6. Tap Microsoft Exchange ActiveSync (from the add new
email account screen).
Note: If prompted with an on-screen notification that the
connection that the "Setup could not finish", tap
Edit details to continue with a manual update of
7. When prompted to provide additional detailed
information within the Exchange server settings
screen, enter an updated Domain, and confirm your
user name and Password information.
Important! Remember to manually place the cursor in the
correct spot and enter a Domain name before the
"[Domain]\[user name]" entry. Most servers only
provide a username.
8. Update or re-enter your Exchange server information
within the appropriate field. This field can often be
populated with incorrect or out of date information
provided by your server.
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• Exchange Server: your exchange server remote email
address. Typically starts with mail.XXX.com. Obtain this
information from your company network administrator.
Important! Do not accept the default entry as this is a guess
based on returned information.
• If your network requires SSL encryption, tap the Use secure
connection (SSL) field to place a check mark in the box and
activate this additional level. Most often, this option should be
Important! If your Exchange server requires this feature,
leaving this field unchecked can prevent
9. Consult your IT Administrator if it is necessary to
enable the Use client certification option.
10. With the new server information entered, tap Next.
11. Read the on-screen Activation disclaimer and, when
prompted, tap OK. The device then verifies your
incoming server settings.