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Maintenance
Wipe the outside of the controller with a
soft, dry cloth.
Cleaning the cabinet
• Turn off the power and remove the
batteries before cleaning the controller.
• Do not use an excessively wet cloth to
clean the controller.
• Do not use solvents, cleaning alcohol,
benzene, or other substances that may
damage the finish.
Getting Help
This section provides information on how
to get help and support from Sony, and
troubleshooting tips for your controller.
About Sony's support
options
Sony provides several support options for
your controller. When you have questions
about your controller, refer to the
following:
This guide explains how to use your
controller.
For customers in the United
States and Canada
The Sony Customer Information
Service Center offers information
about your VAIO computer and other
Sony products that work with your
computer. To contact Sony Customer
Information Service Center, call
1-888-4SONYPC (1-888-476-6972).
Sony Computing Support provides
instant access to information on
commonly encountered problems. Type
a description of the problem and the
Knowledge Database searches for
corresponding solutions online. You can
visit Sony Online Support at:
http://www.sony.com/pcsupport .
For customers in Europe
VAIO-Link. For addresses and
numbers, refer to
http://www.vaio-link.com/
For customers in other
countries and regions
VAIO Website provides Frequently
Asked Questions and solutions.
vaio-online.sony.com/
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