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Designed, Manufactured and Supported in the USA
VIKING
S E C U R I T Y & C O M M U N I C A T I O N S O L U T I O N S
Advanced Two Door Entry Phone Controller
with Call Forwarding and Door Strike Controls
The C-500 allows single line telephones or a
telephone system to share a phone line with two
Viking entry phones. Up to four C-500's can also be
connected in series allowing control of up to eight
entry phones and/or door strikes. Tenants may
answer an entry phone call, converse with the
visitor and let them in with a touch tone command
which activates one of two relays to control a gate
or door strike.
The C-500 also has a built-in five number dialer to
call your cell phone or an outside line if there is no
answer on the inside phone. If the outside call is
busy or ring no answer, the C-500 can call up to four
more numbers.
The C-500 provides the house phones with user
programmable entry phone "Caller ID". Tenants may
also call the entry phones for monitoring purposes
or enter touch tone commands to activate,
deactivate or toggle the door strike/gate relays.
Features
• Allows single line telephones or a telephone system to
share a phone line with two Viking entry phones
• Distinctive ringing, programmable entry phone Caller ID or
beep tones allow you to distinguish front and back door
entry calls from CO calls
• Stackable - connect up to four C-500's to control up to eight
entry points
• Built-in five number call forwarding dialer (if inside phone
doesn't answer), detects busy or ring no answer and goes
on to the next number
• Provide entry phone activated chimes and whole house
paging when used with an SLP-1 or SLP-4
• Analog Station Mode allows entry phones to connect to
analog PABX station
• Two N.O./N.C. (SPDT) 5A door strike relays with 1 or 2
digit activation commands
• Monitor any entry phone
• Up to 6 different keyless entry codes, 2 "one time use" key-
less entry codes, and 1 keyless toggle code per entrance
• Auto answer for remote programming, relay control and
monitoring
• Two trigger inputs for Request to Exit (REX), immediate call
forwarding or lighted doorbell switches to activate entry
phone calls
• Produces "Call Waiting" tones if the entry phone is
activated when the house phones are on a call
• Compatible with the following Viking entry phones:
- E-10A, E-20B, E-30, E-32, E-35, E-40, E-50, E-60, E-65,
E-70, and E-75
- K-1500-7 Stainless Steel Panel Phone
- K-1700-3 and K-1705-3 Phone with Keypad
- K-1900-8 Stainless Steel Panel Phone with Keypad
- Or use with any analog touch tone phone
PRODUCT MANUAL
The C-500 allows up to 6 permanent keyless entry
codes, 2 "one time use" entry codes and 1 toggle
entry code for each door. The C-500 provides
optional entry phone distinctive ring, two trigger
inputs for "Request to Exit" and field programmable
Caller ID or beep tones when answered to indicate
which door is activated.
Applications
• Add one or two (expandable to 8) entry phones to your
standard home or office phones to provide:
- Door communication
- Door entry
• Provide commercial or residential security via two-way
handsfree communication at the door and gate
• Connects in series with a single phone line, phone
system analog station port or unused line input (loop
start trunk input)
• High security building entry systems
• Door strikes and gates in conjunction with entry
phones or hot-line/panel phones
www.VikingElectronics.com
Information: 715-386-8861
Specifications
Power: 120VAC / 13.8VAC 1.25A, UL listed adapter
provided
Dimensions: 5.25" x 4.1" x 1.75" (133mm x 104mm x
44mm)
Shipping weight: 2 lbs. (0.9kg)
Environmental: 32°F to 90°F (0°C to 32°C) with 5% to
95% non-condensing humidity
Ring Output: 5 REN, capable of ringing (10) 0.5 REN
phones
Talk Battery: 44V DC
Relay Contact Rating: 5A @ 30VDC / 250VAC Maximum
Connections: (19) cage clamp screw terminals
C-500
Advanced Two Door
Entry Phone Controller
with Call Forwarding
August 7, 2018
- Gate Entry
- Keyless Entry
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Table of Contents
Related Manuals for Viking C-500
Summary of Contents for Viking C-500
- Page 1 - Keyless Entry entry calls from CO calls • Provide commercial or residential security via two-way • Stackable - connect up to four C-500’s to control up to eight handsfree communication at the door and gate entry points • Connects in series with a single phone line, phone •...
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Page 2: Features Overview
Note: Maximum wire length with CAT5E is 500 ft. Note: The C-500 call forwarding feature and analog station mode are not compatible with “MagicJack” phone service, to call out to telephone numbers. Local ringing to the house phones does work properly with “MagicJack” service. - Page 3 Standard Analog Phone(s) B. Connecting up to Four C-500’s to Control up to Eight Viking E or K Series Entry Phones on a Single CO/Phone Line or Phone System Analog Station Port 1. Connecting to a Single CO/Phone Line (0#63 / Factory Default) -OR- 2.
- Page 4 2. To locally program the C-500’s, the house phones must go off-hook and then hang up for a half second or press the “flash” button on their phone. The C-500 will provide a single beep and they can then dial “Q#” plus the six digit security code to locally program the C-500(s).
- Page 5 The SLP-1 interferes with this capability. 2. To locally program the C-500’s, the house phones must go off hook and then hang up for a half second or press the “flash” button on their phone. The C-500 will provide a single beep and they can then dial “Q#” plus the six digit security code to locally program the C-500’s.
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Page 6: Accessing Programming
F. Using the C-500 with an ES-1 to Control a Proximity Card Reader or a Keyless Entry Keypad Step 1 Program the ES-1 “Relay Activation Time” to match the “Door strike Activation Time” on the C-500. Step 2 Connect the ES-1 relay output in parallel with the door strike output contacts on the C-500. - Page 7 C-500’s can accidentally be turned off when local programming is accessed, a C-500 has the learn mode switch on and “###” is the first command dialed by the house phone. If the learn mode must be used, wait 5 seconds or more after picking up the house phone before dialing the “###” command to default the selected C-500.
- Page 8 Quick Programming Features (after accessing the Programming Mode) Description Enter Digits + Location Entry phone 1 first call forward number ................1-20 digits (0-9) + #00 Entry phone 1 second call forward number ................. 1-20 digits (0-9) + #01 Entry phone 1 third call forward number ................1-20 digits (0-9) + #02 Entry phone 1 fourth call forward number ................
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Page 9: Programming Features
# and the location number (00 to 09), without any preceding numbers. If no numbers are programmed, the C-500 will only call the house phone. To program a 4 to 6 second pause in the dialing string enter “Q7”. To program a 1 second pause enter “Q8”. - Page 10 Note: In multi-unit applications, the entry phone number portion of the caller ID messages automatically change when the C-500 is programmed to be unit 2, 3 or 4. For example, when a C-500 is programmed to be unit 2 (2#49), the entry phone caller ID messages automatically change to “Entry Phone 3” and “Entry Phone 4”.
- Page 11 8. Single Entry Dual Door Strike Mode (#34) When only a single entry phone is used, the C-500 can be programmed to activate both of its door strike relays simultaneously or with a programmable delay before the second door strike relay is activated. This is useful in a vestibule or larger entryways with both outside and inside locked doors.
- Page 12 When the entry phone comes off hook, the C-500 will start ringing the house phone. The number of times the house phone will ring is stored in location #44. This value can range from 1 to 9. If 0 is entered, the C-500 will skip ringing the house phone and immediately start calling the programmed phone numbers.
- Page 13 PBX extension or telephone line connected to the C-500, the unit will immediately answer and provide a single beep. You can then dial #1 - #8 to monitor a specific entry phone or enter a valid Remote Access Operation Command.
- Page 14 1 ring. All Viking Handsfree Entry Phones have this capability. After entering the programming mode, if ##1 or ##2 is entered, the C-500 will send a ring signal to the entry phone port 1 or 2 respectively. If the device on that port answers the line, the C-500 will connect it to the party programming (local or remote).
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Page 15: Dip Switch Programming
All Viking hands free phones are able to detect the CPC signal and automatically hang up. If the C-500 senses that the entry phone has not dropped off, it will send a busy signal. If call forward numbers are programmed (see note 6 below), it will dial the first one then watch for a busy or ring no answer for the duration of the Call Forward Maximum Ring Time (#43). - Page 16 The entire sequence of the house phone ringing when the entry phone goes off hook can be skipped. This is useful if the user will not be at home and wants the C-500 to skip ringing the house phone and immediately forward all entry calls to the programmed call forward phone numbers.
- Page 17 If the ring count before auto answer is set to 00, the C-500 will ignore ringing. 4. If calling into the C-500 to monitor entry phones, the C-500 will send up to 5 rings to the entry phone, to allow the entry phone to answer the call.
- Page 18 8. The buzz sound heard by the house phones when a relay has been activated gets weaker in volume as more C-500’s are added to the line. In a four unit master/slave stack, the buzz from C-500 (entry phones 1 and 2) is the weakest volume and the buzz from C-500 #4 (entry phones 7 and 8) is the loudest volume.
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Page 19: Operation Commands
** Note: With ##4 programmed, QQQ and ### operation commands will be disabled. *** Note: When using multiple C-500’s, the “ Q 2” command will only activate the opposite door strike relay on the C-500 unit you are communicating with. -
Page 20: Returning Product For Repair
This number is valid for fourteen (14) calendar days from the date of issue. 3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your distributor will then replace the Viking product using the same R.A. number.