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Mitel 420 Quick Reference
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IP PHONE 420/420G QUICK REFERENCE
PHONE OPERATION
Place calls
Use the handset, the speakerphone,
or a headset
Make a blind conference call
Make a consultative conference call
Use the Directory
Dial from History
Note: To close Directory or History, press that key again.
Answer calls
Answer a call
Answer call waiting (incoming call)
Answer an off-screen incoming call
Interact with calls
Adjust volume of handset, headset,
or speakerphone when off hook;
adjust ringer volume when on hook
Mute a call
Place a call on or off hold
Transfer a call (blind)
Transfer a call (with a consultation)
Divert an incoming call to Voicemail
Adjust the display contrast
VOICEMAIL
Log in to Voicemail Main Menu
Log in from another extension
Log in or out of workgroup
Lift handset or press
or
+ ext. +
+ ext. + wait +
to select +
+
to select +
+
to select +
Lift handset or press
or
Press blinking call appearance button
Press
while offscreen call is displayed
to select
+ ext. + hang up or
+ ext. + wait +
to select +
or
Press and hold
+
or
+ Password +
+
+ Ext. + Password +
+ Password +
+
+
Change availability state
Change extension assignment
+ ext.
Unassign extension assignment
Assign extension to external number
EXTENSION ASSIGNMENT CODES
Transfer a call
Conference a call
Hold a call
Hang up
Access other star codes
QUICK REFERENCE OF COMMON STAR CODES
Park a call
Unpark a call
Pick up a Remote Extension
Pick up the Night Bell
Use the Intercom
Barge In
Silent Monitor
Toggle the Hunt Group status
Whisper Page
Silent Coach
TROUBLESHOOTING
View phone information
Reboot your phone
Note: For details about using the phone, see the IP Phone 420/420g User Guide.
or
+ Password +
+
+ Password +
+
+ Password +
+
+ Password +
+
+ destination +
+ destination +
+ (numerical code from list below
+ ext.
+ ext.
+ ext.
+ ext.
+ ext.
+ ext.
+ Hunt Group's ext.
+ ext.
+ ext.
+
(INFO#)
+
(RESET#)
)

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Summary of Contents for Mitel 420

  • Page 1 + Password + Reboot your phone (RESET#) Log in from another extension + Ext. + Password + Note: For details about using the phone, see the IP Phone 420/420g User Guide. Log in or out of workgroup + Password +...
  • Page 2 Workgroup Agent wrap up © Copyright 2017, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third-party trademarks is for reference only and Mitel makes no representation of ownership of these marks.

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