Common Windows Problems; Common Macintosh Problems; Common Ps Errors - Samsung CLP-650 Series User Manual

Common Windows Problems

Problem
"File in Use" message Exit all software applications. Remove all software
appears during from the StartUp Group, then restart Windows.
installation. Reinstall the printer driver.
"Error Writing to LPTx" • Ensure that all cables are connected correctly
message appears. and the printer is on.
• If bi-directional communication is not turned on
in the driver, it will also cause this message.
"General Protection Close all other applications, reboot Windows and
Fault", "Exception OE", try printing again.
"Spool32", or "Illegal
Operation" messages
appear.
"Fail To Print", "A printer These messages may appear during printing. Just
timeout error occurred." keep waiting until the printer finishes printing. If
messages appear. the message appears in standby mode or after
printing has been completed, check the
connection and/or whether an error has occurred.
N
: Refer to the Microsoft Windows 98SE/Me/NT 4.0/2000/
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2003/XP User's Guide that came with your PC for further
information on Windows error messages.

Common Macintosh Problems

Problem
The printer does not print a
document from Acrobat Reader.
The document has printed, but
the print job has not
disappeared from the spooler in
Mac OS 10.3.2.
The printer does not print a
document from Illustrator on IPP
printing.
Possible Cause and Solution
Possible Cause and Solution
You should change the Print Method
option to Print as Image when you
print from Acrobat Reader.
Update your Mac OS to OS 10.3.3 or
higher.
You should change the data type option
to binary of Adobe Illustrator print menu.
Or you can use Appletalk printing.

Common PS Errors

The following situations are PS language specific and may occur
when several printer languages are being used.
N : To receive a printed or screen displayed message when
OTE
PS errors occur, open the Print Options window and click the
desired selection next to the PostScript errors section.
Message
PostScript file
can not be
printed.
"This job
contains binary
data..." message
appears.
A PS error page
prints.
The optional
Tray2 is not
selected in the
driver.
In Windows NT
4.0/2000/XP,
when you select
Black & White
in the Color
option of the
paper/quality
properties, the
document prints
in color instead
of in the black
and white.
When print a
document in
Macintosh with
Acrobat Reader
6.0 or higher,
colors print
incorrectly.
7.17
Solving Problems
Status
The PostScript driver • Reinstall the PS driver,
may not be installed referring to Software
correctly. Section.
Or a problem has
• Print a configuration page
occurred in the and verify that the PS version
is available for printing.
PostScript DIMM.
• If the problem persists,
contact a service
representative.
The pure binary data Open the Properties of the
option is not
PostScript driver, click on
supported by the
PostScript, and click on
PostScript driver.
Advanced. The pure binary
data option is not supported.
Choose another.
Print job may not be Make sure that the print job is
PS. a PS job. Check to see whether
the software application
expected a setup or PS header
file to be sent to the printer.
The printer driver has Open the PostScript driver
not been configured properties and set the Option
to recognize the Tray item of the Device
optional Tray2. option to Installed.
In some programs, Open the PS driver properties
such as Acrobat and click the Advanced tab.
Reader, Adobe Set the Color Mode under the
Photoshop, and Printer Features option to
CorelDraw, the Color Gray.
option may not be
available.
The resolution setting
Make sure that the resolution
in the printer driver setting in your printer driver
may not be matched matches that in Acrobat
with that in Acrobat Reader.
Reader.
Do this...