Malfunction; Malfunction Analysis - Ouellet CCD12KCHVS-I Owner's Manual

Cassette multizone heat pump inverter 12 000 to 24 000 btu/hr
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MALFUNCTION ANALYSIS

Please check below items before asking for servicing. If the malfunction still cannot be eliminated, please
contact a qualified person.
Phenomenon
Items to check
Circuit break trips off?
Is there a power failure?
Are the electrical connections
properly done?
Unit doesn't run
Are the batteries of the remote
at all.
control low?
Is the remote control within the
signal receiving distance?
Has the unit been turned on im-
mediately after being turned off?
Unit runs but stops
Are air inlet or air outlet of indoor
immediately.
or outdoor unit blocked?
Are air inlet or air outlet of indoor
or outdoor unit blocked?
Is the set temperature in proper
range?
Is fan speed on low setting?
Is the SWING setting ok?
Abnormal cooling
or heating.
Are the doors and windows
closed fully?
Is the unit directly under sunlight? Hang curtains or blinds in the windows.
Is there too much heat source or
people in the room?
Is the filter dirty?
Mist is emitted from
Are indoor temperature and
the indoor unit air
humidity level high?
outlet.
Has the unit just been turned on
Water flowing noise.
and off?
Has the unit just been turned on
Cracking noise.
and off?
Dust is blown from
Has the unit been turned on after
the unit.
a long inactivity period?
Is there an odour source in
the room, such as furniture or
Odours are emitted.
cigarette?
Is the filter dirty?
26

MALFUNCTION

Solution
Ask a qualified person to replace circuit
break.
Wait until power resumes.
Ask a qualified person to make proper
connections.
Replace batteries with new ones.
Signal receiving distance is 26.25 ft. (8 m).
Wait for 3 minutes, and then turn on the
unit again.
Eliminate obstacles.
Eliminate obstacles.
Adjust temperature within proper range.
Adjust fan setting with the remote control.
Adjust SWING setting with the remote
control.
Close doors and windows.
Unit will run normally once the heat
sources come back to normal.
Clean the filter.
This is because indoor air is cooled rapidly.
After a while, indoor temperature and
humidity level will decrease and mist will
disappear.
The noise is the sound of refrigerant
flowing inside the unit, which is normal.
This is the sound of friction caused by
expansion and/or contraction of panel or
other parts due to temperature changes.
Dust accumulation in indoor unit is blown
out by the fan motor.
Eliminate the odour source.
Clean the filter.

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