VeriFone Evolution Series Quick Reference Manual

Quick Reference Guide
Service Fee Application
VeriFone Evolution Series
®
CREDIT SALE
Note: For EMV transactions, the chip card must be
removed and re-inserted between the Service Fee
transaction and Payment Due (Base) transaction.
• Select
SALE
• If applicable, use
PREV
available merchant account options. When desired
account is displayed, select
• Input amount and press
• If prompted, select
YES
cancel transaction
• If is selected, press
NO
• Swipe, insert, or tap card, or manually input account
number and press
ENTER
• If prompted, select
CREDIT
• Select to indicate fee acceptance or
YES
transaction
• If is selected, terminal returns to idle menu
NO
• If prompted, input last 4 digits of account # and press
ENTER
• If prompted "Enter PIN or press Enter", cardholder
enters PIN or presses
ENTER
(The service fee transaction processes)
• If prompted, cardholder removes card
• If prompted, press
ENTER
Clerk prompt
(A Merchant copy of the service fee transaction receipt
prints)
• Select to print Customer copy of the service fee
YES
transaction receipt
• Select to continue or
YES
• If is selected, the service fee transaction is voided
NO
• If prompted, cardholder re-inserts card
• If prompted "Enter PIN or press Enter", cardholder
enters PIN or presses
ENTER
(The base transaction processes)
• If prompted, cardholder removes card
• If prompted, press
ENTER
Clerk prompt
© 2017 Elavon Inc. Elavon is a registered trademark in the United States and other countries. All rights reserved. Apple Pay and Touch ID are trademarks of Apple Inc. This document is prepared by
Elavon as a service for its customers. The information presented is general in nature and may not apply to your specific situation. RTL-QRG-1729-US-0617
and to scroll through
NEXT
SLCT
ENTER
to confirm amount or to
NO
to end transaction
CANCEL
to cancel
NO
to bypass
to clear Return Terminal to
to cancel transaction
NO
to bypass
to clear Return Terminal to
(A Merchant copy of the base transaction receipt prints)
• Select to print Customer copy of the base transac-
YES
tion receipt
• If prompted "Amt Exceeds Bal – Amt Authorized $xx.
xx, Balance Due $xx.xx, Continue?" select
collect remaining amount due with another form of pay-
ment or to reverse the authorizations and cancel
NO
the transaction
CREDIT REFUND
If desired selection is not displayed, press
option appears
• Select
REFUND
• If applicable, use and
PREV
available merchant account options. When desired
account is displayed, select
• If prompted, input password and press
• Input amount and press
ENTER
• If prompted, select to confirm amount or
YES
cancel transaction
• If is selected, press
NO CANCEL
• Swipe, insert, or tap card, or manually input account
number, press
ENTER
• If prompted, select
CREDIT
• If prompted, input last 4 digits of account # and press
ENTER
• If prompted, input expiration date and press
• If prompted "Enter PIN or press Enter", cardholder
enters PIN or presses
ENTER
(The refund transaction processes)
• If prompted, cardholder removes card
• If prompted, press
ENTER
Clerk prompt
(A Merchant copy of the refund receipt prints)
• Select to print Customer copy of the refund receipt
YES
MAIL/TELEPHONE ORDER
If desired selection is not displayed, press
option appears
• Select
PHONE ORDER
and
YES
until
MORE
to scroll through
NEXT
SLCT
ENTER
to
NO
to end transaction
ENTER
to bypass
to clear Return Terminal to
until
MORE