Fixing Problems; Fax Problems - Samsung SCX-1150F User Manual

Fixing Problems

Fax Problems

Symptom
The product is not
working, there is no
display and the
buttons are not
working.
No dial tone.
The numbers stored in
the memory do not
dial correctly.
The document does
not feed into the
product.
You cannot receive
faxes automatically.
Your product cannot
receive faxes
manually.
Your product will not
send anything.
You cannot poll
another machine.
7.10 Troubleshooting
Cause and Solution
• Unplug the power cord and plug it in again.
• Check that your socket is active.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall by plugging in
another phone.
• Make sure that the numbers are stored in the memory
correctly.
• Print a Phonebook list. See page 5.39.
• Make sure that the document is not wrinkled and you are
putting it in correctly. Check the document is the right
size, not too thick or thin.
• Make sure that the cover is firmly closed.
• The FAX mode should be selected.
• Is there paper in the product?
• Check if the display shows 'MEMORY FULL.'
Did you hang up the handset of the external telephone
before you pressed any of the Start FAX buttons?
• Make sure that the document is loaded face up in the ADF
and face down in the document glass.
• "TX" should show up on the display.
• Check the other fax machine you are sending to, to see if
it can receive your fax.
The fax machine you are polling may be using a poll code.