Samsung SCX-1100 User Manual
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Samsung SCX-1100 User Manual

Samsung SCX-1100 User Manual

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  • Page 2 Important Precautions and Safety Information When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: Read and understand all instructions. Use common sense whenever operating electrical appliances. Follow all warnings and instructions marked on the product and in the literature accompanying the product.
  • Page 3 To reduce the risk of electric shock, do not disassemble the product. Take it to a qualified service technician when repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause electric shock when the unit is subsequently used. Unplug the product from the PC and AC wall outlet, and refer servicing to qualified service personnel under the following conditions: •...

  • Page 4: Table Of Contents

    Setting Ink Save Modes ..........1.18 Setting Paper Save Modes ......... 1.18 Setting Power Save Mode .......... 1.19 Installing Software ....2.1 About Samsung Software ..........2.2 System Requirements ..........2.3 Installing Samsung Software ........2.4 Configuring Fax Gate and Internet Gate ......2.8 Uninstalling Samsung Software ........
  • Page 5 Copying ........3.1 Setting Paper Size and Type ........3.2 Paper Size ..............3.2 Paper Type ..............3.3 Loading the Original Documents ........3.4 Copying a Document ..........3.6 Setting Copy Options ..........3.7 Quality ..............3.7 Contrast ..............3.8 Copy page ..............
  • Page 6 Maintenance ......6.1 Maintaining Print Cartridges ......... 6.2 Viewing Ink Level ............6.3 Cleaning Print Cartridges ..........6.3 Printing a Cleaning Page from the Product ..... 6.4 Printing a Cleaning Page from Your Computer ....6.5 Cleaning Print Cartridge Nozzles ........6.6 Cleaning Cartridge Holder Contacts .......
  • Page 7 Contents...

  • Page 8: Setting Up Your Product

    ETTING RODUCT Thank you for purchasing the Samsung SCX-1100 InkJet all in one. This multifunctional product provides printing, copying and scanning functions! This chapter provides step-by-step instructions on setting up the product, and installing the software. The chapter includes: • Contents •...

  • Page 9: Contents

    Contents Below is what is included with your product. Colour and Black ink SCX-1100 cartridges Power cord* USB cable Quick Install Guide, SmarThru User’s Guide User’s Guide, Warranty Card *1. The shape of the power cord plug may differ depending on your country.

  • Page 10: Control Locations And Functions

    Control Locations and Functions Take a moment to familiarize yourself with the main components of your product. Front View Operation Panel (see page 1.5) Cartridge Door Grab the handle of the door and open it wide. Output Tray Top Cover To open, lift the cover.

  • Page 11: Rear View

    Rear View Connector Door To access connectors, open it wide. USB Connector AC Power Socket Parallel Connector Top View Paper Guide Paper Support Paper Bin Setting Up Your Product...

  • Page 12: Operation Panel Button Functions

    Operation Panel Button Functions Turns your machine on and off. Launches Samsung Scan Wizard in the desktop window from which you can select the scan destination. Adjusts the copy quality. Adjusts the copy contrast to make copies lighter or darker than the original.

  • Page 13: Choosing A Location

    Cancels a scan or copy job, or returns a menu item to its default setting. Shows the current status and guides you through various menu setup. Allows you to save ink. Allows you to save paper by printing 2 pages on a single sheet of paper.

  • Page 14: Setting Up Your Product

    Setting Up Your Product Remove the shipping tapes from the front, back, and sides of the product. Open the connector door. Setting Up Your Product...
  • Page 15 Connect the printer cable. Use only USB cable (shipped with your product) or IEEE 1284 compliant parallel cable (purchase separately). connection Parallel connection OTES • If you are using a USB cable, you must be running Windows 98 or Me/2000/XP. •...
  • Page 16 Connect the power cord. Plug one end of the cord into the back of the product and the other end into a properly grounded AC outlet. As you plug it in, your product will turn on automatically. Wait for “POWERING UP” to disappear from the display indicating the machine is on.

  • Page 17: Loading Paper

    Loading Paper The display shows “ADD PAPER” and “PRESS ENTER” alternatively if no paper is loaded when printing is required. The paper bin will hold approximately 100 sheets of plain paper. In a stand-alone copy mode, you can use A4-, letter-, or legal-size paper.
  • Page 18 Squeeze the left paper guide and move it to the right to match the width of the paper. Paper guide Pull the output tray and output tray extender on the front of the product, all the way out. If you are using legal- size paper, do not pull the output tray out.

  • Page 19: Installing Print Cartridges

    Installing Print Cartridges Your product comes with a black and a colour cartridge. You can purchase an optional photo cartridge and install it instead of the black cartridge. See page 1.16 for the options you can purchase. Use this procedure when installing print cartridges for the first time. To install replacement print cartridges, refer to “Replacing Print Cartridges”...
  • Page 20 The cartridge holder moves to the install position. The colour cartridge will be inserted into the left side of the cartridge holder and can be identified by a yellow tab on the top of the holder. The black (or photo) cartridge will be inserted into the right side of the cartridge holder and can be identified by a green tab on the top of the holder.
  • Page 21 Unwrap and remove the black print cartridge from its plastic bag. Holding the cartridge at the top, carefully remove the sealing tape covering the print head. Place the black print cartridge into the right side of the holder. Push the black print cartridge back until it clicks into place. After installing the print cartridges, close the cartridge door.
  • Page 22 Press the Scroll button until you see “BOTH CHANGED?” in the display and then press Enter. The display shows “NEW COLOR”. Press Enter. The display shows “STANDARD COLOR”. If you have installed a standard capacity colour cartridge, press Enter. If not, press the Scroll buttons ( ) to display “HIGH YIELD COLOR”...
  • Page 23 • If you want to purchase a new print cartridge, either contact your point of purchase or any Lexmark authorized supplies dealer. Cartridge type Part number High yield Lexmark 12A1975 Black cartridge Samsung INK-M50 Standard Lexmark 12A1970 High yield Lexmark 15M0125 Colour cartridge Samsung INK-C60...

  • Page 24: Changing The Display Language

    Changing the Display Language To change the language that is displayed on the LCD display, take the following steps: Press Setup on the operation panel. The display shows the first menu; LANGUAGE. Press Enter . Press the Scroll buttons ( ) until you see the language you want in the display and then press Enter to save the selection.

  • Page 25: Setting Ink Save Modes

    Setting Ink Save Modes You can enable or disable Ink Save features with the touch of a button. The Ink Save feature allows the printer to use less ink on each page. Activating this mode changes print quality to draft mode so that the life of the ink cartridge extends, but may lower the print quality.

  • Page 26: Setting Power Save Mode

    Setting Power Save Mode Your product reduces power consumption when it is not in actual use. The Power Save mode setting determines the length of time the machine waits after a job is printed before it switches to a reduced power state. Press Setup on the operation panel.
  • Page 27 1.20 Setting Up Your Product...

  • Page 28: Installing Software

    NSTALLING OFTWARE This chapter provides information on installing the supplied Samsung software. You must install the Samsung software to use your product as a printer and scanner. The topics included in this chapter are: • About Samsung Software • System Requirements •...

  • Page 29: About Samsung Software

    • MFP Driver • SmarThru Software • OCR Software (AnyPage Lite) MFP Driver To use your SCX-1100 as a printer and scanner, you must install the MFP driver. SmarThru Software SmarThru is the accompanying software for your SCX-1100 multifunctional product. SmarThru contains a powerful image editor that allows you to edit images in many ways and also includes powerful Internet mail client software.

  • Page 30: System Requirements

    System Requirements Before you begin, ensure your system meets the minimum requirements. Supported Operating System Windows 95 OSR2/Windows 98/Windows 98 SE/Windows NT 4.0 Workstation or Server with Service Pack 3/Windows 2000 Professional or Advanced Server/Windows XP Home edition or Professional. Minimal Requirements •...

  • Page 31: Installing Samsung Software

    OTES • For Windows 95/98/Me/2000/XP users, cancel the “New Hardware Found” screen when the computer boots up. • Make sure that your product SCX-1100 is plugged in and connected to your computer’s parallel port or USB port before installing software from the CD. Windows 95 and Windows NT 4.0 do not support USB connection.
  • Page 32 The SmarThru installation supports three types of setup: • Typical: Program will be installed with the most common options and is recommended for most users. • Compact: Only the MFP driver will be installed. • Custom: You may choose the options you want to install. Recommended for advanced users.
  • Page 33 You can choose SmarThru networking option. This feature allows you to share the modems on your computer and the scan device SCX-1100 via a network or to access these shared devices located on other computers. Stand-alone configuration does not allow you to use any networking features such as Remote Fax or Remote Scan service.
  • Page 34 Click Next. When the installation is completed, shut down and restart your computer. If your computer does not shut down and restart automatically, you must shut it down manually and restart it before the changes will be saved. When you install the software, the Digital Signature Not OK in Found window appears in Windows 2000 and Windows XP.

  • Page 35: Configuring Fax Gate And Internet Gate

    Configuring Fax Gate and Internet Gate If you select SmarThru networking Server option (see page 2.6), when your computer restarts after the Samsung software has installed, you will be prompted to configure the fax and Internet gates allowing you to send and receive faxes and e-mails on the SmarThru system.
  • Page 36 Enter your name and e-mail address, then click Next. The e-mail address has been assigned to you by your Internet service provider. Enter the addresses of your incoming and outgoing mail servers. Choose the incoming mail server type, then click Next.
  • Page 37 Enter your account name and password to access your Internet mail server, then click Next. Your Internet service provider will be able to provide you with this information. Enter the account record name, then click Next. 2.10 Installing Software...
  • Page 38 Click Finish to quit the wizard and enable Internet e-mail service. If you wish, you can reconfigure the Internet gate later by using SmarThru Configuration. For details, refer to the SmarThru User’s Guide. 2.11 Installing Software...

  • Page 39: Uninstalling Samsung Software

    You can select the component in the MFP driver to uninstall individually. If you want to uninstall the scan driver, select TWAIN Driver Uninstaller. If you want to uninstall the printer driver, select SCX-1100 Series Uninstall. Restating your computer will be required. 2.12 Installing Software...
  • Page 40 Compact . Or select Custom then select MFP Driver . For Type to details, see page 2.5. Uninstalling Samsung SmarThru Start Windows if not already started. From the Start menu, select Programs. Select Samsung SmarThru, then select SmarThru 3 Uninstall. 2.13 Installing Software...
  • Page 41 • Leave intact: Uninstalls SmarThru software leaving data and option intact. This can be useful, if, for example, you decide to install Stand Alone configuration over SmarThru Networking. In this case, uninstall Samsung SmarThru having Leave intact option set and install SmarThru Stand Alone configuration.
  • Page 42 Follow the on-screen instructions to complete the un- installation. The SmarThru software and all components will be removed. When un-installing is done, click OK. The message box recommends restarting your computer. Click OK. Shut down and restart your computer to complete the un- installation process and save your changes.

  • Page 43: Using The Smarthru Cd-Rom

    OK. If you are asked to select the language, choose your desired language. Click Uninstall the Samsung software on your PC. Follow the on-screen instructions to complete un-installation. You must shut down and restart your computer before any changes you have made will take affect.

  • Page 44: Copying

    OPYING You can use your SCX-1100 like a standard copier. You don’t even have to turn your computer on. The buttons on the operation panel let you make all the basic settings: paper type and size, copy size, copy contrast and quality, number of copies, and colour or black and white.

  • Page 45: Setting Paper Size And Type

    Setting Paper Size and Type First make sure you have paper loaded, following the instructions in “Loading Paper” on page 1.10. Then you have to set the paper size and type using the operation panel buttons. These settings are applied to the stand-alone copy mode only. In PC printing mode, you have to select the paper type and size in the application program you use.

  • Page 46: Paper Type

    Paper Type You can use special media such as inkjet, transparency, and photo paper as well as plain paper. After loading any special type of media, set the paper type using this menu: Press Setup on the operation panel. The display shows the first menu: “LANGUAGE”.

  • Page 47: Loading The Original Documents

    Loading the Original Documents Open the top cover. Place the document face down on the document glass. Position it so the horizontal and vertical edges are carefully aligned with the scales along the sides of the document glass. top corner of document Close the top cover slowly.
  • Page 48 If you want to copy or scan a book: You can remove the top cover to place an original document such as a book. Lift the cover straight up to remove it. To insert the cover in place, hold it as shown and insert its hinges into the holes.

  • Page 49: Copying A Document

    Copying a Document The LCD on the operation panel displays the default copy quality and quantity: NORMAL 1 PAGE. You can change the default copy settings which will apply when copying documents using the corresponding buttons on the operation panel. See “Setting Copy Options”...

  • Page 50: Setting Copy Options

    Setting Copy Options The following buttons on the operation panel let you make all the basic settings: copy quality, contrast, number of copies and copy size. You can cancel the settings by pressing Cancel/Reset any time while you set the options. Quality To select the copy quality, use the Quality button on the operation panel.

  • Page 51: Contrast

    Contrast You can adjust the contrast for a document containing faint markings or dark images or photographs using the Contrast button. You can select “LIGHTEN”, “DARKEN”, “PHOTO” or “NORMAL”. LIGHTEN is good for documents containing dark images. NORMAL works well with a standard document. DARKEN works well with light print or faint pencil markings.

  • Page 52: Zoom Rate

    Zoom rate You can reduce or enlarge the size of a copied image from 25% to 400% using Zoom Rate button on the operation panel. To select the zoom rate from pre-defined copy sizes: Press Zoom rate until the setting you want appears on the display.

  • Page 53: Using Special Copy

    Using Special Copy You can use the following copy features using the buttons on the operation panel: • Fit to Page: Enlarges an image to fit a full page. • Clone: Reduces or enlarges the copy image to fit to a selected frame size and then prints several copies of the image on the same page.

  • Page 54: Clone

    Clone Place the document on the document glass. Close the top cover. See page 3.4. Customize the copy quality and contrast if necessary. See “Setting Copy Options” on page 3.7. Press Special Copy. Press the Scroll buttons ( ) until you see “CLONE” on the display, then press Enter.

  • Page 55: Poster

    Poster Place the document on the document glass. Close the top cover. See page 3.4. Customize the copy settings including copy quality, contrast, and number of copies if necessary. See “Setting Copy Options” on page 3.7. Press Special Copy. “FIT TO PAGE” appears in the display. Press the Scroll buttons ( ) until you see “POSTER”...

  • Page 56: Changing Default Settings

    Changing Default Settings The copy options including copy quality, contrast, number of copies and copy size can be set to the most frequently used modes. When a document is copied, the default settings will be activated unless otherwise changed by using the corresponding buttons on the operation panel.
  • Page 57 3.14 Copying...

  • Page 58: Printing

    RINTING Read this chapter to learn how to select and load print media and how to use the print settings. This topics included in this chapter are: • Paper Selection • Loading Specialty Paper • Printing a Document • Printer Settings •...

  • Page 59: Paper Selection

    Paper Selection One of the most important things you can do to assure the best possible printing performance of your product is to select the correct paper. Your product produces letter quality print on most plain bond paper, including cotton bond and photocopying paper; it does not require special ink jet paper.

  • Page 60: Guidelines For Special Media

    When you print on these papers, you have to set the selected paper type in your application. See page 4.10. Select the paper type Guidelines for Special Media Be sure to read any instructions that come with your special paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

  • Page 61: Loading Specialty Paper

    • Store unused media at temperatures between 59 and 86 (15 to 30 C). The relative humidity should be between 10% and 70%. • If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink. If you need to print dense graphics, try printing on heavier stock.

  • Page 62: Paper Guidelines

    Load up to: And make sure: 10 transparencies • The rough sides of the transparencies are facing you. • The paper guide rests against the edge of the transparencies. 100 sheets of • The print side is facing you. custom size paper •...

  • Page 63: Printing A Document

    The following steps describe the typical process to print from a Windows environment: Ensure that your Samsung SCX-1100 is properly connected to the computer, the product is powered on, and there is paper in the paper bin.
  • Page 64 If you want to use another printer instead of SCX-1100, you must disable the scan monitor on the taskbar at the bottom right corner of the desktop window. The scan monitor is enabled as long as SCX-1100 is connected to your computer and turned on.

  • Page 65: Printer Settings

    Printer Settings You can use the product with all your Windows 95/98/Me/2000/XP or Windows NT 4.0 applications. Be sure to set Samsung SCX-1100 Series as the default printer for all you Windows operations. Most Windows software applications allow you to make changes to the printer settings.

  • Page 66: Printer Properties Tabs (Windows 95/98/Me)

    • Select the File > Print > Properties or File > Print Setup command from within any Windows application. • Select Samsung SCX-1100 Series printer from the Printers folder, click the right mouse button, then select Printing Preferences from the drop-down list.

  • Page 67: Paper Tab

    Paper Tab Use the Paper tab to select what size of paper you have in your printer, the orientation, the number of copies to print, etc. Select the paper size you have loaded in your printer. If you have a special size of paper to Custom print on, select define its size in the custom...
  • Page 68 Job Finishing Tab The Job Finishing tab provides options for you to adjust how the document will appear on the printed page. Job Finishing options can include Poster, Handout, Booklet and Two-sided printing. Booklet The Booklet option allows you to print a document out as a booklet. If the Print reloading instructions after the first side prints is checked, a page will print directing you how to insert the paper so that the booklet prints correctly.
  • Page 69 Once your document prints, stack the bundles and bind the booklet. Take the first bundle from the paper output tray, fold it in half, and set it aside. Fold and stack the rest of your bundles, one on top of the other, until your booklet is complete.
  • Page 70 Handout Choose the Handout option to print multiple pages on a single sheet of paper. Two-Sided Printing Choose the Two-sided printing option from the Job Finishing tab to print the document on both sides of the paper. 4.13 Printing...

  • Page 71: Printer Properties Tabs (Windows Nt 4.0)

    Advanced Tab The Advanced tab allows you to change how the printer handles colour printing. You should rarely need to change these settings. Printer Properties Tabs (Windows NT 4.0) Page Setup Tab This tab allows you to set page properties including number of copies, collate, print quality, orientation, reverse order printing, paper size, and paper type.
  • Page 72 Color Tab Use the Color tab for optimising the graphic and colour print job. You can adjust halftone shading, brightness and contrast. You can also select the colour appearance and the document colour. Feature Tab You can select the Dry Time Delay option and the two-sided printing option.

  • Page 73: Printer Properties Tabs (Windows 2000/Xp)

    Printer Properties Tabs (Windows 2000/XP) Paper Quality Tab This tab allows you to select paper source, paper type, print quality, and colour. The Advanced button under this tab allows you to select advanced document settings including paper size, print resolution, and colour intent. Layout Tab Use the Layout tab to select print orientation, and page order.

  • Page 74: Printer Properties Buttons & Icons

    Using the Printer Control Program The SCX-1100 Series Control Program contains setup options that define the operation of your product. The Printer Control Program is not available in Windows 2000/XP.
  • Page 75 Status Tab The Status tab gives you general status information on the printer. You will see this window when the printer is printing (unless you’ve set the Control Program Options to Run Minimized , using the options on page 4.19). Once a print job has started, you can use this window to cancel the print job or monitor the job progress.
  • Page 76 Options Tab From the Options tab, you can control some of the behaviour of the Control Program. The options available will vary depending on your Windows operating system. Some of the options activate under a specific printing environment such as network printing. Click Help for further information.

  • Page 77: About Tab

    About Tab The About tab gives you the program version number. If you click on the globe image on the bottom of the window, you will be connected to the Samsung web site provided you are an internet user. 4.20...

  • Page 78: Scanning

    CANNING Scanning with the Samsung SCX-1100 lets you turn pictures and text into digital files on your computer. Then you can fax or e-mail the files, display them on your web site, or use them to create projects that you can print out using Samsung SmarThru software which came with your product.

  • Page 79: Scanning Basics

    Scanning Basics Your SCX-1100 offers three ways to start scanning. These include: • From the Samsung SmarThru software: Launch Samsung SmarThru and open the Scan Wizard to start scanning. Please refer to the SmarThru User’s Guide. • From the operation panel on your product: Use the Scan to button on the operation panel to initiate scanning.
  • Page 80 Place the original document you want to scan face down on the document glass. Position it so the horizontal and vertical edges are carefully aligned with the scales on the sides of the document glass. Then close the top cover. Press Scan to on the operation panel.
  • Page 81 The Samsung SmarThru launches automatically and the Scan Wizard window opens. The Scan Wizard lets you use the following services: • Scan Lets you scan the original documents and save them in the Image Manager of the Samsung SmarThru system. The Image Manager is an image database manager and image editor program.
  • Page 82 Click the desired service. The Samsung Scan Manager for the selected service opens. Adjust the scan settings. You can use the Help button to get on-line help.

  • Page 83: Scanning Process With Twain-Enabled Software

    If you want to scan documents using another software, you will have to use TWAIN-compliant software such as Adobe PhotoDeluxe or Adobe Photoshop. The first time you scan with your SCX-1100, you will need to select it as your TWAIN source on the application you will use.

  • Page 84: Maintenance

    AINTENANCE This chapter provides suggestions for high-quality and economical printing and information for maintaining the print cartridge and your product. This chapter includes: • Maintaining Print Cartridges • Viewing Ink Level • Cleaning Print Cartridges • Replacing Print Cartridges • Aligning Print Cartridges •...

  • Page 85: Maintaining Print Cartridges

    Maintaining Print Cartridges To get the maximum benefit from your print cartridges: • Do not remove a print cartridge from its packaging until you are ready to install it. • Do not refill the print cartridges. The warranty does not cover damage caused by using refilled cartridges.

  • Page 86: Viewing Ink Level

    Viewing Ink Level You can view the ink level on the LCD display using the operation panel buttons. Take the following steps: Press Setup on the operation panel. Press the Scroll buttons ( ) until you see “MAINTENANCE” on the display, then press Enter. Press the Scroll buttons ( ) until you see “VIEW INK LEVEL”...

  • Page 87: Printing A Cleaning Page From The Product

    Printing a Cleaning Page from the Product Press Setup on the operation panel. Press the Scroll buttons ( ) until you see “MAINTENANCE” on the display. Press Enter. “CLEAN CARTRIDGE” appears in the display. Press Enter to start the cleaning process. Your product prints a cartridge clean page.

  • Page 88: Printing A Cleaning Page From Your Computer

    Printing a Cleaning Page from Your Computer Click Start > Programs > Samsung SCX-1100 Series > Printer Control Program . The Samsung SCX-1100 Series window appears. Select the Cartridges tab. in case of Windows 98 Click Clean Print Nozzles. The product feeds a sheet of paper and prints a cleaning pattern.

  • Page 89: Cleaning Print Cartridge Nozzles

    Cleaning Print Cartridge Nozzles If print quality does not improve after repeatedly printing the cleaning page, the problem may be caused by dried ink on the print cartridges. Open the cartridge door by grabbing the door handle at the top edge. Remove the print cartridges.
  • Page 90 Use a clean cloth, dampened with water only, to gently clean the entire copper coloured area, including the nozzles and contacts. To dissolve any dried ink, place the cartridge on a heavy damp cloth as shown below and push the cartridge with light pressure to let the nozzles in contact with the cloth for about three seconds.

  • Page 91: Cleaning Cartridge Holder Contacts

    Cleaning Cartridge Holder Contacts Open the cartridge door by grabbing the door handle at the top edge. After the print cartridges have moved to the centre of the product, unplug the power cord to turn the power off with the cartridge holder in the centre.

  • Page 92: Replacing Print Cartridges

    Please contact your nearest dealer for the following print cartridges: Cartridge type Part number High yield Lexmark 12A1975 Black cartridge Samsung INK-M50 Standard Lexmark 12A1970 High yield Lexmark 15M0125 colour cartridge Samsung INK-C60 Standard...

  • Page 93: Replacing Print Cartridges From The Product

    Replacement of the print cartridges can be done from the operation panel of your product or from the computer using the Samsung SCX-1100 Series Control Program. Replacing Print Cartridges from the Product Carefully unwrap the new ink cartridge(s) and remove the sealing tape.
  • Page 94 Locate the print cartridge holder inside the product. The black ink cartridge holder is located on the right side of the cartridge holder and the colour ink cartridge is located on the left side. Colour ink cartridge Black ink cartridge Pull the old cartridge(s) toward you until you hear a click and then remove the cartridge(s) from the holder.
  • Page 95 The display asks if you have installed a new cartridge. Press Enter when you have installed a new cartridge. If you have installed a photo cartridge or an old cartridge, press the Scroll buttons ( ) until you see your choice in the display and then press Enter.

  • Page 96: Replacing Print Cartridges From The Computer

    Replacing Print Cartridges from the Computer Click Start > Programs > Samsung SCX-1100 Series > Printer Control Program. You have accessed the Samsung SCX-1100 Series Control Program. Select the Cartridges tab. Click Install/Change Cartridge. Open the cartridge door and replace the old cartridge(s) by following the instructions on page 6.10.

  • Page 97: Aligning Print Cartridges

    Cartridge alignment can be done from the computer using the Samsung SCX-1100 Series Control Program or from the operation panel of your product. Aligning Print Cartridges from the Product Press Setup on the operation panel.

  • Page 98: Aligning Print Cartridges From The Computer

    Standby mode. Aligning Print Cartridges from the Computer Start Windows, if not already started. Click Start > Programs > Samsung SCX-1100 Series > Printer Control Program . You have accessed the Samsung SCX-1100 Series Control program. Select the Cartridges tab.
  • Page 99 The product feeds a sheet of paper and prints the Alignment Cartridge form. The Align Cartridges dialog box appears. Locate the number under each alignment group in the pattern that comes closest to forming a perfect straight line. Then enter the number of the line or click repeatedly the key to select the number.

  • Page 100: Cleaning Document Glass

    Cleaning Document Glass To keep your product working properly, occasionally clean the document glass. Clean the document glass with a soft cloth. Do not spray the cleaner directly onto the document glass. Always spray the cleaner onto the cloth. Document Glass Using Help List Press Setup on the operation panel.
  • Page 101 6.18 Maintenance...

  • Page 102: Troubleshooting

    ROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing Paper Jams • LCD Error Messages • Fixing Problems...

  • Page 103: Clearing Paper Jams

    Clearing Paper Jams If paper jams occur, “REMOVE PAPER JAM” and “PRESS CANCEL” displays alternatively. Follow the steps below to clear the jam. To avoid tearing paper, pull the jammed paper out gently and slowly. If jammed in the paper feed area at the rear of the product: Remove the stack of paper (if necessary).
  • Page 104 If the paper jams as it exits to the paper output tray, remove the jammed paper by pulling gently on the paper. Press Cancel/Reset to clear the error message on the display. If there is any resistance, and the paper does not move immediately when you pull, open the cartridge door and gently pull the jammed paper out of the printer.

  • Page 105: Tips For Avoiding Paper Jams

    Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in “Clearing Paper Jams” starting on page 7.2. If jams occur frequently, make sure that you are following these preventative tips: •...

  • Page 106: Lcd Error Messages

    LCD Error Messages LCD Display Meaning Solution COLOR INK LOW The indicated ink Install a new ink cartridge. BLACK INK LOW cartridge is low or out PHOTO INK LOW of ink. ALL INK LOW COVER OPEN The cartridge door is Press down on the cartridge door not securely latched.

  • Page 107: Fixing Problems

    Fixing Problems Paper Feeding Problems Symptom Cause and Solution Paper is jammed Clear the paper jam. See page 7.2. during printing. Paper sticks together. • Ensure there is not too much paper in the paper bin. Depending on the thickness of your paper, the paper bin can hold up to 100 sheets of paper.

  • Page 108: General Printing Problems

    Ports tab. 7. Put a checkmark in the checkbox of the USB port you have found at step 3. 8. Remove the Samsung SCX-1100 Series Copy x from the Printer folder. • The print cartridge is not installed properly. Remove and reinsert the print cartridge.
  • Page 109 PC and then connect back to the PC, the printer might be set to Off line status. Open the Windows Printer folder and check if the SCX-1100 is off line. If so, right-click on SCX- 1100 Series printer and deselect Use Printer Offline.
  • Page 110 Properties, click the Scheduling tab. Then, select the desired scheduling setting from the available choices. Your product prints • The Samsung SCX-1100 Series printer driver may not be only in black selected. Verify that you selected the Samsung SCX-1100 Series printer driver.

  • Page 111: Colour Printing Problems

    Colour Printing Problems Symptom Cause and Solution Colours print • The Samsung SCX-1100 Series printer driver may not be incorrectly selected. Verify that you selected the Samsung SCX-1100 Series printer driver. • Print cartridges may be installed in the incorrect holders.

  • Page 112: Print Quality Problems

    Print Quality Problems Symptom Cause and Solution Light print or fade • The print cartridge may be running out of ink. Install a new ink cartridge. • The paper may not meet paper specifications (for example, the paper is too moist or too rough). See “Paper Selection”...
  • Page 113 Symptom Cause and Solution Characters with white • The print cartridge may be almost empty. Check the lines contacts of the print cartridge and replace, if necessary. • The print cartridges may need to be cleaned. See page 6.3. Characters are •...

  • Page 114: Scanning Problems

    Scanning Problems Symptom Cause and Solution The scanner does not • Make sure you place the document to be scanned face scan. down on the document glass. • There may not be enough available memory to hold the document you want to scan. Try the Pre-Scan function to see if that works.
  • Page 115 7.14 Troubleshooting...

  • Page 116: Appendix

    PPENDIX This chapter includes: • Printer Specification • Scanner and Copier Specification • General Specification • Paper Specification...

  • Page 117: Printer Specification

    Printer Specification Item Description Emulation HBP(GDI) Resolution True 600 x 1200 dpi, 2400(H) x 1200(V) dpi Printing speed (Draft Mode) 14 ppm (Mono) 7 ppm (Colour) Effective printing width 1 mm Scanner and Copier Specification Item Description Scanning method CCD, Flat-bed Scan resolution 600 x 600 dpi, 1200 dpi class Scan mode...

  • Page 118: General Specification

    General Specification Item Description Input paper tray capacity 100 sheets (Maximum) Stacking Height : 9 mm Output tray capacity Maximum 30 Sheets Operating Environment Temperature: 5-40 degrees C (20 ~ 80% RH) Paper size and weight A4, Letter, Legal Original document width and 8.5 inch x 11.69 inch (A4/Letter Sized) weight Power rating...

  • Page 119: Paper Specification

    Paper Specification Item Description Paper types Plain paper, OHP film, Label, Envelope, Card, Postcard available Paper sizes Paper Type W x L (mm) W x L (Inch) Letter 215.9 x 279 8.5 x 11 Legal 215.9 x 355.6 8.5 X 14 JIS B5 182 x 257 7.17 x 10.12...
  • Page 120 Appendix...
  • Page 121 Replacing the Fitted Plug (UK) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 plug and has a 13 amp fuse. When you change or examine the fuse, you mu re-fit the correct 13 amp fuse. You then need to replace the fuse cover have lost the fuse cover, do not use the plug until you have another fu Please contact the people from you purchased the machine.

  • Page 122: Important Notice

    Notes For Use of This Device (New Zealand) The grant of a Telepermit for any item of terminal equipment indicates that Telecom has accepted that the item complies with minimum condition connection to its network. It indicates no endorsement of the product b nor does it provide any sort of warranty.
  • Page 123 Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electron Ltd. in the first instance.

  • Page 124: Index

    Index 4.17 control program copy AC power contrast 6.14 alignment, cartridges page quality size 3.10 special option 1.5, 3.6 black copy 4.11 booklet, print default setting 3.13 contrast 3.13 copy page cancel 3.13 quality copy 3.13 zoom rate print document scan 4.10 type setting from printer...
  • Page 125 paper type select guideline ink level, view set for copy 4.18 4.10 from control program set for PC print from operation panel parallel, connection ink save photo cartridge install poster 1.12 cartridges 3.12 copy product 4.12 print software 4.10 print quality system requirement 4.17 printer control program...
  • Page 126 Visit us at: P/N: JB68-00693A Rev. 2.00 http://www.samsungelectronics.com/mfp Home...

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