What To Do Before Calring For Service - Kenmore 36511 Owner's Manual

Before Calling for Service
Save time and money -- Check this list before you call for service.
To eliminate unnecessary service calls, first, read all the instructionsin this manual carefully. Then, if you have a problem,
always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Store or Service Center for help. When calling, have
this manual handy with the model number, serial number and purchase date filled in on the space on the front cover.
PROBLEM
• Range does not work; totally in-
operative
• Cooktop burners and oven
burners do not work
• Cooktop burner does not work
oven OK
• Foods do not bake properly
POSSIBLE CAUSE
• No power to range
• Gas suppry not connected or not
turned on; if using L.P. gas, tank
may be empty
• Range not properly grounded or
polarized; this can affect spark
ignition
• Controls not set correctly
• Burners not adjusted properly
• Shut-off valve below cooktop is
not in the open position
• Soil clogging holes (pods) in
burner or burner assembly mis-
aligned
• Improper operation of control
• Burners not adjusted properly
• Oven not preheated long
enough
• Improper rack or pan place-
ment
• Oven vent blocked or covered
• Improper use of foil
• Improper temperature setting
for utensil used
• Recipe not followed
• Improper thermostat calibration
• Range and oven rack not level
• Using improper eookware
25
DON'T CALL FOR SERVICE UNTIL
YOU CHECK
• Check household circuit breaker or fuse.
• Check power cord to be sure it is plugged in.
To check if the gas is turned on, light the
cooktop burners with a match by following the
steps in the ignition section of this manual. If
the burners do not light, check the shut-off
valve below the lift-up cooktop (see valve to
be sure that it is in the open position).
If using L.P. gas; is there any gas in the L.P.
tank?
Check installation section in this manual.
Check operating instructions in this manual.
See the installation section in this manual.
Check installation section in this manual.
• See the removable cooktop burner section
and the cleaning tips in this manual.
• Be sure to push knob in while turning.
• See the installation section in this manual.
• Be sure to preheat:
15 minutes
or until preheat tone signals
• Maintain uniform air space around pans and
utensils; see oven cooking section.
• Be sure oven vent (in panel behind cooktop)
is not blocked.
• Foil use not recommended.
• Reduce temperature 25 degrees for glass or
dull/darkened pans.
• Is recipe tested and reliable?
• Check oven temperature adjustment proce-
dures (next page).
• Check the installation section for leveling
instructions.
• See oven cooking section.
GSERO2-3