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eZLO EZ001-1 User Manual

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Summary of Contents for eZLO EZ001-1

  • Page 1 User Guide (Web)

  • Page 2: Table Of Contents

    How to Connect eZLO Hub to the Internet with a TP Ethernet Cable How to Connect eZLO Hub to the Internet with WiFi​ e ct an eZLO Hub to Another Z-Wave Controller How to Add a Z-Wave Device to the eZLO Hub...
  • Page 3 Appendix 2. Terminology Nodes, Controllers and Home Control Groups Controlled and Supported Command Classes Replication and Backup Appendix 3. Warranty Appendix 4. How to Get Support Appendix 5. Safety Measures and Cautions Appendix 6. Compliance information Appendix 7. Disposal and Recycling Information...

  • Page 4: About This Manual

    About this Manual This user guide describes how to configure and use the eZLO web-based application. Copyright Notice Copyright © 2017 by eZLO. All rights reserved. Any redistribution or reproduction of a part or all of the content in any form is prohibited other than the following: ●...

  • Page 5: Section 1 Overview

    ● eZLO Hub ● Power Adapter ● Ethernet Cable eZLO Hub Product Specification The eZLO hub is a smart plug that is connected to the plug outlet. The product conforms to the following specifications: Description Specification Model EZ001-1 Operating Temperature -20 -+ 70 °C...

  • Page 6: Z-Wave Protocol Description

    ● Uses a source-routed mesh network architecture Every non-battery powered Z-Wave device (including your eZLO hub) works as a repeater in addition to its primary functionality. If a battery-powered Z-Wave device has a listening mode, it can also work as a repeater. So the more devices you connect to your network, the stronger and more dependable the Z-Wave signal in your apartment is going to be, and therefore the data exchange between devices becomes much more reliable.

  • Page 7: Section 2 Configuration

    Section 2 Configuration This section describes how to: ● Register and sign on to eZLO app ● Add an eZLO Hub ● Add Z-Wave devices ● Manage Z-Wave devices Figure 1 eZLO Hub 1. Power Indicator 2. Ethernet Indicator 3. Wireless Indicator 4.

  • Page 8: Getting Started And New User Registration

    If you are a new user you are prompted to create a ​ N ew Account​ . Follow the steps below to create an eZLO app account. ● If you already have an eZLO app account the application remembers your User Name and Password. Login with your Email address and password (skip to step 7 in the following procedure).
  • Page 9 Click The Sign Up dialog box is displayed. 3. In the New Account dialog box, enter your user ​ N ame​ , ​ E mail Address​ , ​ P assword​ and ​ C onfirm Password​ . Make sure the Email Address is valid. A valid email address satisfies the following conditions: ●...

  • Page 10: How To Edit User Profile

    Hub To The App​ 10. If one or more eZLO hubs have previously been connected to the current user’s account, you can: Click on the ​ A utoconnect to nearest eZLO ​ l ink to connect to the closest available eZLO hub. ●...

  • Page 11: How To Reset Password

    Inbox after 10 minutes waiting. 4. Click on the ​ R eset password​ link or URL to open the eZLO Reset Password page. 5. Enter the New Password in the first field, and enter it a second time in the field below to confirm.

  • Page 12: How To Add An Ezlo Hub To The App

    To set up the eZLO hub you require a power outlet, and an Ethernet or Wi-Fi connection. This section describes how to add an eZLO hub in the web version of the eZLO app. For information on how to configure the hub for the mobile application, refer to the eZLO User Guide (Mobile).
  • Page 13 ​ t o open the New eZLO web connection wizard​ . 5. Click The opening page of the wizard prompts you to connect the eZLO to the power unit. Note​ : To exit the wizard for any reason click ​ X Close​ in the upper right corner of the page.
  • Page 14 1. Select the ​ C onnect with Cable ​ o ption. The wizard prompts you to connect the eZLO hub and a router with a LAN cable. 2. Verify that the LAN cable connection is in place and click ​ N EXT​ .
  • Page 15 3. When the LAN indicator goes on click ​ N EXT​ . The app prompts you to enter the eZLO ID (found on its bottom side) 4. Enter the eZLO ID and click ​ N EXT​ . The cable connection activates.
  • Page 16 Note​ : If a wizard step appears to take too long to execute, click on the “No I was waiting too long” link for troubleshooting information. 3. When the WiFi indicator stops blinking, click ​ N EXT​ in the wizard. The wizard prompts you to wait until the Ready LED on the hub stops blinking.
  • Page 17 If more than one hub is available, the wizard prompts you to select one of the eZLO hub options. 5. If you are not sure which is the correct option for connecting your new eZLO hub, click the ​ F ind Me button.
  • Page 18 The ​ E dit My eZLO​ menu is displayed. 3. To link an image of your choice to an eZLO app, click ​ P ick image​ . The ​ F ile Upload​ window is displayed.

  • Page 19: How To Add A Z-Wave Device To The Ezlo Hub

    ​ b utton to find your eZLO-hub compatible devices online. 2. Click on the Note:​ eZLO-hub compatible devices are sold in a variety of stores. Remember to check that the device is Z-Wave certified. All compatible devices display Z-Wave labels.
  • Page 20 The eZLO app shows a Z-Wave device addition in progress. The Z-Wave Indicator LED on the eZLO hub turns green to show that it is now in Adding Mode. 4. Follow the procedure described in the device’s user instructions to add it to the eZLO hub.
  • Page 21 Note:​ To add another eZLO hub or a third-party controller (as an Inclusion Controller) to your current eZLO Hub, or third-party controller, enable ​ L earn mode ​ ( for eZLO Hub see p.5 in the ​ H ow to Connect...
  • Page 22 How to Remove a Z-Wave Device from an eZLO Hub If you have previously added a Z-Wave device to one eZLO hub, and now you want to add it to another eZLO hub, you must first of all exclude it from the first eZLO hub. To do this, follow these steps in the eZLO application: 1.
  • Page 23 Note​ : this option is also available in the ​ Z -Wave Settings​ dropdown menu for easy access in case you have reloaded the eZLO app or switched to another (for example, a mobile) user interface. When this procedure is completed you can add your Z-Wave device to the desired eZLO hub as explained in ​...
  • Page 24 Notes: ● if you want to add a third-party controller to your eZLO Hub, start ​ C ontroller Learn​ mode on the third-party controller (see its user guide) and start the ​ I nclusion​ process on your eZLO Hub. The included Controller will be connected to your Primary controller and listed in its devices list.
  • Page 25 The main hub will become secondary or vice versa. Note: ​ I f your third-party Z-Wave controller is a Primary controller and your eZLO hub is an Inclusion controller in your Z-Wave network, if you want to swap their roles refer to your third-party controller’s user guide to learn how you to perform the ​...
  • Page 26 The Devices page is displayed. Select to view ​ a ll Devices​ or only ​ Z -Wave​ devices. Alternatively, ● Enter the name of an eZLO hub device in the ​ S earch devices​ field, and click on the magnifying glass symbol.
  • Page 27 The application display also changes if a user alters the physical device settings. For example, if they press the button on a switch to turn it off, the eZLO app display changes to show its virtual controls in an OFF position.
  • Page 28 2. Click on the device control to change the settings. The device operation changes as the control is moved. Note​ : If you switch off the device and switch it on again, it remembers its last eZLO app power setting.
  • Page 29 The red “Exclusion” LED lights up on the eZLO hub. 2. Follow the procedure described in the device’s user instructions to exclude it from the eZLO hub. The eZLO hub’s rim light changes from a blue to a green-colored light.

  • Page 30: If Your Z-Wave Device Doesn't Work

    In certain situations a device might fail, for example, if it is disconnected from its power source, if it is taken out of the eZLO hub’s range, or if a defect occurs in the device. For about 30 seconds after failing the application tries to reach it and during this time the virtual device controls continue to operate.
  • Page 31 Physically remove the Failed device and replace it with an identical device. Follow the replacement device’s user instructions to set it up. When the replacement device is connected, the eZLO hub will try to recognize it. If it succeeds, the “Device is successfully replaced” notification will appear on the screen.

  • Page 32: How To Manage My Ezlos Page Features

    How to Manage My eZLOs Page Features You can change the arrangement of the My eZLOs sidebar and other features of this page. To change the positions of the room icons in the My eZLOs sidebar 1. Move the cursor over the double line symbol in the top right-hand corner of the room icon. 2.
  • Page 33 6. To delete a room, select the room and click in the room menu. If this room contains eZLO hub devices the application issues a warning when a delete request is made.
  • Page 34 The Edit room menu is displayed. 3. Click ​ P ick image​ to change the image associated with this room. 4. Select a graphic image to add to the eZLO app room. 5. Change the room name in the ​ E nter room name​ field.

  • Page 35: Section 3 Sharing Ezlos

    Section 3 Sharing eZLO Hubs Access to an eZLO hub can be shared with existing users whose identities are stored in the eZLO app, or with new users invited by an email. It is possible to initiate sharing from the ​ U sers​ menu or from a specific room menu, but the sharing rights you can give vary between these menus.
  • Page 36 The Share to existing users options appear. 5. Select one or more entries from the Users column. 6. Alternatively, invite new users to share the eZLO hub (or devices in specific rooms) through the via E-mail share option. The ​ S hare via E-mail​ options display.
  • Page 37 7. Enter the email address of the user to which the eZLO hub or a specific room will be shared. 8. To give the shared user Administrator rights, or only User rights, toggle the eZLO Administrator switch. 9. If you select to share with just User rights you can decide to share all or only certain rooms.
  • Page 38 3. Enter the email address of the user you want to share the current room with. 4. Click ​ S hare​ to give the new user access to the room. A notification is displayed showing that the invitation to share the eZLO hub, or specific rooms, has been sent.
  • Page 39 4. Click “Yes” to cease sharing, or “X” (“No”) to leave sharing as it is. When prompted, confirm that you want to cancel this shared administrator user. eZLO hub sharing will be cancelled.

  • Page 40: Section 4 Maintenance

    ● eZLO hub settings backup How to View eZLO Hub Events The application logs events to offer full details of what has been happening with each eZLO hub over a certain period. To see eZLO hub events​ : 1. Click on the My eZLOs sidebar.
  • Page 41 2. To arrange the events log for the ​ L ast Hour​ , ​ T oday​ , ​ Y esterday​ or the ​ L ast Week​ , click ​ S elect Ranges​ and choose a period. ​ N ote​ : Click ​ C lear ​ t o cancel the selected options. 3.

  • Page 42: How To Clean An Ezlo Hub

    2. Click ​ C lean eZLO​ . 3. Click ​ Y es​ when prompted to confirm, or ​ N o ​ i f you decide not to clean the eZLO hub. 4. If you confirm the Clean eZLO request, the eZLO hub returns to its default settings.

  • Page 43: How To Switch Ezlo Hub From Ethernet To Wifi

    How to Switch an eZLO Hub from Ethernet to Wifi If you have an eZLO hub connected to your network via Ethernet, and you want to switch it to a WiFI connection, follow these steps: 1.​ ​ C heck that: ●...

  • Page 44: How To Switch Ezlo Hub From Wifi To Ethernet

    7.​ ​ E nter the Network Passkey and click ​ C onnect​ . The device will check the network availability. 8.​ ​ U nplug the Ethernet cable to let your eZlo hub use the Wifi Network, and reconnect to the remote server.

  • Page 45: How To Work With Ezlo Firmware

    ● If a newer firmware version is released while you have the eZLO app open, when you go to the Settings​ screen a message is displayed asking you to update firmware. If you don’t select ​ U pdate firmware​ , you may not be able to manage this device from the web app.

  • Page 46: How To Update Ezlo Hub Firmware Manually

    Note.​ It may take time (up to 2 minutes) to reconnect to the server. Full Firmware Update If software problems cause an eZLO hub to malfunction you might need to make a full firmware update. For example, this could happen if a regular firmware update fails due to internet connection problems, a...
  • Page 47 The eZLO backlight LED blinks green three times and one time yellow, or inversely. 6. Wait as the eZLO hub reboots and the Full Firmware Update is completed. At this point the eZLO hub should become connected to the server, and the ​ R eady​ Indicator LED turn yellow.

  • Page 48: How To Remove An Ezlo

    2. Click ​ R emove eZLO​ . 3. Click ​ Y es​ when prompted to confirm, or ​ N o ​ i f you decide not to remove the eZLO hub. That’s it! Note​ : If your eZLO hub is no longer available, it is displayed as ​ N ot Connected​ .

  • Page 49: How To Remove All Devices From Ezlo Hub

    2. Select ​ R EMOVE eZLO​ . 3. Click ​ Y es​ when prompted to confirm, or ​ N o ​ i f you decide not to remove the unconnected eZLO hub. How to Remove all Devices From eZLO Hub If you want to disconnect and remove all the devices from an eZLO hub: 1.

  • Page 50: How To Replicate An Ezlo Hub

    This procedure is called replication. For example, if a device is offline due to a power supply interruption, or a failure in the eZLO hub, it is possible to replicate its settings, device list and user data to another eZLO hub.
  • Page 51 Choose a hub from the list and click the ​ R eplicate​ button to replicate to it the current eZLO hub. b) If you have a free eZLO hub not connected to your Z-Wave network, you’ll need to type its serial number manually, and only then click ​...

  • Page 52: How To Backup And Restore Ezlo Hub Settings

    3. Click ​ B ackup​ . The application prompts for a backup name. Note​ : You can keep only up to two backup copies of your eZLO hub, so if you create a third copy the first one will be removed from the server.

  • Page 53: How To Restore Your Ezlo Hub Settings

    5. Click ​ B ackup ​ t o start. A progress bar is displayed. Once the backup is completed it will be listed as the latest eZLO backup 6. Once the backup copy is created, you can close the dialog window and continue using the web app.
  • Page 54 6. Once the backup copy is restored, close the dialog window and refresh the web app for the changes to take effect.

  • Page 55: Appendix 1: Working With Various Z-Wave Devices

    How To Manage a Smart Power Strip in an eZLO Hub Via the eZLO hub you can control the power of the outlets on your smart power strip. 1. Go to the room where the smart power strip is assigned and select any newly added switch to access the strip control window.
  • Page 56 Under the Hood: Working with Command Classes of Smart Strips If you open the Devices tab of your eZLO hub menu and select your smart power strip from the list, you can access all available command classes from the dropdown menu.

  • Page 57: Door/Window Sensors

    How To Manage a Door/Window sensor in an eZLO Hub The eZLO hub app only allows you to see the status of your door/window sensor. Go to the room to where the sensor is assigned to immediately see its status (Open or Close) on its image.

  • Page 58: Multisensors

    Pull off and reinsert the battery into your multisensor to make sure it is not in a sleep mode. 5. Press a Z-Wave button on the sensor. eZLO will immediately find and recognize your device (the Z-Wave Inclusion/Exclusion indicator will blink during this stage).

  • Page 59: How To Perform Z-Wave Network Reconstruction

    The eZLO hub provides current information provided by the installed multisensor. In the web app, go to the room to where the sensor is assigned and select it. A window similar to this one will be displayed The multisensor information in eZLO app for Aeon Labs Multisensor The information window shows the current data your multisensor can collect.
  • Page 60 1) Devices that belong to a Home Control Group but are not supported by an eZLO Hub. 2) Devices that do not fit into any of the Home Control Groups managed by the eZLO Hub. As a Universal Controller, eZLO Hub supports Basic Command Class and thus it can send Basic ON/OFF commands to turn ON/OFF every individual Unknown Device.
  • Page 61 The ​ i nclusion SC​ has the capability to include/exclude nodes in the network on behalf of the SIS. The inclusion SC’s network topology is dated from last time a node was included or it requested a network update from the SIS and therefore it can’t be classified as a primary controller. A ​...
  • Page 62 For example: if a slave device supporting a Multi Channel command class has a few components (such as a smart strip with a few power outlets), eZLO will treat each channel as a device item and will send commands to each item. Each channel will be represented by an individual control in the UI.
  • Page 63 Below is a full list of the command classes that the eZLO hub can receive and send. Controlled Description Method/ Interview type command class represen- datatype tation Cc0x20Basic On-Off switch On-off-like actions for basic Automatic all devices (Unknown interview Devices)
  • Page 64 Cc0x26SwitchMultil Multilevel Sets 0-100 level to a dimmer Automatic evel round switch dimmer device interview Multi-position Sets an operating state siren_strobe Automatic knob to a siren interview (off/siren/strobe/siren+ strobe) Cc0x2bSceneActiva Not used in Activates a scene as a remote Automatic tion key-fob (or similar) in a interview...
  • Page 65 Note:​ A replica can be restored only to eZLOs different from the one which was replicated. Backup​ is a process of creating an image of an eZLO containing a list of connected slave devices and settings of these devices and the eZLO itself. A user can create backups manually and can use backup images to restore the previously saved state of the same eZLO that was previously backed up.
  • Page 66 Appendix 4. How to Get Support Please visit ​ h ttps://support.ezlo.com/​ to explore our Knowledge Base, engage with our User Community, have a live chat with one of our representatives, leave feedback or file a ticket if you’ve faced a trouble.

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