Show Department/Show All; Hold - Toshiba Strata CIX User Manual

Show Department/Show All

1. Click Show Department to view the directory by department or Show All to view
individual listings. Departments are created in the Administration view.
2. Click the "+" in front of the Dept. Name to display department members
...or while in Dept. View, type the Dept. Name. Department members display.

Hold

➤
To hold a call
➤
To put the current call on hold, press
...or click on the
select Call > Hold.
➤
To retrieve a held call
➤
Highlight call to be retrieved, press
...or highlight the call to be retrieved, then double-click on the call in the call list
...or highlight the call to be retrieved, select Call > Hold/Retrieve/Return.
...or click the
Strata CIX IP Windows Operator Console User Guide 7/06
Hold
icon. You can also select an active call in the call list, then
Hold
icon again.
Hold/Retrieve
Hold/Retrieve
Call Processing
Hold
19