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One Stop Systems ExpressBox 3T-V3 User Manual

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ExpressBox 3T-V3
Model:EB3T-V3
User Manual
www.onestopsystems.com

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Summary of Contents for One Stop Systems ExpressBox 3T-V3

  • Page 1 ExpressBox 3T-V3 Model:EB3T-V3 User Manual www.onestopsystems.com...

  • Page 2: Table Of Contents

    1.8.3 LED3 1.9 SLOT LEDS 1.9.1 LED5 for SLOT1 1.9.2 LED6 for SLOT2 1.9.3 LED7 for SLOT3 1.9.4 LED8 for SLOT4 1.10 Pre-Installation Information 1.11 Tools Required for Installation Hardware Installation 2.1 Installation-Procedures Overview 2.2 Open Enclosure ExpressBox 3T-V3 | 2...

  • Page 3: Core Of Eb3T Thunderbolt

    5.7.1 Using HDx power cable for Mac 5.7.2 Using HDx power cable for PC 5.8 Power Supply (300 WATT) 5.8.1 Power Supply Specifications 5.9 Auxiliary Power Cables 5.10 Attaching Displays 5.11 How to Remove Thunderbolt3 card ExpressBox 3T-V3 | 3...
  • Page 4 7.3 Step 3: Install GPU Software 7.4 Quadro GPU Driver Installation Guide 7.5 How to verify Thunderbolt device and eGPU card Troubleshooting How to Get More Help 9.1 Contacting Technical Support 9.2 Returning Merchandise 9.3 Online Support Resources Appendix A Compliance ExpressBox 3T-V3 | 4...

  • Page 5: Preface

    Disclaimer: We have attempted to identify most situations that may pose a danger, warning, or caution condition in this manual. However, the company does not claim to have covered all situations that might require the use of a Caution, Warning, or Danger indicator. ExpressBox 3T-V3 | 5...

  • Page 6: Safety Instructions

    Also, before connecting a cable, make sure both connectors are correctly oriented and aligned. CAUTION Do not attempt to service the system yourself except as explained in this manual. Follow installation instructions closely. ExpressBox 3T-V3 | 6...
  • Page 7 Handle all sensitive components at an ESD workstation. If possible, use anti-static floor pads and workbench pads.  Handle components and boards with care. Do not touch the components or contacts on a board. Hold a board by its edges or by its metal mounting bracket. ExpressBox 3T-V3 | 7...

  • Page 8: Introduction

    ExpressBox 3T-V3 provides an 'outside-the-box' solution for using PCIe® cards with Thunderbolt-equipped computers. High-performance work flows are possible by connecting a Thunderbolt equipped computer to an ExpressBox 3T-V3 containing PCIe cards such as video capture, media transcoding, audio processing, and fast data storage. In addition, because Thunderbolt is also based on DisplayPort technology, you can daisy chain a high-resolution display with your ExpressBox 3T-V3.

  • Page 9: Core Of Eb3T Thunderbolt 3

    PCIe SLOT1 PCIe SLOT2 PCIe SLOT3 PCIe SLOT4 1.1 Core of EB3T Thunderbolt 3 Figure 1.4 *The PCIe slot connector is x16, but the Thunderbolt3 card is x4. Therefore, upstream port will operate at x4 speed. ExpressBox 3T-V3 | 9...

  • Page 10: Parts List

    SLOT#3 is designated closed-type; as there is a heatsink at the end of the slot NO.3, a x16 card cannot be installed in the slot. 1.2 Parts List Number Item ExpressBox 3T-V3 - Three Slot PCIe Expansion Chassis Fan Blower Carry Bag U.S. Standard 115V Power Cord...

  • Page 11: Specifications

    MacOS 10.10 or higher (not supported 10.8 below) and Windows 10 Warranty 30 day money back guarantee. 1 year return to factory 1.4 Main Components The EB3T unit is composed of the following major components Thunderbolt3 card Backplane Power Supply Replaceable Fan ExpressBox 3T-V3 | 11...

  • Page 12: Parts Of Eb3T

    One Stop Systems 1.5 Parts of EB3T ExpressBox 3T-V3 | 12...

  • Page 13: Thunderbolt 3 Card

    LED5: 0V9_SVR  When LED1 and LED2 are illuminated, it indicates Thunderbolt 3 enclosure is at standby mode.  When LED1 through LED5 are illuminated, it indicates Thunderbolt 3 enclosure turns on or the unit is operational. ExpressBox 3T-V3 | 13...

  • Page 14: J1 Connector

    The 3-pin cable from PSU connects to J1 and provides +5VSB power to Thunderbolt 3 card. The EB3T unit will not turn ON when the 3-wire power cable is disconnected from the J1 connector. J1 connector spec name: JST-3-pin 2.5 mm pitch XH connector 1.7 Backplane ExpressBox 3T-V3 | 14...

  • Page 15: Pcie Card Slots

    GEN2: SLOT#1 through SLOT#4 are configured as PCIe 2.0 Note: Normally, PCIe 2.0 card can work properly in PCIe Gen3 slot. In case some PCIe 2.0 card happens not to work in PCIe Gen3 slot, switching SW2 switch to GEN2 can resolve the situation. ExpressBox 3T-V3 | 15...

  • Page 16: Jp5

    J10 connector: is used for other products; it connects to the environmental controller board for detecting NP951AG3 backplane’s onboard fan condition to know if the fan is spinning in normal situation, or stop spinning by controller board’s alert. ExpressBox 3T-V3 | 16...

  • Page 17: J11 Connector

    J11 provides electric power to NP951AG3 backplane’s onboard fan. 1.8 Backplane LEDs 1.8.1 LED1 When LED1 illuminates solid green light, it indicates the 3.3V aux power is presented to NP951AG3 backplane. If LED1 not lit, then 3.3V aux power is not presented to backplane. ExpressBox 3T-V3 | 17...

  • Page 18: Led2

    After powering on the unit, when LED7 illuminates solid blue light, it indicates the PCIe card in SLOT#3 is in Gen3 mode.  If fast blinking blue light (2 flashes/second), the PCIe card in SLOT#3 Gen2 mode.  If slow blinking blue light (1 flashes/second), the PCIe card in SLOT#3 Gen1 mode. ExpressBox 3T-V3 | 18...

  • Page 19: Led8 For Slot4

    Gather all of the necessary tools required for installation  Read this manual 1.11 Tools Required for Installation To complete the installation of the One Stop Systems product you will need a Phillips-head screwdriver and ESD wrist strap to prevent electrostatic discharge. ExpressBox 3T-V3 | 19...

  • Page 20: Hardware Installation

    3rd party PCIe cards. Always refer to or read “3rd party manufacturer installation guide” for further instructions. 2.2 Open Enclosure Loosen the thumbscrew that retains the top cover of the chassis and slide the lid towards you as shown below: 2.3 Remove Card slot Cover ExpressBox 3T-V3 | 20...

  • Page 21: Install Pcie Cards

    2.4 Install PCIe Cards Some card manufacturers recommend that you install their software driver prior to installing the card. If this is the case, be sure to install the card driver before connecting ExpressBox 3T-V3 to the computer.  Slot 4 accepts x1, x4, x8 and x16 PCIe cards or the provided Fan Blower ...

  • Page 22: Add-In System Blower (Optional)

    One Stop Systems 2.4.1 Add-in System Blower (Optional) If the PCIe cards run hot or are over 20 watts of power, we recommend installing the additional system blower in the Slot4 of ExpressBox 3T-V3. Use caution if loading three cards at once.

  • Page 23: Attach Power Cord

    Use appropriate and compatible Thunderbolt cable. A Thunderbolt logo is visible on top of the connector; this indicates that you are using a certified Thunderbolt cable. Attach Thunderbolt cable into either top or bottom port on the ExpressBox 3T-V3. Plug in the other end of the Thunderbolt cable to the Thunderbolt port on the computer.

  • Page 24: Start Host Computer

    One Stop Systems 2.7 Start Host Computer ExpressBox 3T-V3 will automatically turn ON when the computer is turned ON. A BLUE light will illuminate located on the front of the unit when the expansion chassis is ON. ExpressBox 3T-V3 will automatically turn OFF when the computer is turned OFF or goes into SLEEP mode. If either end of the Thunderbolt cable is removed while the system is ON, the expansion chassis will automatically power down.

  • Page 25: Verify Installation

    5 solid green LEDS are illuminated Backplane LEDs 2 solid green LEDs Slot LED 5 1 Solid Blue LED. If not all three SLOTS are populated with cards, only LED5 for SLOT1 will be illuminated. Front LED Solid Blue LED. ExpressBox 3T-V3 | 25...

  • Page 26: Thunderbolt™ 3 Interface Card & Leds

    LED1 and LED2 are illuminated; it indicates the expansion unit is on standby-mode, waiting to be powered up. See picture below. 3.3 Backplane & LEDs Two Solid Green LEDs (illuminated) are visible on the backplane and 1 Solid Blue LED (slot#1 LED5). ExpressBox 3T-V3 | 26...

  • Page 27: Led1

    After powering on the unit, when LED5 illuminates solid blue light, it indicates the Thunderbolt 3 card is present in SLOT#1. IMPORTANT If the above three LEDs are not coming ON, you may be having a faulty power supply unit or defective backplane. ExpressBox 3T-V3 | 27...

  • Page 28: Software Installation

    4.1 How to check EB3T device on Mac OS 10.10 (or newer) After setting up the EB3T hardware, the next step is to verify the installation of on Mac.  “System Report”. Click Thunderbolt, select and click “Thunderbolt Bus 0, expand or collapse the arrow. ExpressBox 3T-V3 | 28...
  • Page 29 You should see “Tbolt3 Series”, select it and you should see the following info Vendor Name as Magma Device Name as Tbolt3 Series Vendor ID: 0x58 Device ID: 0x211c If you select USB, you should see Thunderbolt3-v3. This is the One Stop Systems expansion unit, see screenshot below. ExpressBox 3T-V3 | 29...

  • Page 30: How To Check Pcie Cards On Mac Os (10.10 Or Newer)

    Click on the specific PCIe card in question to see if it is Thunderbolt Compatible. If it shows “Yes” then it is compatible, if it shows “No”, the PCIe card will not be visible in Roben-3. Two PCIe cards, one with driver installed and one is missing driver. ExpressBox 3T-V3 | 30...

  • Page 31: Pcie Card And Slot# Assignment

    PCIe card. 4.4 PCIe Card and Slot# assignment Thunderbolt@196,0,0 is assigned to PCIe card present in SLOT#2 Thunderbolt@195,0,0 is assigned to PCIe card present in SLOT#3 Thunderbolt@198,0,0 is assigned to PCIe card present in SLOT#4 ExpressBox 3T-V3 | 31...

  • Page 32: How To Check Eb3T Device On Windows 10

    Within the tree, select and expand “PCI Express Downstream Switch Port”>>Select and expand “PCI Express Upstream Switch Port”>>Select and expand “PCI Express Downstream Switch Port”>>select and expand “ PCI Express Upstream Switch Port>>You should see 3 instances of “PCI Express Downstream Switch Port”, these are the three slots. ExpressBox 3T-V3 | 32...

  • Page 33: How To Check Pcie Card On Windows10

    When you see this symbol “>” next to PCI Express Downstream Switch Port”, it means expandable or collapsible. Select and expand all three PCI Express Downstream Switch Ports, and all three PCIe card devices installed in the EB3T will show up, see screenshot below ExpressBox 3T-V3 | 33...

  • Page 34: Important Technical Information

    Operating Speed Max. Max. Current Power Life at Noise Voltage Voltage Airflow Static Consumption 40°C Curve Level Range Pressure 12VDC 7~13.2 3600 45.2 CFM 4.4 mm- 200mA 2.40 W 65000 38.0 dB(A) Table 5.1 Dimension: 80x80x20mm ExpressBox 3T-V3 | 34...

  • Page 35: Fan Speed And Noise Adjustment

    Move the Jumper to the desired PIN by using a long-nosed pliers. PIN#F is the Maximum Fan speed, this would provide more air circulation and cooling PIN#4 is the minimum speed. PIN#2 is the medium speed, default setting. ExpressBox 3T-V3 | 35...
  • Page 36 Move the jumper to pin# F, see photo below. 5.3.4 Setting the Fan to slowest speed mode Move the jumper to PIN#4, see photo below. 5.3.5 Setting the Fan to medium speed mode (default setting) Move the jumper to PIN#2. ExpressBox 3T-V3 | 36...

  • Page 37: How To Replace The Fan

    5.4 How to replace the fan Pull the front fan out from the unit. Remove the two screws to dismount fan from the housing. Remove the two screws from circuit board and separate it from the housing. ExpressBox 3T-V3 | 37...

  • Page 38: How To Install The Fan

    5.6 Installation of x16 PCIe card Use SLOT2 and SLOT4 when installing a x16 card. The 2 and 4 PCIe slots have an open-ended slot on the far end of the connector. See pictures below. Installing x16 card in SLOT#2 ExpressBox 3T-V3 | 38...

  • Page 39: Pro Tools Hdx Cards Installation

    There are two types of HDx auxiliary power cables provided by AVID. One is for Mac installation and the other is for PC installation, see photos below. You can use either the PC or Mac HDx Aux power. Note: We do not provide this cable. The HDx power cable is supplied by Avid. 5.7.1 Using HDx power cable for Mac ExpressBox 3T-V3 | 39...

  • Page 40: Using Hdx Power Cable For Pc

    Pull out the Aux power cable from (inside) the EB3T and connect the HDx power cable . Install the HDx card. Use the slot1 for the 1st HDx card. Align the HDX card above the card guide slot and push it down slowly until firmly seated into the slot. ExpressBox 3T-V3 | 40...
  • Page 41 Install the next HDX card, use the 2nd slot. Secure both HDx cards. Attached the HDx power cable to HDX cards. Connect the HDx TDM cable to the cards. For Pro Tools software installation, and configuration you need to contact Avid / Digidesign for assistance. ExpressBox 3T-V3 | 41...

  • Page 42: Power Supply (300 Watt)

    +12.6 Volts -12V ±10% -10.8 -12.0 -13.2 Volts +5VSb ±5% +4.75 +5.0 +5.25 Volts 1. When no load, +3.3V output voltage +/-5% regulation limits do not apply. 2. When dynamic load, +12V regulation can to +/-10% ExpressBox 3T-V3 | 42...
  • Page 43 No load operation No damage or hazardous condition should occur with all the DC output connectors disconnected from the load. The power supply may latch into the shutdown state. ExpressBox 3T-V3 | 43...
  • Page 44 Suppression of Harmonics in Appliances and General Use Equipment Class D for harmonic line current content at full-rated power.  EN55022：2010/AC：2011 Class B Radio interference (CISPR 22).  ANSI C63.4-2009/FCC Part 15, Subpart B /ICE-003 lssue 5 class B 115VAC operation. MTBF MTBF (mean time between failures) calculation ExpressBox 3T-V3 | 44...
  • Page 45 The demonstrated MTBF shall be 100,000 hours of continuous operation at 25°C, 75% of full load and 120V AC input. The MTBF of the power supply shall be calculated in accordance with MIL-HDBK-217F. The DC FAN is not included. MECHANICAL REQUIREMENTS Physical dimension (B type:L150*W81.5*H40.5) Connectors Connectors (INTEL approved equivalent) ExpressBox 3T-V3 | 45...
  • Page 46 Signal Signal 18AWGwire Black Yellow +12V Black Yellow +12V P3, P4 (Molex 8981-04P or equivalent) 18 AWG Wire Signal Yellow +12VDC Black Black Red (optional) +5VDC P5 (AMP 171822-4 or equivalent) 18 AWG Wire Signal +5VDC ExpressBox 3T-V3 | 46...

  • Page 47: Auxiliary Power Cables

    You can find the the three auxiliary power cables inside the EB3T-V3 unit. If you need an extra 4pin Molex connector you can use a Y-Splitter molex connector. You can buy the Y-Splitter from any online eletrectronic stores. Search for” 4-Pin Molex Y Splitter” online. ExpressBox 3T-V3 | 47...

  • Page 48: Attaching Displays

    You can use an appropriate Display Port connector to add a Display Port, HDMI, DVI, or VGA Display. The Display Port connector can plug into the other Thunderbolt port on ExpressBox 3T-V3. Make sure your display is plugged in and the appropriate adapter is connected.

  • Page 49: How To Remove Power Supply

    Disconnect the 3-wire power cable from the Thunderbolt3 card J1 connector Unplug the 24-pin ATX power cable from the backplane. Remove the screws on both side panels, there are two side panels. Remove the four rubber feet by removing the four screws. ExpressBox 3T-V3 | 49...
  • Page 50 Remove the following screws: two screws under the unit and one on the back of the unit. Pull the power supply out from the unit. To install the power supply, follow the power supply removal steps in reverse order. ExpressBox 3T-V3 | 50...

  • Page 51: Installation On Laptop Pc

    Pop up message: “Approve Thunderbolt Devices Attached”, select from the drop down list “always connect” and click OK.  Thunderbolt ICON will show up on the system tray. Click it to open and see the " Attached Thunderbolt Devices" . ExpressBox 3T-V3 | 51...
  • Page 52 One Stop Systems ExpressBox 3T-V3 | 52...
  • Page 53 One Stop Systems ExpressBox 3T-V3 | 53...

  • Page 54: How To Check Eb3T-V3 Device And Pcie Card

    Select and expand another PCI Express Downstream Switch Port. This is the EB3T PCIe slot.  Below the PCI Express Downstream Switch Port you should see an instance of PCI device being detected. This is the card installed in the EB3T PCIe slot. ExpressBox 3T-V3 | 54...
  • Page 55 One Stop Systems ExpressBox 3T-V3 | 55...

  • Page 56: Installation On Laptop Running Linux

    1575 DSL6340 Thunderbolt 3 NHI [Alpine Ridge 2C 2015] 1576 DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015] 1577 DSL6540 Thunderbolt 3 NHI [Alpine Ridge 4C 2015] 1578 DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015] ExpressBox 3T-V3 | 56...
  • Page 57 You need to check for PCI Bridges, on the terminal window type “lspci -vvv | grep "156d" command. You can use “lspci –vvv | grep “156” command. It will display all PCI bridges and Intel devices. ExpressBox 3T-V3 | 57...

  • Page 58: How To Check Pcie Card Device

    For example looking at the lspci –vtt output (see picture above) we will look up the ATTO Technology. Open the terminal window and type “ lspci –s 0b:00.0 -vb”, see output below. ExpressBox 3T-V3 | 58...

  • Page 59: Gpu Installation

    If the Thunderbolt Software is not installed, read the following steps. Download the Intel Thunderbolt Software from laptop’s manufacturer website. For example, if you have an Intel NUC, go to Intel website driver support and search for their Thunderbolt Software. ExpressBox 3T-V3 | 59...

  • Page 60: Install Thunderbolt Software And Reboot

    Picture 10).  Shutdown the host computer. Disconnect the Thunderbolt cable from computer and EB3T-V3 unit and unplug the AC power cable from EB3T-V3 unit.  Proceed with the installation of GPU PICTURE 1 PICTURE 2 ExpressBox 3T-V3 | 60...
  • Page 61 One Stop Systems PICTURE 3 PICTURE 4 PICTURE 5 ExpressBox 3T-V3 | 61...
  • Page 62 One Stop Systems PICTURE 6 PICTURE 7 PICTURE 8 PICTURE 9 ExpressBox 3T-V3 | 62...

  • Page 63: Step 2: Install Gpu

    Host system has a non NVIDIA Graphics (integrated graphics or AMD Discrete graphics): When Quadro eGPU is connected to an intel/amd integrated graphics or AMD discrete GPU system, Download and install Quadro driver 385.12 or newer. Driver available for download here - http://www.nvidia.com/Download/index.aspx?lang=en-us ExpressBox 3T-V3 | 63...

  • Page 64: How To Verify Thunderbolt Device And Egpu Card

    Select and expand another PCI Express Downstream Switch Port. This is the Magma PCIe slot. See PICTURE A7  Below the PCI Express Downstream Switch Port you should see an instance of PCI device being detected. This is the card installed in the Magma EB3T PCIe slot. See PICTURE A7 PICTURE A1 ExpressBox 3T-V3 | 64...
  • Page 65 One Stop Systems PICTURE A2 PICTURE A3 PICTURE A4 ExpressBox 3T-V3 | 65...
  • Page 66 One Stop Systems PICTURE A5 PICTURE A6 PICTURE A7 ExpressBox 3T-V3 | 66...
  • Page 67 One Stop Systems ExpressBox 3T-V3 | 67...

  • Page 68: Troubleshooting

    10. If you are still having the same problem, check the Thunderbolt 3 card, see if the 3-wire cable is seated firmly and it is not broken. 11. Reseat the Thunderbolt 3 card. 12. If you are still having problem, contact Technical Support, you may need to send your unit for service or repair. ExpressBox 3T-V3 | 68...
  • Page 69 LED illuminated on the front of the unit. Q. If ExpressBox 3T-V3 does not power up how do I determine whether I have a bad power supply, a bad interface card or defective cable? A: First, try another Thunderbolt 3 cable, if this fixes the problem; it means that you have a faulty cable. If the problem is still occurring, your next step is to try connecting to another computer that has Thunderbolt 3 port.
  • Page 70 Tunnel Compatible. If it shows “Yes” then Thunderbolt tunneling has been enabled. If it shows “No”, then the driver does not work through Thunderbolt and the PCIe card will not be visible in ExpressBox 3T-V3. Q. My PCIe card is not being detected when installed in fourth PCIE slot, what should I do? A.
  • Page 71 One Stop Systems Q: Will ExpressBox 3T-V3 show up in Apple System Profiler or Windows Device Manager without any PCIe cards installed? Yes. In Apple System Profiler  Thunderbolt  Status: Connected  ExpressBox 3T In Windows Control Panel  Device Manager  View by connection You should see these three PCI-to-PCI bridges.

  • Page 72: How To Get More Help

    As a product user and customer, listed below are our Online Support Resources One Stop Systems has a video tutorial in which you may find very useful. We encourage that you all subscribe to it. Here are the links: ...

  • Page 73: Appendix A Compliance

    Cetappareilnumériqué de la classe A estconformé à la norme NMB-003 du Canada The product(s) described in this manual complies with all applicable European Union (CE) directives. One Stop Systems will not retest or recertify systems or components that have been reconfigured by customers...
  • Page 74 Manual P/N 09-09989-02 Rev A...

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