Common Windows Problems; Common Postscript Problems - Samsung ML ML-2510 User Manual

Condition
Horizontal If horizontally aligned black streaks or smears
stripes appear:
• The toner cartridge may be installed
improperly. Remove the cartridge and
reinsert.
• The toner cartridge may be defective. Install a
new toner cartridge. See page 8.4.
• If the problem persists, the printer may require
repair. Contact a service representative.
Curl If the printed paper is curled or paper does not
feed into the printer:
• Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
An unknown Your printer is probably being used at an altitude
image repetitively of 2,500 m (8,200 ft) or above.
appears on a
The high altitude may affect the print quality
next few sheets
such as loose toner or light imaging. You can set
or loose toner,
this option through Printer Settings Utility or
light print or
Printer Tab in printer driver's properties. Refer
contamination
to the Software Section for details.
occurs.

Common Windows problems

Condition
"File in Use" Exit all software applications. Remove all
message appears software from the StartUp Group, then restart
during installation. Windows. Reinstall the printer driver.
"Error Writing to • Ensure that the cables are connected
LPTx" message
correctly and the printer is on.
appears.
• If bi-directional communication is not turned
on in the driver, it will also cause this
message.
"General Protection Close all other applications, reboot Windows,
Fault", "Exception and try printing again.
OE", "Spool32", or
"Illegal Operation"
messages appear.
Suggested solutions
Suggested solutions
Condition
"Fail To Print," "A
printer timeout error
occurred,"
messages appear.
Note
• Refer to Microsoft Windows 98/Me/NT 4.0/2000/XP(32/64 bit)/
2003 User's Guide that came with your PC for further
information on Windows error messages.

Common PostScript problems

The following situations are PostScript language specific and may occur
when several printer languages are being used.
Note
• To receive a printed or screen displayed message when
PostScript errors occur, open the Print Options window and
click the desired selection next to the PostScript errors section.
Condition Possible cause
PostScript file The PostScript
can not be driver may not
printed. be installed
correctly.
"Limit Check The print job
Error" message was too
appears. complex.
A PostScript Print job may
error page not be
prints. PostScript.
When print a The resolution
document in setting in the
Macintosh with printer driver
Acrobat Reader may not be
6.0 or higher, matched with
colors print that in Acrobat
incorrectly. Reader.
9.9
<Troubleshooting>
Suggested solutions
These messages may appear during printing.
Just keep waiting until the printer finishes
printing. If the message appears in standby
mode or after printing has been completed,
check the connection and/or whether an error
has occurred.
Suggested solutions
• Print a configuration page
and verify that the PostScript
version is available for
printing.
• Install the PostScript driver;
to installing the PS printer
driver, see the Software
Section.
• If problem consists, contact a
service representative.
You might need to reduce the
complexity of the page.
Make sure that the print job is a
PostScript job. Check to see
whether the software
application expected a setup or
PostScript header file to be sent
to the printer.
Make sure that the resolution
setting in your printer driver
matches that in Acrobat
Reader.