Answering Incoming Calls - Toshiba Strata CIX User Manual

Call Processing

Answering Incoming Calls

Answering Incoming Calls
➤
To answer the highest ringing call,
press
keyboard
...or click the
...or double click on the entry.
12
Answer
(+) key on the
Answer
icon
Press the Answer key.
The call with the "sounding" bell will be
answered. This is based on priority settings.
Once a call is answered, that call is marked with the
is coloured green while connected to the Operator.
#
Num
Lock
/
7 8
PRS TUV
Home
4 5
GHI JKL
1 2
ABC
End
0
Ins
Strata CIX IP Windows Operator Console User Guide 7/06
Hold/
Hold/
Retrieve
Retrieve
—
Answer/
9
WXY
Answer
Transfer
Pg Up
Transfer
(Blind)
(Blind)
6
MNO
+
Release/
3
DEF
Release
Transfer
Pg Dn
Transfer
(Supervised)
(Supv.)
.
Transfer
to VM
Enter
Del
6204
Transfer to Voice Mail
Source Call
icon and
6212