Troubleshooting - BIG ASS FANS Haiku FR127A-A2 Installation Manual

TROUBLESHOOTING

Your fan may occasionally jerk forward and backward upon startup. This is normal and does not affect fan operation.
Try these troubleshooting steps before contacting Customer Service. For additional operation, maintenance, and troubleshooting
information, visit haikuhome.com
Issue
The fan will not start.
The fan wobbles.
The fan appears slightly tilted.
(Low profile and standard mounts only.)
The fan is noisy during operation.
I need to reboot the fan.
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• Make sure the fan is receiving power.
• Check your circuit breaker or fuse panel and wall switch for functionality.
• Make sure the fan is properly wired and grounded.
• Make sure the plastic film in the remote's battery tray has been removed.
Remove the airfoils and make sure the colored dot sticker on each airfoil matches the
corresponding sticker on the motor hub. If the stickers do not match, move the airfoils
to the matching attachment points.
Raise the lower motor cover trim and locate the pivot bolt. Loosen the bolt with a 5 mm
hex key to allow the fan to hang straight, and then re-tighten.
Bring the fan to a complete stop.
• Gently turn the airfoils by hand, making sure there are no fan parts rubbing on the
motor hub when the fan rotates.
• Check all mounting and fan hardware. If loose, tighten.
Press and hold the On/Off button until the LED indicators start blinking.
Within three seconds of the LEDs flashing, press the On/Off button again. When the
LEDs stop blinking, the reboot is complete.
Solution
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