This caller’s number is unavailable. Private The caller is blocking the telephone number. When the list is full, and a new call is received, the oldest entry will be deleted automatically.

  • Page 53: Review The Call List

    Edit the number, then press Edit the name, then press fLAsHING MEssAGE INDICATOR (fMI) The VTech 15450 is designed to provide visual indication when a new message is left in your Network voicemail service. To arrange connection of the Flashing Message Indicator service, simply call your service provider.

  • Page 54: Network Voicemail

    while away from home). Clearing the voicemail waiting indicators only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. Notes: •...

  • Page 55: Call Waiting

    Press , then press and hold . The handset will dial 15101. CALL wAITING Call Waiting tells you if a new caller is trying to contact you when you are already on the phone. A network tone alerts you to the new caller, so you can answer your second incoming call by putting the irst caller on hold.

  • Page 56: Answering Machine

    ANswERING MACHINE The answering system can record and store messages. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them. Note: Your answering machine will answer calls after 13 rings, even when it is turned off. This allows the remote access feature to work.

  • Page 57: Answer On/Off

    again to select Record annc. The system Press announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone. Press 5 when done. ANswER ON/Off The answering system must be turned on to answer and record messages.

  • Page 58: Call Screening

    CALL sCREENING Use this feature to choose whether incoming messages can be heard over the cordless handset or the telephone base while they are being recorded. Press when idle. or to scroll to Answering sys, then press s Press or to scroll to Ans sys setup, then press Press again to select Call screening.

  • Page 59: Remote Access Code

    REMOTE ACCEss CODE A two-digit security code is required to access the answering machine remotely from any touch-tone telephone. The preset code is 00. You can set the code from 00 to 99. Press when idle. or to scroll to Answering sys, then press s Press or to scroll to Ans sys setup, then press Press...

  • Page 60: Message Recording Time

    MEssAGE RECORDING TIME You can set the recording time allowed for incoming messages. The message length is three minutes by default. Press when idle. or to scroll to Answering sys, then press s Press or to scroll to Ans sys setup, then press Press or to scroll to Recording time, then press Press...
  • Page 61 handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, press and hold 1 on your handset. Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail.

  • Page 62: Message Capacity

    MEssAGE CAPACITY The answering machine can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages, memos and reminders is approximately 30 minutes. The actual recording time depends on individual message characteristics.

  • Page 63: Call Intercept

    Options while a message is being recorded: Press VOL +/ VOL- to adjust the listening volume. • Press OFF to temporarily turn off the feature. • • Press to temporarily turn on the feature if it is set to off. •...
  • Page 64 -OR- If you have both new and old messages, Press to scroll to Play new msgs or Play old msgs, then press Options during playback: Press VOL+/VOL- to adjust the message playback volume. Press 6 to skip to the next message. Press 4 to repeat the message.

  • Page 65: Delete All Old Messages

    Options during playback: /VOL or /VOL to adjust the message • Press playback volume. /SKIP to skip to the next message. • Press /REPEAT to repeat the message. Press • Press /REPEAT twice to hear the previous message. Press X/DELETE to delete the playing message. •...

  • Page 66: Record, Play And Delete Memos

    RECORD, PLAY AND DELETE MEMOs Memos are your own recorded messages used as reminders for yourself or others using the same answering machine. Play and delete them in the same way as incoming messages. Press when idle. or to scroll to Answering sys, then press Press or to scroll to Record memo.
  • Page 67 Command Function Review reminders. Set reminders. End the call. Turn reminder off. -OR- • After pressing , you can enter one of the following remote commands. Command Function Play all messages Play new messages. Delete the current message (during playback). Delete all old messages.

  • Page 68: Help

    HELP My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the handset. • Make sure you plug the telephone line cord securely and irmly into the telephone base and the telephone wall jack.
  • Page 69 • If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider.
  • Page 70 My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adaptor into a different, working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base.
  • Page 71 • Other electronic products can cause interference with your phone. Try installing your phone as far away as possible from these types of electronic devices. The handset battery does not accept charge while in the handset charger. • If the cordless handset is in the handset charger and the charge light is not on, refer to The charge light is off on page 5.

  • Page 72: Handset Speakerphone

    • Other electronic products can cause interference with your phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
  • Page 73 The telephone does not ring when there is an incoming call. • Make sure that the ringer is not off. • Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. • Make sure you plug in the power cord securely.
  • Page 74 • Remove and install the handset battery again. Place the handset in the handset charger. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. • Your line cord may be defective. Try installing a new line cord.
  • Page 75 The charge light is off. • Make sure you plug the power and line cords in correctly and securely. • Reset the telephone base. Unplug the electrical power. Remove the handset battery. Wait for 15 seconds then plug the power cord and battery back in.
  • Page 76 My telephone does not receive Calling Number Display when on a call. • Make sure you subscribe to Calling Number Display with call waiting features from your telephone service provider. Calling Number Display feature works only if both you and the caller are in areas offering Calling Number Display service, and if both telephone service providers use compatible equipment.
  • Page 77 The answering machine does not answer after the correct number of rings. • Make sure that the answering machine is on. ANS ON should show on the cordless handset and light on the telephone base should be on. • If toll saver is activated, the number of rings changes to two when you have new messages stored.
  • Page 78 The telephone does not respond to remote commands. • Make sure you enter your remote access code correctly. • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering machine.
  • Page 79 • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering machine. The answering machine announces “Time and day not set.”...
  • Page 80 Allow up to one minute for this to take place. TecHelp line 1300 369 193 Call TecHelp: if you are having dificulties using your VTech 15450. • • if you need replacement batteries or mains power lead.

  • Page 81: General Information

    GENERAL INfORMATION REPLACING THE HANDsET BATTERIEs After a time, you may ind that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing. Replacement rechargeable Nickel Metal Hydride (NiMH) batteries can be purchased from TecHelp line on 1300 369 193 your local electrical retailer.

  • Page 82: Cleaning

    Please note VTech accepts no responsibility for damage caused to your VTech 15450 handset by using any other type of batteries. Never dispose of batteries in a ire. There is a •...

  • Page 83: Environmental

    Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your VTech 15450 has a REN of 0.1. A total REN of 3 is allowed, if the total REN of 3 is exceeded, the telephone may not ring.

  • Page 84: Customer Service & Product Warranty

    Customer Service If you require assistance in operating this product please call the TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at: tcpsupport_au@vtech.com. If you are trying to access a Telephone Network Service and require assistance speciically related to the network service or would like to subscribe to the service, contact your service provider.
  • Page 85 VTech do not warrant that the product will be free from defects if defects are caused by an accident, misuse, abuse, improper installation or operation, vermin infestations, lack of reasonable care, unauthorised modiication, loss of parts, tampering or attempted repair by a person not authorised by VTech; or where the product has been damaged by lightning or a mains power surge.
  • Page 86 Warranty in no way limit your rights which arise as a result of your Statutory Rights. This Voluntary Product Warranty is given by: VTech Telecommunications (Australia) Pty Ltd ABN 0 136 6 6 Address: 4 Gilby Road, Mount Waverley 3149...
  • Page 87 IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR SERVICE ADDRESS – PLEASE CONTACT TECHELP BY PHONE OR EMAIL FOR PRODUCT AND WARRANTY SUPPORT. NO LIABILITY WILL BE ACCEPTED BY VTECH FOR PRODUCTS RETURNED TO THIS ADDRESS UNDER THIS VOLUNTARY PRODUCT WARRANTY.
  • Page 88 VTech is the registered trademark of VTech Holdings Limited. Copyright © 014 for VTech Telecommunications (Australia). All rights reserved. Printed in China. Version A FOR MORE INFORMATION CALL: TECHELP ON 1300 369 193 OR EMAIL: TCPSUPPORT_AU@VTECH.COM...

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