Yealink CP960 User Guide
Rebooting Your Phone
The improper operation may cause malfunction. If the malfunction occurs, your system administrator may ask you to
reboot your phone.
Procedure
1. Navigate to Settings->Advanced Settings (default password: admin)->Reboot->Reboot.
The phone screen prompts you whether to reboot the phone.
2. Tap OK to reboot the phone.
Resetting to Factory Settings
Generally, some common issues may occur while using the IP phone. Your system administrator may ask you to reset
your phone to factory configurations after you have tried all troubleshooting suggestions but still do not solve the
problem. This operation will delete all your personal configuration settings, and reset all settings to the factory
defaults. Check with your system administrator if the personalized settings are kept before resetting your phone to fact-
ory settings.
Procedure
1. Navigate to Settings->Advanced Settings (default password: admin)->Reset Config.
2. Tap Reset to Factory Settings.
The phone screen prompts you whether to reset the setting.
3. Tap OK.
The phone begins resetting.
Tip
You can also long tap the left Mute key when the phone is idle.
After reset, the screen "Initializing...".
The phone will be reset successfully after startup.
Note
Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully.
Updating the Phone Configuration
Your system administrator may ask you to update your phone configurations.
Procedure
1. Navigate to Settings->Advanced Settings (default password: admin)->Auto Provision.
2. Enter the provision information in the corresponding field.
3. Tap
.
The phone screen prompts you whether to provision now.
4. Tap OK.
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