Alert Suggested Action; Cage; Format Of Possible Cage Exception Messages; Cage Example 1 - HP 3PAR StoreServ 7000 Troubleshooting Manual

Alert Suggested Action

View the full Alert output using the IMC (GUI) or the showalert -d CLI command.

Cage

Displays drive cage conditions that are not optimal and reports exceptions if any of the following
do not have normal states:
Ports
Drive magazine states (DC1, DC2, & DC4)
Small Form-factor Pluggable (SFP) voltages (DC2 and DC4)
SFP signal levels (RX power low and TX failure)
Power supplies
Cage firmware (is not current)
Reports if a servicecage operation has been started and has not ended.

Format of Possible Cage Exception Messages

Cage cage:<cageid> "Missing A loop" (or "Missing B loop")
Cage cage:<cageid> "Interface Card <STATE>, SFP <SFPSTATE>" (is unqualified, is
disabled, Receiver Power Low: Check FC Cable, Transmit Power Low: Check FC Cable, has
RX loss, has TX fault)"
Cage cage:<cageid>,mag:<magpos> "Magazine is <MAGSTATE>"
Cage cage:<cageid> "Power supply <X> fan is <FANSTATE>"
Cage cage:<cageid> "Power supply <X> is <PSSTATE>" (Degraded, Failed, Not_Present)
Cage cage:<cageid> "Power supply <X> AC state is <PSSTATE>"
Cage cage:<cageid> "Cage is in 'servicing' mode (Hot-Plug LED may be illuminated)"
Cage cage:<cageid> "Firmware is not current"

Cage Example 1

Component -------------Description-------------- Qty
Cage Cages missing A loop
Cage SFPs with low receiver power
Component -Identifier- --------Description------------------------
Cage cage:4
Cage cage:4

Cage Suggested Action 1

Check the connection/path to the SFP in the cage and the level of signal the SFP is receiving. An
RX Power reading below 100 µW signals the RX Power Low condition; typical readings are between
300 and 400 µW. Helpful CLI commands are showcage -d and showcage -sfp ddm.
At least two connections are expected for drive cages and this exception is flagged if that is not
the case.
cli% showcage -d cage4
Id Name
LoopA
Pos.A LoopB Pos.B Drives Temp
4 cage4 ---
-----------Cage detail info for cage4 ---------
Fibre Channel Info PortA0 PortB0 PortA1 PortB1
Missing A loop
Interface Card 0, SFP 0: Receiver Power Low: Check FC Cable
RevA RevB Model Side
0 3:2:1 0 8 28-36 2.37 2.37 DC4
1
1
n/a
Troubleshooting Storage System Components 25