Labels Feed Continuously; Poor Print Quality; Technical Support - SATO CX208 User Manual

Labels feed continuously

1. Check that the print media is loaded correctly.
2. Confirm that the sensor type (Eye-Mark or gap) in your software
setup matches your print media.

Poor print quality

1. Confirm that the print media is properly loaded, and there is no side-
to-side motion of the paper as it feeds through the printer.
2. Check your software's print darkness and print speed settings. These
settings may need adjustment for optimum results.
3. Try different print media. Old or inferior quality media will degrade
print quality.
4. If you are printing in the direct thermal mode, make sure you are us-
ing direct thermal labels.

Technical Support

Please contact your local dealer for technical support. Your dealer is
knowledgeble about SATO printers, printing software, and your unique
system. If you still need technical assistance on your CX208 after contacting
your dealer, 90 days of free telephone support is provided to all users who
have returned the filled in registration card. The 90 day period starts with
the receipt of your first telephone support call. If you are having difficulty
with application software vendor for support. BAR CODE SATO
ELECTRONICS (S) PTE LTD cannot provide support for third party
software problems.
The Service Hotline can be reached at (65) 273 6455, Monday through
Friday, or FAX them at (65) 273 6011. If you must return any products
to the factory, first obtain a returned material authorisation number (RAM)
from our Technical Support Department. When calling, please have your
printer model number and serial number handy.
Support for the CX208 is provided via E-mail at technical@satosingapore.com.
CX208 User Guide