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04-Troubleshooting
3/2/00 9:15 AM
Problem
Transparencies or
envelopes do not feed
correctly.
Repeated paper jams
occur.
4.10
Troubleshooting
Page 12
Cause and solution
• The film or envelopes may not be loaded correctly. Make
sure you load no more than 10 transparencies or
envelopes in the automatic feeder. Depending on the
thickness, the maximum capacity may need to be reduced.
• When you feed into the manual feeder, you must load one
sheet at a time.
• The paper you are using may be causing the jams. Fan the
paper before stacking it in the paper feeder. This keeps the
sheets from sticking together.
• There is too much paper in the paper feeder. Remove
excess paper from the feeder.
• Check that the paper you are using and your printing
environment are within the specifications of the machine.
• An incorrect output method is being used. When you use
the manual paper feeder, use the face-up output slot.
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